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4.5 out of 5

"Property should be cleaned everyday and towels and other items should be replaced regularly. " More

By a verified traveller on Sat 08 May 2021

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Hotel Description

At Cairns City Apartments you'll be within just a 10-minute stroll of Cairns Central Shopping Centre and Cairns Convention Centre. Highlights at this property include an outdoor swimming pool, and in-room kitchens and washing machines.

Each apartment is individually decorated and features free WiFi, a furnished balcony, and a living room. In-room dining is easy with a kitchen that comes equipped with a refrigerator, a microwave, and a stovetop. A flat-screen TV, a separate tub and shower, and a down comforter are also available. Weekly housekeeping is available.

This business-friendly apartment building offers free WiFi in public areas, a business center, and a terrace. Added amenities include laundry facilities, a garden, and barbecue grills. There's also free self parking, along with the convenience of car rentals on site.

Sights within a 20-minute walk of this 4-star Cairns Central Business District property include Cairns Night Markets and Cairns Esplanade.

Apartment, 2 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 5 Max

Apartment, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 2 Max

Apartment, 3 Bedrooms

Bed Count 2 King Beds Maximum Occupancy 7 Max

Cairns City Apartments ratings based on 95 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Cairns City Apartments

Everyone (46) Couples (6) Family (42)
3 out of 5
Property should be cleaned everyday and towels and other items should be replaced regularly.

Posted by on 8 May 2021

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Comment from Hotel Management

8 May 2021 by Anna

Thank you for your response, but we only advertise weekly service but after cleaning this particular apartment after their departure - it was left in such a state. We did explain to this particular guest that we are holiday apartments fully self-contained and in order to keep our prices down for our guests we offer a cheaper rate with only weekly service. We apologized again and again to these guests and offered daily service and tried our hardest to please them. (from the Manager)

5 out of 5

Posted by on 22 Nov. 2020

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Comment from Hotel Management

24 Nov. 2020 by Anna

Thank you for staying with us and glad you enjoyed your stay.

5 out of 5
The apartment we stayed in was lovely. Nice decor and well set out. Good utensils, etc in the kitchen. The pillows were a bit flat and not so comfortable but the bedding was otherwise fine. The parking is a little tricky to get in and out of, but not a big issue.

Posted by on 2 Oct. 2019

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Comment from Hotel Management

2 Oct. 2019 by Anna

I am so glad you had a great stay, which unit were you in so that we can replace the pillows or add some higher pillows. Thank you for the feedback Anna

4 out of 5
Close to the shopping mall and city heart , large unit

Posted by on 6 Jul. 2019

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Comment from Hotel Management

10 Jul. 2019 by Anna

Thank you for your positive feedback.

5 out of 5
A hidden gem! Close to cairns central for shopping days, close to food and drinks. Safe and secure with off street parking and absolutely no traffic noise! Will be going back for sure.

Posted by on 21 Jan. 2019

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Comment from Hotel Management

29 Jan. 2019 by Anna

Thank you we look forward to your return.

4 out of 5

Posted by on 24 Oct. 2018

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Comment from Hotel Management

2 Nov. 2018 by Anna

Hope you enjoyed your stay with us. Please give me your feedback as we always try and improve

4 out of 5
A lovely spacious apartment. Beautifully presented and plenty of amenities. The only downside was being woken at 8am by the cleaners asking us when we were checking out and the hot water would run out. Other than that, it was a great stay!

Posted by , from Africa on 30 Sep. 2018

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Comment from Hotel Management

3 Oct. 2018 by Anna

My apologies, so sorry for that, I will speak to them about this, I was not aware but thank you for the feed back.

5 out of 5
Felt like home away from home, will stay again. JC

Posted by on 9 Apr. 2018

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Comment from Hotel Management

10 May 2018 by Anna

Hi, we are so please that your stay was as comfortable as home. We appreciate your kind comments. Kind regards

5 out of 5

Close to city, shopping and staff was very helpful

Pros: Large and spacious hotel.
Location: Across the road from great shopping and the cinema.
I would stay at this hotel again and it was very comfortable for a family of 6 people.

Posted by on 1 Jan. 2018

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Comment from Hotel Management

2 Jan. 2018 by Vaiari

Hi Sharlene, Thank you so much for taking the time to leave feedback. It was an absolute pleasure having you and your family stay with us here at Cairns City Apartments.

5 out of 5

Great Location, right in the Hub of Cairns.

The Staff and Manager where great and did everything they could to make us comfortable and an enjoyable stay, would highly recommend.

Posted by , from Perth WA on 20 Sep. 2017

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About the Cairns City Apartments

Location 79 Spence Street, Cairns, QLD 4870

Property Features

WiFi and wired Internet are free in public spaces. There's an onsite business center. An outdoor pool, a terrace, and tour/ticket assistance are also featured at the business-friendly Cairns City Apartments. Free self parking is available. Smoking is allowed in designated areas at this 4-star Cairns apartment.

  • 17 guestrooms or units
  • 3 buildings
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Self-service laundry
  • Storage area for luggage
  • Tour and ticket information
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Number of living rooms
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Full-sized refrigerator/freezer
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Airport: Cairns Intl. Airport (CNS) (7.1 km / 4.4 mi)
  • Train station: Cairns Station (0.6 km / 0.4 mi)
  • Parking: Free self parking

Room Amenities

Cairns City Apartments offers 17 air-conditioned accommodations with hair dryers and irons/ironing boards. Rooms open to furnished balconies. These individually decorated and furnished accommodations have separate living rooms and include desks. Beds feature down comforters. Accommodations at this 4-star apartment have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include separate bathtubs and showers. This Cairns apartment provides complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Housekeeping is provided weekly.

  • In-room kitchen
  • Washer
  • Private balcony (furnished)
  • Living room
  • Flat-screen television
  • Refrigerator (full size)
  • Microwave
  • Oven
  • Stove
  • Dishwasher
  • Electric kettle
  • Kitchenware
  • Down blanket
  • Separate shower and tub
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (weekly)
  • Hair dryer
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ceiling fan
  • Unique furnishings
  • Unique decor

Nearby Activities

Recreational amenities at the apartment include an outdoor pool.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 5 PM

Special check-in instructions:

There is no front desk at this property. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 5 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The host will greet guests on arrival.

This property does not have a front desk. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 5 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The host will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 40.0 per night.
  • Cribs (infant beds) are available for AUD 15.0 per night.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Contactless check-in and contactless check-out are available. Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • Debit cards not accepted
  • Host will greet you
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • gap period enforced between guest stays 24 hours
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: AUD 250.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: AUD 15.0 per night
  • Rollaway bed fee: AUD 40.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Apartments Cairns City
  • Cairns City Apartments
  • Cairns City Apartments Apartment
  • Cairns City s
  • Cairns City Apartments Cairns
  • Cairns City Apartments Apartment
  • Cairns City Apartments Apartment Cairns
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.