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4.1 out of 5

"Huge apartment, great pools. A few plumbing issues but staff responsive in resolving, " More

By a verified traveller on Wed 15 Jul 2020

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Standard Apartment, 2 Bedrooms

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Standard Apartment, 1 Bedroom

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Standard Apartment, 3 Bedrooms

Bed Count 2 Full Beds Maximum Occupancy 7 Max

Deluxe Apartment, 2 Bedrooms

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Hotel Description

A family-friendly stay in Cairns awaits you at The Lakes Resort Cairns. You'll be 3.2 km (2 mi) from Cairns Esplanade and 3.7 km (2.3 mi) from Cairns Central Shopping Centre. Highlights at this hotel include 4 outdoor swimming pools, and in-room kitchens and washers/dryers.

All 50 rooms feature LED TVs with digital channels, and you can enjoy balconies, living rooms, and ceiling fans. In-room dining is easy with kitchens that come equipped with refrigerators, microwaves, and stovetops. Safes, hair dryers, and irons/ironing boards are also available. Weekly housekeeping is available.

The restaurant, Taste of Thai, is open for breakfast, lunch, and dinner. At the hotel's own bar/lounge, you can stop for a drink. Enjoy the outdoor tennis court, kids' swimming pool, and pool loungers as well as access to a playground. Other amenities include free WiFi in public areas and a coffee shop/café. Full breakfast is available on weekdays between 7:00 AM and 10:00 AM. There's also the convenience of free self parking.

With a stay at this 4-star Cairns North hotel, you'll be 3.8 km (2.4 mi) from Cairns Marlin Marina and 4 km (2.5 mi) from Reef Fleet Terminal.

The Lakes Resort Cairns ratings based on 198 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for The Lakes Resort Cairns

Everyone (61) Couples (31) Family (107)
2 out of 5
Sand flies Sand flies Midges Midges(apparently Midges are also a type of sand fly but worse). People have to note that The Lakes Resort is next to swamp land thus YOU may get bitten by the Sand Flies and destroy YOUR skin with the most intense itch EVER. I picked up mine next to swimming pool. BUYER BEWARE.

Posted by , from Sydney on 10 Aug. 2020

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Comment from Hotel Management

10 Aug. 2020 by Danielle

Hello G. We are sorry to hear that the sandflies/ midges took a like to you. You are correct The Lakes is named after Centennial Lakes which are located next door. Some times of the year the midges can be a lot worse than others and people react in different ways. This is an issue we deal with all over Cairns. Nevertheless we are sad to hear of your experience and hope that the itch does subside and you feel better soon.

4 out of 5
Huge apartment, great pools. A few plumbing issues but staff responsive in resolving,

Posted by on 15 Jul. 2020

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Comment from Hotel Management

16 Jul. 2020 by Vicki

We thank you for your feedback & appreciated your understanding with the plumbing issue. Look forward to seeing you again at the resort

5 out of 5
Well located, comfortable with relaxing views, safe family swimming pools and facilities.

Posted by on 3 Dec. 2019

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Comment from Hotel Management

3 Dec. 2019 by The Lakes Resort Cairns

Thankyou for your review and we hope you really have enjoyed your stay. Hope to see you again.

4 out of 5
All good thank you. Have stayed there several times.

Posted by on 14 Jul. 2019

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Comment from Hotel Management

14 Jul. 2019 by The Lakes Resort Cairns

Dear guest, Thank you for your stay with us and for sharing your experience with other travelers. We were pleased that you liked the apartment and the resort environment. We look forward to welcoming you back at the Lakes Cairns Resort.

3 out of 5
Car did not have sufficient clearance to enter assigned underground carpark due to how steep the driveway was.

Posted by on 23 May 2019

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Comment from Hotel Management

24 May 2019 by The Lakes Resort Cairns

Dear Guest We are sorry to hear that your car cannot drive into the underground garage, If the chassis of the car is particularly low, we have visitor car space near the building beside the driveway that guest can use. In addition, the garage height is between 2.0m to 2.2m. Kind regards

4 out of 5
Lovely staff, unit very clean and large. Pools lovely however some needed maintenance which looked like they are working towards

Posted by on 19 May 2019

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Comment from Hotel Management

21 May 2019 by The Lakes Resort Cairns

Thank you for taking the time to write a review. We appreciate all feedback.

