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3.7 out of 5

"Convenient place to stay. Near the highway, but noise was dulled once inside. There was some mould on bathroom ceiling and on the corner grout in the ... " More

By a verified traveller on Fri 17 Sep 2021

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Hotel Description

At Cairns Gateway Resort you'll be within a 15-minute walk of Cairns Golf Club and 2.2 km (1.3 mi) from Wet Tropics of Queensland.

Each apartment is soundproofed and features an LED TV with cable channels, along with free WiFi, a sitting area, and a coffee/tea maker. A microwave, a ceiling fan, and a safe are also available. Limited housekeeping is available.

This business-friendly apartment building offers an outdoor pool, free WiFi in public areas, and has a garden. Added amenities include laundry facilities, barbecue grills, and tour/ticket assistance. There's also the convenience of free self parking.

Standard Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Classic Studio, Pool View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Triple Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Cairns Gateway Resort ratings based on 60 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Cairns Gateway Resort

Everyone (40) Couples (13) Students (1) Family (7)
4 out of 5
Convenient place to stay. Near the highway, but noise was dulled once inside. There was some mould on bathroom ceiling and on the corner grout in the shower, but overall cleaning was good.

Posted by on 17 Sep. 2021

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Comment from Hotel Management

28 Sep. 2021 by Management

Thank you for taking the time to review your stay, we appreciate the feedback. We are glad you enjoyed being in our beautiful Far North Queensland. We look forward to your returning some time in the future.

5 out of 5
The communication was excellent-open warm and friendly and always out to cater to the customers needs, couldn't do enough The pool area was beautiful especially having the waterfall. A quiet place to spend time.

Posted by on 15 Aug. 2021

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Comment from Hotel Management

22 Sep. 2021 by Reservations

Thank you for taking time to review your stay. We are delighted that you enjoyed staying with us. We love our guests to enjoy the beauty and wonders of Far North Queensland. We are very proud of our region.

4 out of 5
Was great stay,great staff service,will stay again.

Posted by on 20 May 2021

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Comment from Hotel Management

21 May 2021 by Manager

Thank you for taking the time to review your stay, we appreciate the feedback. We are glad you enjoyed being in our beautiful Far North Queensland. We look forward to your returning some time in the future.

4 out of 5
Tidy room with easy pool access. Quiet area but convenient to shopping and transport. The pool is great... Overall this is a good base to use for a visit to Cairns. Would stay again 👍

Posted by on 10 Jan. 2021

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Comment from Hotel Management

1 Feb. 2021 by Reservations

Thank you for taking the time to review our Resort after your stay. We are thrilled that your enjoyed your time in our beautiful area of the Country. Thank you for your review, we much appreciate it.

3 out of 5

Posted by on 22 Oct. 2020

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Comment from Hotel Management

2 Nov. 2020 by Reservations

Thank you for taking the time to review our resort. We are glad you enjoyed your stay in FNQ. We look forward to you returning to stay with us.

4 out of 5
Friendly staff - accommodation is plain but pleasant. Good value for money.

Posted by on 27 Sep. 2020

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Comment from Hotel Management

2 Oct. 2020 by Reservations

Thank you for taking the time to review our Resort. We take all feedback very seriously, and take action accordingly. We are glad you enjoyed your stay in Cairns and look forward to accommodating you again in the future.

5 out of 5
Fantastic communication with staff via email prior to my arrival. Arrived late well after opening hours and arrangements were made so I could obtain my room key without much fuss. Room was great for the price, walls were thick so couldn't hear other guests in adjoining rooms or the nearby highway. Bed was comfortable if a little hard. Facilities were good and the air con and ceiling fan in the room was much appreciated! WIFI was dependable and of great use when uploading the days photos to the internet etc.

Posted by on 21 Mar. 2020

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Comment from Hotel Management

26 Mar. 2020 by Reception

Thank you for taking time to review our resort. We are glad you enjoyed your stay in FNQ. We look forward to you returning to stay with us in the future.

