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Sanctuary Palm Cove

5.0 star property
Luxury hotel on the beach, with outdoor pool

Photo gallery for Sanctuary Palm Cove

Outdoor pool, pool loungers
Porch
Full-sized fridge, microwave, stovetop, dishwasher
2 Bedroom Courtyard Villa | Living area
Fishing

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Pool
  • Kitchen
  • Parking included
  • Laundry
  • Free WiFi

Explore the area

View map
6 Cedar Road, Palm Cove, QLD, 4879
  • Palm Cove Beach
    ‪2 min walk‬
  • Clifton Beach
    ‪7 min drive‬
  • Trinity Beach
    ‪12 min drive‬
  • Cairns, QLD (CNS-Cairns Intl.)
    ‪30 min drive‬

About the area

Cairns

A luxury stay in Cairns awaits you at Sanctuary Palm Cove. You'll be within a 10-minute walk of Palm Cove Beach and 1.8 km (1.1 mi) from Vie Spa Palm Cove. Highlights at this beachfront hotel include an outdoor swimming pool, and in-room kitchens and washers/dryers. .Spend the day at the beach and enjoy the on-site Hot tub, kids' swimming pool and pool loungers. Added amenities include free Wi-Fi in public areas and laundry facilities. There's also free self parking, along with the convenience of an airport shuttle. .Places within a 30-minute walk of this 5-property class Palm Cove hotel include Wet Tropics of Queensland and Macalister Range National Park.

What's nearby

  • Palm Cove Beach - 2 min walk - 0.2 km
  • Clifton Village Shopping Centre - 4 min drive - 3.9 km
  • Clifton Beach - 7 min drive - 6.4 km
  • Kewarra Beach - 8 min drive - 6.7 km
  • Trinity Beach - 12 min drive - 11.0 km

Getting around

  • Redlynch Station - 17 min drive
  • Cairns, QLD (CNS-Cairns Intl.) - 23 min drive

Restaurants

  • ‪Espresso&Co - ‬5 min walk
  • ‪Palm Cove Tavern - ‬12 min walk
  • ‪Nu Nu Restaurant - ‬13 min walk
  • ‪Vivo Palm Cove - ‬12 min walk
  • ‪Kushi - ‬9 min walk

About this property

Sanctuary Palm Cove

Luxury hotel on the beach, with outdoor pool
Sanctuary Palm Cove offers its guests a kids' pool, an outdoor pool, and Access to hot tub. A computer station is on site and WiFi is free in public spaces. A terrace, barbecue grills, and multilingual staff are also featured at the luxury Sanctuary Palm Cove. Self parking is free.

This 5-star Cairns hotel is smoke free.

  • 23 guestrooms or units
  • 4 levels
  • 3 buildings
  • Built in 2003
  • Poolside lounge chairs
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • BBQ grill(s)
  • Beauty salon
  • Computer for guest use
  • No smoking on site
Sanctuary Palm Cove offers 23 air-conditioned accommodations with washers/dryers and DVD players. Rooms open to patios. This individually decorated accommodation has separate sitting areas. Beds feature premium bedding. 50-inch Smart televisions come with digital channels. Accommodation at this 5-star hotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include espresso makers and coffee/tea makers. Housekeeping is provided on a weekly basis.

Languages

English

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site

Things to do

  • Bicycle rentals
  • Children's pool
  • Hot tub
  • Outdoor pool

Family friendly

  • Children's pool
  • Cot (surcharge)
  • DVD player
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room washer/dryer
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Separate bedroom

Conveniences

  • Hair salon
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • On the beach
  • Pool loungers
  • Terrace

Accessibility

  • Hardwood flooring in room
  • No lift
  • Tile flooring in room

More

  • 3 buildings
  • 4 floors
  • Built in 2003
  • Smoke-free property

Room amenities

Bedroom

  • Cot (surcharge)
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with digital channels
  • DVD player
  • Streaming services

Food and drink

  • Blender
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Espresso maker
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Toaster

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Safe
  • Separate sitting area
  • Washer/dryer

