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Aparthotel

The Reef Retreat

4.0 star property

Photo gallery for The Reef Retreat

Beach nearby
A spacious living area with a sofa, a dining table, and a kitchen area with a sink and cabinets.
A modern hotel room with a large bed, a desk with a telephone, a chair, and a balcony with a table and chairs.
Garden
A resort entrance with a sign reading "The Reef Retreat Palm Cove."

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room

Explore the area

View map
10-14 Harpa Street, Palm Cove, QLD, 4879
  • Place, Palm Cove Beach
    ‪1 min walk‬
  • Place, Vie Spa Palm Cove
    ‪11 min walk‬
  • Place, Clifton Village Shopping Centre
    ‪3 min drive‬
  • Airport, Cairns, QLD (CNS-Cairns Intl.)
    ‪26 min drive‬

Room options

View all photos for Standard Studio Suite (Spa)

A compact kitchen with a microwave, wooden cabinets, and a dining area with a round table and wicker chair.

Standard Studio Suite (Spa)

  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Studio Standard Spa Suite

A hotel room with a bed, a desk with a computer, a chair, a balcony, and a ceiling fan.

Studio Standard Spa Suite

  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Escape Package - Standard Spa

A hotel room with a bed, a desk with a computer, a chair, a balcony, and a ceiling fan.

Escape Package - Standard Spa

  • 45 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for 3 Bedroom Townhouse

3 Bedroom Townhouse

3 Bedroom Townhouse

  • 180 sq m
  • 3 bedrooms
  • Sleeps 7
  • 2 King Beds and 2 Single Beds
  • Free Wi-Fi

View all photos for Family Apartment

Family Apartment

Family Apartment

  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed, 1 Single Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Family Apartment, 3 Bedrooms

Family Apartment, 3 Bedrooms | Private kitchen

Family Apartment, 3 Bedrooms

  • 3 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 2 Large Single Beds
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Suite, 1 Bedroom

  • 54 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Studio

A neatly made bed with a green headboard, a bedside lamp, and decorative pillows.

Studio

  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms | Living area

Apartment, 2 Bedrooms

  • Garden view
  • 119 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed OR 4 Single Beds
  • Free Wi-Fi

View all photos for Suite, 2 Bedrooms

A hotel room with a bed, bedside table, and a view of the adjacent room.

Suite, 2 Bedrooms

  • 116 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds OR 4 Single Beds
  • Free Wi-Fi

View all photos for Superior Suite (Spa)

A hotel room with a bed, nightstands, a table, chairs, and a balcony with a view of greenery.

Superior Suite (Spa)

  • Garden view
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

About the area

Cairns

At The Reef Retreat, you'll be 1.6 km (1 mi) from Palm Cove Beach and 12.2 km (7.6 mi) from James Cook University. Highlights at this aparthotel include an outdoor swimming pool, free self-parking and Access to hot tub. .You can enjoy Smart televisions with digital channels, and each apartment features free WiFi, a ceiling fan and a hairdryer. A microwave and a stovetop make in-room dining convenient. An iron/ironing board, free toiletries and a wardrobe or cupboard are also available. Weekly housekeeping is available. .This smoke-free aparthotel offers free WiFi in public areas, a library and a terrace. Added amenities include laundry facilities, a garden and barbecues. There's also the convenience of an airport shuttle. .With a stay at this 4-property class Palm Cove aparthotel, you'll be 13.6 km (8.5 mi) from Skyrail Rainforest Cableway Station and 30.1 km (18.7 mi) from Wildlife Sanctuaries & Zoos.
View more Aparthotels in CairnsOpens in a new window

What's nearby

  • Palm Cove Beach - 1 min walk - 0.1 km
  • Vie Spa Palm Cove - 11 min walk - 1.0 km
  • Macalister Range National Park - 2 min drive - 1.8 km
  • Clifton Village Shopping Centre - 3 min drive - 2.9 km
  • Cairns Esplanade - 23 min drive - 27.3 km

Getting around

  • Redlynch Station - 20 min drive
  • Cairns, QLD (CNS-Cairns Intl.) - 26 min drive

Restaurants

  • ‪Nu Nu Restaurant - ‬12 min walk
  • ‪Kewarra Village Takeaway - ‬7 min drive
  • ‪Ellis Beach Bar & Grill - ‬6 min drive
  • ‪Il Chiosco - ‬11 min drive
  • ‪Tuk Tuk by the Sea - ‬10 min drive

About this property

The Reef Retreat

The Reef Retreat offers its guests an outdoor pool and a hot tub. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. A library, a terrace, and barbecue grills are also featured at The Reef Retreat. Self parking is free.

