DoubleTree by Hilton Hotel Cairns

4.5 star property
Luxury hotel with 24-hour fitness centre and 24-hour front desk

Photo gallery for DoubleTree by Hilton Hotel Cairns

Double Double Deluxe City Mountain View
Garden
Lobby
Exterior
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk
  • Housekeeping
The current price is AU$204
includes taxes & fees
29 June - 30 June

Explore the area

Map
121-123 The Esplanade & Florence St, Cairns, QLD, 4870
  • Cairns Esplanade
    ‪1 min walk‬
  • Cairns Marlin Marina
    ‪10 min walk‬
  • Cairns Central Shopping Centre
    ‪11 min walk‬
  • Cairns, QLD (CNS-Cairns Intl.)
    ‪8 min drive‬

Room options

King One Bedroom Suite

Highlights

Balcony
Separate dining area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • Ocean view
  • 56 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

King Guest Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
  • Mountain view
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
  • Mountain view
  • 28 sq m
  • Sleeps 4
  • 1 Double Bed

King Room City Mountain View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
  • Mountain view
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Double Double Deluxe City Mountain View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
  • Mountain view
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

Superior Room, 2 Double Beds, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
  • Mountain view
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

Superior Room, 1 King Bed, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
  • Mountain view
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

King Guest Room Water View

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
  • Sea view
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Double Double Room Water View

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
  • Ocean view
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

Accessible King Room with Roll-in Shower

  • Sleeps 2
  • 1 King Bed

Guest Room

  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Deluxe Two Double Room With Water View And Balcony

  • Sleeps 4
  • 2 Double Beds

Deluxe City / Mountain View King Room

  • Sleeps 2
  • 1 King Bed

Guest Two Double Room

  • Sleeps 3
  • 2 Double Beds

Guest King Room

  • Sleeps 2
  • 1 King Bed

King Superior Balcony Room

  • Sleeps 2
  • 1 King Bed

Superior Double Double Room With Balcony

  • Sleeps 3
  • 2 Double Beds

Deluxe City / Mountain View room

  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Deluxe City / Mountain View Two Double Room

  • Sleeps 3
  • 2 Double Beds

One Bedroom Water View Suite With Balcony

  • Sleeps 2
  • 1 King Bed

Deluxe King Room With Water View And Balcony

  • Sleeps 2
  • 1 King Bed

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About the area

Cairns

A luxury stay in the heart of Cairns awaits you at DoubleTree by Hilton Hotel Cairns. Within steps you'll find Cairns Esplanade and Cairns Marlin Marina within a 15-minute stroll. Highlights at this hotel include a restaurant, a 24-hour gym and a bar/lounge. .The restaurant, Atrium Restaurant & Bar, is open for breakfast, lunch and dinner. Enjoy the gym and pool loungers. Business amenities include 5 meeting rooms and a conference centre. Added amenities include free Wi-Fi in public areas, concierge services and a 24-hour front desk. Each morning buffet breakfast is served between 6:30 AM and 9:30 AM. There's also self parking, along with the convenience of car rentals on site. .Within a 15-minute walk of this 4.5-property class Cairns Central Business District hotel, attractions include Cairns Central Shopping Centre and Reef Fleet Terminal.

What's nearby

  • Cairns Esplanade - 1 min walk - 0.0 km
  • Esplanade Lagoon - 6 min walk - 0.6 km
  • Cairns Marlin Marina - 10 min walk - 0.8 km
  • Reef Fleet Terminal - 11 min walk - 1.0 km
  • Cairns Central Shopping Centre - 11 min walk - 1.0 km

Getting around

  • Cairns Station - 17 min walk
  • Cairns, QLD (CNS-Cairns Intl.) - 10 min drive

Restaurants

  • ‪Flynn's Italian by Crystalbrook - ‬4 min walk
  • ‪La Pizza Trattoria - ‬4 min walk
  • ‪Dundee’s at the Cairns Aquarium - ‬2 min walk
  • ‪Imm Thai Cafe - ‬6 min walk
  • ‪Atrium - ‬1 min walk

About this property

DoubleTree by Hilton Hotel Cairns

Luxury hotel with 24-hour fitness centre and 24-hour front desk
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There are 5 meeting rooms available. A 24-hour fitness centre, a terrace, and a vending machine are also featured at the luxury DoubleTree by Hilton Hotel Cairns. Parking is available for a fee.

