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4.2 out of 5

"Property is in great need of some maintenance. Tap washers need replacing. There's mould in the bathroom " More

By a verified traveller on Sun 09 May 2021

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Hotel Description

At this apartment you'll be within just a 10-minute stroll of Cairns Night Markets and Cairns Central Shopping Centre. Highlights at this property include an outdoor swimming pool, and in-room kitchens and washers/dryers.

You can enjoy a TV with cable channels, and the apartment features free WiFi, a balcony, and a sofa bed. In-room dining is easy with a kitchen that comes equipped with a refrigerator, a microwave, and a stovetop. A living room, a hair dryer, and an iron/ironing board are also available. Weekly housekeeping is available.

This apartment building offers free WiFi in public areas, a rooftop terrace, and a 24-hour front desk. Other amenities include laundry facilities, a garden, and barbecue grills. There's also the convenience of free self parking.

Sights within a 10-minute walk of this 3.5-star Cairns Central Business District property include Cairns Convention Centre and Cairns Esplanade.

Apartment, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 4 Max
AU$173* Per night/room 7 Jul. - 8 Jul.

Inn Cairns Boutique Apartments ratings based on 218 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Inn Cairns Boutique Apartments

Everyone (128) Couples (55) Business (1) Family (29)
5 out of 5
Great location

Posted by on 13 Jun. 2021

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2 out of 5
Apartment was in a great location Very disappointed by apartment,not properly cleaned and outdated dining and lounge

Posted by on 25 May 2021

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Comment from Hotel Management

26 May 2021 by Frances

Thank you for your feedback which is appreciated. We are working on updating the apartments and we are very sorry that you were disappointed. With kind regards,

3 out of 5
Property is in great need of some maintenance. Tap washers need replacing. There's mould in the bathroom

Posted by on 9 May 2021

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Comment from Hotel Management

19 May 2021 by Frances

Thank you for your feedback which is always appreciated. We are aware of the need to upgrade the rooms and this is a work in progress. With kind regards,

5 out of 5
Excellent location , waking distances to woolies and day tour pickups. Rooms are spacious and well air conditioned. Parking inside the building. Not too far from the Cairns airport. Mr Harry hotel Manger was friendly and very helpful throughout our stay. This apartment is affordable and family friendly.

Posted by on 15 Apr. 2021

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Comment from Hotel Management

29 Apr. 2021 by Harry

HI, Glad to know you enjoyed your stay at Inn Cairns. Thanks for the wonderful review and we look forward to welcoming you again in the future. Inn Cairns Boutique Apartments

2 out of 5
Terrible lack of maintenance and repair in the room and common areas. In the condition it was in, my room should not have been let. At the least, it should not have been let at the price I was charged.

Posted by on 18 Mar. 2021

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Comment from Hotel Management

22 Mar. 2021 by Frances

Good afternoon, Thank you for your feedback which is appreciated. We are aware that some of the rooms need upgrading and we are working on it. I am sorry that your room was not up to the standard you had hoped for. You do not say which room you were in but we could perhaps have moved you if you had spoken to us at the time. With kind regards,

5 out of 5
It has a gorgeous undercover bbq area in the decked 1.3m deep pool. The pool really looks spectacular at night. Apartments have air-con, all your cooking needs, kitchen & cutley/crockery, pots & pans, fridge, microwave, stove top, washing machine, dryer, iron & board, pullout sofabed in the lounge, tv in lounge & also in the sepatate bedroom, balcony thats smoker friendly. I have stayed Inn Cairns many times due to its location (close to supermarket, bottle-o, pubs & restaurants, the lagoon, marina, tours & activities) right in the city centre. Its is reasonably priced. Its a quiet complex, staff are friendly & eager to help any way the can. Always clean & tidy. 10 out of 10

Posted by on 26 Jan. 2021

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Comment from Hotel Management

27 Jan. 2021 by Harry

Hi Anon, Thank you for your very positive review and we do hope that you will stay with us again some time. With kind Regards Harry

4 out of 5
City centre - close to plenty of walking opportunities, shops and restaurants.