4 out of 5
too many cars parked in the road ways, buildings very dirty

Posted by on 12 May 2019

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Comment from Hotel Management

14 May 2019 by The Lakes Resort Cairns

Thank you for your feedback- We have had a longer wet season then normal this year. This has delayed the washing down of buildings, which occurs on a yearly bases.

3 out of 5

Posted by on 16 Dec. 2018

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Comment from Hotel Management

18 Dec. 2018 by Jess

Thank you for taking the time to provide feedback!

3 out of 5
Toilet paper is not included! Which in one way is funny as an indicator of the company's approach to customers. It was explained to me, nicely, that toilet paper is not included as its an apartment. I replied that the wotif booking is per night and has no info about BYO basics like toilet paper. So the staff did 'give' me a replacement roll but usually people have to buy it! Also two of the stove top burners didn't work, the light or exhaust fan is not working for the stove, bulbs are missing in light fixtures and the toilet cystern runs constantly. Taking the top off the toilet, the water level mechanism could be sorted manually but seriously, who wants to do that. Its a residential apartment block and not at all focused on travelers' accom

Posted by on 7 Dec. 2018

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Comment from Hotel Management

10 Dec. 2018 by The Lakes Cairns Resort

Dear Guest, Thank you for your feedback. Kind regards The Lakes Cairns Resort

3 out of 5

Needs a refurb

One of the fans did not work, The small balcony was in the need of a sweep and a mop. Only one bathroom light was working. No DVD. Hallway smelt like a spice den.

Posted by on 10 Jan. 2018

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Comment from Hotel Management

22 Jan. 2018 by Tara

Thank you for your feedback

Property Features

As a guest of The Lakes Resort Cairns, you'll find 4 outdoor swimming pools, an outdoor tennis court, and a children's pool. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Tour/ticket assistance, barbecue grills, and gift shops/newsstands are also featured at the family-friendly The Lakes Resort Cairns. Limited free parking is available on a first-come, first-served basis. This 4-star Cairns hotel is smoke free.

  • 50 guestrooms or units
  • 3 levels
  • 18 buildings
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Convenience store
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Television in lobby
  • Onsite shopping
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Number of outdoor pools - 4
  • Children's pool
  • Number of living rooms1
  • Free WiFi
  • Outdoor tennis court
  • Kitchen
  • Grocery/convenience store
  • Playground on site
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Microwave

Internet

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces) , Free parking nearby

Transport

  • Train station: Cairns Station (3.4 km / 2.1 mi)
  • Parking: Free self parking

Room Amenities

The Lakes Resort Cairns offers 50 air-conditioned accommodations with washers/dryers and safes. Rooms open to balconies. Accommodations offer separate living rooms. Accommodations at this 4-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. LED televisions come with digital channels. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is offered weekly and hypo-allergenic bedding can be requested.

  • In-room kitchen
  • Washer and dryer
  • Private balcony
  • Living room
  • LED television
  • Digital channels
  • Refrigerator (full size)
  • Microwave
  • Oven
  • Stove
  • Dishwasher
  • Kitchenware
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (weekly)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Iron and ironing board
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM and 10:00 AM.

Taste of Thai - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 6:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Friday: 8:00 AM - 6:00 PM
  • Saturday - Sunday: 8:30 AM - 2:00 PM
Front desk staff will greet guests on arrival.

This property's front desk is open during the following times:

  • Monday - Friday: 8:00 AM - 6:00 PM
  • Saturday - Sunday: 8:30 AM - 2:00 PM
Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 35.00 per night.
  • Cribs (infant beds) are available for AUD 10.00 per night.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Contactless check-in and contactless check-out are available.Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Parking height restrictions apply
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Gap period enforced between guests' stays 24 hours
  • Property uses a professional cleaning service
  • Contactless check-out is available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 12 and AUD 20 per person (approximately)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Crib (infant bed) fee: AUD 10.00 per night
  • Rollaway bed fee: AUD 35.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Cairns Lakes
  • Cairns Lakes Resort
  • Cairns Resort
  • Lakes Resort Cairns Cairns North
  • Lakes Cairns Resort
  • Lakes Resort Cairns
  • Resort Cairns
  • Lakes Cairns Cairns North
  • The Lakes Resort Cairns Hotel
  • The Lakes Resort Cairns Cairns North
  • The Lakes Resort Cairns Hotel Cairns North
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.