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4.4 out of 5

"Staff were very helpful. Good size room, convenient for all Esplanade dining but just far enough away to miss the traffic. Nice pool area. Restaura ... " More

By a verified traveller on Fri 06 May 2022

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Hotel Description

At Cairns Plaza Hotel you'll be 0.5 km (0.3 mi) from Cairns Esplanade and 1.1 km (0.7 mi) from Esplanade Lagoon. Highlights at this hotel include a restaurant, an outdoor swimming pool, and free self parking.

All 60 rooms feature free WiFi, balconies, and TVs. Additionally, refrigerators, coffee/tea makers, and hair dryers are available.

The restaurant, Waterside, is open for breakfast. Additionally, you'll find free WiFi in public areas, a snack bar/deli, and laundry facilities. There's also the convenience of limited parking.

With a stay at this 3.5-star Cairns hotel, you'll be 1.3 km (0.8 mi) from Reef Hotel Casino and 1.5 km (0.9 mi) from Cairns Central Shopping Centre.

Standard Room

Bed Count 1 Full Bed Maximum Occupancy 4 Max
AU$130* Per night/room 23 Jun. - 24 Jun.


Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed, Ocean View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Cairns Plaza Hotel ratings based on 252 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Cairns Plaza Hotel

Everyone (114) Couples (74) Family (31)
5 out of 5
Staff were very helpful. Good size room, convenient for all Esplanade dining but just far enough away to miss the traffic. Nice pool area. Restaurant wasn't open while we were there but plenty of options close by plus snacks were available from reception.

Posted by on 6 May 2022

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4 out of 5
Enjoyed our stay

Posted by on 5 May 2022

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4 out of 5
Both A/C in our room were very loud, add to the council guys giving in a go @ 7am - No sleep in! The couch wasn't level and not a good sit No toaster in the room - which i would have liked. Other than that ok one night stay.

Posted by on 4 May 2022

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4 out of 5
Well located and plenty of on site parking

Posted by on 24 Apr. 2022

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4 out of 5
Staff was very nice. The location of the property was close to everything. The bathrooms need to have exhaust system.

Posted by on 17 Apr. 2022

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5 out of 5

Posted by on 4 Apr. 2022

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5 out of 5
Quiet and close to waterfront facilities.

Posted by on 3 Apr. 2022

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3 out of 5
Location is ok but the noise coming from doors closing and being able to hear people in other rooms aren’t really acceptable. Toilets flushing, TV, light coming under the front door due to the gap being too great all leads to not a very good nights sleep. Plus when you’re supposed to be getting a queen size bed but you get 2 singles joined together, I couldn’t recommend this hotel. Staff were very nice.

Posted by on 3 Apr. 2022

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5 out of 5
This hotel is in a great position being near the water and close enough and far enough away from everything that you need to have a good stay in Cairns - the rooms were a little small but well put together and clean. The staff were friendly and helpful. The restaurant is still closed.

Posted by on 1 Apr. 2022

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5 out of 5
The view and central to the main places in Cairns.

Posted by on 28 Mar. 2022

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Property Features

Along with a restaurant, there's a snack bar/deli on site. WiFi is free in public spaces. An outdoor pool, tour/ticket assistance, and complimentary newspapers in the lobby are also featured at the business-friendly Cairns Plaza Hotel. Limited free parking is available on a first-come, first-served basis. This 3.5-star Cairns hotel is smoke free.

  • 1 building
  • 60 guestrooms or units
  • 6 levels
  • Deli
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


Free self parking , Parking (limited spaces)


  • Train station: Cairns Station (2.1 km / 1.3 mi)
  • Parking: Free self parking

Room Amenities

Cairns Plaza Hotel offers 60 air-conditioned accommodations with coffee/tea makers and hair dryers. Rooms open to balconies. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

  • Private balcony
  • Television
  • Refrigerator
  • Coffee maker
  • Cribs (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Waterside - This poolside restaurant serves breakfast only.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

Hotel Policies


  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.


  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for AUD 10.0 per stay.

Pet Policy

  • No pets allowed


Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available.

  • No rollaway/extra beds available
  • Debit cards not accepted
  • Staffed front desk
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Guests must provide health documentation
  • Property does not offer on-site COVID-19 testing


Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: AUD 15.00 per person (one way)
  • Airport shuttle fee per child: AUD 15.00 (one way)
  • Crib (infant bed) fee: AUD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Cairns Plaza
  • Cairns Plaza Hotel
  • Cairns Plaza Hotel Hotel
  • Cairns Plaza Hotel Cairns
  • Cairns Plaza Hotel Hotel Cairns

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.