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 6 PM
Early check-in subject to availability
Early check-in fee: AUD 250
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 8 AM - 6 PM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation
Guests planning to arrive outside of normal check-in hours or on the weekend must contact this property 24 hours prior the arrival to arrange check-in.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 8 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 125.0 per day.
  • Cots (infant beds) are available for AUD 50.0 per day.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: AUD 250 (subject to availability)
  • Crib (infant bed) fee: AUD 50.0 per day
  • Rollaway bed fee: AUD 125.0 per day
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Children aged 8 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Palm Cove Sanctuary
Sanctuary Hotel Palm Cove
Sanctuary Palm Cove
Sanctuary Palm Cove Hotel
Sanctuary Palm Cove Hotel Palm Cove
Sanctuary Palm Cove Hotel
Sanctuary Palm Cove Palm Cove
Sanctuary Palm Cove Hotel Palm Cove

Frequently asked questions

What is the cancellation policy at Sanctuary Palm Cove?

Sanctuary Palm Cove offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Sanctuary Palm Cove?

Yep, Sanctuary Palm Cove has a free self car park.

Are there any beaches close to Sanctuary Palm Cove?

Yep, Sanctuary Palm Cove is a short 5-minute walk from Palm Cove Beach. Fun beach activities include snorkelling, scuba diving and windsurfing. You can also find boat tours.

Does Sanctuary Palm Cove have a pool?

Sanctuary Palm Cove has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What makes Sanctuary Palm Cove a romantic place to stay?

1 hot tub, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Sanctuary Palm Cove.

Is Sanctuary Palm Cove family-friendly?

You bet! With amenities such as a children's pool and laundry facilities, as well as cots/infant beds in the guestrooms, it's no surprise that Sanctuary Palm Cove is a hit with families.

Is there a free airport shuttle available at Sanctuary Palm Cove?

No, but there's an airport shuttle for a fee.

What time are check-in & check-out at Sanctuary Palm Cove?

Check-in begins at 2 PM. Check-out time is 10 AM.

Are pets allowed at Sanctuary Palm Cove?

No, pets are not allowed.

Sanctuary Palm Cove Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 278 out of 306 reviews
Rating 8 - Good. 23 out of 306 reviews
Rating 6 - Okay. 3 out of 306 reviews
Rating 4 - Poor. 1 out of 306 reviews
Rating 2 - Terrible. 0 out of 306 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Wendy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Loved our stay here! So beautiful and peaceful being surrounded by nature. Staff are great. Will definitely stay here again.
Stayed 7 nights in Aug 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
A peaceful and tranquil escape. Everything was beautifully maintained, clean and very comfortable. Staff were friendly, approachable and helpful. Highly recommend staying at Sanctuary.
Stayed 4 nights in Jul 2025

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Already planning our next visit.
Stayed 7 nights in Aug 2025

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location, close to the beach and shops/restaurants but private and quiet. Had a large, heated pool, which we made very good use of. Highly recommend.
Stayed 5 nights in Jul 2025

8/10 Good

Nicole

Travelled with partner
Liked: Cleanliness, staff & service, amenities
If you are a family with young children this is a perfect place to stay, but if you are looking for peace and quiet you will need to stay elsewhere. While the resort staff are unable to discipline the children of guests, the fact that the children in the apartment above us screamed and cried from 6am until late at night every day made it very difficult for us to relax. We thought we had booked the one-bedroom retreat with spa, but when we arrived at the venue we were given a different apartment.
Stayed 7 nights in Jul 2025

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely apartment and beautiful grounds. Close to everything but quiet and private.
Stayed 8 nights in Apr 2025

10/10 Excellent

Justin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Family Vacation Spot!

