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The Benson Hotel

4.0 star property
Art Deco hotel with 24-hour front desk and outdoor pool

Photo gallery for The Benson Hotel

Suite
Pillow-top beds, laptop workspace, free WiFi, bed sheets
Property entrance
Breakfast and dinner served
Terrace/patio

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • 24/7 front desk
  • Bar
  • Housekeeping
The current price is AU$214
includes taxes & fees
25 May - 26 May

Explore the area

Map
44-56 Grafton Street, Cairns, QLD, 4870
  • Cairns Central Shopping Centre
    ‪5 min walk‬
  • Cairns Esplanade
    ‪6 min walk‬
  • Cairns Marlin Marina
    ‪12 min walk‬
  • Cairns, QLD (CNS-Cairns Intl.)
    ‪13 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Terrace

Deluxe Room, 1 King Bed, Terrace | Terrace/patio

Deluxe Room, 1 King Bed, Terrace

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Pillow-top bed
Private bathroom
Hairdryer
Microwave
Champagne service
  • 22 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds

Pillow-top beds, laptop workspace, free WiFi, bed sheets

Superior Room, 2 Queen Beds

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Pillow-top bed
Private bathroom
Hairdryer
Microwave
Champagne service
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite

Pillow-top beds, laptop workspace, free WiFi, bed sheets

Suite

Highlights

Separate dining area
Separate sitting area
Air conditioning
Mini-fridge
Flat-screen TV
Pillow-top bed
Separate bedroom
Bathrobes
  • 40 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Pillow-top beds, laptop workspace, free WiFi, bed sheets

Standard Room, 1 King Bed

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Pillow-top bed
Private bathroom
Hairdryer
Microwave
Champagne service
  • 22 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible

Standard Room, 1 King Bed, Accessible

Standard Room, 1 King Bed, Accessible

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Pillow-top bed
Private bathroom
Hairdryer
Microwave
Champagne service
  • 22 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Pillow-top beds, laptop workspace, free WiFi, bed sheets

Superior Room, 1 King Bed

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Pillow-top bed
Private bathroom
Hairdryer
Microwave
Champagne service
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Pillow-top bed
Private bathroom
Hairdryer
Microwave
Champagne service
  • 22 sq m
  • River view
  • Sleeps 4
  • 2 Queen Beds

Benson Suite

  • Sleeps 2
  • 1 Queen Bed

Superior King With View

  • Sleeps 3
  • 1 King Bed

Superior Queen With View

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Accessible Room

Pillow-top beds, laptop workspace, free WiFi, bed sheets

Standard Accessible Room

  • Sleeps 2
  • 1 King Bed

Deluxe Terrace Room

  • Sleeps 2
  • 1 King Bed

View all photos for Standard King Room

Pillow-top beds, laptop workspace, free WiFi, bed sheets

Standard King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Queen Room

Bathroom

Standard Queen Room

  • Sleeps 4
  • 2 Queen Beds

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About the area

Cairns

The Benson Hotel puts you in the heart of Cairns, within just a 10-minute stroll of popular attractions like Cairns Esplanade and Cairns Central Shopping Centre. Highlights at this Art Deco hotel include a restaurant, an outdoor swimming pool and a bar/lounge. .The brasserie, Benson Bar & Restaurant, is open for breakfast and dinner. Added amenities include free Wi-Fi in public areas, a snack bar/deli and coffee/tea in a common area. Buffet breakfast is available daily between 6:30 AM and 10:00 AM. There's also the convenience of self parking. .Near this 4-property class Cairns Central Business District hotel, you'll find Cairns Marlin Marina.

What's nearby

  • Cairns Central Shopping Centre - 5 min walk - 0.5 km
  • Cairns Esplanade - 6 min walk - 0.5 km
  • Reef Fleet Terminal - 8 min walk - 0.7 km
  • Cairns Convention Centre - 9 min walk - 0.8 km
  • Cairns Marlin Marina - 12 min walk - 1.0 km

Getting around

  • Cairns Station - 9 min walk
  • Cairns, QLD (CNS-Cairns Intl.) - 13 min drive

Restaurants

  • ‪Annee's CaPhe - ‬5 min walk
  • ‪Caffiend - ‬2 min walk
  • ‪Gilligan's Travels - ‬5 min walk
  • ‪The Lillipad Cafe - ‬1 min walk
  • ‪Indian brothers restaurant Cairns - ‬4 min walk

About this property

The Benson Hotel

Art Deco hotel with 24-hour front desk and outdoor pool
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and 2 meeting rooms.

WiFi is free in public spaces. Event space at this hotel measures 2885 square feet (268 square metres) and includes conference space. An outdoor pool, a terrace, and tour/ticket assistance are also featured at The Benson Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Cairns hotel.

  • 1 building
  • 101 guestrooms or units
  • 10 levels
  • 2885 sq ft of conference space
  • 268 sq. m of conference space
  • Built in 1984
  • Deli
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
The Benson Hotel offers 101 air-conditioned accommodations with coffee/tea makers and complimentary newspapers. Beds feature pillowtop mattresses. 55-inch flat-screen televisions come with digital channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. This Cairns hotel provides complimentary wired and wireless Internet access, with a Wi-Fi speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Housekeeping is offered on a daily basis and change of towels can be requested.

