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4.2 out of 5

"Beautiful. Clean comfortable and great facilities " More

By a verified traveller on Fri 15 Dec 2017

Hotel Description

A family-friendly stay in Cairns North awaits you at The Lakes Resort Cairns. You'll be 3.2 km (2 mi) from Cairns Esplanade and 3.2 km (2 mi) from Cairns Central Shopping Centre. Highlights at this aparthotel include 4 outdoor swimming pools, and in-room kitchens and washers/dryers.

You can enjoy an LED TV with digital channels, and each apartment features a balcony, a living room and a coffee/tea maker. In-room dining is easy with a kitchen that comes equipped with a fridge, a microwave and a hob. A ceiling fan, a safe and a hairdryer are also available. Weekly housekeeping is available.

The restaurant, Taste of Thai, is open for breakfast, lunch and dinner. At the aparthotel's own bar/lounge, you can stop for a drink. Enjoy the outdoor tennis court, seasonal outdoor swimming pool, kids' swimming pool and pool loungers. Additionally, you'll find free WiFi in public areas and a coffee shop/café. On weekday mornings full breakfast is served between 7:00 AM and 10:00 AM. There's also the convenience of free self parking.

With a stay at this 4-star Cairns North aparthotel, you'll be 3.4 km (2.1 mi) from Cairns Night Markets and 3.5 km (2.2 mi) from Esplanade Lagoon.

Standard Apartment, 2 Bedrooms

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Standard Apartment, 1 Bedroom

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Standard Apartment, 3 Bedrooms

Bed Count 2 Full Beds Maximum Occupancy 7 Max

Deluxe Apartment, 2 Bedrooms

Bed Count 2 Full Beds Maximum Occupancy 5 Max

The Lakes Resort Cairns ratings based on 193 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for The Lakes Resort Cairns

Everyone (60) Couples (31) Family (103)
4 out of 5
Lovely staff, unit very clean and large. Pools lovely however some needed maintenance which looked like they are working towards

Posted by on 19 May 2019

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4 out of 5
too many cars parked in the road ways, buildings very dirty

Posted by on 12 May 2019

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Comment from Hotel Management

14 May 2019 by The Lakes Resort Cairns

Thank you for your feedback- We have had a longer wet season then normal this year. This has delayed the washing down of buildings, which occurs on a yearly bases.

3 out of 5

Posted by on 16 Dec. 2018

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Comment from Hotel Management

18 Dec. 2018 by Jess

Thank you for taking the time to provide feedback!

3 out of 5
Toilet paper is not included! Which in one way is funny as an indicator of the company's approach to customers. It was explained to me, nicely, that toilet paper is not included as its an apartment. I replied that the wotif booking is per night and has no info about BYO basics like toilet paper. So the staff did 'give' me a replacement roll but usually people have to buy it! Also two of the stove top burners didn't work, the light or exhaust fan is not working for the stove, bulbs are missing in light fixtures and the toilet cystern runs constantly. Taking the top off the toilet, the water level mechanism could be sorted manually but seriously, who wants to do that. Its a residential apartment block and not at all focused on travelers' accom

Posted by on 7 Dec. 2018

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Comment from Hotel Management

10 Dec. 2018 by The Lakes Cairns Resort

Dear Guest, Thank you for your feedback. Kind regards The Lakes Cairns Resort

3 out of 5

Needs a refurb

One of the fans did not work, The small balcony was in the need of a sweep and a mop. Only one bathroom light was working. No DVD. Hallway smelt like a spice den.

Posted by on 10 Jan. 2018

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Comment from Hotel Management

22 Jan. 2018 by Tara

Thank you for your feedback

5 out of 5

Niceeeeee

Beautiful. Clean comfortable and great facilities

Posted by on 15 Dec. 2017

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Comment from Hotel Management

16 Dec. 2017 by Mandy

Thank you for your kind review. We hope you can stay with us again at The Lakes Cairns.

5 out of 5

Great value family accommodation

We stayed for 2 weeks here, in a 3 bedroom apartment. It was huge and clean. It had everything you would need for a lengthy stay. The resort is a little run down out side in areas, and is home to a lot of owner occupiers. However we would stay here again...

