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City Plaza Apartments

4.0 star property

Photo gallery for City Plaza Apartments

Iron/ironing board, free WiFi, bed sheets
Basic Apartment, 2 Bedrooms, Ground Floor
In-room dining
Outdoor pool, pool umbrellas
Interior entrance

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Spa pool
  • Kitchen
  • Washing machine
  • Dryer
  • Free Wi-Fi

Explore the area

View map
37-39 Digger Street, Cairns North, QLD, 4870
  • Place, Cairns Esplanade
    ‪2 min walk‬
  • Place, Cairns Esplanade Charles Street Parkland
    ‪6 min walk‬
  • Place, Cairns Central Shopping Centre
    ‪3 min drive‬
  • Airport, Cairns, QLD (CNS-Cairns Intl.)
    ‪6 min drive‬

Room options

View all photos for Standard Apartment, 2 Bedrooms

Iron/ironing board, free WiFi, bed sheets

Standard Apartment, 2 Bedrooms

  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Apartment, 1 Bedroom

Iron/ironing board, free WiFi, bed sheets

Standard Apartment, 1 Bedroom

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

About the area

Cairns

At City Plaza Apartments you'll be within a short 5-minute stroll of Cairns Esplanade and Cairns North Beach. .You can enjoy a flat-screen TV with a DVD player, and each apartment features a washer/dryer, free WiFi and a furnished balcony. In-room dining is easy with a kitchen that comes equipped with a fridge, a microwave and a stovetop. A living room, a dining area and a coffee/tea maker are also available. Weekly housekeeping is available. .Enjoy the outdoor swimming pool and Hot tub. Other amenities include free Wi-Fi in public areas and laundry facilities.
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What's nearby

  • Cairns Esplanade - 2 min walk - 0.2 km
  • Cairns Esplanade Charles Street Parkland - 6 min walk - 0.6 km
  • Cairns Central Shopping Centre - 3 min drive - 2.1 km
  • Cairns Night Markets - 4 min drive - 2.5 km
  • Esplanade Lagoon - 6 min drive - 3.6 km

Getting around

  • Cairns Station - 4 min drive
  • Cairns, QLD (CNS-Cairns Intl.) - 5 min drive

Restaurants

  • ‪Muddy's Cafe - ‬17 min walk
  • ‪Smith Street Cafe - ‬7 min walk
  • ‪Dunwoodys - ‬6 min walk
  • ‪Paper Crane - ‬3 min drive
  • ‪Coral Hedge Brasserie - ‬14 min walk

About this property

City Plaza Apartments

City Plaza Apartments offers its guests an outdoor pool and a hot tub. Public spaces have free WiFi. A terrace, barbecue grills, and tour/ticket assistance are also featured at City Plaza Apartments.

This 4-star Cairns apartment is smoke free.

  • 16 guestrooms or units
  • 3 levels
  • 2 buildings
  • Built in 2002
  • Umbrellas for the pool
  • Self-service laundry
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • BBQ grill(s)
  • No smoking on site
City Plaza Apartments offers 16 accommodations with washers/dryers and DVD players. Rooms open to furnished balconies. Accommodation at this 4-star apartment has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Cairns apartment provides complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Additionally, rooms include coffee/tea makers and rice cookers. Housekeeping is provided on a weekly basis.

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Property amenities

Beach

  • Beach nearby

Pool/Spa

  • Hot tub
  • Outdoor pool
  • Pool umbrellas

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • Highchair

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Rice cooker
  • Toaster

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: AUD 15 per night

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Living spaces

  • Living room
  • Separate dining area

Entertainment

  • 80-cm flat-screen TV
  • DVD player

Outdoor areas

  • Barbecue grill
  • Furnished balcony
  • Garden
  • Terrace

Laundry

  • Laundry facilities
  • Washer/dryer

Climate control

  • Air conditioning
  • Ceiling fan

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Smoke-free property

Services and conveniences

  • Iron/ironing board
  • Luggage storage
  • Safe at front desk
  • Tour and ticket assistance
  • Virtual front desk
  • Weekly housekeeping

