The Backyard serves international cuisine and is open for breakfast, lunch, and dinner. For a drink, you can stop by the hotel's own poolside bar. Enjoy the gym, kids' swimming pool, and pool loungers. 4456 square feet (414 square meters) of event facilities include a conference center, and other business amenities include a 24-hour business center and limo/town car service. Other amenities include free WiFi in public areas, a coffee shop/cafe, and a snack bar/deli. Each morning buffet breakfast is served between 6:30 AM and 10:30 AM. There's also the convenience of valet parking.
Sights within a 20-minute drive of this 5-star Cairns Central Business District hotel include Centenary Lakes Botanic Gardens and Skyrail Rainforest Cableway.
25 Apr. 2023 by Shangri-La The Marina, Cairns
Dear Richard,Thank you for taking the time to share your feedback. Thank you for your comments and recognizing our biggest asset - our staff. We look forward to welcoming you back again soon. Best Regards,
25 Apr. 2023 by Shangri-La The Marina, Cairns
Dear Man, Thank you for taking the time to share your stay experience and your wonderful review. We are delighted to hear you thoroughly enjoyed your stay.We really hope to welcome you back again soon.Best Regards,Shangri-La The Marina, Cairns
25 Apr. 2023 by Shangri-La The Marina, Cairns
Dear Allessandro,I am delighted to hear thoroughly enjoyed your stay here with us and you enjoyed our Club Lounge - this is always one of the highlights with our guests. We really appreciate your comments regarding our staff and the exceptional service they provide, rest assured this will be passed on to them as I know they will certainly appreciate the recognition. Again, thank you kindly for your review, and we look forward to welcoming you back again soon. Best RegardsShangri-La The Marina, Cairns
26 Apr. 2023 by Shangri-La The Marina, Cairns
Dear Kristine,Thank you very much for taking the time to share your feedback. We have noted your comments and do sincerely regret that this may have detracted from your stay at Shangri-La. The appropriate department heads have been notified for follow up. We hope to see you again some time where we can be given the opportunity to offer you the great hotel experience.Best Regards,
20 Mar. 2023 by Shangri-La The Marina, Cairns
Dear Diane, Thank you for taking the time to share your stay experience and your wonderful review. We are delighted to hear you thoroughly enjoyed your stay.We really hope to welcome you back again soon.Best Regards,Shangri-La The Marina, Cairns
31 Jan. 2023 by Shangri-La The Marina Cairns
Dear Rebecca,Thank you for taking the time to share your experience. We are always reviewing ways on how we can improve our guest experience and have taken your comments on board. We look forward to welcoming you back again soon. Best Regards,Shangri-La The Marina Cairns
Shangri-La The Marina, Cairns offers its guests a children's pool, an outdoor pool, and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and limo/town car service. Event space at this hotel measures 4456 square feet (414 square meters) and includes a conference center. A terrace, tour/ticket assistance, and multilingual staff are also featured at the luxury Shangri-La The Marina, Cairns. For a fee, parking is available. Smoking is allowed in designated areas at this 5-star Cairns hotel.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi , Internet access - wireless , Internet access in public areas - high speed
Self parking (surcharge) , Valet parking (surcharge)
Shangri-La The Marina, Cairns offers 255 accommodations with minibars and laptop-compatible safes. Rooms open to balconies. Accommodations offer separate sitting areas. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 42-inch LCD televisions come with premium satellite channels and pay movies. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and in-room massages can be requested.
For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.
The Backyard - Overlooking the ocean, this bar specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.
Room service (during limited hours) is available.
Special check-in instructions:
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
The listed child breakfast fee applies to guests age 11 and younger.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash.
For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La).
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.