5 out of 5
Entire setting and the staff were very friendly n helpful.

Posted by on 17 Jul. 2019

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Comment from Hotel Management

18 Jul. 2019 by Pili

Thank you for taking the time to review our resort. We are glad you enjoyed your stay in FNQ. We look forward to you returning to stay with us.

4 out of 5
Beds very lumpy! Need replacing. Staff helpful and friendly.

Posted by on 1 Jun. 2019

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Comment from Hotel Management

3 Jun. 2019 by Pili

Thank you for taking the time to review our Resort. We take all feedback very seriously, and take action accordingly. It was a shame you could not have discussed this with us whilst here. We are glad you enjoyed your stay in Cairns and look forward to accommodating you again in the future.

5 out of 5
Very friendly and helpful staff. My room was comfortable and clean. The pool is gorgeous and the free bbq's came in very handy. We had a very pleasant stay.

Posted by on 9 Jan. 2019

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Comment from Hotel Management

10 Jan. 2019 by Manager

Thank you for taking time to review our resort. We are glad you enjoyed your stay in FNQ. We look forward to you returning to stay with us.

About the Cairns Gateway Resort

Location 1-21 Anderson Road, Woree, QLD 4868

Property Features

As a guest of Cairns Gateway Resort, you'll find an outdoor pool, tour/ticket assistance, and barbecue grills. WiFi is free in public spaces. The business-friendly Cairns Gateway Resort also features multilingual staff, a garden, and laundry facilities. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 3.5-star Cairns apartment.

  • 26 guestrooms or units
  • 2 levels
  • Built in 1989
  • Charging station for electric cars
  • Self-service laundry
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Garden
  • BBQ grill(s)
  • Smoking in designated areas
  • 1 conference room

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Playground on site
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Internet access - wireless

Parking

Free self parking , Parking (limited spaces)

Transport

  • Train station: Cairns Station (7 km / 4.4 mi)
  • Parking: Free self parking

Room Amenities

Cairns Gateway Resort offers 26 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Accommodations offer separate sitting areas and include desks. 32-inch LED televisions come with cable channels. Bathrooms include showers and complimentary toiletries. This Cairns apartment provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is offered daily and hair dryers can be requested. Housekeeping is provided on weekdays only.

  • Sitting area
  • LED television
  • Cable channels
  • Microwave
  • Coffee maker
  • Kitchenware
  • Shower
  • Housekeeping (daily)
  • Hair dryer available
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Exterior corridor access
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Wardrobe or closet

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 21
  • Check-in time ends at anytime

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Friday: 8:30 AM - 5:00 PM
  • Saturday - Saturday: 9:00 AM - noon
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions and lockbox information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Guests arriving outside of regular check-in hours can use the night bell for check-in assistance.

Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Guests may be subject to health screenings for COVID-19 at the property.

This property's front desk is open during the following times:

  • Monday - Friday: 8:30 AM - 5:00 PM
  • Saturday - Saturday: 9:00 AM - noon
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information and lockbox information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AUD 50.0 per week.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Cairns Gateway Resort

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 21 years old. This property accepts Visa, Mastercard, Eurocard, and debit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

  • No cots (infant beds) available
  • No lifts
  • Service animals not allowed
  • Noise-free rooms not guaranteed
  • One child stays free
  • Debit cards
  • Staffed front desk
  • LGBTQIA friendly
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Housekeeping fees vary based on length of stay
  • Rollaway bed fee: AUD 50.0 per week
  • Credit card charges are subject to a surcharge of 2.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Cairns Gateway
  • Cairns Gateway Resort
  • Gateway Cairns
  • Gateway Resort Cairns
  • Accor Cairns Gateway Hotel
  • Cairns Gateway Resort Woree
  • Cairns Gateway Resort Apartment
  • Cairns Gateway Resort Apartment Woree

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • Alcohol isn't served at Cairns Gateway Resort.
  • Free in-room WiFi has a 2-device limit. WiFi in public areas is also free and has a 2-device limit.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.