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4.2 out of 5

"Always a pleasant quiet stay at Palm Royale. Undergoing a bit of a facelift and already looking great. Rooms are always very clean, service is alwa ... " More

By a verified traveller on Wed 08 Jul 2020

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King Poolview Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$85* Per night/room 12 Aug. - 13 Aug.

Resort Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Family Poolview Room

Bed Count 1 King Bed Maximum Occupancy 5 Max

Triple Poolview Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

At Palm Royale Cairns you'll be 5 km (3.1 mi) from Cairns Esplanade and 4.3 km (2.7 mi) from Cairns Central Shopping Centre. Highlights at this hotel include 2 outdoor swimming pools, free self parking, and a conference center.

You can enjoy TVs with digital channels, and all 150 rooms feature free WiFi, balconies, and coffee/tea makers. Ceiling fans, safes, and hair dryers are also available.

Beaches Cafe is open for breakfast. Additionally, you'll find free WiFi in public areas, a kids' swimming pool, and laundry facilities. Each morning buffet breakfast is served between 6:00 AM and 9:30 AM. There's also the convenience of an area shuttle.

Attractions within a 10-minute drive of this 4-star Manunda hotel include Cairns Convention Centre and Reef Fleet Terminal.

Palm Royale Cairns ratings based on 455 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Palm Royale Cairns

Everyone (252) Couples (149) Students (1) Family (53)
5 out of 5
Always a pleasant quiet stay at Palm Royale. Undergoing a bit of a facelift and already looking great. Rooms are always very clean, service is always warm and friendly. Go to place when staying in Cairns

Posted by , from Townsville on 8 Jul. 2020

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5 out of 5
The pools were so beautiful . Very clean . The rock water fountain spa definitely a stand out

Posted by on 26 Mar. 2020

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5 out of 5
I always stay here, what's not to like? Maybe a privacy curtain when you open the timber screen covering your glass door, everyone can see in,

Posted by on 20 Feb. 2020

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4 out of 5

Posted by on 8 Feb. 2020

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4 out of 5
Loved the facilities and the beautiful tropical gardens and close proximity to shopping centre. We were located opposite the pool and loved being so close to this access. Was disappointed with the lack lustre attitude when we arrived. We were given a map and a room key and that was all. Any other information we had to just find out independently. Thought we would find more information in the room and there was nothing available. Nothing about local services available nor property amenities. Also breakfast choices were exactly the same every morning. we had prepaid the buffet breakfast for our whole family and were disappointed to see scrambled eggs being the only egg choice every morning. It would have been good to alter this choice for example each day. However did enjoy the fruit .

Posted by on 16 Jan. 2020

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5 out of 5
Great place to stay home away from home. Nearby shopping made it easier to access things.

Posted by on 12 Jan. 2020

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4 out of 5
Huge bed, its a shame the pillows werent as firm as the bed. Still had a good night sleep

Posted by on 4 Jan. 2020

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1 out of 5

Posted by on 15 Dec. 2019

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5 out of 5
Loved the pool. Loved the Family Room. The buffet b'fast is too expensive for what you get.

Posted by on 21 Oct. 2019

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4 out of 5
Clean with plenty of space in the room and easy access to all facilities

Posted by on 20 Oct. 2019

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Property Features

Palm Royale Cairns offers its guests 2 outdoor swimming pools and a children's pool. Public spaces have free WiFi. There are 3 meeting rooms available. An area shuttle within 4.00 km and a cruise ship terminal shuttle are available for a fee. A terrace, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Palm Royale Cairns. Self parking is free. Smoking is allowed in designated areas at this 4-star Cairns hotel.

  • 150 guestrooms or units
  • 3 levels
  • 4 buildings
  • Built in 1985
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Gift shop
  • ATM
  • Elevator
  • Smoking in designated areas
  • Microwave in a common area

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Children's pool
  • Free WiFi
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Cairns Intl. Airport (CNS) (8.3 km / 5.1 mi)
  • Train station: Cairns Station (4.4 km / 2.7 mi)
  • Property shuttles: Area shuttle within 4.00 km, cruise terminal shuttle, and shopping center shuttle available for a surcharge
  • Parking: Free self parking

Room Amenities

Palm Royale Cairns offers 150 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Rooms open to balconies. Televisions come with digital channels. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

  • Private balcony
  • Television
  • Digital channels
  • Coffee maker
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Exterior corridor access
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 9:30 AM.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 30.0 per day.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast, lunch, and dinner.Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.

  • UnionPay
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Debit cards
  • Number of children who can stay for free – 2
  • Gap period enforced between guests' stays 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AUD 18 for adults and AUD 9 for children (approximately)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: AUD 30.0 per day
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Cairns Palm Royale
  • Palm Cairns
  • Palm Royale Cairns
  • Palm Royale Hotel
  • Palm Royale Hotel Cairns
  • Palm Royale Cairns Hotel
  • Palm Royale Cairns Hotel
  • Palm Royale Cairns Manunda
  • Palm Royale Cairns Hotel Manunda

You should know

  • Palm Royale Cairns offers transfers from the cruise terminal (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.