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4.3 out of 5

"Nice stay . Close to city centre. Rubber wheels on the staff cleaning trolleys would be a good idea.☺ " More

By a verified traveller on Thu 30 Aug 2018

Hotel Description

Southern Cross Atrium Apartments puts you in the heart of Cairns, within just a 10-minute stroll of popular attractions like Cairns Central Shopping Centre and Cairns Night Markets. Highlights at this property include in-room free WiFi, balconies and LCD TVs.

Each apartment features cable TV, a coffee/tea maker and a ceiling fan. A microwave and a hob make in-room dining convenient. A safe, a hairdryer and a phone are also available.

Enjoy access to 3 outdoor swimming pools along with a fitness centre and pool loungers. Other amenities include free WiFi in public areas, a coffee shop/café and laundry facilities. Continental breakfast is available daily between 7:00 AM and 10:00 AM. There's also free self parking, along with the convenience of car rentals on site.

Within a 15-minute walk of this 4-star Cairns property, attractions include Cairns Esplanade and Esplanade Lagoon.

Standard Studio - Non Serviced

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$183 per night

Deluxe Room One Bedroom. Pool View - Non Serviced

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Deluxe Room One Bedroom - Non Serviced

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Standard Apartment, 1 Bedroom - Non Serviced

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Deluxe Room Two Bedroom. - Non Serviced

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Standard Apartment, 2 Bedrooms - Non Serviced

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Southern Cross Atrium Apartments ratings based on 336 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Southern Cross Atrium Apartments

Everyone (234) Couples (52) Business (2) Family (43)
5 out of 5
Firstly, great location and easily accessible. Secondly, the property is well equipped with pools, office, cafe, BBQ's and laundry to meet any needs. The staff are friendly and professional. Parking is plentiful and easy to access. Lastly, the rooms are neat , clean, spacious and equally well equipped.

Posted by on 18 May 2019

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4 out of 5
The bed was supposed to be a king and it was only 2 single beds pushed together!

Posted by on 15 May 2019

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Comment from Hotel Management

17 May 2019 by Samantha

Thank you for leaving us a rating!

5 out of 5

Posted by on 12 May 2019

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Comment from Hotel Management

13 May 2019 by Samantha

Thank you for your rating!

5 out of 5

Posted by on 8 May 2019

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Comment from Hotel Management

9 May 2019 by Samantha

Thank you for your rating!

5 out of 5
The staff were excellent from reception to maintenance and nothing was too much trouble Very friendly by everyone Great standard of service

Posted by on 5 May 2019

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Comment from Hotel Management

5 May 2019 by Samantha

Thank you very much for the positive review and we are very happy to hear you enjoyed your stay with us. Safe travels and we look forward to any future visits!

5 out of 5
This was our second stat at Southern Cross Atrium Apartments,our first stay was the return reason , the apartment we had was very nice -clean, tidy, and roomy, the only acceptable was "climbing" in and out of the bath with shower over - was a bit hard for us older folks - but apart from that -we enjoyed our stay for 6 nights, Will be back in a few years again ---

Posted by on 2 May 2019

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Comment from Hotel Management

4 May 2019 by Samantha

Thank you for taking the time to leave us a review! We hope you have a lovely year ahead and look forward to welcoming you back in the future!

4 out of 5

Posted by on 24 Apr. 2019

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Comment from Hotel Management

1 May 2019 by Samantha

Thank you for leaving us a rating! We look forward to welcoming you back in the future.

4 out of 5
Lovely place but rooms facing car park are noisy in early morning with people leaving for flights. Would be much better overlooking pool

Posted by on 17 Apr. 2019

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Comment from Hotel Management

1 May 2019 by Samantha

Thank you for leaving us a rating! We look forward to welcoming you back in the future.

5 out of 5
I always enjoy my stay here! Great Staff and nice rooms :).

Posted by on 15 Apr. 2019

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Comment from Hotel Management

17 Apr. 2019 by Samantha

Hello, Thank you leaving us a lovely comment. We always enjoy seeing regular guests and we look forward to welcoming you back again.

5 out of 5
sits as good as any more exspenive hotels in cairns well done

Posted by on 26 Mar. 2019

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Comment from Hotel Management

29 Mar. 2019 by Samantha

Thank you for leaving us a lovely comment! We are happy to hear you enjoyed your stay and we take pleasure in knowing we offer the best available rates in Cairns.

About the Southern Cross Atrium Apartments

Location 3-11 Water Street, Cairns, QLD 04870

Property Features

There's a coffee shop/café on site. WiFi is free in public spaces. Southern Cross Atrium Apartments offers its guests 3 the outdoor swimming pools and a fitness centre. Tour or ticket assistance, a BBQ, and multilingual staff are also featured at Southern Cross Atrium Apartments. Self parking is free. Smoking is allowed in designated areas at this 4-star Cairns apartment.

  • 188 guestrooms or units
  • 3 levels
  • 12 buildings
  • Coffee shop
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Smoking in designated areas

Family Friendly Amenities

  • Family Property
  • Number of outdoor pools - 3
  • Free WiFi
  • Laundry facilities
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Cairns, QLD (CNS-Cairns Intl.) (6.6 km / 4.1 mi)
  • Train station: Cairns Station (0.9 km / 0.6 mi)
  • Parking: Free self parking

Room Amenities

Southern Cross Atrium Apartments offers 188 forms of air-conditioned accommodation with a safe and coffee/tea makers. Rooms open to balconies or patios. LCD televisions come with cable channels. Bathrooms include a bath and shower, complimentary toiletries and a hairdryer. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and a ceiling fan.

  • Private balcony or patio
  • LCD television
  • Cable channels
  • Microwave
  • Hob
  • Coffee maker
  • Bathtub or shower
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a continental breakfast daily from 7:00 AM to 10:00 AM.

Nearby Activities

3 the outdoor swimming pools are on site along with a fitness centre.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is 18

Special check-in instructions:

The front desk is open daily from 7 AM - 7 PM.

Guests arriving outside of regular check-in hours should instruct their taxi or shuttle driver to pull up to the hotel security gate, which will open automatically. Please use the phone at reception to call the night manager who will arrange check-in.

The front desk at this property is open daily from 7 AM - 7 PM.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 33.0 per night.
  • Cribs (infant beds) are available for AUD 10.0 per night.

Pets

  • No pets allowed

Policies

This property requires a 1-night deposit for any bookings where payment for the stay will be made on site instead of at the time of booking. Deposit is payable by credit card and is due within 7 days of booking the reservation. To obtain additional information, please contact the property using the information on the reservation confirmation received after booking.

Rooms that have king beds are zipped-kings that can be split into 2 single beds. To request split beds, please contact the property using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Guests must contact this property in advance to reserve rollaway/extra beds and sofa beds. On-site parties or group events are strictly prohibited.

  • Union Pay
  • Events/parties not allowed
  • No lifts
  • 24-hour check-in

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: AUD 300 per week

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: AUD 18.00 per person (approximately)
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 33.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Southern Cross Atrium Apartments Apartment Cairns
  • Southern Cross Atrium Apartments Apartment
  • Southern Cross Atrium Apartments Cairns
  • Southern Cross Atrium Apartments
  • Southern Cross Atrium Apartments Hotel Cairns

You should know

  • Free in-room WiFi has a 2-device limit.

National Rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.