Skip to main content
Beginning of main content
4.2 out of 5

"Comfortable spacious stay " More

By a verified traveller on Sat 17 Jul 2021

Enter dates to see availability

Hotel Description

At Cairns Queenslander Hotel & Apartments you'll be 1.5 km (1 mi) from Cairns Esplanade and 2.2 km (1.3 mi) from Cairns Central Shopping Centre. Highlights at this hotel include in-room free WiFi, furnished balconies, and LCD TVs.

TVs with digital channels are featured in all 112 rooms, and you can enjoy ceiling fans, hair dryers, and phones. Nice touches to enhance your stay include rainfall showerheads and free toiletries.

The bistro, Kal-bar, is open for breakfast and dinner. At the hotel's own lounge bar, you can stop for a drink. Enjoy the 2 outdoor swimming pools. Other amenities include free WiFi in public areas and laundry facilities. Full breakfast is available daily between 6:30 AM and 10:00 AM. There's also free self parking, along with the convenience of car rentals on site.

Within a 30-minute walk of this 4-star Cairns North hotel, attractions include Cairns Marlin Marina and Reef Fleet Terminal.

Deluxe Room (Jasmine)

Bed Count 1 King Bed Maximum Occupancy 4 Max
AU$121* Per night/room 11 Aug. - 12 Aug.

Deluxe Apartment, 2 Bedrooms (Frangipani)

Bed Count 1 King Bed Maximum Occupancy 5 Max

Family Apartment, 2 Bedrooms (Mimosa)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Traditional Studio Suite (Hibiscus)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Apartment, 1 Bedroom (Orchid)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max

Cairns Queenslander Hotel & Apartments ratings based on 442 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Cairns Queenslander Hotel & Apartments

Everyone (217) Couples (72) Business (2) Students (1) Family (144)
4 out of 5
Comfortable spacious stay

Posted by on 17 Jul. 2021

Was this review helpful to you?
Comment from Hotel Management

17 Jul. 2021 by Rita

Thank you for your review. It's great to read you enjoyed your stay with us and thank you also for mentioning the room was spacious. We look forward to welcoming you back to the Cairns Queenslander Hotel & Apartments in the future. Best Regards

1 out of 5
the room was filthy from day one and they would not clean it on a daily basis or clean cutlery / plates saying it was not up to them to do this and we had to ask 3 times to get the floor cleaned which was dirty and gritty from day 1....I have stayed at motels that had better service than this place do not book it you will regret it

Posted by on 5 Jul. 2021

Was this review helpful to you?
Comment from Hotel Management

6 Jul. 2021 by Chris - Manager

Hi Anonymous, thank you for your comments. We have taken immediate action to reinforce our standards to prevent a repeat of this situation. Overall I do hope you enjoyed your time in Tropical North Queensland and will return in the furture. Warm regards

5 out of 5

Posted by on 23 Jun. 2021

Was this review helpful to you?
Comment from Hotel Management

6 Jul. 2021 by Chris - Manager

Hi Anonymous, thank you so much for 5 out of 5 review! We are delighted that you enjoyed your stay with us. We look forward to welcoming you again on your next trip to Cairns. Warm Regards

4 out of 5
Good, clean Apartment. Quiet, except when Exhaust Fan is on. Will be coming back.

Posted by on 20 Jun. 2021

Was this review helpful to you?
Comment from Hotel Management

22 Jun. 2021 by Rita

Thank you for your wonderful review of the Cairns Queenslander, we are delighted the property met your expectations on both stay occasions. We look forward to your return. Kind regards

4 out of 5
friendly staff

Posted by on 20 Jun. 2021

Was this review helpful to you?
Comment from Hotel Management

22 Jun. 2021 by Rita

Thank you for your review. I am pleased our friendly reception were able to assist and make sure your stay met your expectations. We do hope you'll visit us again in the future. Kind regards

4 out of 5
Nice room

Posted by on 15 Jun. 2021

Was this review helpful to you?
Comment from Hotel Management

16 Jun. 2021 by Manager

Hi Anonymous Thank you for your submitting your rating and mentioning your room was nice. Hopefully you can find the time to visit us again as there is so much to see and do during a visit to Cairns & tropical North Queensland! Kind regards Chris

4 out of 5
Location

Posted by on 14 Jun. 2021

Was this review helpful to you?
Comment from Hotel Management

16 Jun. 2021 by Manager

Dear Anonymous So pleased you enjoyed your stay. We do hope you'll return again to visit us in the not so distant future. Kind regards Chris

