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Cairns Harbourside Hotel

Property class: 4

Photo gallery for Cairns Harbourside Hotel

A lush garden with a wooden pathway leading to a building.
An outdoor seating area with white chairs and green cushions, surrounded by lush greenery and a view of the sea.
A spacious indoor dining area with multiple tables and chairs, large windows, and hanging pendant lights.
Breakfast meal
A beach with palm trees and clear blue water.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
The current price is AU$158
includes taxes & fees
1 Nov - 2 Nov

Explore the area

View map
209-217 Esplanade, Cairns North, QLD, 4870
  • Place, Cairns Esplanade
    ‪1 min walk‬
  • Place, Cairns Esplanade Charles Street Parkland
    ‪3 min walk‬
  • Place, Cairns Night Markets
    ‪3 min drive‬
  • Airport, Cairns, QLD (CNS-Cairns Intl.)
    ‪6 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

A hotel room with a large bed, a desk with a chair, a television, and a balcony with a view of mountains.

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(31 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

A hotel room with two beds, a desk with a computer, a TV, and a window with a view of palm trees.

Standard Room, 2 Double Beds

8.8 out of 10
Excellent
(20 reviews)
  • Mountain view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds

A hotel room with a large bed, a desk with a chair, a television, a window with a view of palm trees, and a balcony.

Standard Room, 2 Double Beds

9.0 out of 10
Wonderful
(32 reviews)
  • Partial sea view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium King Room

A hotel room with a bed, a desk with a TV, a chair, a nightstand, and a view of the outdoors.

Premium King Room

8.8 out of 10
Excellent
(19 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for King Bed Premium with Sofa

A hotel room with a large bed, a desk, a chair, and a TV.

King Bed Premium with Sofa

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium King Seafront Room

A hotel room with a large bed, bedside tables, a desk with a TV, and a balcony with a view.

Premium King Seafront Room

8.6 out of 10
Excellent
(41 reviews)
  • Ocean view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds

A hotel room with two beds, a desk with a computer, a chair, and a view of the ocean.

Premium Room, 2 Double Beds

8.6 out of 10
Excellent
(11 reviews)
  • Sea view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for 2 Double Beds Premium Seaview

A hotel room with two beds, a desk, a TV, and a balcony with a view of palm trees.

2 Double Beds Premium Seaview

8.8 out of 10
Excellent
(16 reviews)
  • Partial sea view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed with Sofa bed

A hotel room with a bed, a sofa, a desk with chairs, a television, and a balcony with a view.

Superior Room, 1 King Bed with Sofa bed

8.4 out of 10
Very good
(8 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 King Bed with Sofa bed

A hotel room with a sofa, a small table, a desk with a computer, a bed, and a balcony with a view of the sea.

Superior Room, 1 King Bed with Sofa bed

  • Partial sea view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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  • Pool
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4.8 out of 10, 32 reviews
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1 Nov - 2 Nov
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About the area

Cairns

A family-friendly stay in Cairns awaits you at Cairns Harbourside Hotel. Within a 5-minute stroll you'll find Cairns Esplanade and Cairns Night Markets within a 30-minute walk. Highlights at this hotel include in-room free WiFi, balconies and LCD TVs. .The brasserie, Harbourside Bar & Kitchen, serves local and international cuisine and is open for breakfast, brunch, lunch and dinner. Natural Wine Bar is the hotel's own wine bar, serving drinks along with breakfast and lunch. Enjoy the outdoor swimming pool and pool loungers as well as access to archery. 2550 square feet (237 square metres) of event facilities include 3 meeting rooms and conference space, and other business amenities include a 24-hour business centre. Added amenities include free Wi-Fi in public areas and a snack bar/deli. Buffet breakfast is available daily between 6:00 AM and 9:30 AM. There's also free self parking, along with the convenience of a free shopping centre shuttle. .Places within a 30-minute walk of this 4-property class Cairns North hotel include Mount Whitfield Conservation Park and Centenary Lakes Botanic Gardens.

What's nearby

  • Cairns Esplanade - 1 min walk - 0.1 km
  • Cairns Esplanade Charles Street Parkland - 3 min walk - 0.3 km
  • Cairns Night Markets - 3 min drive - 1.8 km
  • Cairns Central Shopping Centre - 4 min drive - 2.1 km
  • Cairns Esplanade Lagoon - 5 min drive - 2.8 km

Getting around

  • Cairns Station - 6 min drive
  • Cairns, QLD (CNS-Cairns Intl.) - 6 min drive

Restaurants

  • ‪Muddy's Cafe - ‬14 min walk
  • ‪Guyala Cafe - ‬10 min walk
  • ‪Paper Crane - ‬16 min walk
  • ‪Yum Sing - ‬12 min walk
  • ‪Atrium - ‬19 min walk

About this property

Cairns Harbourside Hotel

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre and 3 meeting rooms.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 2550 square feet (237 square metres) and includes conference space. An outdoor pool, a terrace, and a vending machine are also featured at the family-friendly Cairns Harbourside Hotel. Limited free parking is available on a first-come, first-served basis.

This 4-star Cairns hotel is smoke free.

