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The Benson Hotel

Property class: 4

Photo gallery for The Benson Hotel

A modern dining area with large windows, a white brick counter, and blue chairs.
A hotel room with two beds, a desk, a TV, and a view of the city.
A rooftop patio with outdoor furniture, a dining table, and a sofa.
A hotel room with a large bed, a TV mounted on the wall, a small table, and a view of the pool and buildings outside.
A modern lobby with a reception desk, plush seating, and potted plants.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
The current price is AU$248
includes taxes & fees
6 Oct - 7 Oct

Explore the area

View map
44-56 Grafton Street, Cairns, QLD, 4870
  • Place, Reef Hotel Casino
    ‪3 min walk‬
  • Place, Cairns Central Shopping Centre
    ‪5 min walk‬
  • Place, Cairns Esplanade Lagoon
    ‪6 min walk‬
  • Airport, Cairns, QLD (CNS-Cairns Intl.)
    ‪10 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

A modern hotel room with a large bed, a desk, a chair, a TV, and a balcony with a city view.

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(11 reviews)
  • Mountain view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Room, 1 King Bed, Terrace

A hotel room with a large bed, a TV mounted on the wall, a small table, and a view of the pool and buildings outside.

Deluxe Room, 1 King Bed, Terrace

9.0 out of 10
Wonderful
(10 reviews)
  • Mountain view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Superior Room, 2 Queen Beds

A hotel room with two beds, a desk, a TV, and a view of the city.

Superior Room, 2 Queen Beds

9.2 out of 10
Wonderful
(7 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Superior Room, 1 King Bed

A modern hotel room with a large bed, a desk with a lamp, a mirror, and a wall-mounted TV.

Superior Room, 1 King Bed

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Suite

A hotel room with a large bed, a blue armchair, two bedside tables with lamps, a large window with a view of buildings, and a marble-patterned carpet.

Suite

  • Mountain view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 2 Queen Beds

A hotel room with two beds, a desk, a chair, a TV, and a view of mountains.

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(29 reviews)
  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Standard Room, 1 King Bed, Accessible

A modern hotel room with a large bed, a desk with a lamp, a chair, and a TV.

Standard Room, 1 King Bed, Accessible

  • Mountain view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

Room

  • Sleeps 4
  • Free wired internet

Room

  • Sleeps 4
  • Free wired internet

View all photos for 1 King Bed, Nonsmoking

Premium bedding, pillow-top beds, laptop workspace, free WiFi

1 King Bed, Nonsmoking

  • 22 sq m
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

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About the area

Cairns

The Benson Hotel puts you in the heart of Cairns, within just a 10-minute stroll of popular attractions like Cairns Esplanade and Cairns Esplanade Lagoon. Highlights at this Art Deco hotel include a restaurant, an outdoor swimming pool and a bar/lounge. .The brasserie, Benson Bar & Restaurant, is open for breakfast and dinner. Added amenities include free Wi-Fi in public areas, a snack bar/deli and coffee/tea in a common area. Buffet breakfast is available daily between 6:30 AM and 10:00 AM. There's also the convenience of self parking. .Within a 15-minute walk of this 4-property class Cairns Central Business District hotel, attractions include Reef Fleet Terminal and Cairns Marlin Marina.

What's nearby

  • Reef Hotel Casino - 3 min walk - 0.3 km
  • Cairns Night Markets - 5 min walk - 0.4 km
  • Cairns Central Shopping Centre - 5 min walk - 0.5 km
  • Cairns Esplanade Lagoon - 6 min walk - 0.6 km
  • Cairns Marlin Marina - 10 min walk - 0.9 km

Getting around

  • Cairns Station - 9 min walk
  • Cairns, QLD (CNS-Cairns Intl.) - 12 min drive

Restaurants

  • ‪Candy - ‬1 min walk
  • ‪Rusty's Juice Bar - ‬1 min walk
  • ‪The Crown Hotel - ‬2 min walk
  • ‪Miroku -Japan's best bites - ‬2 min walk
  • ‪Caffiend - ‬1 min walk

About this property

The Benson Hotel

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and 2 meeting rooms.

WiFi is free in public spaces. Event space at this hotel measures 2885 square feet (268 square metres) and includes conference space. An outdoor pool, a terrace, and tour/ticket assistance are also featured at The Benson Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Cairns hotel.

  • 1 building
  • 101 guestrooms or units
  • 10 levels
  • 2885 sq ft of conference space
  • 268 sq. m of conference space
  • Built in 1984
  • Deli
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
The Benson Hotel offers 101 air-conditioned accommodations with coffee/tea makers and complimentary newspapers. Pillowtop beds feature premium bedding. 55-inch flat-screen televisions come with digital channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. This Cairns hotel provides complimentary wired and wireless Internet access, with a Wi-Fi speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Housekeeping is offered on a daily basis and change of towels can be requested.