This 4.5-star Cairns hotel is smoke free.

  • 237 guestrooms or units
  • 6 levels
  • Built in 1989
  • Poolside lounge chairs
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
DoubleTree by Hilton Hotel Cairns offers 237 air-conditioned accommodations, which are accessible via exterior corridors, and features laptop-compatible safes and a safe. A pillow menu is available. 55-inch LCD televisions come with satellite channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.

This Cairns hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Languages

English, Filipino, French, Japanese

Similar properties

Property amenities

Internet

  • Available in all rooms: WiFi (AUD 9.95 per 24-hour period)
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (AUD 15 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: AUD 29 to 36 for adults and AUD 22 to 32 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Atrium Restaurant & Bar

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Free cot
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 5 meeting rooms
  • Conference centre

Outdoors

  • Garden
  • On the waterfront
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Front entrance ramp
  • Handrails in hallways (100 centimetre high)
  • Handrails in stairways (100 centimetre high)
  • High-pile carpet in room
  • Lever door handles
  • Lift (110 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 6 floors
  • Banquet hall
  • Built in 1989
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable/satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

The property charges 2.00 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from November 18 2024 to August 31 2025 (dates subject to change):
  • One of the dining venues
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 100.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 29 to 36 for adults and AUD 22 to 32 for children
  • Fee for in-room wireless Internet: AUD 9.95 per 24-hour period (rates may vary)
  • Self-parking fee: AUD 15 per day
  • Rollaway bed fee: AUD 100.0 per night
  • Credit card charges are subject to a surcharge of 2.00 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, Carte Blanche and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Cairns Holiday Inn
Holiday Inn Cairns
Holiday Inn Hotel Cairns
DoubleTree Hilton Hotel Cairns
DoubleTree Hilton Cairns
Doubletree By Hilton Cairns
DoubleTree by Hilton Hotel Cairns Hotel
DoubleTree by Hilton Hotel Cairns Cairns
DoubleTree by Hilton Hotel Cairns Hotel Cairns

Frequently asked questions

What is the cancellation policy at DoubleTree by Hilton Hotel Cairns?

DoubleTree by Hilton Hotel Cairns offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at DoubleTree by Hilton Hotel Cairns?

As of 9 June 2025, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Hotel Cairns on 29 June 2025 start from AU$204.00, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at DoubleTree by Hilton Hotel Cairns?

Yep, DoubleTree by Hilton Hotel Cairns has a self car park for AUD 15 per day.

Are there any beaches close to DoubleTree by Hilton Hotel Cairns?

The closest beach to DoubleTree by Hilton Hotel Cairns is Palm Cove Beach (21 km).

Does DoubleTree by Hilton Hotel Cairns serve breakfast?

Yep, buffet breakfast is served daily from 6:30 AM to 9:30 AM.

Is there a free airport shuttle available at DoubleTree by Hilton Hotel Cairns?

No, DoubleTree by Hilton Hotel Cairns does not offer an airport shuttle service.

Is there a bar or restaurant at DoubleTree by Hilton Hotel Cairns?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner. One of the dining venues will be unavailable from November 18 2024 to August 31 2025 (dates subject to change).

What time are check-in & check-out at DoubleTree by Hilton Hotel Cairns?

Check-in begins at 3 PM. Check-out time is 11:00 AM.

Are pets allowed at DoubleTree by Hilton Hotel Cairns?

No, pets are not allowed.