Languages

English, French, Indonesian, Spanish

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Secured, covered parking on site (AUD 25 per night)
  • Limited on-site parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: AUD 30 for adults and AUD 22 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Benson Bar & Restaurant

Things to do

  • Bicycle storage
  • Bicycle tours
  • Outdoor pool

Family friendly

  • Fenced pool
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Pool gate
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 2,885 square feet of conference space
  • Business centre

Outdoors

  • Garden
  • In a nature reserve
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Lift (90 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (62 centimetre high)
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with digital channels
  • Streaming services

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Mini-fridge
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk chair
  • Free weekday newspapers
  • Laptop workspace

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 2 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 35.0 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: AUD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AUD 30 for adults and from AUD 22 for children
  • Covered self-parking fee: AUD 25 per night
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 35.0 per night
  • Credit card charges are subject to a surcharge of 2 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a debit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice) guidelines.

We should mention

  • Pool access available from 6:00 AM to 9:00 PM

Property is also known as

The Benson Hotel Hotel
The Benson Hotel Cairns
The Benson Hotel Hotel Cairns

Frequently asked questions

What is the cancellation policy at The Benson Hotel?

The Benson Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Benson Hotel?

As of 3 May 2025, prices found for a 1-night stay for 2 adults at The Benson Hotel on 25 May 2025 start from AU$213.75, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Benson Hotel?

Yep, The Benson Hotel has a secured covered self car park for AUD 25 per night. Onsite parking is limited (max 1 space per unit).

Are there any beaches close to The Benson Hotel?

The closest beach to The Benson Hotel is Yorkeys Knob Beach (12.4 km).

Does The Benson Hotel have a pool?

The Benson Hotel has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 6:00 AM to 9:00 PM.

What makes The Benson Hotel a romantic place to stay?

A champagne service and romance packages, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at The Benson Hotel.

Does The Benson Hotel serve breakfast?

Sure does, buffet breakfast is on offer daily from 6:30 AM to 10:00 AM.

Is there a free airport shuttle available at The Benson Hotel?

No, The Benson Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at The Benson Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast and dinner.

What time are check-in & check-out at The Benson Hotel?

Check-in begins at 2:00 PM. Check-out time is 10:00 AM.

Are pets allowed at The Benson Hotel?

No, only service animals are allowed.

The Benson Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 205 out of 413 reviews
Rating 8 - Good. 135 out of 413 reviews
Rating 6 - Okay. 49 out of 413 reviews
Rating 4 - Poor. 16 out of 413 reviews
Rating 2 - Terrible. 8 out of 413 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly and helpful. The hotel is well situated. They could do with more washing machines and dryers. Only one of each for the guests. Parking was also a little pricey. $25 per day when there were places near by that only charged $8 for all day parking.
Stayed 5 nights in Mar 2025

10/10 Excellent

Natalie

Liked: Cleanliness, property conditions & facilities
Great location and loved the roof top pool
Stayed 3 nights in Feb 2025

8/10 Good

John

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is in a handy location. Staff were always friendly and helpful.
Stayed 3 nights in Mar 2025

10/10 Excellent

Natalia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay, great service, comfy beds, pool is nice and clean, breakfast options are awesome and yummy. Great experience, definitely will be back. Walking distance to the esplanade as well.
Stayed 5 nights in Feb 2025

10/10 Excellent

Carly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Diane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a convenient place to stay if going to events at the Cairns Convention Centre. Only thing I found the pillows to be a little hard.
Stayed 1 night in Feb 2025

10/10 Excellent

Jakob

Stayed 1 night in Jan 2025

10/10 Excellent

Hannah

Liked: Cleanliness, property conditions & facilities
Great
Stayed 1 night in Feb 2025

10/10 Excellent

Latrell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service
Stayed 2 nights in Jan 2025

8/10 Good

Ye

Liked: Cleanliness, staff & service
Stayed 3 nights in Jan 2025

10/10 Excellent

Hoe J

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2025

2/10 Terrible

Sathesh

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
To start up with there is no internet or tv facility we got notification about outage in the last minute, and we can't book for alternative accommodation at the last minute. With kids staying for 4 nights without internet or tv is nightmare and staff don't have any ETA. Breakfast was very ordinary not even have proper juice same breakfast everyday and not worth the cost. we got power outage and surprised to see so called 4 star hotel don't have generator lifts didn't work need to climb top floor, air condition was not working till power came back. we requested late check out which was offered till 11am and after that they mentioned will charge every hour. Rooms are not full, but no compensation given for all the inconvenience caused and we felt we stayed in 2- or 3-star budget hotel not a 4-star luxury hotel.
Stayed 4 nights in Jan 2025

10/10 Excellent

Blanca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Rosa Leticia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Helen

Stayed 1 night in Jan 2025

4/10 Poor

Nicole

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
People yelling and fighting from 11pm to 3am, room phone did not work to call reception. Finally got a hold of someone spoke to the other people but the bad behaviour kept myself and room next door up.
Stayed 1 night in Dec 2024

8/10 Good

Zakir, SAN JOSE

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property and good staff. One elevator was not working, caused unpredictable wait times.
Stayed 4 nights in Jan 2025

10/10 Excellent

Cara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Alessandro, Pesaro

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was huge and pretty renovated. Breakfast was delicious. Thumb up for The Benson
Stayed 3 nights in Dec 2024

10/10 Excellent

Charlene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient, friendly and helpful
Stayed 1 night in Dec 2024

10/10 Excellent

THOMAS

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were extremely helpful.
Stayed 1 night in Dec 2024

8/10 Good

Mark

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice pool and room, was able to wash our clothes whilst we was there. Big scary bug chased us around the pool but not Benson Hotels fault! Would recommend.
Stayed 3 nights in Dec 2024

10/10 Excellent

Mark

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay
Stayed 3 nights in Dec 2024

8/10 Good

Ardita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Dec 2024