Location highlights

  • In a business district
  • In the suburbs
  • Near a train station
  • Near the airport
  • Near the boardwalk/promenade
  • Near the ocean

Things to do

  • Boat tours nearby
  • Scuba diving nearby
  • Snorkelling nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Security system
  • Fire extinguisher

General

  • 16 units
  • 2 buildings
  • 3 floors
  • Built in 2002
  • Garden

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 6:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Late check-out fee: AUD 50
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests can access their accommodation through a private entrance
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
A virtual front desk provides assistance to guests
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Check-out instructions

The host requires you to complete the following before checking out:
Load and start the dishwasher
Remove personal items, remove leftover food and drinks and take out the rubbish
Turn off the lights, lock the doors and return the keys
Checkout is by 10am

Access methods

Private entrance

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 15.0 per night.
  • Cots (infant beds) are available for AUD 10.0 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: AUD 50
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. No on-site parking is available. Minimum Spring Break check-in age is 18 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard and Union Pay. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation. The property is professionally cleaned.

Property is also known as

City Plaza Apartments Cairns North
City Plaza Cairns North
City Plaza Apartments Apartment Cairns
City Plaza Apartments Cairns
City Plaza Apartments Cairns
City Plaza Apartments Apartment
City Plaza Apartments Cairns North
City Plaza Apartments Apartment Cairns North

Frequently asked questions

What is the cancellation policy at City Plaza Apartments?

City Plaza Apartments offers free cancellation on select room rates. Check out the cancellation policy for more info.

Are there any beaches close to City Plaza Apartments?

Yep, City Plaza Apartments is a short 4-minute walk from Cairns North Beach. Fun beach activities include snorkelling and scuba diving. You can also find boat tours.

Does City Plaza Apartments have a pool?

City Plaza Apartments has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

What makes City Plaza Apartments a romantic place to stay?

1 hot tub, plus private balconies in the guestrooms, help set the scene for a romantic weekend at City Plaza Apartments.

Is City Plaza Apartments family-friendly?

You bet! With amenities such as laundry facilities and a BBQ, as well as highchairs in the guestrooms, it's no surprise that City Plaza Apartments is a hit with families.

Is there a free airport shuttle available at City Plaza Apartments?

No, City Plaza Apartments does not offer an airport shuttle service.

What time are check-in & check-out at City Plaza Apartments?

Check-in begins at 2:00 PM. Check-out time is 10 AM.

Are pets allowed at City Plaza Apartments?

No, only service animals are allowed.

City Plaza Apartments Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 55 out of 135 reviews
Rating 8 - Good. 57 out of 135 reviews
Rating 6 - Okay. 13 out of 135 reviews
Rating 4 - Poor. 7 out of 135 reviews
Rating 2 - Terrible. 3 out of 135 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

6/10 Okay

Richard

Disliked: Property conditions & facilities
Pleasant stay
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Hongwei

Liked: Cleanliness, amenities, property conditions & facilities
It is in a quiet street, short drive to marina and shopping centre
Stayed 6 nights in Jun 2025
Verified

8/10 Good

Chantal

Liked: Cleanliness, room comfort, communication
Perfect getaway for small family. Nice layout.
Stayed 3 nights in Nov 2024
Verified

6/10 Okay

Duncan

To check in you need to go to another motel. I rang earlier to confirm check in time and spoke to a man who was abrupt and also didn't inform me on needing to go to a different motel. My partner rang the next day to find out the wifi password. The lady was very polite but again the male was abrupt to the point of rude about it.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

kim

Liked: Amenities, property conditions & facilities, communication
The property had a pool and was close to the waterfront.
Stayed 2 nights in Mar 2023
Verified