4 out of 5
We had a great stay here, our only issue was the broken shelf on the fridge as a bottle of milk struggled to stay in place. Room service was fantastic from the cleaners each day

Posted by on 8 Jun. 2021

Was this review helpful to you?
Comment from Hotel Management

8 Jun. 2021 by Rita

Thank you for your review. It's great to read you enjoyed your stay with us and thank you also for mentioning the room was clean; and comfortable. We look forward to welcoming you back to the Cairns Queenslander Hotel & Apartments in the future. Best Regards

4 out of 5
Hotel was was within easy walking distance to CBD and local restaurants. Room was quite large with private patio and lounge, with room service available. Furnishings are quite dated, with only some lights in working order and two single beds pushed together to make a Queen bed... this was not a comfortable sleep. Having to take care when opening the bathroom door after a shower, as the steam may set off the fire alarm was also a concern. Especially since you would be charged for the emergency services call out.

Posted by on 31 May 2021

Was this review helpful to you?
Comment from Hotel Management

2 Jun. 2021 by Rita

Thank you for taking the time to review your recent stay with us. It's wonderful to read you enjoyed your stay with us and especially the room was large with private patio. We look forward to welcoming you back to the Cairns Queenslander Hotel & Apartments in the future. Kind Regards

4 out of 5
Rooms large and comfortable. Very nice restaurant. Close to everything we needed. Liked having ironing board and iron plus laundry facilities. Would have preferred one large pillow rather than two smaller ones.

Posted by on 25 May 2021

Was this review helpful to you?
Comment from Hotel Management

2 Jun. 2021 by Rita

Thank you for taking the time to review your recent stay with us. It's wonderful to read you enjoyed your stay with us and especially the room was spacious. We look forward to welcoming you back to the Cairns Queenslander Hotel & Apartments in the future. Kind Regards

About the Cairns Queenslander Hotel & Apartments

Location 267 Lake Street, Cairns North, QLD 4870

Property Features

Cairns Queenslander Hotel & Apartments offers its guests 2 outdoor swimming pools. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Tour/ticket assistance, a vending machine, and a garden are also featured at the business-friendly Cairns Queenslander Hotel & Apartments. Self parking is free. Smoking is allowed in designated areas at this 4-star Cairns hotel.

  • 112 guestrooms or units
  • 3 levels
  • 2 buildings
  • Built in 1989
  • Dining venue
  • Bar or lounge
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Garden
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Cairns Intl. Airport (CNS) (5.2 km / 3.2 mi)
  • Train station: Cairns Station (2.5 km / 1.5 mi)
  • Parking: Free self parking

Room Amenities

Cairns Queenslander Hotel & Apartments offers 112 air-conditioned accommodations with hair dryers and irons/ironing boards. Rooms open to furnished balconies. 32-inch LCD televisions come with digital channels. Bathrooms include showers with rainfall showerheads, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

  • Private balcony (furnished)
  • LCD television
  • Digital channels
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Air conditioning
  • Ceiling fan

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6:30 AM to 10:00 AM.

Kal-bar - This bistro serves breakfast and dinner. Guests can enjoy drinks at the bar.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 21.0 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Cairns Queenslander Hotel & Apartments

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards, debit cards, and cash.

For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. Enhanced food service safety measures are in place.

  • No cots (infant beds) available
  • Service animals not allowed
  • Number of children who can stay for free – 2
  • Debit cards
  • UnionPay
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: AUD 20 for adults and AUD 10 for children (approximately)
  • Rollaway bed fee: AUD 21.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Cairns Queenslander Hotel & Apartments
  • Cairns Queenslander Hotel Apartments
  • Cairns Queenslander
  • Cairns Queenslander Hotel & Apartments Hotel
  • Cairns Queenslander Hotel & Apartments Cairns North
  • Cairns Queenslander Hotel & Apartments Hotel Cairns North

You should know

  • Pets and service animals are not allowed on site.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

url importing http://www.wotif.com/Cairns-Hotels-Cairns-Queenslander-Hotel-&-Apartments.h84256-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Cairns-Hotels-Cairns-Queenslander-Hotel-&-Apartments.h84256-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.wotif.com/Cairns-Hotels-Cairns-Queenslander-Hotel-&-Apartments.h84256-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.