"Economical. Clean. Very happy. Staff good to us. Rent a bomb across the road. 2pools . " More

By a verified traveller on Thu 06 Sep 2018

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Hotel Description

At Cairns City Sheridan you'll be within just a 15-minute stroll of popular places like Cairns Central Shopping Centre and Cairns Esplanade. Highlights at this hotel include 2 outdoor swimming pools, free self parking and a bar/lounge.

All 31 rooms feature irons/ironing boards.

Sheridan Lounge Bar is open for breakfast. Other amenities include free WiFi in public areas, a 24-hour front desk and a terrace. Continental breakfast is available daily between 7 AM and 10 AM. There's also RV/bus/truck parking, along with the convenience of car rentals on site.

Within a 20-minute walk of this 3-star Cairns hotel, attractions include Cairns Night Markets and Esplanade Lagoon.

Room, 1 Queen Bed, Balcony

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$78 per night

Family Room, Balcony

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Twin Room, Balcony

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Standard Apartment, 2 Bedrooms

Bed Count 1 Queen Bed Maximum Occupancy 6 Max

Suite, 1 Queen Bed, Jetted Tub

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Superior Suite, 2 Bedrooms

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Cairns City Sheridan ratings based on 277 Verified Reviews

Review Summary
3.3 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Cairns City Sheridan

Everyone (185) Couples (42) Business (1) Family (43) Other (1)
4 out of 5

Posted by on 30 Apr. 2019

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Comment from Hotel Management

30 Apr. 2019 by st

Thank you for your review, we look forward to welcoming you back to Cairns City Sheridan

4 out of 5
We like this property for it’s central location The staff are always happy to help

Posted by on 15 Apr. 2019

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Comment from Hotel Management

15 Apr. 2019 by st

Thank you for staying with us. We appreciate your feedback.

3 out of 5
Liked the balcony. Clean. Enough room. Could have more tea / coffee varieties, & definitely more milk.

Posted by on 13 Apr. 2019

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Comment from Hotel Management

15 Apr. 2019 by st

Thank you for choosing to stay at Cairns City Sheridan. We do appreciate your feedback.

3 out of 5
the property was average, you get what you pay for. the room smelt as if it had been very wet, not nice at all.

Posted by on 9 Apr. 2019

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Comment from Hotel Management

15 Apr. 2019 by st

We do appreciate all guests feedback, so we are able to rectify all issues.

4 out of 5
Have no problem. All clean and bright though just a tad dated maybe. Which doesn’t really bother me anyhow

Posted by on 4 Apr. 2019

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Comment from Hotel Management

8 Apr. 2019 by ST

Thank you for taking the time to write a review, we appreciate your feedback. Our rooms are now being updated to make them more comfortable for our guests.

5 out of 5
The rate was exceptional. The room was quiet, clean and comfortable. The staff were most helpful. I would recommend to anyone wanting a clean comfortable room at a great rate.

Posted by on 4 Apr. 2019

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Comment from Hotel Management

8 Apr. 2019 by ST

Thank you for your positive feedback. We appreciate your review.

4 out of 5

Posted by on 28 Mar. 2019

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Comment from Hotel Management

8 Apr. 2019 by ST

Thank you for choosing to stay at Cairns City Sheridan.

3 out of 5
Clean rooms bar by pool,big pool was excellent, staff were awesome

Posted by on 26 Mar. 2019

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Comment from Hotel Management

8 Apr. 2019 by St

Thank you for your positive feedback. Hope to see you again soon.

3 out of 5
Close to town and enough room to move. Not sure if this property has had an owner change in the last few years but the maintanance has not been kept up. Toilet leaking non stop. Broken plastic chair to sit on. Hole in the back of shower door covered with sticky tape. Towels that are supplied are thin and terrible to use. Cleaning was completed to what seemed to be the best they could.

Posted by on 25 Mar. 2019

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Comment from Hotel Management

30 Apr. 2019 by ST

Thank you for your review. Our rooms are continuing to being upgraded to to meet our guests standards. We do apologise for the state of your room and you can be reassured the problems have been rectified.

2 out of 5
Unclean, door locks not working properly, could not close curtains for privacy as they did not fit the windows, just generally not nice

Posted by on 22 Mar. 2019

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Comment from Hotel Management

8 Apr. 2019 by ST

Thank you for taking time to write a review. We do appreciate your feedback, so these issues can be rectified.

Property Features

Cairns City Sheridan offers its guests 2 the outdoor swimming pools. Public spaces have free WiFi. You can enjoy a drink at the bar/lounge. A terrace, tour or ticket assistance, and a BBQ are also featured at the business-friendly Cairns City Sheridan. Self parking is free. This 3-star Cairns hotel is smoke free.

  • 31 guestrooms or units
  • 3 levels
  • 2 buildings
  • Built in 1990
  • Bar or lounge
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • BBQ grill(s)
  • No smoking on site
  • Water dispenser

Internet

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking

Transport

  • Airport: Cairns, QLD (CNS-Cairns Intl.) (5.7 km / 3.6 mi)
  • Train station: Cairns Station (1.5 km / 1 mi)
  • Parking: Free self parking

Room Amenities

Cairns City Sheridan offers 31 forms of air-conditioned accommodation with an iron/ironing board. Bathrooms include a shower and complimentary toiletries. Housekeeping is provided on a daily basis.

  • HD television
  • Electric kettle
  • Shower
  • Housekeeping (daily)
  • Toiletries (free)
  • Iron and ironing board
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a continental breakfast daily from 7 AM to 10 AM.

Sheridan Lounge Bar – This poolside bar only serves breakfast.

Nearby Activities

2 the outdoor swimming pools are on site.

Children aged under 18 years old are not allowed in the swimming pool without adult supervision.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at 11:30 PM
  • Minimum check-in age is 18

Special check-in instructions:

Guests arriving outside of regular check-in hours can use the exterior telephone for check-in assistance. For more details, please contact the property using the information on the reservation confirmation received after booking.

Check-out

  • Check-out by 10:30 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AUD 20.0 per day.
  • Cribs (infant beds) are available for AUD 5.0 per day.

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.

  • No lifts
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: AUD 12.50 for adults and AUD 12.50 for children (approximately)
  • Crib (infant bed) fee: AUD 5.0 per day
  • Rollaway bed fee: AUD 20.0 per day
  • On-site credit card charges are subject to a surcharge of 1.8 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Cairns City Sheridan Hotel
  • Sheridan Hotel
  • Cairns City Sheridan
  • Best Western City Sheridan Hotel Cairns

You should know

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.