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4.3 out of 5

"The carpet needed a vacuum, top of the fridge looked like it had not been wiped down for a couple of months. The a/c in the bedroom sounded like a tra ... " More

By a verified traveller on Thu 03 Oct 2019

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Hotel Description

At Trinity Beach Pacific you'll be within a 20-minute stroll of Kewarra Beach and Trinity Beach. Highlights at this property include in-room washers/dryers, free WiFi, and free Internet.

Each apartment is individually decorated and features a flat-screen TV with cable channels, along with a furnished balcony, a DVD player, and a rice cooker. In-room dining is easy with amenities like a refrigerator, a microwave, and a stovetop. Free bottled water, a ceiling fan, and a hair dryer are also available. Weekly housekeeping is available.

This business-friendly apartment building offers an outdoor pool, free WiFi in public areas, and has a library. Additionally, you'll find laundry facilities, a terrace, and a garden. There's also free self parking, along with the convenience of an airport shuttle.

Attractions within a 10-minute drive of this 3.5-star Trinity Beach property include Palm Cove Beach and Clifton Beach.

Family Suite, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Premium Apartment, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Studio

Bed Count 1 King Bed Maximum Occupancy 2 Max

Trinity Beach Pacific ratings based on 62 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Trinity Beach Pacific

Everyone (36) Couples (20) Family (6)
5 out of 5

Posted by on 16 Jun. 2020

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Comment from Hotel Management

23 Jun. 2020 by Management

Thank you Anonymous for your 5 out of 5 review we really do appreciate it. Thanks for staying with and we hope you will stay again in the near future.... Management

1 out of 5

Posted by on 27 Dec. 2019

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Comment from Hotel Management

3 Jan. 2020 by Management

Thank you Anonymous for your review however as you haven't identified yourself we have to take this review as NOT CREDIBLE. There has been NO guests who have complained about anything, if you had issues I'm sure we would of been told about them by yourself, to just go on and give a rating of 1 out of 5 is so unfair when we haven't been told about any issues.

4 out of 5

Posted by on 5 Dec. 2019

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Comment from Hotel Management

12 Dec. 2019 by Management

Thank you for review rating

4 out of 5
The carpet needed a vacuum, top of the fridge looked like it had not been wiped down for a couple of months. The a/c in the bedroom sounded like a train was coming thru the wall. We ended up not using it because it was the same noise level in side the room and out side the room and we did not want to disturb other units. The unit was in a good location and was close to the beach and various restaurants. The surrounding areas were quiet and peaceful

Posted by on 3 Oct. 2019

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Comment from Hotel Management

23 Oct. 2019 by Management

Thank you anonymous for your review. We are pleased to read you liked our location and the closeness to the beach. Unfortunately you never came to reception to report any issues during your stay if you had of we would of immediately attended to them and could possibility could have shifted you to another unit. Thanks for staying with us and we hope you will stay again.

5 out of 5
Short walk to the beach and bus stop, very pretty and well kept area. Nice places to eat

Posted by on 17 Jul. 2019

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Comment from Hotel Management

20 Jul. 2019 by Management

Thanks Anonymous for your 5 out of 5 review we really do appreciate it. We are pleased your were happy with your stay with us and we hope you will stay again in the near future.

4 out of 5
Great value for money and service was good. Would definitely stay again

Posted by on 8 Jun. 2019

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Comment from Hotel Management

15 Jun. 2019 by Front Reception

Thank you Anonymous for your lovely review. We are very pleased you were happy with the value for money and our service at Trinity Beach Pacific. Thanks for staying with us and we hope you will stay again soon.

5 out of 5
Really friendly staff. Tidy room with amenities. Nice area, close to beach

Posted by on 24 Aug. 2018

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4 out of 5

Great Location

Pros: Closeness to the beach
Great mid-priced apartment, handy to Trinity Beach and within walking distance to Bue Moon Grill - a great place for a very tasty and reasonable brunch. The apartment was clean and had all the things you need for a self-catering holiday.

