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4.3 out of 5

"The room was spacious with a big bed and a large bathroom - including a bath tub. " More

By a verified traveller on Mon 29 Jun 2020

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Hotel Description

Cairns Sheridan Hotel puts you in the heart of Cairns, connected to the convention center and within a 20-minute stroll of Cairns Esplanade Charles Street Parkland and Cairns Base Hospital. Highlights at this hotel include a restaurant, an outdoor swimming pool, and free self parking.

All 74 rooms feature flat-screen TVs with cable channels, and you can enjoy free WiFi, coffee/tea makers, and free newspapers. Minibars provide refreshments, and in-room dining is easy with amenities like refrigerators and round-the-clock room service. Nice touches to enhance your stay include soaking tubs and free toiletries. Safes, hair dryers, and phones are also available.

The hotel's own bar/lounge is a nice place to enjoy a drink. 1615 square feet (150 square meters) of event facilities include a conference center, and other business amenities include a business center. Other amenities include free WiFi in public areas, a fitness center, and a coffee shop/café. Each morning buffet breakfast is served between 6 AM and 10 AM. There's also the convenience of extended parking.

Attractions within a 30-minute walk of this 4-star Cairns North hotel include Cairns Esplanade and Cairns Central Shopping Centre.

Deluxe Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
AU$113* Per night/room 8 Aug. - 9 Aug.

Suite

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Executive Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe King

Bed Count 1 King Bed Maximum Occupancy 3 Max

Cairns Sheridan Hotel ratings based on 647 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Cairns Sheridan Hotel

Everyone (341) Couples (239) Business (6) Family (57)
4 out of 5

Posted by on 4 Aug. 2020

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Comment from Hotel Management

6 Aug. 2020 by Leanne

Thank you for your kind review.

4 out of 5
The room was spacious with a big bed and a large bathroom - including a bath tub.

Posted by on 29 Jun. 2020

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Comment from Hotel Management

29 Jun. 2020 by Leanne

Thank you so much for your kind review. We appreciate it in these difficult times. Hope to see you again.

5 out of 5
The location friendly staff clean ckose to everythig i needed

Posted by on 8 Mar. 2020

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Comment from Hotel Management

8 Mar. 2020 by Leanne

Thank you so much for your kind review. We appreciate it.

5 out of 5
All good! It was a quick trip but we have stayed there on other occasions and they have always looked after us.

Posted by on 6 Feb. 2020

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Comment from Hotel Management

7 Feb. 2020 by Leanne

Thank you for your kind review. We appreciate it.

5 out of 5

Posted by on 24 Jan. 2020

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Comment from Hotel Management

1 Feb. 2020 by Leanne

Thank you for your kind review

4 out of 5
Value for money. Great location and will stay there again

Posted by on 28 Dec. 2019

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Comment from Hotel Management

31 Dec. 2019 by Leanne

Thank you for your comments. All the best for 2020 from Cairns Sheridan Hotel

5 out of 5
Liked location Would like later check out maybe 12 instead of 10

Posted by on 16 Dec. 2019

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Comment from Hotel Management

31 Dec. 2019 by Leanne

Thanks for your comments. It is hard sometimes to extend checkout time however we will try.

5 out of 5

Posted by on 26 Nov. 2019

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Comment from Hotel Management

31 Dec. 2019 by Leanne

Thank you for the rating. Appreciate it

5 out of 5
Room was very comfortable. Great staff in reception. Mouldy smell in hallways, but I’m told that is just Cairns.

Posted by , from Hervey Bay on 30 Oct. 2019

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5 out of 5
Very friendly staff, generous size rooms, great restaurant.

Posted by on 24 Oct. 2019

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All-inclusive Details

  • Taxes not included
  • Gratuities not included

Property Features

Cairns Sheridan Hotel offers its guests an outdoor pool and a fitness center. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. Event space at this hotel measures 1615 square feet (150 square meters) and includes a conference center. A terrace, tour/ticket assistance, and barbecue grills are also featured at the business-friendly Cairns Sheridan Hotel. Free self parking is available. Smoking is allowed in designated areas at this 4-star Cairns hotel.

  • 74 guestrooms or units
  • 5 levels
  • 1615 sq ft of conference space
  • 150 sq m of conference space
  • Built in 1996
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Childcare (surcharge)
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Long-term parking (surcharge) , Free self parking

Transport

  • Airport: Cairns Intl. Airport (CNS) (4.4 km / 2.7 mi)
  • Train station: Cairns Station (3.1 km / 1.9 mi)
  • Parking: Free self parking; extended parking available for a surcharge

Room Amenities

Cairns Sheridan Hotel offers 74 air-conditioned accommodations with minibars and safes. Flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers. This Cairns hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Housekeeping is provided daily.

  • Separate bedroom
  • Deep soaking tub
  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Coffee maker
  • Shower and tub combination
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 10 AM.

Cairns Sheridan Hotel has a restaurant serving breakfast only.

24-hour room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 25.0 per night.
  • Cribs (infant beds) are available for AUD 10.0 per night.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.Each guestroom is kept vacant for a minimum of 72 hours between bookings.The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.

  • UnionPay
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Security system
  • Staff do not wear personal protective equipment
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • Debit cards
  • Number of children who can stay for free – 2
  • Gap period enforced between guests' stays 72 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 18 and AUD 25 per person (approximately)
  • Extended parking fee: AUD 10 per night
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 25.0 per night
  • Credit card charges are subject to a surcharge of 1.1 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Cairns Sheridan
  • Cairns Sheridan Hotel
  • Hotel Sheridan Cairns
  • Sheridan Cairns
  • Sheridan Hotel Cairns
  • Cairns Sheridan Hotel Hotel
  • Cairns Sheridan Hotel Cairns North
  • Cairns Sheridan Hotel Hotel Cairns North

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.