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4.2 out of 5

"The owners thought of special things like salt and pepper available, all kitchen items, clothes horse as not everyone wants to use the dryer. Easy wal ... " More

By a verified traveller on Sun 30 Jul 2023

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Hotel Description

At Getaway On Grafton you'll be within just a 5-minute stroll of Cairns Esplanade and within 15 minutes of Cairns Central Shopping Centre. Highlights at this aparthotel include an outdoor swimming pool, and in-room kitchens and washing machines.

Each apartment is soundproofed and features a flat-screen TV with a DVD player, along with free WiFi, a furnished balcony, and a dining area. In-room dining is easy with a kitchen that comes equipped with a refrigerator, a microwave, and a stovetop. A sitting area, a rice cooker, and a ceiling fan are also available. Housekeeping is available once per stay.

Enjoy the spa tub and pool loungers. Additionally, you'll find free WiFi in public areas and laundry facilities. There's also the convenience of free self parking.

Within a 30-minute walk of this 4-star Cairns Central Business District aparthotel, attractions include Cairns Marlin Marina and Reef Fleet Terminal.

Townhome, 2 Bedrooms, 2 Bathrooms

Bed Count 1 King Bed Maximum Occupancy 6 Max

Superior Apartment, 2 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 5 Max

Deluxe Apartment, 2 Bedrooms, 2 Bathrooms

Bed Count 1 King Bed Maximum Occupancy 6 Max

Getaway On Grafton ratings based on 95 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Getaway On Grafton

Everyone (49) Couples (3) Family (42)
4 out of 5
The owners thought of special things like salt and pepper available, all kitchen items, clothes horse as not everyone wants to use the dryer. Easy walking to shops. Maybe have a map in unit for those late check ins as the map we got from reception after 3 days there was great. Maybe leave a note to warn rentals about leaving food/honey/sugar out, as ants around.

Posted by on 30 Jul. 2023

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Comment from Hotel Management

30 Jul. 2023 by Emily - Reservations.

Hi Jo, Thank you for taking the time to leave a review of our property. I am glad you enjoyed your stay with us and we appreciate the feedback. We do have a large town map outside of reception on the wall which is the same map we give out a reception - we do encourage our guests to take a photo of this on their phone. I do like your suggestion about the sign for the kitchen and this is something we will look into doing. Wishing you safe travels and we hope to welcome you back again in the future.

5 out of 5

Posted by on 21 Jul. 2023

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Comment from Hotel Management

22 Jul. 2023 by Kevin

Hi Lala, thank you for your kind review and I am delighted you enjoyed your time with us

2 out of 5
Too many stairs for two women in their 60,s to carry up heavy bags ect. Not enough security, got robbed on the second night we were there. Person who robbed us came in while we were sleeping upstairs.

Posted by on 9 Nov. 2022

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Comment from Hotel Management

9 Nov. 2022 by Emily - Reservations.

Hi Kerry, You booked a 2 bedroom Townhouse apartment with us - it is advised that the Townhouse apartments are on the higher level and that we don't have a lift onsite as we are a small complex, with only 2 levels. Our staff helped you take your luggage up on arrival and advised you to let us know if you need any further assistance. As we were fully booked at the time we were unable to move you to a lower level. Each apartment is equipped with a safe and it is recommended when you travel anywhere to make use of the safe to store any valuables. It is a shame that your apartment was broken into as we have quite a secure complex with access codes for all entrances. I am sorry that you didn't enjoy your stay with us in the future please read up on the property you are staying at so you know what to expect in the way of accessibility (stairs etc.) Wishing you all the best in your future travels.

5 out of 5
Great position Neat and tidy

Posted by on 22 Oct. 2022

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Comment from Hotel Management

22 Oct. 2022 by Emily - Reservations

Hi Graham, thank you for your kind review. Glad you enjoyed your stay and we hope to welcome you back again soon.

5 out of 5
Very nice mid-range property. Staff were very responsive and considerate.

Posted by on 27 Mar. 2022

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Comment from Hotel Management

27 Mar. 2022 by Emily - Reservations

Thank you for your kind feedback. We are glad you enjoyed your stay with us and hope to see you back again in the future. Kind regards,

4 out of 5
Great location, easy walk to town, nice and clean. We got an apartment which was spacious and well equiped.

