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4.3 out of 5

"Room was lovely and clean .. " More

By a verified traveller on Sun 15 May 2022

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Hotel Description

Cairns Sheridan Hotel puts you in the heart of Cairns, connected to the convention center and within a 20-minute stroll of Cairns Base Hospital and Cairns Esplanade Charles Street Parkland. Highlights at this hotel include a restaurant, an outdoor swimming pool, and free self parking.

All 74 rooms feature flat-screen TVs with digital channels, and you can enjoy free WiFi, sitting areas, and coffee/tea makers. Minibars provide refreshments, and in-room dining is easy with amenities like refrigerators and round-the-clock room service. Nice touches to enhance your stay include soaking tubs and free toiletries. Free newspapers, safes, and hair dryers are also available.

The hotel's own lounge bar is a nice place to enjoy a drink. 1615 square feet (150 square meters) of event facilities include a conference center, and other business amenities include a business center. Other amenities include free WiFi in public areas, a gym, and a coffee shop/cafe. Each morning buffet breakfast is served between 6 AM and 10 AM. There's also the convenience of extended parking.

With a stay at this 4-star Cairns North hotel, you'll be 2.4 km (1.5 mi) from Cairns Esplanade and 2.5 km (1.5 mi) from Cairns Central Shopping Centre.

Deluxe Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
AU$140* Per night/room 16 Jun. - 17 Jun.

Suite

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Executive Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe King

Bed Count 1 King Bed Maximum Occupancy 3 Max

Cairns Sheridan Hotel ratings based on 605 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Cairns Sheridan Hotel

Everyone (315) Couples (215) Business (6) Family (60)
4 out of 5
Room was lovely and clean ..

Posted by on 15 May 2022

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5 out of 5
This is a very beautiful property. It may be of age but it has everything I want in a suite. The cleanliness is of the highest quality. The staff are lovely, attentive and can not do enough to help you. My wife and I booked late to go to an AFL game StKda V Port. A lot of the properties in Cairns were completely booked out. So we had to look around. We loved it and a great price. The security on the property is of a high level. 24 hour access and staffed.

Posted by on 3 May 2022

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5 out of 5
It was awesome to see local Cairns people owned the resort and restaurant with genuine service and care, it resort also has an international vibe to appeal to our visiting tourists. Very happy with our stay

Posted by on 1 May 2022

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3 out of 5
Could hear noise of other rooms all night. Mould all over ceilings in hallways. Cleaner entered our room without knocking. Cannot control the aircon temperature, it says it is 20-21 degrees however is much much hotter in the room and there is also no fan. Location is central to cairns and surprisingly not much highway noise however the noise from other rooms every time they used the bathroom or walked around above us made it very hard to sleep.

Posted by on 30 Apr. 2022

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5 out of 5
I really enjoyed my stay at the Sheridan, Great views from the top fall

Posted by on 27 Apr. 2022

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4 out of 5
Room was clean and comfortable. Nice little balcony with chairs and table. Friendly staff.

Posted by on 24 Apr. 2022

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4 out of 5
Hotel was neat and tidy, comfortable bed, clean linen and good aircon. The restaurant downstairs we didn’t attend as there were no vegetarian options. We ordered a desert once from room service, it was squished and melted. The ‘pool’ is also more of a pond, but we didn’t use it anyway as we were out and out every day. Staff we lovely and helpful.

Posted by on 19 Apr. 2022

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4 out of 5
Hotel was clean and tidy. Staff were mainly friendly and helpful.

Posted by on 18 Apr. 2022

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5 out of 5
Recently refurbished, room was quite adequate.

Posted by on 17 Mar. 2022

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Comment from Hotel Management

24 Mar. 2022 by Leanne

Thank you for your kind review.

5 out of 5
Service was great ,

Posted by on 1 Feb. 2022

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Comment from Hotel Management

7 Feb. 2022 by Leanne

Thank you so much William for your kind review. We really appreciate it.

All-inclusive Details

  • Gratuities not included
  • Taxes not included

Property Features

Cairns Sheridan Hotel offers its guests an outdoor pool and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. Event space at this hotel measures 1615 square feet (150 square meters) and includes a conference center. A terrace, tour/ticket assistance, and barbecue grills are also featured at the business-friendly Cairns Sheridan Hotel. Free self parking is available. Smoking is allowed in designated areas at this 4-star Cairns hotel.

  • 74 guestrooms or units
  • 5 levels
  • 1615 sq ft of conference space
  • 150 sq m of conference space
  • Built in 1996
  • Deli
  • Childcare (surcharge)
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Wireless internet access , Internet access (surcharge)

Available in some public areas: Free WiFi

Parking

Long-term parking (surcharge) , Free self parking

Transport

  • Train station: Cairns Station (3.1 km / 1.9 mi)
  • Parking: Free self parking; extended parking available for a surcharge

Room Amenities

Cairns Sheridan Hotel offers 74 air-conditioned accommodations with minibars and safes. Accommodations offer separate sitting areas. 50-inch flat-screen televisions come with digital channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, complimentary newspapers, and phones. Housekeeping is provided daily.

  • Separate bedroom
  • Sitting area
  • Deep soaking tub
  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Digital channels
  • Refrigerator
  • Coffee maker
  • Shower and tub combination
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 10 AM.

Cairns Sheridan Hotel has a restaurant serving breakfast only.

24-hour room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 30.0 per day.
  • Cribs (infant beds) are available for AUD 10.0 per night.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 72 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • Number of children who can stay for free – 2
  • Debit cards
  • UnionPay
  • Staffed front desk
  • Security system
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • gap period enforced between guest stays 72 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 18 and AUD 25 per person (approximately)
  • Extended parking fee: AUD 10 per night
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 30.0 per day
  • Credit card charges are subject to a surcharge of 1.1 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Cairns Sheridan
  • Cairns Sheridan Hotel
  • Hotel Sheridan Cairns
  • Sheridan Cairns
  • Sheridan Hotel Cairns
  • Cairns Sheridan Hotel Hotel
  • Cairns Sheridan Hotel Cairns North
  • Cairns Sheridan Hotel Hotel Cairns North

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.