8/10 Good

Warren

Liked: Cleanliness, communication
Great place. Very close to hospital cafes tavern airport. Kitchen too.
Stayed 2 nights in Mar 2023
Verified

10/10 Excellent

Angela

Liked: Cleanliness, room comfort, communication

great apartment- no hot tub

Comfortable casual accommodation- great for a few days with kitchen and laundry in the unit. It was a little confusing to check in and out when not arriving during reception hours- we called the posted number and had a smooth check-in but no one answered when we tried to setup checkout for early morning the next day so we left the key fobs in the drop box and left a message and hoped. One detail was that a hot tub is listed and I thought I verified by looking ta the pool image to see a small side pool- which ended up being just that and not a hot tub.
Stayed 3 nights in Nov 2024
Verified

4/10 Poor

Nathan

Disliked: Cleanliness, communication
Property manager Complained about late check in, even though we noted on the Wotif booking. He then complained that we didn’t book direct and noted how much money we lost on arrival. Several things in the apartment didn’t work. Toilet leaked and would refill constantly. Aircon in lounge room rattled soo much we couldn’t use. There was nothing in the apartment to clean, had to use a towel to clean the floor after being at the beach. Virtually no toiletries were provided: 1 roll toilet tissue, some shampoo and 2 bars of soap. A bit rich for the price. Kitchen had no oven, toaster didn’t work, no overhead extraction fan, no frying pan. Think they should revise their star rating and prices. Very disappointing considering how often I use this website for work. Please review NB
Verified

6/10 Okay

Verified traveller

Disliked: Communication

Average place to stay

Called to ask if we could store our luggage until checkin time was asked how we booked then told off for not booking direct and via a third party amongst other complaints about not booking direct with them then told too busy and nowhere to store luggage despite website stating can store luggage. Not off to a great start! Arrived at 1.45pm, reception unattended, rang the number was told he’d come but would be 15min away and room not ready til 2.30pm as they’ve been very busy and room was still being cleaned as previous occupants messy. This time though they stored our luggage in our room. Two bedroom apartment with kitchen - floors were clean, stains on both couches, paint peeling from ceiling in bedroom (see photo) kitchen benches still dirty, cooktop burnt, bare minimum with crockery and cooking utensils. Bathroom ok (if you’re ok with shower curtains!) blinds faulty and didn’t close properly in lounge. Beds soft, pillows were thin and ineffective. Has a small pool, we didn’t use it. Parking spaces available for car if needed, gate closed overnight so secure. Location: close to esplanade but a decent walk to get to shops and cafes
Stayed 3 nights in Jul 2024
Verified

4/10 Poor

Renier de

Disliked: Cleanliness, property conditions & facilities
It was a place to sleep, the beds had clean sheets, there was a safe parking spot for the car. As for the rest, the place is really run down, When we came in 1st time I had to sweep the floors and got rid of a heap of dust and dirt, there was a half empty coke can at the entrance, the floors had some sticky substance which we washed off. There was not a single clean plate, glass, cup etc. Had to was all the cutlery before use, not enough plates/cutlery/utensils to serve even 3 people. The place had a really bad smell, we had to buy deodorants to get it to an ok level. Shower curtain was filthy, all the walls looks like they haven’t been painted since the place was built, some of the ceilings look like it could either be filthy/ have water stains, kitchen counter is burnt and needs replacement, pots and pans need to be replaced, tiles cracked throughout the place, blinds need to be replaced. Hood top was disgustingly dirty. Doors and walls had heaps of gapes, scrapes, screw holes. Walls next to table had some yellow liquid spill never cleaned off. Brown substance (probably poop) on the wall behind the toilet paper roll on wall. Tumble dryer only works on 1 setting, wifi was patchy.
Stayed 6 nights in Jun 2024
Verified

10/10 Excellent

Rafael

Liked: Cleanliness, property conditions & facilities
Disliked: Communication
Excelentes instalaciones y limpieza. Bastante cómodo con todo lo necesario. Lo único que tiene el representante es una comunicación bastante mala con el cliente, generalmente nunca respondió
Stayed 5 nights in Jan 2025
Verified

2/10 Terrible

???

