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4.3 out of 5

"Mum and her friend stayed at this hotel. The staff were very helpful and even when they had an early morning leave they were offered tea and toast bef ... " More

By a verified traveller on Tue 31 Jul 2018

Hotel Description

Cairns Sheridan Hotel puts you in the heart of Cairns North, connected to the convention centre and within a 20-minute stroll of Centenary Lakes Botanic Gardens and Cairns Esplanade Charles Street Parkland. Highlights at this hotel include a restaurant, an outdoor swimming pool and free self parking.

All 74 rooms feature flat-screen TVs with cable channels, and you can enjoy free WiFi, coffee/tea makers and free newspapers. Minibars provide refreshments, and in-room dining is easy with amenities like fridges and round-the-clock room service. Nice touches include soaking tubs and free toiletries. Additionally, hairdryers, phones and irons/ironing boards are available.

The hotel's own bar/lounge is a nice place to enjoy a drink. 1615 square feet (150 square metres) of event facilities include conference centres, and other business amenities include a business centre. Other amenities include free WiFi in public areas, a health club and a coffee shop/café. Each morning buffet breakfast is served between 6 AM and 10 AM. There's also extended parking, along with the convenience of airport drop-off service.

You'll be 2.3 km (1.4 mi) from Cairns Esplanade and 2.5 km (1.5 mi) from Mount Whitfield Conservation Park with a stay at this 4-star Cairns North hotel.

Deluxe Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
AU$119 per night

Suite

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Executive Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe King

Bed Count 1 King Bed Maximum Occupancy 3 Max

Cairns Sheridan Hotel ratings based on 964 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Cairns Sheridan Hotel

Everyone (486) Business (6) Couples (373) Family (95)
5 out of 5

Posted by on 22 May 2019

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3 out of 5
It was very outdated and photos didn’t reflect on what the room was like. The room had a bad smell on first day too.

Posted by on 27 Apr. 2019

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5 out of 5
Easy access to the hotel, the room was spacious and comfortable.

Posted by on 20 Apr. 2019

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4 out of 5
Booking was incorrectly delivered and I had to go back to the desk. Staff were not happy. Room was eventually good with amenities great.

Posted by on 16 Mar. 2019

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5 out of 5
Clean facilities friendly staff nice restaurant good breakfast

Posted by on 7 Mar. 2019

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4 out of 5
Staff were very understanding as my wife was injured and on crutches. Helpful and friendly.

Posted by on 30 Jan. 2019

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4 out of 5

Posted by on 16 Jan. 2019

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2 out of 5
The room we stayed in had stains on the seats and carpet geen mould in the shower tiles and was hot at night ...Didnt even have a ceiling fan to circulate what little cold air was coming out of a/c

Posted by on 6 Jan. 2019

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3 out of 5
I was staying for one night only with my five year old son. So to make it easier for us the next day I wanted room service for breakfast. I filled out the form and hung it on the door. Wasn’t till the time that our breakfast was to arrive that I noticed a note had been slipped under the door saying that breakfast was included in our stay but we had to go to the restaurant to have it. And that if we wanted room service it would be an extra charge. I knew that it was going to be an extra charge. But

Posted by on 5 Jan. 2019

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4 out of 5
Spacious room, aircon struggled to keep room cool. Nice view of the streets below.

Posted by on 1 Jan. 2019

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All-inclusive Details

  • Taxes not included
  • Gratuities not included

Property Features

Cairns Sheridan Hotel offers its guests an outdoor pool and a health club. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. There's an onsite business centre. Event space at this hotel measures 1615 square feet (150 square metres) and includes conference centres. A terrace, tour or ticket assistance, and a BBQ are also featured at the business-friendly Cairns Sheridan Hotel. A shuttle from the hotel to the airport (available on request) is available for a fee. Self parking is free. Smoking is allowed in designated areas at this 4-star Cairns North hotel.

  • 74 guestrooms or units
  • 5 levels
  • 1615 sq ft of conference space
  • 150 sq. m of conference space
  • Built in 1996
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Childcare (surcharge)
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Family Property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Long-term parking (surcharge) , Free self parking

Transport

  • Airport: Cairns, QLD (CNS-Cairns Intl.) (4.3 km / 2.7 mi)
  • Train station: Cairns Station (3.1 km / 1.9 mi)
  • Property shuttles: Airport drop-off
  • Parking: Free self parking; extended parking available for a surcharge

Room Amenities

Cairns Sheridan Hotel offers 74 forms of air-conditioned accommodation with minibars and free newspapers. Flat-screen televisions come with cable channels. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit with a deep soaking bath, complimentary toiletries and a hairdryer. This Cairns North hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

  • Separate bedroom
  • Deep soaking tub
  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Fridge
  • Coffee maker
  • Shower and tub combination
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hairdryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 10 AM.

Cairns Sheridan Hotel has a restaurant serving breakfast only.

24-hour room service is available.

Hotel Policies

Check-in

  • Minimum check-in age is 18

Special check-in instructions:

Airport shuttle service is available on request from 8:30 AM to 4:30 PM. Fees may apply. Contact the property in advance to get details.

Airport shuttle service is offered on request from 8:30 AM to 4:30 PM. Fees may apply. For details, please contact the property in advance.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 25.0 per night.
  • Cribs (infant beds) are available for AUD 10.0 per night.

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • 24-hour check-in

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 18 and AUD 25 per person (approximately)
  • Airport shuttle fee: AUD 15 per vehicle
  • Airport shuttle fee per child: AUD 0
  • Extended parking fee: AUD 10 per night
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Cairns Sheridan Hotel
  • Sheridan Hotel
  • Cairns Sheridan

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.