"Excellent staff they were so friendly and helpful. Convenient location, walking distance to Esplanade and centre of Cairns " More

By a verified traveller on Thu 30 Aug 2018

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Hotel Description

Cairns Rainbow Resort puts you in the heart of Cairns North, within a 20-minute stroll of popular places like Cairns Esplanade and Cairns Central Shopping Centre. Highlights at this hotel include a restaurant, an outdoor swimming pool and free self parking.

All 95 rooms feature free WiFi, flat-screen TVs and coffee/tea makers. Ceiling fans, hairdryers and free toiletries are also available.

The restaurant, Coral Garden Restaurant, serves local cuisine and is open for breakfast and dinner. For a drink, you can stop by the hotel's own bar/lounge. Enjoy the spa tub and pool loungers. Other amenities include free WiFi in public areas and laundry facilities. Continental breakfast is available daily between 7:00 AM and 9:00 AM. There's also RV/bus/truck parking, along with the convenience of car rentals on site.

Attractions within a 30-minute walk of this 3-star Cairns North hotel include Cairns Night Markets and Esplanade Lagoon.

Basic Double or Twin Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
AU$72 per night

Basic Apartment, 2 Bedrooms

Bed Count 1 Queen Bed Maximum Occupancy 6 Max

Deluxe Double or Twin Room, Pool View

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Resort Queen and 2 Singles Pool View

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Standard Double or Twin Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Cairns Rainbow Resort ratings based on 233 Verified Reviews

Review Summary
2.8 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 2.5 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Cairns Rainbow Resort

Everyone (181) Couples (25) Students (3) Family (23) Other (1)
1 out of 5
Was dirty, bed looked like it was already slept on. Worst hotel I’ve ever come across. Photos don’t do it justice. Handed our keys back into management and found another hotel to stay at.

Posted by on 29 Apr. 2019

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Comment from Hotel Management

6 Jun. 2019 by Reception

We're sorry to hear you were disappointed with your room - we do try to make sure our rooms are cleaned to the highest standard. We are always ready to address any issues guests have and offer alternative rooms wherever possible.

2 out of 5
Falling apart. Fridge was dripping water onto the floor, air conditioner was an old noisy banger. The room was not secure, half the power to the room was provided by an extension cord through the window. So I could not fully close the window. By far the worst quality accommodation I have seen.

Posted by on 27 Mar. 2019

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Comment from Hotel Management

31 Mar. 2019 by Jeff

Thank you for your review. I am disappointed that your stay was not up to your standard. We are in the process of updating the air conditioners and as you were here i am sure that you seen many trades persons working on various projects around the property. The extention cord was a quick fix for the night until a electrician could repair the power point in that room,

4 out of 5
pleasant and helpful reception and staff team, thank you.

Posted by on 21 Jan. 2019

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Comment from Hotel Management

5 Mar. 2019 by Jeff

Thank you for your review and for staying with us

3 out of 5
Room was ok, had a double and a single bed in it. TV was too small and stored over the other end of the room. Bathroom was old. Aircon worked well

Posted by on 19 Dec. 2018

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Comment from Hotel Management

23 Dec. 2018 by Reservations

Thank you for your review, we are really glad you liked the AC

3 out of 5

Posted by on 11 Dec. 2018

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Comment from Hotel Management

18 Dec. 2018 by Reception

Thank you for your review

5 out of 5
Walking distance to everything, clean and affordable will stay again.

Posted by , from QUEENSLANDER on 26 Nov. 2018

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Comment from Hotel Management

18 Dec. 2018 by Jeff

Dear Margie, Thank you for your positive review

5 out of 5

Posted by on 23 Nov. 2018

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Comment from Hotel Management

18 Dec. 2018 by Jeff

Thank you for your positive review

3 out of 5
Comfortable motel and good price but the people that were above were to noisy and no cold water in the fridge

Posted by , from Edmonton on 30 Oct. 2018

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Comment from Hotel Management

18 Dec. 2018 by Jeff

Dear Rosemary Thank you for your review and helping us improve our standards and service to our guests.

2 out of 5

Posted by on 29 Oct. 2018

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Comment from Hotel Management

23 Dec. 2018 by Reservations

Thank you for your review

3 out of 5
The bar is no longer open so won’t be staying again

Posted by , from Melbourne on 25 Oct. 2018

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Comment from Hotel Management

18 Dec. 2018 by Jeff

Dear Beavis, Thank you for your review, are bar is closed at present for the christmas period. But it should be up again in the new year !

Property Features

Cairns Rainbow Resort offers its guests an outdoor pool and a spa tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Tour or ticket assistance, a BBQ, and a garden are also featured at Cairns Rainbow Resort. Self parking is free. This 3-star Cairns North hotel is smoke free.

  • 95 guestrooms or units
  • 2 levels
  • 4 buildings
  • Built in 1989
  • Dining venue
  • Bar or lounge
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Garden
  • BBQ grill(s)
  • Computer for guest use
  • Television in lobby
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking , Free parking nearby

Transport

  • Airport: Cairns, QLD (CNS-Cairns Intl.) (5.5 km / 3.4 mi)
  • Train station: Cairns Station (1.8 km / 1.1 mi)
  • Parking: Free self parking

Room Amenities

Cairns Rainbow Resort offers 95 forms of air-conditioned accommodation with coffee/tea makers and a hairdryer. Flat-screen televisions are featured in guestrooms. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include free toiletries and a ceiling fan.

  • Flat-screen television
  • Coffee maker
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Hairdryer
  • Toiletries (free)
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a continental breakfast daily from 7:00 AM to 9:00 AM.

Coral Garden Restaurant – This poolside restaurant specialises in local cuisine and serves breakfast and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Happy hour is offered.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at 8:00 PM
  • Minimum check-in age is 18

Special check-in instructions:

The front desk is open during the following times:

  • Monday-Friday: 7:00 AM-8:00 PM
  • Saturday-Sunday: 7:00 AM-7:00 PM

Guests arriving outside of regular check-in hours can use the exterior telephone for check-in assistance. For more details, please contact the property using the information on the reservation confirmation received after booking.

This property's front desk is open during the following times:

  • Monday - Friday: 7:00 AM - 8:00 PM
  • Saturday - Sunday: 7:00 AM - 7:00 PM

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AUD 25.0 per night.
  • Cribs (infant beds) are available for AUD 10.0 per night.

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: AUD 12.00 per person (approximately)
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Cairns Rainbow Resort
  • Cairns Rainbow

You should know

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.