  • 173 guestrooms or units
  • 7 levels
  • 2 buildings
  • Conference rooms
  • 2550 sq ft of conference space
  • 237 sq. m of conference space
  • Built in 1986
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Television in lobby
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Cairns Harbourside Hotel offers 173 air-conditioned accommodations with a safe and a hairdryer. Rooms open to balconies. Each accommodation is individually furnished and decorated. A pillow menu is available. 108-cm LCD televisions come with premium digital channels. Bathrooms include a combined bath/shower unit.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Free in-room WiFi has a 4-device limit
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 4-device limit

Parking and transport

  • Free shopping centre shuttle
  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 9:30 AM for a fee: AUD 33 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Harbourside Bar & Kitchen
  • Natural Wine Bar

Things to do

  • Archery
  • Outdoor pool
  • TV in common areas

Family friendly

  • Changing table
  • Children's games
  • Fenced pool
  • High chair
  • In-room cot
  • In-room refrigerator
  • Outdoor pool
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2,550 square feet of conference space
  • 24-hour business centre
  • 3 meeting rooms
  • Computer station

Outdoors

  • Garden
  • In a nature reserve
  • On the waterfront
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Lift
  • Pool hoist on site
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 2 buildings
  • 7 floors
  • Banquet hall
  • Built in 1986
  • Smoking not allowed
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 108-cm LCD TV with premium digital channels
  • MP3 dock

Food and drink

  • Electric kettle
  • Limited room service
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 50.0 per night.
  • Free cots (infant beds)!

Payment types

  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 50 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AUD 33 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, Diners Club, JCB International and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a fire extinguisher in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Pool access available from 6:00 AM to 9:00 PM
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Free in-room WiFi has a 4-device limit. WiFi in public areas is also free and has a 4-device limit.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cairns Harbourside
Cairns Mercure
Cairns Mercure Harbourside
Harbourside Cairns
Mercure Cairns
Mercure Cairns Harbourside
Mercure Harbourside
Mercure Harbourside Cairns
Mercure Harbourside Hotel
Mercure Harbourside Hotel Cairns
Holiday Inn Cairns Harbourside Hotel
Holiday Inn Harbourside Hotel
Holiday Inn Cairns Harbourside

Frequently asked questions

What is the cancellation policy at Cairns Harbourside Hotel?

Cairns Harbourside Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Cairns Harbourside Hotel?

As of 17 Oct 2026, prices found for a 1-night stay for 2 adults at Cairns Harbourside Hotel on 1 Nov 2026 start from AU$158, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Cairns Harbourside Hotel?

Yep, Cairns Harbourside Hotel has a free self car park. Onsite parking is limited.

Are there any beaches close to Cairns Harbourside Hotel?

The closest beach to Cairns Harbourside Hotel is Palm Cove Beach (19.8 km).

Does Cairns Harbourside Hotel have a pool?

Cairns Harbourside Hotel has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 6:00 AM to 9:00 PM.

What makes Cairns Harbourside Hotel a romantic place to stay?

Ocean-view dining and a lounge bar, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Cairns Harbourside Hotel.

Is Cairns Harbourside Hotel family-friendly?

You bet! With amenities such as children's meals and a free shopping shuttle, as well as changing tables and highchairs in the guestrooms, it's no surprise that Cairns Harbourside Hotel is a hit with families.

Does Cairns Harbourside Hotel serve breakfast?

Sure does, buffet brekkie is served daily between 6:00 AM and 9:30 AM.

Is there a free airport shuttle available at Cairns Harbourside Hotel?

No, Cairns Harbourside Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Cairns Harbourside Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves local and international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Cairns Harbourside Hotel?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Cairns Harbourside Hotel?

No, pets are not allowed.

Cairns Harbourside Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 638 out of 1117 reviews
Rating 8 - Good. 325 out of 1117 reviews
Rating 6 - Okay. 109 out of 1117 reviews
Rating 4 - Poor. 26 out of 1117 reviews
Rating 2 - Terrible. 19 out of 1117 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was an enjoyable stay there
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good location, room conditions and staff
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, friendly, helpful staff
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks for a wonderful stay
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and helpful, the room was clean and spacious the bed was very comfortable.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was good! Big thanks to all the staff.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
The hotel is a bit dated. Front desk service was good. Location is good.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel located walking distance to downtown and near the water. Clean rooms and very convenient. Staff was awesome and laundry was charged by the bag rather than the piece which helped us tremendously!! Highly recommend.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room with beautiful view. Walking distance to Cairns CBD. Very friendly staffs.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was nice and clean. The staff was very helpful with restaurants, taxis and suitcase storage
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super friendly and helpful. Property was well maintained and beautiful. Location was amazing and accommodating, 10 minute walk on the Esplanade to the night market, marina, lagoon, restaurants, and local shops. Overall amazing experience! Great food, atmosphere and excellent for kids!
Stayed 9 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay, staff are very nice
Stayed 4 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, not the best location, especially having to walk past the hospital at night. Would have been nice to have the bar open after 10pm in the evening. Staff were attentive to maintenance issues raised and were keen to offer compensation in the form of free services.
Stayed 2 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay at the place, room was nice, bathrooms though could do with some renovations. Very helpful staff and great breakfast, would definitely stay again. Thank you
Stayed 3 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable beds! Good buffet breakfast. Found the pool a bit too cold
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Harbourside Hotel is directly across the street from the beautiful (waterfront) esplanade, which we walked each night of our stay. Richard at the front desk was very welcoming and provided helpful dining suggestions. The breakfast buffet has a good selection of food options.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was great for a little stay away
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Noisy rooms should be more shuttles to city centres
Stayed 10 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a nice hotel - a bit out of town which can make it inconvenient for trips into the CBD - but on the other hand it is quite nice to be away from the city as cairns can be a little intense/ confronting at night - particularly for families.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was located a short walk from the main hub of entertainment and the marina. We were able to walk to everything but still have a quiet evening.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Nice breakfast lovely staff great communal areas, bathroom a bit dated but functional and large rooms very comfy bed
Stayed 4 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Good location with great view from balcony. Comfy bed. Roomy
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Aug 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
We felt the room and facilities were adequate for a night stay, but were surprised the 'spa' pool was not heated, which may be fine in the summer but not what we expected. The restaurant was adequate but limited. The outlook from our room was lovely.
Stayed 1 night in Jun 2026