Posted by , from Adelaide on 19 Aug. 2018

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Comment from Hotel Management

21 Aug. 2018 by Anthony

Thank you for your review Peter, yes Blue Moon Grill is one of our favourites and its just 350m down the road :)

4 out of 5

Overnight stay

Pros: Close to cafes' and not far from the beach area.
Cons: Just don't like box aircons prefer units with a split system.
Location: It is located 20km north of Cairns. Most accommodation in Cairns can organise trips to the reef, rainforest and surrounds so good location.
We had a ground floor studio apartment. On the small side but clean and suitable for a couple. Appeared to have a new Fridge, washing machine/Dryer. Laundry is located in the bathroom making it very cosy in there. Bed was a king and a firm mattress. Fridge is located near the bed so could hear it going through the motions during the night. This was not a major issue. We only stayed the one night but If staying for a longer period I think I would suggest a one bedroom apartment. Also studio has a box air-conditioner. I find these noisy but this may not bother others. Patio area had a table and chairs but you are just looking at a timber fence. The property appears very well maintained and a short walk to the beach area with cafés etc close by. Friendly staff as well. We even had wallabies in the garden area in the front of our unit so nice to see that. Would recommend to others. Would stay again.

Posted by on 3 Aug. 2018

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Comment from Hotel Management

4 Aug. 2018 by Anthony Jones

Hi There, Thank you for the positive review, some of our studios have had split system air cons installed and we are working with the remaining studio owners to upgrade to the same. Kind Regards

3 out of 5

Wi-Fi

Pros: It was OK and suited my stay purposes.
Wi-Fi was advertised, however not available. The one thing that I really needed in the room.

Posted by on 31 Jul. 2018

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Comment from Hotel Management

12 Aug. 2018 by Anthony Jones

We are sorry the WiFi was not available for you. We had some installation issues that have now been resolved. We now have superfast WiFi available in all rooms! We would love for you to stay again and let us know what you think of it.

Property Features

As a guest of Trinity Beach Pacific, you'll find an outdoor pool, a library, and a terrace. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. Tour/ticket assistance, barbecue grills, and a garden are also featured at the business-friendly Trinity Beach Pacific. Free self parking is available. Smoking is allowed in designated areas at this 3.5-star Cairns apartment.

  • 40 guestrooms or units
  • 2 levels
  • 3 buildings
  • Self-service laundry
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking

Transport

  • Airport: Cairns Intl. Airport (CNS) (19.6 km / 12.2 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Trinity Beach Pacific offers 40 air-conditioned accommodations, which are accessible via exterior corridors and feature washers/dryers and DVD players. Rooms open to furnished balconies. Each accommodation is individually furnished and decorated. Full-sized refrigerators/freezers, microwaves, and rice cookers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers. This Cairns apartment provides complimentary wired and wireless Internet access. 32-inch flat-screen televisions come with premium cable channels. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided weekly.

  • Washer and dryer
  • Private balcony (furnished)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • DVD player
  • Refrigerator (full size)
  • Microwave
  • Oven
  • Stove
  • Rice cooker
  • Electric kettle
  • Kitchenware
  • Shower
  • Housekeeping (weekly)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Exterior corridor access
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Friday: 9:00 AM - 4:00 PM
  • Saturday - Sunday: 9:00 AM - 11:00 AM
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information. Front desk staff will greet guests on arrival.

This property's front desk is open during the following times:

  • Monday - Friday: 9:00 AM - 4:00 PM
  • Saturday - Sunday: 9:00 AM - 11:00 AM
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 3:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information and lockbox information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Contactless check-in and contactless check-out are available.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • UnionPay
  • Guests will receive an email with special check-in instructions
  • Staffed front desk
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: AUD 45 per vehicle (one way)
  • Late check-out fee: AUD 50 (subject to availability)
  • Housekeeping fee: AUD 35.00 per day, varies per unit size
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Trinity Beach Pacific
  • Trinity Beach Pacific Resort
  • Trinity Beach Pacific Resort Cairns Region
  • Trinity Pacific Trinity
  • Trinity Beach Pacific Cairns Region
  • Trinity Beach Pacific Apartment
  • Trinity Beach Pacific Trinity Beach
  • Trinity Beach Pacific Apartment Trinity Beach

You should know

  • Trinity Beach Pacific offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.