DoubleTree by Hilton Hotel Cairns Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 464 out of 1002 reviews
Rating 8 - Good. 358 out of 1002 reviews
Rating 6 - Okay. 112 out of 1002 reviews
Rating 4 - Poor. 47 out of 1002 reviews
Rating 2 - Terrible. 21 out of 1002 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Leonie

Was good, but tv didn't work and no hand towels or face washers
Stayed 1 night in May 2025

10/10 Excellent

Supriya

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was good. From facilities to staff.
Stayed 2 nights in May 2025

8/10 Good

Bharat

Travelled with family
Liked: Cleanliness, property conditions & facilities
Staff service could be improved.
Stayed 4 nights in May 2025

4/10 Poor

SCOTT

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
NO swimming pool and NO notice that the pool was under construction. Having Holy Saturday early morning interrupted by noise from the construction of the pool. Room smelt musty or wet and after a request of this rectification there was no follow up on our accommodation. Smoking on the balconies from others around us was a disgusting smell to walk out to when trying to enjoy the view of the construction Site below.
Stayed 2 nights in Apr 2025

6/10 Okay

stephen

Liked: Staff & service
Disliked: Property conditions & facilities
We were not notified that the pool was under renovation and not for guest use,we had to drive to another Hilton hotel for pool use,very diapointing
Stayed 3 nights in Apr 2025

10/10 Excellent

Adi Elenoa

Stayed 1 night in Jan 2025

10/10 Excellent

Sonya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked this room very last minute and was pleasantly surprised at how great the rooms looked and felt. Bed was comfortable and made for a great night sleep. Hotel staff were friendly and helpful during my stay. Will definitely be booking again soon.
Stayed 1 night in Jan 2025

6/10 Okay

Jaylee

Stayed 1 night in Feb 2025

8/10 Good

Henrik

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
X
Stayed 1 night in Feb 2025

8/10 Good

Harold

Stayed 3 nights in Feb 2025

10/10 Excellent

marc

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Stayed 1 night in Feb 2025

10/10 Excellent

Jennifer E

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was so wonderful, especially Adila and Anne. Thank you for a wonderful stay.
Stayed 3 nights in Feb 2025

6/10 Okay

Karan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Check in was good - given a warm choc chip cookie - not had that before - strange - was told we had an upgrade - however the room was small - large tv but not here to watch tv - bathroom was very small and no extra or fan so very humid and steamy when showering - So dread to know what the original booked room would have been like ! Air con not working all night although cool when we arrived at 5 pm - very uncomfortable night hot and humid didn’t sleep well at all bed not too great either to be honest - felt like in a boat each time partner turned over due to being uncomfortable with the heat - strange thing is air con literally started to work at 10.40 am just before we checked out at 11am - is this normal practice to save money ??? Does this happen in every room ? Seems strange - staff very friendly and polite - nice breakfast - but again not all about the food - more about a comfortable nights sleep - especially when you have to catch a flight the next day! - was offered a small refund on the cost $50 which was accepted - but personally will not book this hotel again - stayed in another hotel in Cairns two weeks ago which was cheaper - the room was huge - bathroom big with extractor - and had full control over the air con which is a major factor to me .
Stayed 1 night in Feb 2025

8/10 Good

Diane

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Older hotel which needs some sprucing up. Also currently under renovation in their pool area. They have a sister hotel nearby and if you want to swim you can walk or they will pay for an uber.
Stayed 3 nights in Jan 2025

8/10 Good

Adi Elenoa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

8/10 Good

Munadir

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was well positioned, close to all amenities. The rooms were clean but most of the lights didn’t work; though it was fixed later when reported. We checked in very late but the lady in the desk was very nice and accommodating. Over all a very nice experience.
Stayed 4 nights in Jan 2025

2/10 Terrible

Bernard

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible experience

I am filling a complaint with numerous issues please see in due course the complaint as it is Sunday still tired
Stayed 2 nights in Jan 2025

10/10 Excellent

Umesh

Stayed 4 nights in Jan 2025

10/10 Excellent

Deepak

Liked: Cleanliness, staff & service
Stayed 3 nights in Jan 2025

8/10 Good

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, a great place to stay—very clean and well-maintained.
Stayed 1 night in Jan 2025

6/10 Okay

Janet

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 5 nights in Dec 2024

8/10 Good

Rudolf

Liked: Cleanliness, staff & service, amenities
All good
Stayed 3 nights in Dec 2024

10/10 Excellent

Tien

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent location and facility.
Stayed 3 nights in Oct 2024

10/10 Excellent

shilpa

Liked: Property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Gonzalo

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect spot for family
Stayed 2 nights in Dec 2024