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4.4 out of 5

"Friendly staff, great position - thoroughly enjoyed our stay " More

By a verified traveller on Sun 04 Dec 2022

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Hotel Description

At Cairns Plaza Hotel you'll be within steps of Cairns Esplanade and Great Barrier Reef. Highlights at this hotel include a restaurant, an outdoor swimming pool, and free self parking.

This business-friendly hotel offers free WiFi in public areas, a 24-hour front desk, and dry cleaning/laundry services. Added amenities include a snack bar/deli and laundry facilities. There's also the convenience of limited parking.

Places within a 5-minute walk of this 3.5-star Cairns hotel include Muddy's Playground and St Monica's Cathedral.

Standard Room

Bed Count 1 Full Bed Maximum Occupancy 4 Max
AU$135* Per night/room 19 Dec. - 20 Dec.

Studio

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed, Ocean View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Cairns Plaza Hotel ratings based on 289 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Cairns Plaza Hotel

Everyone (114) Couples (94) Family (42)
4 out of 5
Friendly staff, great position - thoroughly enjoyed our stay

Posted by on 4 Dec. 2022

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3 out of 5
Convince

Posted by on 16 Nov. 2022

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5 out of 5
Very convenient and friendly staff

Posted by on 8 Nov. 2022

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3 out of 5
Good location right on the esplanade but a bit away from the all the restaurants and the lagoon pool - 5-10mins walk. Staff were professional and helpful. Rooms were comfortable and clean, appeared to be recently renovated and looked modern. Glass windows/doors did not keep out any noise - could hear people talking in the street, traffic, birds and loud music from adjacent property. Pool warm and needs complete reno. Slate tiles around pool crumbling, broken and very untidy. No on-site eating options but cafe across street great although extremely busy- 25 minute wait for coffee.

Posted by on 24 Oct. 2022

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4 out of 5
the property was perfect for our overnight stay, it was close to restaurants and the airport

Posted by on 23 Oct. 2022

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4 out of 5
Great location

Posted by on 16 Oct. 2022

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4 out of 5
Location was excellent room was large and clean staff were friendly. Down side no ventilation in bathroom so got very steamy and not good noise insulation between rooms.

Posted by on 9 Oct. 2022

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5 out of 5
The accommodation was great, really enjoyed our stay after being on the road for 2 weeks. Modern updated room made it very comfortable and the best views.

Posted by on 4 Oct. 2022

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5 out of 5
Big Clean Room and very, very friendly Staff

Posted by on 10 Sep. 2022

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5 out of 5
So handy to all restaurants and cafes. Great view of the water.

Posted by on 9 Sep. 2022

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Property Features

Along with a restaurant, there's a snack bar/deli on site. WiFi is free in public spaces. An outdoor pool, tour/ticket assistance, and complimentary newspapers in the lobby are also featured at the business-friendly Cairns Plaza Hotel. Limited free parking is available on a first-come, first-served basis. This 3.5-star Cairns hotel is smoke free.

  • 1 building
  • 60 guestrooms or units
  • 6 levels
  • Deli
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Train station: Cairns Station (2.1 km / 1.3 mi)
  • Parking: Free self parking

Room Amenities

Cairns Plaza Hotel offers 60 air-conditioned accommodations with coffee/tea makers and hair dryers. Rooms open to balconies. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

  • Private balcony
  • Television
  • Refrigerator
  • Coffee maker
  • Cribs (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Cairns Plaza Hotel has a restaurant on site.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for AUD 10.0 per stay.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available.

  • No rollaway/extra beds available
  • Debit cards not accepted
  • Staffed front desk
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Guests must provide health documentation
  • Property does not offer on-site COVID-19 testing

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: AUD 15.00 per person (one way)
  • Airport shuttle fee per child: AUD 15.00 (one way)
  • Crib (infant bed) fee: AUD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Cairns Plaza
  • Cairns Plaza Hotel
  • Cairns Plaza Hotel Hotel
  • Cairns Plaza Hotel Cairns
  • Cairns Plaza Hotel Hotel Cairns

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.