4.2 out of 5

"Very relaxing rooms comfy kids loved the pool area. Breakfast was great every morning overall a nice place to stay. " More

By a verified traveller on Sun 02 Sep 2018

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Hotel Description

At Palm Royale Cairns you'll be 3.7 km (2.3 mi) from Centenary Lakes Botanic Gardens and 4.1 km (2.6 mi) from Mount Whitfield Conservation Park. Highlights at this hotel include 2 outdoor swimming pools and in-room free WiFi.

You can enjoy TVs with digital channels, and all 150 rooms feature balconies, coffee/tea makers and ceiling fans. Safes, hairdryers and phones are also available.

Beaches Cafe is open for breakfast. Added amenities include free WiFi in public areas, a kids' swimming pool and laundry facilities. Buffet breakfast is available daily. There's also free self parking, along with the convenience of an area shuttle.

This 4-star Manunda hotel is 4.4 km (2.7 mi) from Cairns Central Shopping Centre and 4.8 km (3 mi) from Cairns Esplanade.

Resort Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$87 per night

King Poolview Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Family Poolview Room

Bed Count 1 King Bed Maximum Occupancy 5 Max

Triple Poolview Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Palm Royale Cairns ratings based on 725 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Palm Royale Cairns

Everyone (345) Couples (293) Students (1) Family (88)
4 out of 5

Posted by on 14 Jul. 2019

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4 out of 5
Staff were efficient and informative. Rooms were great. Maybe upgrade the towels, pillows and linen.

Posted by on 29 Jun. 2019

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3 out of 5
Cheap and quick check in and out. Bathroom updates but everything else outdated and so noisy from the road.

Posted by on 19 May 2019

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Comment from Hotel Management

31 May 2019 by Guest Relations Manager

Thank you for the comments provided. We are sorry to read about your disappointment in regards to the resort. We will certainly take your comments into consideration. We hope you will consider staying with us the next time you are in the area.

3 out of 5
Very nice complex with lovely pools however need more room facilities for longer stays.

Posted by on 26 Apr. 2019

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Comment from Hotel Management

31 May 2019 by Guest Relations Manager

Thank you for your review and for staying with us!

3 out of 5
Disappointing for a 4 star hotel. Breakfast very ordinary. Same food for 7 days. No safe in room . Aircon very noisy, could not sleep with it on.

Posted by on 3 Feb. 2019

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Comment from Hotel Management

25 Mar. 2019 by Guest Relations Manager

Dear guest, Please do accept our sincere apologies for the mentioned shortcomings. Your valued feedback is duly noted and will be shared with our team for review. We do look forward to welcoming you back to Palm Royale in the near future.

5 out of 5

Posted by on 11 Jan. 2019

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5 out of 5

Posted by on 8 Jan. 2019

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5 out of 5

Posted by on 31 Dec. 2018

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Comment from Hotel Management

2 Jan. 2019 by Guest Relations Manager

Thank you for your review.

4 out of 5
Newly renovated, traffic noise from the main street obvious, king bed comfortable

Posted by on 26 Dec. 2018

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Comment from Hotel Management

2 Jan. 2019 by Guest Relations Manager

Dear guest, We are delighted you enjoyed your stay with us. We look forward to welcoming you back again in the near future and hope you will have a bit more time to enjoy the facilities and service of Palm Royale Cairns.

4 out of 5

Posted by on 26 Oct. 2018

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Comment from Hotel Management

9 Nov. 2018 by Guest Relations Manager

Thank you for your review.

Property Features

Palm Royale Cairns offers its guests 2 the outdoor swimming pools and a kid's pool. Public spaces have free WiFi. An area shuttle within 4.00 km and a cruise ship terminal shuttle are available for a fee. A terrace, tour or ticket assistance, and multilingual staff are also featured at the business-friendly Palm Royale Cairns. Free self parking is available. Smoking is allowed in designated areas at this 4-star Manunda hotel.

  • 150 guestrooms or units
  • 3 levels
  • 4 buildings
  • Built in 1985
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • Gift shop
  • ATM
  • Lift
  • Smoking in designated areas
  • Microwave in a common area

Family Friendly Amenities

  • Family Property
  • Number of outdoor pools - 2
  • Children's pool
  • Free WiFi
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Cairns, QLD (CNS-Cairns Intl.) (8.2 km / 5.1 mi)
  • Train station: Cairns Station (4.5 km / 2.8 mi)
  • Property shuttles: Area shuttle within 4.00 km, cruise terminal shuttle, and shopping centre shuttle available for a surcharge
  • Parking: Free self parking

Room Amenities

Palm Royale Cairns offers 150 forms of air-conditioned accommodation which are accessible via exterior corridors, and features a safe and coffee/tea makers. Rooms open to balconies. Televisions come with digital channels. Bathrooms include complimentary toiletries and a hairdryer. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a daily basis.

  • Private balcony
  • Television
  • Digital channels
  • Coffee maker
  • Cribs (free)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Exterior corridor access
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 30.0 per day.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AUD 18 for adults and AUD 9 for children (approximately)
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 30.0 per day
  • On-site credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Palm Royale Cairns Hotel
  • Palm Royale Hotel
  • Palm Royale Cairns
  • Palm Royale

You should know

  • Palm Royale Cairns offers transfers from the cruise terminal (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.