4.4 out of 5

"Nice room very comfortable missed a lift will stay on ground floor next time " More

By a verified traveller on Sat 11 Aug 2018

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Hotel Description

Cascade Gardens puts you in the heart of Cairns, within just a 10-minute stroll of Cairns Esplanade and Cairns Night Markets. Highlights at this property include an outdoor swimming pool, and in-room kitchens and free WiFi.

Each condo is individually decorated and features a TV with satellite channels, along with a balcony, a coffee/tea maker and a rice cooker. In-room dining is easy with a kitchen that comes equipped with a fridge, a microwave and a hob. Nice touches to enhance your stay include free toiletries and a pillowtop bed. Free bottled water, a ceiling fan and a safe are also available. Weekly housekeeping is available.

Enjoy the spa tub and pool loungers. Additionally, you'll find free WiFi in public areas and laundry facilities. There's also the convenience of free self parking.

Places within a 15-minute walk of this 3.5-star Cairns Central Business District property include Esplanade Lagoon and Cairns Central Shopping Centre.

2 Bedroom Apartment

Bed Count 1 King Bed Maximum Occupancy 5 Max

1 Bedroom Apartment

Bed Count 1 King Bed Maximum Occupancy 3 Max

Studio Apartment

Bed Count 1 King Bed Maximum Occupancy 3 Max

Cascade Gardens ratings based on 65 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Cascade Gardens

Everyone (31) Couples (23) Family (12)
5 out of 5
Local very friendly and helpful staff, cascade gardens is perfectly located. I’ll definitely be using this place again!

Posted by on 16 Jun. 2019

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4 out of 5

Good position easy walk to everything

Nice room very comfortable missed a lift will stay on ground floor next time

Posted by on 11 Aug. 2018

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Comment from Hotel Management

15 Aug. 2018 by Glenda

Thank you for your lovely review and you found our rooms to be very comfortable. We hope to see you again for your next holdiay :)

4 out of 5

Great spot close to everything

Pros: Close and quiet
Location: Close enough to most things shops, aquarium and the shops
Easy walk to town and most things in Cairns, was nice and quiet, nice pool and outdoor area.

Posted by , from Sydney on 6 Aug. 2018

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Comment from Hotel Management

8 Aug. 2018 by Glenda

Thank you for your lovely review and we hope to see you again in the future if you are returning to Cairns for another sunny relaxing holiday.

4 out of 5
Very comfortable, close to all the restaurant/cafes and the beautiful lagoon. The bbq and pool is lovely. Staff very friendly and accommodating.

Posted by on 29 Apr. 2018

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Comment from Hotel Management

1 May 2018 by Glenda

Thank you for your lovely review. We are very happy to read you enjoyed your time with us and visiting beautiful tropical Cairns. We wish you save travels and hope to see you again.

5 out of 5

Couldn’t be happier

First of all the staff are lovely!! We were greeted by a lovely young woman at the front desk, she was super friendly and helpful. We met the owner also and he was very friendly also. We were staying there for my friends wedding and we had the bride with us. I had to change my poking twice before we arrived, and each time i talked to Glenda, and she could not be any more helpful or accommodating. The room was lovely, spacious and clean. Minor repairs needed in the cupboard in the laundry but still useable. They had bottled water in the fridge and laundry powder in the room so we could use the washing machine. There was tea/coffee/sugar plus oil and salt and pepper to cook with. The pool and bbq are was spectacular!! The spa was working and everything was clean.. on the eve of the wedding they bought up a bottle of champagne with a congratulatory note for the bride. Honestly, could not have been happier. Will 100% recommend this place to everyone. Thanks heaps

Posted by , from melbourne on 10 Apr. 2018

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Comment from Hotel Management

14 Apr. 2018 by Chris

Hi ladies, glad to hear you enjoyed the stay! Hope the wedding was amazing and maybe see you all again for a anniversary holiday ;)

5 out of 5

Great location, super helpful staff

Walking distance to all the great places in Cairns. Restaurants, Night Markets, Muddys Playground... spacious rooms, clean & comfortable. We will be booking Cascade Gardens for our next trip up to Cairns

Posted by , from Sydney Australia on 27 Nov. 2017

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Comment from Hotel Management

7 Dec. 2017 by Glenda Threlfall

Thank you for your wonderful review and we hope to see you again as well. We are continually making improvements to always make our guests stays comfortable and very enjoyable

5 out of 5
Quick, easy check in with a very helpful staff. Facility is very clean and the pool is lovely. The apartments are comfortable and very well maintained.

