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"bit noisy in front room. could have been a lot more comfy with a decent couch " More

By a verified traveller on Mon 13 Aug 2018

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Hotel Description

At Villa Shangri-la you'll be 2.2 km (1.4 mi) from Cairns Esplanade and 2.4 km (1.5 mi) from Cairns Central Shopping Centre. Highlights at this motel include an outdoor swimming pool, free self parking, and in-room kitchens.

All 6 rooms feature TVs, coffee/tea makers, and ceiling fans. Kitchens come with refrigerators, microwaves, and stovetops, making in-room dining convenient. Weekly housekeeping is available.

This smoke-free motel offers a garden, barbecue grills, and tour/ticket assistance. Additionally, you'll find laundry facilities.

With a stay at this 3-star Cairns North motel, you'll be 2.9 km (1.8 mi) from Cairns Marlin Marina and 3.1 km (1.9 mi) from Reef Fleet Terminal.

Standard Apartment, 2 Bedrooms, Kitchen (apartment)

Bed Count 1 Full Bed Maximum Occupancy 5 Max

Standard Apartment, 1 Bedroom, Kitchen (apartment)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Villa Shangri-la ratings based on 64 Verified Reviews

Review Summary
3.2 out of 5 3.5 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 2.5 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Villa Shangri-la

Everyone (29) Couples (10) Family (25)
3 out of 5

bit noisy in road front rooms

Pros: price was ok staff very nice good parking
Cons: needs couch in main room only had chairs new tiles on floor get rid of old carpet
Location: ok
bit noisy in front room. could have been a lot more comfy with a decent couch

Posted by on 13 Aug. 2018

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Comment from Hotel Management

21 Aug. 2018 by Tina

Thank you for taking the time to leave a review.

5 out of 5
We only stayed for 3 nights, but the unit was great and met all my requirements.

Posted by , from Brisbane on 21 May 2018

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3 out of 5

Nice hotel..

It was a nice hotel but a little bit far from the main city for me but overall it's was good to stay in a nice clean room for the rest of my holiday in cairns.

Posted by , from central coast NSW on 24 Oct. 2017

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2 out of 5

This hotel is very run-down and needs maintenance

Pros: The Manager and her Partner
Cons: The whole hotel needs and uplift or knocking down all together, because it is so old and run down
Location: Location is fine. Not to far from city and a small bus trip will take you to the heart of Cairns, with a tavern across the road from the hotel
Although the Manager was helping and nice, the hotel was a shambles and nothing like the pictures shown in the Wotif photos. This Hotel is very old and the locals suggested that it needs knocking down completely and starting anew. It seems the public needs a Government Authority made to regulate this industry, because this is not what it seemed in your advertising and fell well short on what we expected for our money's worth. I will be lobbying Government for an Authority to be made to regulate this industry, because of such shortfalls. We want tourists to come back and share good stories about the places they visit in Queensland and Australia, not the opposite!

Posted by , from Redcliffe, Queensland, Australia on 21 Aug. 2017

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1 out of 5

Photos - completely deceptive pool is a frog pond

We booked 3 rooms and 2 of the rooms didnt stay and went elsewhere on check in. Absolutely disgusting. Pool was half empty and green. Whole hotel was dirty and totally unappealing. Wouldnt recommend to anyone

Posted by , from Sunshine Coast on 16 Oct. 2016

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Comment from Hotel Management

5 Aug. 2017 by Staff

thank you for your feedback

3 out of 5

Old basic motel close to most things

Pros: shower kitchen
Cons: paint job
Location: barrier reef, sky rail and kuranda train airport and bus stops
We enjoyed our stay as we used the motel as a place to sleep and have breakfast. It was clean but badly in need of a paint job, the powerful hot shower was great. A single room apartment with separate kitchen/lounge area, i think we got what we paid for and expected, only would use when discounted. It is on main road so a little bit noisy though the 2 bedroom apartments are closer to the main road. Very close to airport and other amenities. The lady at the front desk was helpful with booking skyrail etc.

