"The property is dated and poorly maintained - all taps difficult to turn on/off and leaked badly, hand towel ring repaired with electrical tape, holes ... " More
This business-friendly hotel offers free WiFi in public areas, a fitness center, and a terrace. Other amenities include laundry facilities, a garden, and tour/ticket assistance. There's also the convenience of a free airport shuttle.
Sights within a 20-minute walk of this 3.5-star Cairns North hotel include Cairns Esplanade Charles Street Parkland and Cairns Base Hospital.
19 May 2021 by Crystal Garden Customer Service
Thanks Your feedback See you next time .
21 Apr. 2021 by Crystal Garden Customer Service
Dear Thanks your feedback
8 Dec. 2019 by anita
Hi thank you so much for your support. Looking forward to seeing you again
5 Oct. 2019 by Anita
Thank you so much for your comments. Have a good day!
There's a restaurant on site. Public spaces have free WiFi. Crystal Garden Resort & Restaurant offers its guests an outdoor pool and a fitness center. A roundtrip airport shuttle (available on request) and an area shuttle are free. A terrace, tour/ticket assistance, and a garden are also featured at the business-friendly Crystal Garden Resort & Restaurant. Self parking is free. This 3.5-star Cairns hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
Crystal Garden Resort & Restaurant offers 20 air-conditioned accommodations, which are accessible via exterior corridors and feature hair dryers and irons/ironing boards. Accommodations offer separate sitting areas and include desks. Flat-screen televisions are featured in guestrooms. Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided on request.
Crystal Garden Resort & Restaurant has a restaurant on site.
Recreational amenities at the hotel include an outdoor pool and a fitness center.
Special check-in instructions:
This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open during the following times:
Crystal Garden Resort & Restaurant offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. This property's front desk is open during the following times:
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express, Union Pay, and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place and guests are provided with hand sanitizer. Contactless check-out is available. Each guestroom is kept vacant for a minimum of 72 hours between bookings, and can be accessed from outside the building via exterior corridors.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.