Posted by on 26 Oct. 2017

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Comment from Hotel Management

15 Nov. 2017 by Glenda Threlfall

Thanks for your great review. Hope to see you again one day

3 out of 5

Was basic and not worth $163 a night

I stayed here during 2 day business trip and was expecting a little more for the price. I never got to see the staff as they only man the reception 9am to 5pm. The bed was a bit lumpy in the middle and air con doesnt seem to get cold enough. I also asked for a room with a view if possible and got ground floor direct next to pool which gave me minimal privacy without having to leave all the curtains shut which darkened the room. Next time ill be trying somewhere different.

Posted by , from brisbane on 15 Oct. 2017

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Comment from Hotel Management

15 Nov. 2017 by Glenda Threlfall

Thanks for your kind review. Hope to see you again one day

5 out of 5

Spacious Room

Very spacious rooms, extremely friendly staff, clean and had everything we needed. Would definitely stay again!

Posted by on 29 Sep. 2017

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Comment from Hotel Management

14 Nov. 2017 by Glenda Threlfall

Thank you for your wonderful review . We love to hear you enjoyed your stay with us. We strive to provide very clean rooms with everything to make your stay comfortable. Glenda

4 out of 5
Cons: We stayed twice and both times our room was not ready at the check-in time.
We enjoyed our stay and the location was great. We stayed twice and at our first stay we requested the same room the following week and the staff were happy to oblige.

Posted by on 23 Aug. 2017

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Property Features

Cascade Gardens offers its guests an outdoor pool and a spa tub. WiFi is free in public spaces. Tour or ticket assistance, a BBQ, and a picnic area are also featured at Cascade Gardens. Free self parking is available. This 3.5-star Cairns condo is smoke free.

  • 1 building
  • 40 guestrooms or units
  • 3 levels
  • Poolside lounge chairs
  • Self-service laundry
  • Storage area for luggage
  • Tour and ticket information
  • Food/drink service (free)
  • BBQ grill(s)
  • Outdoor picnic space
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Outdoor pool
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Cairns, QLD (CNS-Cairns Intl.) (6.3 km / 3.9 mi)
  • Train station: Cairns Station (1.6 km / 1 mi)
  • Parking: Free self parking

Room Amenities

Cascade Gardens offers 40 forms of air-conditioned accommodation with a safe and complimentary bottles of water. Rooms open to balconies. Each accommodation is individually furnished and decorated. Beds feature pillowtop mattresses. Accommodation at this 3.5-star condo has kitchens with fridges, hobs, microwaves and kitchenware and utensils. Bathrooms include a shower, complimentary toiletries and a hairdryer. Guests can surf the web using complimentary wireless Internet access. Satellite televisions are provided. Additionally, rooms include coffee/tea makers and rice cookers. Housekeeping is provided on a weekly basis.

  • In-room kitchen
  • Private balcony
  • Pillowtop beds
  • Television
  • Satellite channels
  • Fridge
  • Microwave
  • Hob
  • Rice cooker
  • Coffee maker
  • Kitchenware
  • Shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (weekly)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Blackout drapes
  • Air conditioning
  • Ceiling fan
  • Unique furnishings
  • Unique decor

Nearby Activities

An outdoor pool and a spa tub are on site.

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 2 PM
  • Minimum check-in age is 18

Special check-in instructions:

The front desk is open during the following times:

  • Monday-Friday: 9 AM-5 PM
  • Saturday-Sunday: 9 AM-noon
If you are planning to arrive after 5 PM, please contact the property in advance using the information on the booking confirmation.

This property's front desk is open during the following times:

  • Monday - Friday: 9 AM - 5 PM
  • Saturday - Sunday: 9 AM - noon
Guests arriving after 5 PM must make advance arrangements by contacting the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 45.00 per night.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Guests who may encounter issues with stairs should contact this property in advance. Elevators are not available. Contact the property using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No lifts

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-in fee
  • Rollaway bed fee: AUD 45.00 per night
  • On-site credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Cascade Gardens Condo Cairns
  • Cascade Gardens Condo
  • Cascade Gardens Cairns
  • Cascade Gardens
  • Cascade Gardens Hotel Cairns