"The staff and the receptionist were all very friendly and extremely helpful. The apartment was clean and cool. Sadly the outside spa was very dirty an ... " More
All 23 individually decorated rooms feature plasma TVs with cable channels, and you can enjoy free WiFi, balconies, and dining areas. In-room dining is easy with kitchens that come equipped with refrigerators, microwaves, and stovetops. Sitting areas, DVD players, and coffee/tea makers are also available. Housekeeping is available on request.
Spend the day at the beach and enjoy the onsite spa tub and kids' swimming pool. Added amenities include free WiFi in public areas and laundry facilities. There's also free self parking, along with the convenience of an airport shuttle.
With a stay at this 5-star Palm Cove hotel, you'll be 13.1 km (8.1 mi) from Great Barrier Reef.
4 Dec. 2018 by Karyn
Hi Adro Glad you enjoyed your stay at Sanctuary and sorry for the inconvenience with the bedroom airconditioning. As you are aware we were happy to swap you to another apartment which you declined. I hope you were happy with the refund your were given because of the airconditioning problem. Kind Regards
Sanctuary Palm Cove offers its guests an outdoor pool, a spa tub, and a children's pool. A computer station is on site and WiFi is free in public spaces. A terrace, tour/ticket assistance, and barbecue grills are also featured at the luxury Sanctuary Palm Cove. Self parking is free. This 5-star Cairns hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
Sanctuary Palm Cove offers 23 air-conditioned accommodations with washers/dryers and DVD players. Rooms open to balconies. These individually decorated accommodations have separate sitting areas. 42-inch plasma televisions come with cable channels. Accommodations at this 5-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers, complimentary toiletries, and hair dryers. This Cairns hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided on request.
Special check-in instructions:
The front desk is open daily from 8 AM - 6 PM. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Guests planning to arrive outside of normal check-in hours or on the weekend must contact this property 24 hours prior the arrival to arrange check-in.
The front desk at this property is open daily from 8 AM - 6 PM.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device; reservations are required for some onsite facilities. Contactless check-in and contactless check-out are available. Each guestroom is kept vacant for a minimum of 24 hours between bookings.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.