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4.2 out of 5

"Comfortable hotel in great location. Excellent service from all staff - clean rooms and comy beds. Would recommend a stay here to anyone. " More

By a verified traveller on Sun 02 Sep 2018

Hotel Description

A luxury stay in the heart of Cairns awaits you at DoubleTree by Hilton Hotel Cairns. Within steps you'll find Cairns Esplanade and Cairns Night Markets within a 10-minute stroll. Highlights at this hotel include 2 restaurants, an outdoor swimming pool and a 24-hour fitness centre.

All 237 rooms feature WiFi, wired Internet and LCD TVs. Fridges and round-the-clock room service make in-room dining convenient. Coffee/tea makers, free newspapers and safes are also available.

The restaurant, Atrium Restaurant, is open for breakfast and dinner. The hotel's own bar/lounge is a nice place to enjoy a drink. Added amenities include WiFi in public areas, a kids' swimming pool and a snack bar/deli. Buffet breakfast is available daily between 6 AM and 9:30 AM. There's also self parking, along with the convenience of car rentals on site.

Within a 15-minute walk of this 4.5-star Cairns Central Business District hotel, attractions include Esplanade Lagoon and Cairns Marlin Marina.

Room, 1 King Bed, Accessible (Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$139 per night

King Room City Mountain View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Double Double Deluxe City Mountain View

Bed Count 2 Full Beds Maximum Occupancy 3 Max

King Guest Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Double Double Guest Room

Bed Count 2 Full Beds Maximum Occupancy 3 Max

King Guest Room Water View

Bed Count 1 King Bed Maximum Occupancy 2 Max

DoubleTree by Hilton Hotel Cairns ratings based on 450 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for DoubleTree by Hilton Hotel Cairns

Everyone (315) Couples (102) Business (2) Family (28)
5 out of 5
The thing I liked most about my time at this property was that no request was too much trouble.

Posted by , from Redlynch.Cairns on 25 Apr. 2019

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Comment from Hotel Management

2 May 2019 by Giorgio Romein - Director of Operations

Thank you for taking the time to share your feedback following your recent stay at Hilton Cairns. I was delighted to read that your stay was so enjoyable. It is our goal to ensure that every guest experience is as positive as yours so your feedback is greatly appreciated, and will be shared with all our team. I hope we may welcome you back to Hilton Cairns in the future.

2 out of 5
Solo female. Feel I was given a sub standard room because I booked well in advance before Easter and it was cheaper. No views, no menus in room, aircon not working properly, no one answering room service phone, tv not working properly so I couldn’t watch a movie, generally poor attitude from front desk staff.

Posted by , from Cairns Qld on 22 Apr. 2019

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5 out of 5
The staff was exceptionally friendly to us and made us feel really welcome

Posted by on 22 Apr. 2019

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3 out of 5
The air conditioning didn’t work and there was mound on the tiles in the shower. However great location but I wouldn’t stay there again.

Posted by on 21 Apr. 2019

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4 out of 5

Posted by on 14 Apr. 2019

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3 out of 5
I had higher expectations for a Hilton hotel. Bathroom was tiny - really tiny. Im only 60kg and 5”5’ and struggled in there. My 6 foot husband was another story :( Very noisy room - you could hear everysingle person who walked past (even their shoe noise travelled into the room. Taps turning on in the next room sounded like it came from our room. No parking around the full block of the hotel. To have to pay for parking was a bit rude. I cant remember the last time a Hotel charged for parking. Beautiful venue. Staff very helpful.

Posted by on 14 Apr. 2019

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4 out of 5
Good central location. A little tired looking but good enough for the price.

Posted by on 9 Apr. 2019

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3 out of 5
Rooms are very small. especially the bathroom is tiny.

Posted by on 4 Apr. 2019

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2 out of 5
Great location and spacious room but only got serviced once for a 4 night stay - first world problems but you shouldo get what you pay for!

Posted by on 19 Mar. 2019

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3 out of 5
Close to city centre, friendly staff , the warm cookies were great. Very over priced, rooms very ordinary, not much has changed since it was the holiday inn stay in cheaper places that were much more modern.

Posted by on 6 Mar. 2019

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About the DoubleTree by Hilton Hotel Cairns

Location 121-123 The Esplanade & Florence St, Cairns, QLD 4870

Property Features

DoubleTree by Hilton Hotel Cairns offers its guests an outdoor pool, a 24-hour fitness centre, and a kid's pool. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have WiFi for a fee. You'll find a business centre on site. A terrace, tour or ticket assistance, and multilingual staff are also featured at the luxury DoubleTree by Hilton Hotel Cairns. Parking is available for a fee. A complete renovation of DoubleTree by Hilton Hotel Cairns was completed in 2018. This 4.5-star Cairns hotel is smoke free.

  • 237 guestrooms or units
  • 6 levels
  • 2 dining venues
  • Built in 1989
  • Bar or lounge
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Newspapers for purchase
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Outdoor pool
  • Children's pool
  • Snack bar/deli
  • Refrigerator

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Self parking (surcharge)

Transport

  • Airport: Cairns, QLD (CNS-Cairns Intl.) (6.7 km / 4.2 mi)
  • Train station: Cairns Station (2 km / 1.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

DoubleTree by Hilton Hotel Cairns offers 237 forms of air-conditioned accommodation with laptop-compatible safes and a safe. 32-inch LCD televisions come with pay-per-view films. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include complimentary toiletries and a hairdryer. This Cairns hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary newspapers and telephones. Housekeeping is provided on a daily basis.

  • In-room dining (24 hours)
  • LCD television
  • Films for purchase
  • Fridge
  • Coffee maker
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 9:30 AM.

Atrium Restaurant – This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.

The Vine Room – This delicatessen overlooks the ocean. Guests can enjoy al fresco dining (weather permitting). Open daily.

24-hour room service is available.

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3 PM
  • Minimum check-in age is 18

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 60 per night.

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 20 and AUD 30 for adults, and AUD 10 and AUD 15 for children (approximately)
  • Fee for in-room wireless Internet: AUD 9.95 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: AUD 9.95 (rates may vary)
  • Fee for wireless Internet in public areas: AUD 9.95 per 24-hour period (rates may vary)
  • Self-parking fee: AUD 6 per night
  • Rollaway bed fee: AUD 60 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • DoubleTree Hilton Hotel Cairns
  • DoubleTree Hilton Hotel
  • DoubleTree Hilton Cairns

National Rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.