Posted by on 6 Oct. 2016

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Comment from Hotel Management

5 Aug. 2017 by Manager

thank you for your feedback

3 out of 5

You get what you pay for

Pros: Close to esplanade.
Cons: Needs renovating.
This place is in need of renovations. It was clean and the staff were helpful and friendly but it is old and the balcony, especially, was a little scary with a young child. The pool was very clean.

Posted by on 30 Aug. 2015

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Comment from Hotel Management

15 Oct. 2015 by Villa Shangrila

Thankyou for your comments, we appreciate your feedback. Regards to you and your child. Managers Villa Shangrila

2 out of 5

Very basic,very old.

Pros: Close to airport,staff were very helpful. Cheap rates.
Cons: Needs a complete refurb.
Location: Long way from city---too far to walk, bus stop outside is good.
Hotel is old,rooms are adequate at best,noisy location--main road. All furniture is old including TV,non digital,no cable,no dvd.

Posted by , from Brisbane on 17 Aug. 2015

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Comment from Hotel Management

25 Aug. 2015 by manager

Yes the hotel is of an older style which is clean and has very few rooms still with analog tv and set top box. As we have had few vacancies this season and to accomodate you we would have allocated you one of these rooms. We offer a large free carpark at the rear of the property and access to public transport nearby so some traffic noise is inevitable at the front of the property during the day. We would have liked to have known of your concerns whilst you were staying with us so we could best accomodate you.

1 out of 5

Posted by on 8 Dec. 2014

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3 out of 5
Pros: Price
Location: Near transport
Facilities: Everyday; Value: Reasonable; Service: Polite; Cleanliness: Tidy, Clean, Neat;

Posted by , from Australia - QLD - Regional QLD on 9 Nov. 2014

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Property Features

As a guest of Villa Shangri-la, you'll find an outdoor pool, tour/ticket assistance, and barbecue grills. Villa Shangri-la also features a garden and laundry facilities. The front desk is open around the clock. Free self parking is available. This 3-star Cairns motel is smoke free.

  • 6 guestrooms or units
  • Self-service laundry
  • Front desk (limited hours)
  • Tour and ticket information
  • Garden
  • BBQ grill(s)
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Kitchen
  • Kitchenette
  • Laundry facilities
  • Refrigerator
  • Microwave

Parking

Free self parking

Transport

  • Airport: Cairns Intl. Airport (CNS) (4.7 km / 2.9 mi)
  • Train station: Cairns Station (2.6 km / 1.6 mi)
  • Parking: Free self parking

Room Amenities

Villa Shangri-la offers 6 air-conditioned accommodations with coffee/tea makers and ceiling fans. Accommodations at this 3-star motel have kitchens or kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers. Irons/ironing boards and hair dryers can be requested. Cribs/infant beds (surcharge) are also available. Housekeeping is provided weekly.

  • In-room kitchen
  • Television
  • Refrigerator
  • Microwave
  • Oven
  • Stove
  • Coffee maker
  • Kitchenware
  • Shower
  • Cribs (surcharge)
  • Housekeeping (weekly)
  • Hair dryer available
  • Iron and ironing board available
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom

Nearby Activities

Recreational amenities at the motel include an outdoor pool.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 7 PM

Special check-in instructions:

The front desk is open daily from 7:30 AM - 7 PM. If you are planning to arrive after 7 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 7:30 AM - 7 PM.
Guests arriving after 7 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for AUD 8.0 per stay.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards.

  • No rollaway/extra beds available
  • Service animals are allowed
  • Staffed front desk

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: AUD 8.0 per stay
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Shangri Cairns
  • Villa Shangri
  • Villa Shangri Cairns
  • Villa Shangri-la Motel Cairns North
  • Villa Shangri-la Motel
  • Villa Shangri-la Cairns North
  • Villa Shangri-la
  • Villa Shangri-la Motel
  • Villa Shangri-la Cairns North
  • Villa Shangri-la Motel Cairns North
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.