This 4-star Cairns aparthotel is smoke free.

  • 32 guestrooms or units
  • 3 levels
  • Built in 1997
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Dry cleaning
  • Self-service laundry
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • No smoking on site
The Reef Retreat offers 32 air-conditioned accommodations with a hairdryer and an iron/ironing board. 55-inch Smart televisions come with digital channels.

Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include free toiletries and a ceiling fan. Housekeeping is provided on a weekly basis.

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Property amenities

Beach

  • Beach nearby

Pool/Spa

  • Hot tub
  • Outdoor pool
  • Pool loungers

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Car hire
  • Free self parking on site
  • Limited on-site self parking

Family friendly

  • Babysitting (surcharge)

Food and drink

  • Cookware, dishware, and utensils
  • Hob
  • Microwave
  • Toaster

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: AUD 40 per day

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch Smart TV with digital channels
  • Library

Outdoor areas

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets allowed

Suitability/Accessibility

  • No lift
  • Tile flooring in room
  • Smoke-free property

Services and conveniences

  • Blackout drapes
  • Iron/ironing board
  • Local maps
  • Luggage storage
  • Safe at front desk
  • Tour and ticket assistance
  • Weekly housekeeping

Location highlights

  • In a rural location
  • Near the boardwalk/promenade
  • Near the sea

Things to do

  • Fishing nearby
  • Hiking/biking trails nearby
  • Horseback riding nearby
  • Kayaking nearby
  • Scuba diving nearby
  • Snorkelling nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 3 floors
  • 32 units
  • Built in 1997
  • Garden

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 5:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open Monday - Friday (8:00 AM - 5:30 PM) and Saturday - Sunday (9 AM - 2:00 PM)
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 5:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 40.0 per day.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: AUD 27 per person (one-way)
  • Airport shuttle fee per child: AUD 14 (one-way), (from 4 to 11 years old)
  • Cleaning/housekeeping/linen are available for an additional fee
  • Rollaway bed fee: AUD 40.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve high chair
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. Guests must contact this property in advance to reserve high chair. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. The property is professionally cleaned.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Reef Retreat
Reef Retreat Hotel
Reef Retreat Hotel Palm Cove
Reef Retreat Palm Cove
The Reef Retreat Hotel Palm Cove
Reef Retreat Apartment Palm Cove
Reef Retreat Apartment
The Reef Retreat Palm Cove
The Reef Retreat Aparthotel
The Reef Retreat Aparthotel Palm Cove

Frequently asked questions

What is the cancellation policy at The Reef Retreat?

The Reef Retreat offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at The Reef Retreat?

Yep, The Reef Retreat has a free self car park.

Are there any beaches close to The Reef Retreat?

Yep, The Reef Retreat is a short 20-minute walk from Palm Cove Beach. Fun beach activities include snorkelling, scuba diving and kayaking.

Is there a spa on site at The Reef Retreat?

No, there is no spa at this property. Vie Spa Palm Cove is a short 11-minute walk away.

Does The Reef Retreat have a pool?

Yep, and guests love it! The Reef Retreat has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

Is there a free airport shuttle available at The Reef Retreat?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

What time are check-in & check-out at The Reef Retreat?

Check-in begins at 2 PM. Check-out time is 10 AM.

Are pets allowed at The Reef Retreat?

No, pets are not allowed.

