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4.1 out of 5

"Friendly staff and a well presented room. Thank you for your hospitality. " More

By a verified traveller on Sun 10 Jan 2021

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Hotel Description

At Cairns Plaza Hotel you'll be within just a 15-minute stroll of popular places like Cairns Esplanade and Cairns Marlin Marina. Highlights at this hotel include a restaurant, an outdoor swimming pool, and free self parking.

All 60 rooms feature free WiFi, balconies, and TVs. Additionally, refrigerators, coffee/tea makers, and hair dryers are available.

The restaurant, Waterside, is open for breakfast. Additionally, you'll find free WiFi in public areas, a snack bar/deli, and laundry facilities. Full breakfast is available on weekdays between 6:00 AM and 9:30 AM. There's also the convenience of limited parking.

Within a 20-minute walk of this 3.5-star Cairns hotel, attractions include Reef Fleet Terminal and Cairns Central Shopping Centre.

Standard Room

Bed Count 1 Full Bed Maximum Occupancy 4 Max
AU$100* Per night/room 23 Jan. - 24 Jan.

Studio

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 Queen Bed, Ocean View

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Cairns Plaza Hotel ratings based on 138 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Cairns Plaza Hotel

Everyone (96) Couples (23) Family (12)
5 out of 5
Friendly staff and a well presented room. Thank you for your hospitality.

Posted by on 10 Jan. 2021

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3 out of 5
The room was nice and clean however the air conditioning made a terrible noise. Also they need to have somewhere on their advertising that the place is completely non-smoking... not even on the balcony with the door shut you have to stand out on the street.....

Posted by on 1 Jan. 2021

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5 out of 5
Awesome huge rooms. Brilliant location Can walk everywhere. Great for kids

Posted by on 26 Dec. 2020

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2 out of 5
Hotel room itself was reasonable. Dirty coffee mugs in the room were all that were provided. Major downfall was the staff and how rudely we were spoken to. Told we weren't allowed to have guests come to our room and when challenged the reception staff said they would "allow it for 5 minutes." Not worth $140 for one night, won't be staying again.

Posted by , from Cairns on 5 Dec. 2020

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4 out of 5
Closeness to waterfront and parks. Friendly and helpful reception

Posted by , from Cairns on 25 Nov. 2020

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4 out of 5
Good location but no view of the mountains or the oicean from my room.

Posted by on 4 Nov. 2020

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4 out of 5
Comfortable bed, & clean room Parking not the best, but definitely not a big deal. Might pay to remove level 1 sign that says you must call reception to access elevator to get up to room when parking

Posted by , from Mackay on 27 Sep. 2020

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4 out of 5

Posted by on 27 Sep. 2020

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5 out of 5
Staff were friendly, the room was clean and quiet.

Posted by on 23 Sep. 2020

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5 out of 5

Posted by on 21 Sep. 2020

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Property Features

Along with a restaurant, there's a snack bar/deli on site. WiFi is free in public spaces. An outdoor pool, tour/ticket assistance, and complimentary newspapers in the lobby are also featured at the business-friendly Cairns Plaza Hotel. Limited free parking is available on a first-come, first-served basis. This 3.5-star Cairns hotel is smoke free.

  • 1 building
  • 60 guestrooms or units
  • 6 levels
  • Dining venue
  • Deli
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Airport: Cairns Intl. Airport (CNS) (6.4 km / 4 mi)
  • Train station: Cairns Station (2.1 km / 1.3 mi)
  • Parking: Free self parking

Room Amenities

Cairns Plaza Hotel offers 60 air-conditioned accommodations with coffee/tea makers and hair dryers. Rooms open to balconies. This Cairns hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

  • Private balcony
  • Television
  • Refrigerator
  • Coffee maker
  • Cribs (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 6:00 AM and 9:30 AM.

Waterside - This poolside restaurant serves breakfast only.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for AUD 10.0 per stay.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available.

  • No rollaway/extra beds available
  • Debit cards not accepted
  • Staffed front desk
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: AUD 12.50 per person (approximately)
  • Airport shuttle fee: AUD 15.00 per person (one way)
  • Airport shuttle fee per child: AUD 15.00 (one way)
  • Crib (infant bed) fee: AUD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Cairns Plaza
  • Cairns Plaza Hotel
  • Cairns Plaza Hotel Hotel
  • Cairns Plaza Hotel Cairns
  • Cairns Plaza Hotel Hotel Cairns

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.