Beautiful apartments tucked away just off the Esplanade, easy walk to shops and restaurants and easy 5min drive to Coles for supplies. Rooms were perfectly suited for 4 adults and 2 children family vacation. Rooms were very clean and spacious. Grounds were lovely and the pool was really great for the kids! Would definitely recommend!
Stayed 4 nights in Apr 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was absolutely tremendous. The accommodations were fantastic, the staff was very helpful and knowledgeable about what to do and when, and the grounds themselves were beautiful. The wildlife around, being close to the beach etc. As we stated to the host, we will definitely be back.
Stayed 5 nights in Mar 2025

10/10 Excellent

Andre Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Plenty of space and privacy
Stayed 10 nights in Dec 2024

10/10 Excellent

Maria

Travelled with family
Liked: Property conditions & facilities
The Sanctuary is exactly that - a beautiful, calm and comfortable stay in paradise. Picturesque setting by the sea, comfortable, clean and spacious apartment and clean, high end facilities in and outside the apartment. We absolutely loved our stay and would recommend it to anyone wanting to enjoy a few days of peace and tranquility in a gorgeous setting.
Stayed 3 nights in Dec 2024

8/10 Good

Carol

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, big apartment. Bed linen and bath towels past their time. No towels and linen change for 6 days. Long walks to everywhere. No coffee capsules provided, as advertised. Check out strictly at 10.am. Maintenance being carried out, with generators, pruning and pool closures for cleaning while guests are in residence.
Stayed 6 nights in Nov 2024

10/10 Excellent

Damian

Travelled with partner
Liked: Property conditions & facilities
Excellent well finished apartment , and fantastic pool.
Stayed 3 nights in Oct 2024

10/10 Excellent

brett

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing private bungalow with living area - full Kitchen, comfortable bed Private - local palms and bushes louvered windows all around - rise with the bird sounds & just outside studio was a 25 meter pool ( not crowded ( you could swim laps!!) and 10 step's away Palm cove esplanade with various cozy small eateries great food and reasonable prices - gluten free punk in lasagne - at surf club a 10 looking out at the quiet and scenic ocean
Stayed 4 nights in Oct 2024

10/10 Excellent

lindsay

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2024

10/10 Excellent

Victoria, Charlottesville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and peaceful property. Built as apartment living which is a plus! Location is great. I recommend this place
Stayed 5 nights in Oct 2024

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always friendly staff, lovely large apartment and close to the beach and shops
Stayed 4 nights in Sep 2024

10/10 Excellent

Anne-Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Palm Cove stay

Lovely quiet area of Palm Cove, friendly staff, walking distance to shops, restaurants, beach and bars. Spacious apartment with everything included.
Stayed 3 nights in Jul 2024

10/10 Excellent

Shadi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice 5 star
Stayed 3 nights in Jul 2024

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities
Great apartment in perfect location
Stayed 7 nights in Jul 2024

10/10 Excellent

Rajeev

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay for our family of 6. Rooms are spacious, luxurious and well appointed. The property is vast and you rarely see other guests which adds to the privacy feeling. The spa wasn’t working due to a recent weather event. Other than that, everything was excellent. The family that owns/manages the property were friendly and attentive. A logical stay in Palm Cove. Will be back again.
Stayed 3 nights in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Retreat

Beautiful secluded studio 22, rainforest outlook next to the pool. Huge spa bath. Just a short walk to cafes, bars and restaurants
Stayed 4 nights in Jun 2024

10/10 Excellent

Michael, Noble Park

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very modern and clean property run by a family business. Fantastic rooms excellent service and even have car hire available on the property. Close to the beach and all the restaurants in the area.
Stayed 6 nights in May 2024

10/10 Excellent

Vivek, Plano

Liked: Cleanliness, staff & service, property conditions & facilities
The property was just like the pictures - beautiful and clean. Only thing we would have liked to add is cleaning services. We were there for 4 nights but apparently they provide free cleaning only after a week of stay. For beach days with sand in the bathrooms etc a more frequent cleaning would really help
Stayed 4 nights in May 2024

8/10 Good

Linda Joy

Travelled with partner
Lovely property especially the pond with all the water lilies. Excellent security and great proximity to the beach, pier and esplanade.
Stayed 4 nights in May 2024

10/10 Excellent

Ingrid

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was excellent the receptionist was amazing. Everything was so lovely and clean.
Stayed 5 nights in Apr 2024