The Reef Retreat Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 279 out of 506 reviews
Rating 8 - Good. 170 out of 506 reviews
Rating 6 - Okay. 40 out of 506 reviews
Rating 4 - Poor. 15 out of 506 reviews
Rating 2 - Terrible. 2 out of 506 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Leigh

Liked: Cleanliness, check-in, communication, listing accuracy
We had a fantastic stay. Would highly recommend it.
Stayed 9 nights in Apr 2026
Verified

10/10 Excellent

Raelene

Liked: Cleanliness, amenities, property conditions & facilities, communication
Staff were supportive and accommodating. We enjoyed our stay.
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Gaylene

Liked: Cleanliness, amenities, property conditions & facilities, communication
We absolutely loved our room on the 1st floor overlooking the pool. It was quiet, staff extremely helpful and so easy to walk everywhere
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

gregory william

Liked: Cleanliness, property conditions & facilities, communication
Great locatiom Also very functional Very good
Stayed 7 nights in Nov 2025
Verified

8/10 Good

Amanda

We had a great relaxing stay
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Kirsty

Liked: Cleanliness, amenities, property conditions & facilities, communication
It was in a great location, very easy walk to beach and shops. Great size rooms, very clean
Stayed 7 nights in Sep 2025
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, amenities, property conditions & facilities
Great location next to beach , pool and spa are amazing! Staff and friendly and polite. Would go again.
Stayed 6 nights in Jul 2025
Verified

10/10 Excellent

Jamie Lee

Liked: Cleanliness, property conditions & facilities, communication
The staff were very friendly. The rooms were lovely and clean. The sound of nothing but nature throughout the night was awesom and just a 30 second walk to the esplanade where you will find something delicious to eat.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Richard

Liked: Cleanliness, amenities, property conditions & facilities, communication
Really enjoyed our stay here. Comfortable beds, all mod cons, lovely outdoor heated pool and jacuzzi. Great location, would recommend.
Stayed 4 nights in Jul 2025
Verified

6/10 Okay

Garrett

Disliked: Property conditions & facilities, communication
Great location and clean, although needs some maintenance
Stayed 2 nights in Dec 2025
Verified

6/10 Okay

vito

Liked: Communication
Disliked: Listing accuracy
It was dated
Stayed 3 nights in Mar 2026
Verified

8/10 Good

siddharth

Liked: Cleanliness, property conditions & facilities
Disliked: Communication
A lovely place to stay with beautiful surroundings. However, the service was somewhat limited — amenities such as tea, coffee, soap, and shampoo were not replenished regularly and had to be requested. Aside from that, it’s a wonderful spot for a stay
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very clean and well run. Helpful staff, great location with everything you need. Would stay again and recommend to others 5*
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

YUKI

Liked: Cleanliness, amenities, property conditions & facilities
It was the perfect place to relax with the kids, taking walks in the sea or swimming in the pool.
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Adam

Liked: Cleanliness, property conditions & facilities, communication
This property and its sheltered garden courtyard was indeed a ‘retreat’ from the wind warning. We enjoyed our stay.
Stayed 5 nights in Sep 2025
Verified

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities, communication
Well equipped and very close to restaurants and the beach.
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Peter

Liked: Cleanliness, property conditions & facilities, communication
Very pleasant
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Vanessa

Liked: Cleanliness, amenities, communication
We had a lovely big room , bed , balcony with a kitchen , we didn’t have a view , we went swimming , did yoga Saturday morning on the beach and went to the Palm cove market Sunday . A lovely weekend away
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Janine

Liked: Cleanliness, amenities, property conditions & facilities, communication
Well appointed appartments- very comfortable, central to everything. Will definitely return!
Stayed 5 nights in Oct 2025
Verified

8/10 Good

Darren

Liked: Cleanliness, communication
Nice place in a great location. Rooms abit dated but clean and fine for what we needed
Stayed 3 nights in Jun 2025
Verified

8/10 Good

Rhonda

Liked: Cleanliness, amenities, property conditions & facilities, communication
Enjoyed our week, great location.. would definitely stay again
Stayed 7 nights in Aug 2022
Verified

10/10 Excellent

Phillip Paul

Liked: Cleanliness, property conditions & facilities, communication
Awesome place to relax and unwind
Stayed 7 nights in Sep 2025
Verified

10/10 Excellent

Susan Therese

Liked: Cleanliness, amenities, property conditions & facilities, communication
Amazing property, loved being there. It's very beautiful & comfortable. Great pool & Spa. Easy walking. Rooms are well maintained & comfortable. I will definitely be back.
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Delecia

Liked: Cleanliness, amenities, property conditions & facilities, communication
Beautiful place to stay 🙏 Great position and beautiful setting.
Stayed 8 nights in Nov 2022
Verified

8/10 Good

Lesley

Liked: Cleanliness, amenities, property conditions & facilities
Great location, nice pool, quality fittings etc.
Stayed 4 nights in Jun 2025