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Pacific Hotel Cairns
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Secured, covered parking on site (AUD 25 per night)
  • Limited number of on-site self parking spaces per unit
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: AUD 32 for adults and AUD 22 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Benson Bar & Restaurant

Things to do

  • Bicycle storage
  • Bicycle tours
  • Outdoor pool

Family friendly

  • Fenced pool
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Pool gate
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 2,885 square feet of conference space
  • Business centre

Outdoors

  • Garden
  • In a nature reserve
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Lift (90 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (62 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 10 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 1984
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with digital channels
  • Streaming services

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Mini-fridge
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk chair
  • Free weekday newspapers
  • Laptop workspace

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime

Early check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

The property charges 2 per cent for credit card payments

Front desk staff will greet guests on arrival at the property

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 35.0 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: AUD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AUD 32 for adults and from AUD 22 for children
  • Covered self-parking fee: AUD 25 per night
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 35.0 per night
  • Credit card charges are subject to a surcharge of 2 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a debit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice) guidelines.

We should mention

  • Pool access available from 6:00 AM to 9:00 PM

Property is also known as

The Benson Hotel Hotel

The Benson Hotel Cairns

The Benson Hotel Hotel Cairns

Frequently asked questions

What is the cancellation policy at The Benson Hotel?

The Benson Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Benson Hotel?

As of 14 Sept 2026, prices found for a 1-night stay for 2 adults at The Benson Hotel on 6 Oct 2026 start from AU$248, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Benson Hotel?

Yep, The Benson Hotel has a secured covered self car park for AUD 25 per night. A self car park is also available, for a fee. Onsite parking is limited (max 1 space per unit).

Are there any beaches close to The Benson Hotel?

The closest beach to The Benson Hotel is Yorkeys Knob Beach (12.4 km).

Does The Benson Hotel have a pool?

The Benson Hotel has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 6:00 AM to 9:00 PM.

What makes The Benson Hotel a romantic place to stay?

A champagne service and romance packages, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at The Benson Hotel.

Does The Benson Hotel serve breakfast?

Sure does, buffet breakfast is on offer daily from 6:30 AM to 10:00 AM.

Is there a free airport shuttle available at The Benson Hotel?

No, The Benson Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at The Benson Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast and dinner.

What time are check-in & check-out at The Benson Hotel?

Check-in begins at 2:00 PM. Check-out time is 10:00 AM.

Are pets allowed at The Benson Hotel?

No, only service animals are allowed.

The Benson Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 286 out of 565 reviews
Rating 8 - Good. 182 out of 565 reviews
Rating 6 - Okay. 67 out of 565 reviews
Rating 4 - Poor. 20 out of 565 reviews
Rating 2 - Terrible. 10 out of 565 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and clean and lovely staff
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms and location, staff were helpful. Breakfast was good.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Memory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location, clean and friendly staff.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Tania

Liked: Cleanliness, amenities, property conditions & facilities
Excelente hotel
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Maddison

Liked: Cleanliness, staff & service, amenities
Great place to stay
Stayed 1 night in Dec 2025
Verified review

6/10 Okay

Max

Disliked: Amenities
Way too expensive for this place, much nicer ones in the area for cheaper. I wouldn’t stay again
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If your going to stay in cairns the Benson is the place close to everything clean quite great breakfast Gilligans is across the road If you want party that little extra perfect 👌
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Jonalyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is convientient to everything and smell ckean all the time.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Brilliant stay, lovely hotel and really big rooms. Lovely view, and was a pleasure to stay there. The staff were brilliant and we had a lovely stay. Would recommend it to anyone
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, amenities
Clean room, big pool, good location
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, amenities
Room was very clean and staff helpful and courteous. Location was great- a short walk from the Pier to get to our snorkeling trip and close by to great restaurants-Miss Chief and Dundees.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Wing Cheung Winnie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean room, convenient to every shopping areas and main tourist spots
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

Eamon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room and bathroom was spotless. The bed was very comfortable. However, the air-conditioning was very noisy and the room is not sound proof and the boom boom from the night club across the road was annoying.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Pawan

Liked: Cleanliness, staff & service
Decent stay
Stayed 4 nights in Sep 2025
Verified review

8/10 Good

Wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, clean and very central to cairns city. Only thing is you can hear your neighbours !! Walking above you and sliding screen doors. Otherwise great value for money.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, amenities
Spacious and clean rooms. Very helpful and friendly staff. Great location and excellent facilities. Also great value vs similar hotels. Would stay again.
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Dana

Liked: Cleanliness, amenities, property conditions & facilities
Clean updated room, quiet, good value
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Matthew Keith

Liked: Cleanliness
Awesome
Stayed 8 nights in Mar 2026
Verified review

8/10 Good

Rochelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property overall. My only issue was that it was always moist in the room. Nothing ever dried if it got wet or damp. But it was clean and stylish. I would stay here again.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities
Nice clean room, comfortable bed, parking was convenient.
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Rachel

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and in good condition. Great location. Bar and Restaurant had a good vibe.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, amenities
We had a wonderful stay. The room was spacious and loved the view from our balcony. Room service is way beyond our expectation, room is restored everyday. The location was perfect and close to shops. We enjoyed the pool. Highly recommend this hotel for anyone visiting Cairns.
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Hazel

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and proximity to attractions, stores and restaurants
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities
Loved my stay at Benson staff was very helpful and kind highly recommend it.
Stayed 9 nights in Oct 2025
Verified review

4/10 Poor

Sachin

Disliked: Amenities
Room and staff is good , but everyday they are serving same breakfast. We book hotel for 8 days.
Stayed 7 nights in Jan 2026