Posted by on 19 Jan. 2022

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Comment from Hotel Management

20 Jan. 2022 by Kevin

Thanks Margaret, pleased you enjoyed your stay and thank you for the review

5 out of 5
Friendly local staff

Posted by on 8 Jan. 2022

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Comment from Hotel Management

9 Jan. 2022 by Emily - Reception

Hi Tony, Thank you for taking the time to leave us a review. I am glad you enjoyed your stay and our friendly staff were able to assist you. We hope to welcome you back again in the future. Kind regards.

4 out of 5
Reasonably close to CBD, 5-10min walk

Posted by on 6 Oct. 2021

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Comment from Hotel Management

7 Oct. 2021 by Emily.

Hi Jason, Thank you for your review. We are located on the city fringe, close enough to walk to the CBD but far enough out of the centre of town that guest can enjoy some peace and quiet away from the nightlife. We hope to welcome you back again in the future. Kind regards, Emily - Reception

4 out of 5
Quality large size unit. Close to city. Quite. easy accessible.

Posted by on 3 Oct. 2021

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Comment from Hotel Management

5 Oct. 2021 by Emily - Reception.

Hi Mr Lindsay, Thank you for your kind review of our spacious self contained apartments. We are glad you enjoyed your stay and hope to see you back again in the future. Kind regards,

5 out of 5
Great apartment with privacy lock on bedroom door. So convenient having a washing machine and dryer. Very spacious open plan and kitchen had microwave. The only drawback was the mattress in the main bedroom, it really needs to be replaced. Overall very happy with our stay and the location.

Posted by on 25 Sep. 2021

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Comment from Hotel Management

27 Sep. 2021 by Emily.

Hi Graham, Thank you for your kind review. We are glad you enjoyed use of our spacious self contained apartments. - I have noted your comment about the bed and will pass it along. We hope to welcome you back to Getaway on Grafton in the future. Kind regards,

Property Features

Getaway On Grafton offers its guests an outdoor pool and a spa tub. Public spaces have free WiFi. A terrace, tour/ticket assistance, and barbecue grills are also featured at Getaway On Grafton. Self parking is free. This 4-star Cairns aparthotel is smoke free.

  • 1 building
  • 21 guestrooms or units
  • 2 levels
  • Poolside lounge chairs
  • Dry cleaning
  • Self-service laundry
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • BBQ grill(s)
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Kitchen
  • Laundry facilities
  • Separate dining area
  • Refrigerator
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Cairns Station (1.4 km / 0.9 mi)
  • Parking: Free self parking

Room Amenities

Getaway On Grafton offers 21 air-conditioned accommodations with DVD players and safes. Rooms open to furnished balconies. These individually decorated and furnished accommodations have separate sitting areas and include dining tables. Flat-screen televisions are featured in guestrooms. Accommodations at this 4-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include rice cookers and irons/ironing boards. Housekeeping is provided once per stay.

  • In-room kitchen
  • Washer
  • Private balcony (furnished)
  • Dining room
  • Sitting area
  • Flat-screen television
  • Premium channels
  • DVD player
  • Refrigerator
  • Microwave
  • Oven
  • Stove
  • Dishwasher
  • Rice cooker
  • Electric kettle
  • Kitchenware
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (once per stay)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Ceiling fan
  • Unique furnishings
  • Unique decor
  • Wardrobe or closet

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Friday: 8:30 AM - 5:00 PM
  • Saturday - Sunday: 8:30 AM - noon
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in instructions and key retrieval information. Front desk staff will greet guests on arrival.

This property's front desk is open during the following times:

  • Monday - Friday: 8:30 AM - 5:00 PM
  • Saturday - Sunday: 8:30 AM - noon
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information and key retrieval information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AUD 30.0 per night.
  • Cribs (infant beds) are available for AUD 10.0 per night.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts major credit cards, Visa, Mastercard, and American Express. Cash is not accepted. The property is professionally cleaned. Contactless check-in and contactless check-out are available.

  • No lifts
  • Children stay free
  • Parking height restrictions apply
  • One child stays free
  • Guests will receive an email with special check-in instructions
  • Debit cards not accepted
  • Staffed front desk
  • Children stay free - maximum age 2
  • Guest will receive an email before arrival 24 hours
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Getaway Grafton
  • Getaway Grafton Apartment
  • Getaway Grafton Apartment Cairns
  • Getaway Grafton Cairns
  • Getaway On Grafton Cairns
  • Getaway On Grafton Aparthotel
  • Getaway On Grafton Aparthotel Cairns

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 7:00 AM to 9:00 PM.
  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.