Posted by on 15 Jan. 2021

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Comment from Hotel Management

20 Jan. 2021 by Harry

Thanks for staying with us. We appreciate your feedback!

3 out of 5
Close to everything. Staff were pleasant. Stain on carpet/washing machine leaked whilst in operation. But overall good value for money

Posted by on 6 Jan. 2021

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Comment from Hotel Management

17 Feb. 2021 by Frances

Thank you for taking the time to submit a review, which is really appreciated. Our apologies for the washing machine leak, which I hope was dealt with efficiently. With kind regards,

5 out of 5
Great and friendly staff, affordable prices and nice apartments. Ideal location in the heart of the city, would definitely recommend to stay here.

Posted by on 19 Dec. 2020

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Comment from Hotel Management

22 Dec. 2020 by Harry

Hi Anon, Thank you for your very positive review and we do hope that you will stay with us again some time. With kind regards,

1 out of 5
We did not get any sleep, parties all night. Blankets were dirty and sheets didn’t look cleaned from previous guest. Staff too preoccupied to care.

Posted by , from Innisfail on 1 Aug. 2020

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Comment from Hotel Management

11 Aug. 2020 by Alan

Hello Sarah, We are a bit puzzled by your report. Wondering if the parties were in the building or in the street. We assure you that we never re-use sheets or towels, and we certainly care about the welfare of our guests.

About the Inn Cairns Boutique Apartments

Location 71 Lake Street, Cairns, QLD 4870

Property Features

As a guest of this apartment, you'll find an outdoor pool, a rooftop terrace, and tour/ticket assistance. Public spaces have free WiFi. This apartment also features barbecue grills, a garden, and laundry facilities. Self parking is free. Smoking is allowed in designated areas at this 3.5-star Cairns apartment.

  • 1 building
  • 35 guestrooms or units
  • 6 levels
  • Terrace on the roof
  • Poolside lounge chairs
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Storage area for luggage
  • Tour and ticket information
  • Garden
  • BBQ grill(s)
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Number of living rooms
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Sofa bed
  • Washer/dryer
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Cairns Intl. Airport (CNS) (6.4 km / 4 mi)
  • Train station: Cairns Station (1.8 km / 1.1 mi)
  • Parking: Free self parking

Room Amenities

This apartment offers 35 accommodations with washers/dryers and hair dryers. Rooms open to balconies. Accommodations offer separate living rooms and include sofa beds. Accommodations at this 3.5-star apartment have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries. This Cairns apartment provides complimentary wireless Internet access. Televisions come with premium cable channels. Housekeeping is provided weekly.

  • In-room kitchen
  • Washer and dryer
  • Private balcony
  • Separate bedroom
  • Living room
  • Pull-out sofa bed
  • Television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Stove
  • Kitchenware
  • Shower and tub combination
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (weekly)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wardrobe or closet

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight

Special check-in instructions:

To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 5:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 25.0 per day.
  • Cribs (infant beds) are available for AUD 10.0 per day.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Contactless check-in and contactless check-out are available. The property is kept vacant for a minimum of 24 hours between guest stays.

  • Debit cards not accepted
  • Staffed front desk
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • gap period enforced between guest stays 24 hours
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Housekeeping fee: AUD 50 per day
  • Crib (infant bed) fee: AUD 10.0 per day
  • Rollaway bed fee: AUD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Boutique Cairns
  • Cairns Boutique
  • Inn Boutique Apartments
  • Inn Cairns Boutique Apartments
  • Cairns Boutique Apartments
  • Cairns Apartments Cairns
  • Inn Cairns Boutique Apartments Cairns
  • Inn Cairns Boutique Apartments Apartment
  • Inn Cairns Boutique Apartments Apartment Cairns
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.