Disliked: Cleanliness, amenities, property conditions & facilities, communication
予定通りチェックインしようとしたが、レセプションに誰もいなく、電話したら部屋が無いとの事。話になりませんでした。
Stayed 5 nights in Aug 2023
Verified

10/10 Excellent

Steven

Liked: Cleanliness, amenities, property conditions & facilities, communication
Enjoy staying
Verified

8/10 Good

Ray

Liked: Cleanliness, amenities, property conditions & facilities, communication
Clean, comfortable and spacious with 2 bedrooms. Close to travel around to various activities we booked during our stay. Quiet and peaceful.
Stayed 4 nights in Apr 2022
Verified

10/10 Excellent

Gabrielle

Liked: Cleanliness, amenities, property conditions & facilities, communication
Lovely quiet complex. Spacious rooms. Pool and outdoor spa. 30 minutes walk to restaurants and shopping and marina for reef activities.
Stayed 8 nights in Apr 2022
Verified

8/10 Good

Lynette

Liked: Cleanliness, amenities
A convenient place to stay. Easy to get to and not too far from main city.
Stayed 9 nights in Apr 2022
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort, communication

City Plaza Cairns

Property was at a good spot well maintained and clean to stay.
Stayed 5 nights in Jan 2022
Verified

4/10 Poor

Renata

Disliked: Cleanliness, property conditions & facilities, communication
The manager was rude and the unit old and dirty. The double bed mattress had caved in on on side, the bathroom was mouldy (painted over) and the only ventilation was the window over the bath/shower which allowed the neighbours to see you shower. The balcony was FILTHY. the tiles in the kitchen were lifting. Was not allowed to check in until 2:30 even though the owner knew we arrived early morning and their website states a 1:30pm check in. Not once we're we told o enjoy our stay. Even upon checkout we were not asked how our stay was. Would not recommend to anyone. Certainly not 4 stars as website says.
Stayed 7 nights in Sep 2021
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
Not clean
Stayed 5 nights in Jul 2021
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities, communication
Lots of room for Mum and 2 teenage girls! Good location, quiet and close enough to the action. All you need and easy in and out.
Stayed 4 nights in Jun 2021
Verified

8/10 Good

Matthew

Liked: Cleanliness, property conditions & facilities, room comfort

All that's required, no frills.

Check in was picking up keys in an envelope left outside reception window. Office hours appear to be limited, however, room was spacious and well appointed. Check out was dropping keys into locked box. Note that rooms aren't cleaned daily.
Lounge
Kitchen
Bed 1
Bathroom
Stayed 2 nights in Nov 2019
Verified

10/10 Excellent

Hugh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent apartment accomodation

Spacious, private, walkable to shop and promenade. Great kitchen and laundry, seperate toilet, big balcony, lots of foxtel channels. Good value. Staff acted quickly with problem.
Stayed 9 nights in Jul 2019
Verified

6/10 Okay

Verified traveller

Size of the appartments and location was good. I believe that the apartment needed to be clean during the week. The towels were not change. Usually that is happening in the other similar places.
Stayed 7 nights in Jul 2019
Verified

6/10 Okay

Steve

Disliked: Cleanliness, amenities
I don't feel the floors had been cleaned properly (mopping), the unit for it's size should have an oven but it doesn't. There was not enough cleaning products for the bathroom. There ws not a cleaning cloth for the dishes.
Stayed 3 nights in Jul 2019
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was never a member of staff to contact. They never answered the phone and there was never a person in the office. We stayed several days and never saw a staff member. The AC vents desperately need to be cleaned and while it wasn't in terrible condition it did not seem like anyone was putting in any effort in upkeep.
Stayed 5 nights in Apr 2019