4.2 out of 5

"Close to town. Spacious apartment well equipped. Parking on site which was a bonus in town. " More

By a verified traveller on Fri 31 Aug 2018

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Hotel Description

At Getaway On Grafton you'll be within just a 15-minute stroll of popular places like Cairns Esplanade and Cairns Night Markets. Highlights at this property include an outdoor swimming pool, and in-room kitchens and washing machines.

Each apartment is individually decorated and features a flat-screen TV with a DVD player, along with free WiFi, a furnished balcony and a dining area. In-room dining is easy with a kitchen that comes equipped with a fridge, a microwave and a hob. A sitting area, a ceiling fan and a safe are also available. Limited housekeeping is available.

Enjoy the spa tub and pool loungers. Added amenities include free WiFi in public areas and laundry facilities. There's also the convenience of free self parking.

Within a 20-minute walk of this 4-star Cairns property, attractions include Cairns Central Shopping Centre and Esplanade Lagoon.

Superior Apartment, 2 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 5 Max
AU$228 per night

Townhome, 2 Bedrooms, 2 Bathrooms

Bed Count 1 King Bed Maximum Occupancy 6 Max

Apartment, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe Apartment, 2 Bedrooms, 2 Bathrooms

Bed Count 1 King Bed Maximum Occupancy 6 Max

Getaway On Grafton ratings based on 78 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Getaway On Grafton

Everyone (47) Couples (2) Family (29)
5 out of 5
Very clean. As described. Very happy. Staff excellent

Posted by on 13 Jul. 2019

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Comment from Hotel Management

16 Jul. 2019 by Kevin

Thanks for your review and we are pleased you found every thing to your satisfaction

1 out of 5
I was very unsatisfied because I did not make the booking I would like a refund of the transaction. Thank you.

Posted by on 11 Jul. 2019

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Comment from Hotel Management

12 Jul. 2019 by Kevin

I find it quite amusing that you made a one night booking on your arrival date through Wotif, arrive at reception at 10 am attempting to check in early, and again 15 minutes later, and when you were told the apartment was occupied and needed cleaning, informed me you would return at 2 pm. When you hadn't arrived by 6 pm, I sent you a text with the late arrival information using the phone number on your booking and you declared you never made the booking. Shortly after, Expedia, Wotif's parent company, called me to inform me you had claimed you had not made a booking and demanded a refund. At the time of the booking, Wotif take the tariff, not us, so that raises a question as to how they got your credit card details, if you had not made a booking. The apartment was held for the night of your booking, against my better judgement To top it all off, you call me at 11.30 pm the following night claiming the Wotif app says you have a 2 night booking and you would like to check in, when the booking details you claimed you never made,clearly state only one Please book else where in future

4 out of 5
Great for families. Plenty of household items that make staying away easier - kitchenware, laundry facilities, etc

Posted by on 30 Jun. 2019

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5 out of 5

Posted by on 9 Mar. 2019

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4 out of 5
The apartment was clean and reasonably spacious but a little on the dark side. Most windows overlooked parts of the building, so there was no pleasant view. We didn’t spend any significant time in the apartment, so it didn’t affect us much.

Posted by on 24 Feb. 2019

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Comment from Hotel Management

12 Mar. 2019 by Kevin

Thanks for your comments. We are not a seaside building and as such don't have these views. Having said that, the building is not that ugly with a very nice pool between the two buildings

5 out of 5
Excellent property and great customer service centrally located

Posted by on 19 Feb. 2019

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4 out of 5
Generally the place was good, close to everything.

Posted by on 13 Jan. 2019

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Comment from Hotel Management

15 Jan. 2019 by Aislinn

Thank you for your review, we are glad you enjoyed your stay with us!

4 out of 5

Posted by on 6 Dec. 2018

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5 out of 5
Close to City Centre. Had everything you needed for a self contained stay. Loverly pool. Friendly staff.

Posted by on 30 Nov. 2018

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4 out of 5
Good location, great beds! Everything you need. WIFI drops in and out alot?

Posted by , from Sunshine Coast on 24 Oct. 2018

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Property Features

Getaway On Grafton offers its guests an outdoor pool and a spa tub. WiFi is free in public spaces. Tour or ticket assistance, a BBQ, and vending machine are also featured at Getaway On Grafton. Self parking is free. This 4-star Cairns apartment is smoke free.

  • 1 building
  • 21 guestrooms or units
  • 2 levels
  • Poolside lounge chairs
  • Dry cleaning
  • Self-service laundry
  • Storage area for luggage
  • Tour and ticket information
  • BBQ grill(s)
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Outdoor pool
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Separate dining area
  • Refrigerator
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Cairns, QLD (CNS-Cairns Intl.) (5.6 km / 3.5 mi)
  • Train station: Cairns Station (1.4 km / 0.9 mi)
  • Parking: Free self parking

Room Amenities

Getaway On Grafton offers 21 forms of air-conditioned accommodation with DVD players and a safe. Rooms open to furnished balconies. This individually decorated and furnished accommodation has separate sitting areas. Accommodation at this 4-star apartment has kitchens with fridges, hobs, microwaves and separate dining areas. Bathrooms include complimentary toiletries and a hairdryer. This Cairns apartment provides complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a limited basis.

  • In-room kitchen
  • Washer
  • Private balcony (furnished)
  • Dining room
  • Sitting area
  • Flat-screen television
  • Premium channels
  • DVD player
  • Fridge
  • Microwave
  • Oven
  • Hob
  • Dishwasher
  • Electric kettle
  • Kitchenware
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (limited)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Air conditioning
  • Ceiling fan
  • Unique furnishings
  • Unique decor

Nearby Activities

An outdoor pool and a spa tub are on site.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM

Special check-in instructions:

The front desk is open during the following times:

  • Monday-Friday: 8 AM-6 PM
  • Saturday-Sunday: 8:30 AM-noon
If you are planning to arrive after 6 PM, please contact the property at least 72 hours in advance using the information on the booking confirmation.

This property's front desk is open during the following times:

  • Monday - Friday: 8 AM - 6 PM
  • Saturday - Sunday: 8:30 AM - noon
Guests arriving after 6 PM must contact the property at least 72 hours prior to arrival using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for AUD 30.0 per night.
  • Cribs (infant beds) are available for AUD 10.0 per night.

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No lifts
  • Parking height restrictions apply

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Getaway Grafton Apartment Cairns
  • Getaway Grafton Apartment
  • Getaway Grafton Cairns
  • Getaway Grafton

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.