4.9 out of 5

"In a perfect position just metres from the pier end of the Esplanade, it has good security features and a very tranquil atmosphere with a large lagoon ... " More

By a verified traveller on Sun 29 Jul 2018

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Hotel Description

A luxury stay in Palm Cove awaits you at Sanctuary Palm Cove. You'll be steps from Palm Cove Beach and 4.4 km (2.7 mi) from Clifton Beach. Highlights at this beachfront hotel include an outdoor swimming pool, and in-room kitchens and washers/dryers.

Plasma TVs with cable channels are featured in all 23 individually decorated rooms, and you can enjoy free WiFi, balconies and dining areas. In-room dining is easy with kitchens that come equipped with fridges, microwaves and hobs. Additionally, sitting areas, DVD players and coffee/tea makers are available.

Spend the day at the beach and enjoy the on-site spa tub and kids' swimming pool. Other amenities include free WiFi in public areas and laundry facilities. There's also the convenience of free self parking.

Within a 15-minute drive of this 5-star Palm Cove hotel, attractions include Great Barrier Reef and Skyrail Rainforest Cableway.

Standard Apartment, 3 Bedrooms

Bed Count 3 King Beds Maximum Occupancy 6 Max

Standard Apartment, 2 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 4 Max

1 Bedroom Private Retreat

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Apartment, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 2 Max

Sanctuary Palm Cove ratings based on 59 Verified Reviews

Review Summary
4.9 out of 5 5.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Sanctuary Palm Cove

Everyone (34) Couples (13) Family (12)
5 out of 5
Really nice place. The apartments had plenty of space and were very well appointed. This was a wonderful place to stay in palm cove. And if we return, we will stay here again.

Posted by on 1 Dec. 2018

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2 out of 5
It was a nice and quiet place to stay , the unit was well equipped, the staff were very helpful, the biggest problem we had was the aircon did not work properly because it was old and out dated needed updating, and the unit could of been a lot cleaner!

Posted by , from Weipa on 25 Nov. 2018

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Comment from Hotel Management

4 Dec. 2018 by Karyn

Hi Adro Glad you enjoyed your stay at Sanctuary and sorry for the inconvenience with the bedroom airconditioning. As you are aware we were happy to swap you to another apartment which you declined. I hope you were happy with the refund your were given because of the airconditioning problem. Kind Regards

5 out of 5
This is our second time here, fantastic units and just off the main strip so you don't get the full on hustle & bustle. Fully self contained apartments, just like being at home. Will come again :)

Posted by , from Melbourne, Australia on 1 Nov. 2018

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5 out of 5
Quiet, relaxing sanctuary away from the Main Street and prevailing winds, yet a short walk to everything. The sound of birdsong was lovely to wake up to. Pool is large and heated to a comfortable temperature. .. lovely to return to after a swim at the beach. Everything is well looked after, including the large wonderful garden.

Posted by , from NSW on 20 Sep. 2018

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5 out of 5

Posted by on 20 Sep. 2018

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5 out of 5

Everything To Like

Pros: Everything
Cons: Nothing, based on our experience
Location: Very close to the cafés, restaurants and shops on the Esplanade
In a perfect position just metres from the pier end of the Esplanade, it has good security features and a very tranquil atmosphere with a large lagoon and trees a feature. We had an apartment retreat beside (but private from) the heated pool. The apartment was one-bedroom but very roomy with an ensuite, lounge and kitchen/dining plus spa. All staff were very friendly and the lady at reception was lovely and could not have been more helpful.

Posted by , from Toowoomba on 29 Jul. 2018

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5 out of 5
Fantastic location, beautiful setting, staff were first class, well kept grounds, apartment was clean and tidy, looking forward to going back!

Posted by , from adelaide on 20 Apr. 2018

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5 out of 5
Loved it. Great spot, beautiful surrounds, lovely hosts.

Posted by on 2 Apr. 2018

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5 out of 5

fantastic holiday

Really great apartment, layout suited us well, very spacious and large. The pool was lovely, just a short stroll to the beach and restaurants. Very helpful managers - will definitely return.

Posted by , from sydney on 1 Jan. 2018

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4 out of 5

Lovely accomm well located

Pros: The garden surrounds and well equipped kitchen.
Cons: Extra towels could have been handy. 1 towel each for a 7 day stay was a bit tight...
Location: Plenty restaurants and cafes. We enjoyed neighbouring towns and Atherton Tablelands. Also did plenty cycling in the area.
Very quiet boutique accommodation. Great kitchen facilities to allow self catering and well located for all the restaurants. Comfortable bed. Huge pool with plenty lounges. Gorgeous garden grounds. Appartments were very spacious with plenty indoors and outdoors living.

Posted by , from melbourne on 30 Oct. 2017

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About the Sanctuary Palm Cove

Location 6 Cedar Road, Palm Cove, QLD 4879

Property Features

Sanctuary Palm Cove offers its guests an outdoor pool, a spa tub, and a kid's pool. A computer station is on site and WiFi is free in public spaces. Tour or ticket assistance, a BBQ, and multilingual staff are also featured at the luxury Sanctuary Palm Cove. Free self parking is available. This 5-star Palm Cove hotel is smoke free.

  • 23 guestrooms or units
  • 4 levels
  • 3 buildings
  • Built in 2003
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Garden
  • BBQ grill(s)
  • Computer for guest use
  • Lift
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Cairns, QLD (CNS-Cairns Intl.) (25.8 km / 16.1 mi)
  • Parking: Free self parking

Room Amenities

Sanctuary Palm Cove offers 23 forms of air-conditioned accommodation with washers/dryers and DVD players. Rooms open to balconies. This individually decorated accommodation has separate sitting areas. 42-inch Plasma televisions come with cable channels. Accommodation at this 5-star hotel has kitchens with full-sized fridge/freezers, hobs, microwaves and separate dining areas. Bathrooms include a shower, complimentary toiletries and a hairdryer. This Palm Cove hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include coffee/tea makers and an iron/ironing board.

  • In-room kitchen
  • Washer and dryer
  • Private balcony
  • Separate bedroom
  • Dining room
  • Sitting area
  • HD television
  • Cable channels
  • DVD player
  • Fridge (full size)
  • Microwave
  • Hob
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Shower
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Unique decor

Hotel Policies

Check-in

  • Check-in time ends at 6 PM
  • Check-in time starts at 2 PM
  • Minimum check-in age is 18

Special check-in instructions:

The front desk is open daily from 8 AM - 6 PM.

Guests planning to arrive outside of normal check-in hours or on the weekend must contact this property 24 hours prior the arrival to arrange check-in. please contact the property using the information on the reservation confirmation received after booking.

The front desk at this property is open daily from 8 AM - 6 PM.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available.
  • Cribs (infant beds) are available for AUD 5.0 per day.

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: AUD 250 (subject to availability)
  • Crib (infant bed) fee: AUD 5.0 per day
  • Rollaway beds are available for an additional fee
  • On-site credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Sanctuary Palm Cove Hotel
  • Sanctuary Palm Cove
  • Sanctuary Palm Cove Hotel Palm Cove

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.