All 82 rooms feature free WiFi, TVs, and coffee/tea makers. In-room dining is easy with amenities like refrigerators and room service. Free newspapers, ceiling fans, and hair dryers are also available.
At the hotel's own lounge bar, you can stop for a drink. Additionally, you'll find free WiFi in public areas, a snack bar/deli, and laundry facilities. Continental breakfast is available daily between 6:30 AM and 9:30 AM. There's also limited parking, along with the convenience of car rentals on site.
This 3.5-star Cairns North hotel is 1.7 km (1.1 mi) from Cairns Central Shopping Centre and 1.8 km (1.1 mi) from Reef Hotel Casino.
6 Nov. 2021 by Mika
Thank you for your feedback, Loretta. We would have been able to offer you a room on the ground floor. Unfortunately, your disability has never been brought to our attention when you checked in. As for the room lay out.. Since we are a boutique hotel, all rooms are late out differently and we would have been able to make your TV viewing experience a little bit more comfortable, if you would have let us know. The car park has 10 spots, 8 under cover and 2 open spots. Standard size parking spots. Apologies for the water. Our housekeeping staff changes the water on a daily basis, but for some reason, yours must have been missed. It would have been nice, if that was brought to our attention, once you noticed it. Our housekeeping department has been informed on this, to improve on this matter.
12 Jun. 2021 by Andrea - General Manager
Thank you for your comments and rating. Sorry to hear we did not meet your needs in some areas.
27 May 2021 by Andrea - General Manager
Thank you for the great rating and lovely comments. Hope to see you back again when you are next in Cairns
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. An outdoor pool, a library, and a terrace are also featured at the business-friendly Bay Village Tropical Retreat & Apartments. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 3.5-star Cairns hotel.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking , Parking (limited spaces)
Bay Village Tropical Retreat & Apartments offers 82 accommodations, which are accessible via exterior corridors and feature complimentary newspapers and coffee/tea makers. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.
For a fee, guests can enjoy continental breakfast daily from 6:30 AM to 9:30 AM.
Bay Village Tropical Retreat & Apartments has a restaurant on site.
Room service (during limited hours) is available.
Special check-in instructions:
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Guests arriving outside of normal check-in hours should use the exterior telephone at this property to request check-in assistance upon arrival.
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, and debit cards. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; guests are provided with hand sanitizer; cashless payment methods are available for all transactions. Enhanced food service safety measures are in place. Each guestroom is kept vacant for a minimum of 72 hours between bookings, and can be accessed from outside the building via exterior corridors.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.