Posted by , from Victoria on 1 Dec. 2017

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Comment from Hotel Management

6 Dec. 2017 by Danielle

Hello and thank you for your review. We are glad to hear you enjoyed your stay and look forward to welcoming you back in the future.

5 out of 5

Great position

I had a wonderful time at The Lake Resort. It has great pools, excellent rooms and close to town.

Posted by , from Brisbane on 4 Nov. 2017

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Comment from Hotel Management

28 Nov. 2017 by Mandy

Thank you Julie for your kind review. Yes our pools are great. We look forward to having you stay another time.

5 out of 5
Awesome! The staff were amazing! They booked our tours and went out of their way to make our holiday perfect.

Posted by on 3 Nov. 2017

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Comment from Hotel Management

30 Nov. 2017 by Mandy

Thank you for your kind review. So pleased that you enjoyed your stay. We look forward to having you stay again at The Lakes Cairns.

4 out of 5

Great apartment

Great apartment, reasonably close to Resturants. 40 - 50 minute walk into town and main shopping centre. Friendly helpful staff. Onsite Resturant and cafe - The Edge, great friendly customer service.

Posted by , from Wollongong, NSW on 12 Aug. 2017

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Comment from Hotel Management

19 Aug. 2017 by Danielle

Hi Sonia, Thank you for your great review. We are thrilled to hear you enjoyed your stay. We look forward to welcoming you back some time in the future.

Property Features

The Lakes Resort Cairns offers its guests 4 the outdoor swimming pools, an outdoor tennis court, a seasonal outdoor pool, and a kid's pool. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Tour or ticket assistance, a BBQ, and gift shops/news stands are also featured at the family-friendly The Lakes Resort Cairns. Limited free parking is available on a first-come, first-served basis. This 4-star Cairns North aparthotel is smoke free.

  • 50 guestrooms or units
  • 3 levels
  • 18 buildings
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Corner/local shop
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Television in lobby
  • On-site shopping
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Number of outdoor pools - 4
  • Children's pool
  • Separate living room
  • Free WiFi
  • Outdoor tennis court
  • Kitchen
  • Grocery/convenience store
  • Playground on site
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Microwave

Internet

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces) , Free parking nearby

Transport

  • Airport: Cairns, QLD (CNS-Cairns Intl.) (4.1 km / 2.5 mi)
  • Train station: Cairns Station (3.5 km / 2.2 mi)
  • Parking: Free self parking

Room Amenities

The Lakes Resort Cairns offers 50 forms of air-conditioned accommodation with washers/dryers and a safe. Rooms open to balconies. This accommodation offers separate living rooms. Accommodation at this 4-star aparthotel has kitchens with full-sized fridge/freezers, hobs, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and a hairdryer. LED televisions come with digital channels. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on a weekly basis and hypo-allergenic bedding can be requested.

  • In-room kitchen
  • Washer and dryer
  • Private balcony
  • Living room
  • LED television
  • Digital channels
  • Fridge (full size)
  • Microwave
  • Oven
  • Hob
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (weekly)
  • Hairdryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a full breakfast on weekdays from 7:00 AM and 10:00 AM.

Taste of Thai – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Hotel Policies

Check-in

  • Check-in time ends at 6:00 PM
  • Check-in time starts at 2 PM
  • Minimum check-in age is 18

Special check-in instructions:

The front desk is open during the following times:

  • Monday-Friday: 8:00 AM-6:00 PM
  • Saturday-Sunday: 8:30 AM-2:00 PM

This property's front desk is open during the following times:

  • Monday - Friday: 8:00 AM - 6:00 PM
  • Saturday - Sunday: 8:30 AM - 2:00 PM

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 35.00 per night.
  • Cribs (infant beds) are available for AUD 10.00 per night.

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Parking height restrictions apply

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 12 and AUD 20 per person (approximately)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Crib (infant bed) fee: AUD 10.00 per night
  • Rollaway bed fee: AUD 35.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Lakes Cairns Resort
  • Lakes Resort
  • Lakes Resort Cairns Cairns North
  • Lakes Resort Cairns
  • Lakes Cairns Cairns North