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4.2 out of 5

"Great place to stay a couple of nights. Comfortable for a family of 5. Lovely pool. Would need a car though as out of town. " More

By a verified traveller on Tue 14 Jun 2022

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Hotel Description

At Palm Royale Cairns you'll be 5 km (3.1 mi) from Cairns Esplanade and 4.3 km (2.7 mi) from Cairns Central Shopping Centre. Highlights at this hotel include 2 outdoor swimming pools, free self parking, and a conference center.

Beaches Cafe is open for breakfast. Additionally, you'll find free WiFi in public areas, a kids' swimming pool, and laundry facilities. There's also the convenience of an area shuttle.

With a stay at this 4-star Manunda hotel, you'll be 5.7 km (3.5 mi) from Reef Hotel Casino and 6 km (3.7 mi) from Esplanade Lagoon.

Triple Poolview Room

Bed Count 1 King Bed Maximum Occupancy 3 Max
AU$123* Per night/room 17 Jul. - 18 Jul.

King Poolview Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Resort Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Family Poolview Room

Bed Count 1 King Bed Maximum Occupancy 5 Max

Palm Royale Cairns ratings based on 448 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Palm Royale Cairns

Everyone (251) Couples (137) Students (1) Family (58)
5 out of 5
Great place to stay a couple of nights. Comfortable for a family of 5. Lovely pool. Would need a car though as out of town.

Posted by on 14 Jun. 2022

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4 out of 5
Good value

Posted by on 18 May 2022

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5 out of 5
Brilliant swimming pools but no toaster or microwaves in the rooms

Posted by on 16 May 2022

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5 out of 5
Great reception staff

Posted by , from Cooktown on 27 Apr. 2022

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4 out of 5
I really enjoyed my stay here & staff were friendly. Only thing were the noise level of some other patrons every night.

Posted by on 15 Mar. 2022

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5 out of 5
Great stay quiet area nice rooms overlooking the pool and only a short drive to cairns city

Posted by on 7 Feb. 2022

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1 out of 5
No after hours checkin like stated. Contacted the motel with nil response so couldn't stay the night.

Posted by on 8 Dec. 2021

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5 out of 5
I had surgery, stayed 4 nights, the staff were very sympathetic. The resort is beautiful. Close to services. Sad to hear they no longer do breakfast. In the past breakfast was always excellent, Fingers crossed breakfast recommences soon. Thank you for my stay. :)

Posted by on 29 Nov. 2021

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3 out of 5
I know that it’s not the properties fault but the dining room was closed because of Covid. We were disappointed because we have stayed there before, and the food was really good. We were forced to eat takeaway food,which we normally don’t eat.I think property should have notified us when booking that the dining room was closed

Posted by on 20 Oct. 2021

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5 out of 5

Posted by on 3 Oct. 2021

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Renovations + Closures

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Saturday:

  • Restaurant

The following facilities are closed on Thursday and Friday:

  • Restaurant

Property Features

Palm Royale Cairns offers its guests 2 outdoor swimming pools and a children's pool. Public spaces have free WiFi. There are 3 meeting rooms available. An area shuttle within 4.00 km and a cruise ship terminal shuttle are available for a fee. A terrace, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Palm Royale Cairns. Self parking is free. Smoking is allowed in designated areas at this 4-star Cairns hotel.

  • 150 guestrooms or units
  • 3 levels
  • 4 buildings
  • Built in 1985
  • Conference center
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Gift shop
  • ATM
  • Elevator
  • Smoking in designated areas
  • Microwave in a common area

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Children's pool
  • Free WiFi
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Cairns Station (4.4 km / 2.7 mi)
  • Property shuttles: Area shuttle within 4.00 km, cruise terminal shuttle, and shopping center shuttle available for a surcharge
  • Parking: Free self parking

Room Amenities

Palm Royale Cairns offers 150 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Rooms open to balconies. Televisions come with digital channels. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

  • Private balcony
  • Television
  • Digital channels
  • Coffee maker
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Exterior corridor access
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Connecting rooms available

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

This property offers transfers from the cruise terminal (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Palm Royale Cairns offers transfers from the cruise terminal (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 30.0 per day.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray. Social distancing measures are in place; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner. Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • Cash or credit card deposit required
  • Number of children who can stay for free – 2
  • Debit cards
  • UnionPay
  • Staffed front desk
  • Security system
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of AUD 100 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: AUD 30.0 per day
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Cairns Palm Royale
  • Palm Cairns
  • Palm Royale Cairns
  • Palm Royale Hotel
  • Palm Royale Hotel Cairns
  • Palm Royale Cairns Hotel
  • Palm Royale Cairns Hotel
  • Palm Royale Cairns Manunda
  • Palm Royale Cairns Hotel Manunda

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.