4.6 out of 5

"We spent a week at oasis. The unit was very spacious and comfortable. Everything we needed to cater for ourselves was provided in the unit. Some minor ... " More

By a verified traveller on Wed 25 Jul 2018

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Hotel Description

A family-friendly stay in Palm Cove awaits you at Oasis at Palm Cove. You'll be 0.3 km (0.2 mi) from Palm Cove Beach and 3.3 km (2 mi) from Clifton Beach. Highlights at this Art Deco property include an outdoor swimming pool, and in-room kitchens and washers/dryers.

Each apartment is soundproofed and features a plasma TV with satellite channels, along with free WiFi, a furnished balcony and a living room. In-room dining is easy with a kitchen that comes equipped with a fridge, a microwave and a hob. A dining area, a DVD player and in-room childcare are also available. Weekly housekeeping is available.

Enjoy the outdoor tennis court, spa tub, sauna and kids' swimming pool. Additionally, you'll find free WiFi in public areas, massage/treatment rooms and laundry facilities. There's also free self parking, along with the convenience of an airport shuttle.

Attractions within a 15-minute drive of this 4-star Palm Cove property include Skyrail Rainforest Cableway and Great Barrier Reef.

Standard Apartment, 1 Bedroom (5 Nights)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Apartment, 3 Bedrooms (3 Nights)

Bed Count 1 King Bed Maximum Occupancy 6 Max

Standard Apartment, 1 Bedroom (7 Nights)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Apartment, 3 Bedrooms (5 Nights)

Bed Count 1 King Bed Maximum Occupancy 6 Max

Standard Apartment, 1 Bedroom (3 Nights)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Apartment, 3 Bedrooms (2 Nights)

Bed Count 1 King Bed Maximum Occupancy 6 Max

Oasis at Palm Cove ratings based on 35 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Oasis at Palm Cove

Everyone (4) Couples (9) Family (23)
5 out of 5
apartment had tonnes of room and very comfortable. pool was massive and had a spa also. it is really close to all the restaurants and main strip so walked everywhere. good secure underground parking.

Posted by on 29 Apr. 2019

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Comment from Hotel Management

16 May 2019 by Adrian

Thank you for your review and so glad you had such a great time. All the every best Adrian and Elmira

4 out of 5
Friendly helpful managers. Enjoyed the location, it was quiet with easy access to everything.

Posted by , from Melbourne on 14 Apr. 2019

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Comment from Hotel Management

16 Apr. 2019 by Adrian

Thank you for your review Nicole. Elmira and I are so glad you and the girls had an enjoyable stay.

5 out of 5
The rooms were great. Very spacious. The pool is excellent especially with little children. The gardens are amazing.

Posted by on 1 Jan. 2019

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Comment from Hotel Management

8 Jan. 2019 by Adrian

So glad you had such an amazing stay with us!

4 out of 5
The property had a nice pool/outdoor area which was being maintained during our stay. Unfortunately the heat forced us to stay in our air-conditioned room and we did not utilise all the facilities that were on offer.

Posted by on 21 Dec. 2018

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Comment from Hotel Management

25 Dec. 2018 by Adrian

Thank you for your review. Unusual heat for FNQ though happy you had a pleasant stay.

4 out of 5
Relaxing and close to beach apartment had all that was need for comfortable stay

Posted by , from Victoria Australia on 16 Sep. 2018

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Comment from Hotel Management

17 Sep. 2018 by Adrian

Thanks Debs! Glad you had a great stay.

4 out of 5

Week in warmth

We spent a week at oasis. The unit was very spacious and comfortable. Everything we needed to cater for ourselves was provided in the unit. Some minor maintenance is required on cupboard doors shower soap holder and towel holder. Dishwasher instructions a bit confusing. If towels are not replaced an extra two would be appreciated however we did wash ours regularly. Air conditioner could do with an upgrade. Overhead fan in bedroom noisy due to being unbalanced. Would come back.

Posted by on 25 Jul. 2018

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Comment from Hotel Management

8 Aug. 2018 by Resort Managers

Thank you for your review. Good feedback enables us to improve our guest experiences.

5 out of 5

Great location

All very good. Staff are really helpful. Rooms are great. A/c spot on. Our DVD player didn’t work but no real problem.

Posted by on 21 Jan. 2018

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5 out of 5

CLOSE TO EVERYTHING

Pros: Facilities and closeness to everything we needed.
Cons: The pool even though not hot enough for us to swim could have been cleaner.
Location: Central location to the beaches, cafes and restaurants. Easy stroll along the beach to the jetty.
Our 2 bdr apartment was very comfortable with all the mod cons you need when staying 7 days away from home. We were close to the beach and cafes along the esplanade. BBQ facilities were excellent, having everything you need from tables, chairs, music, condiments and washing up products together with fridge and sink. Beds were very comfortable. Thoroughly enjoyed our stay.

Posted by , from Melbourne, Australia on 26 Jun. 2017

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5 out of 5
Pros: Huge apartment
Location: Tranquil
Facilities: Home away from home; Cleanliness: Delightful; major see upermarket close by for supplies

Posted by , from Australia - QLD - Sunshine Coast on 13 Dec. 2014

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4 out of 5
Pros: Comfortable
Cons: Customer service from reception could be better. Also better instructions on how to access the wifi service.

Posted by , from Australia - VIC - Melbourne on 23 Oct. 2014

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Property Features

Oasis at Palm Cove offers its guests an outdoor pool, a kid's pool, an outdoor tennis court, and a spa tub. A computer station is on site and WiFi is free in public spaces. An area shuttle within 25 km and a round-trip airport shuttle (available 24 hours) are available for a fee. A sauna, a terrace, and tour or ticket assistance are also featured at the family-friendly Oasis at Palm Cove. The apartment can provide limo/town car service and wedding services. Free self parking is available. Smoking is allowed in designated areas at this 4-star Palm Cove apartment.

  • 36 guestrooms or units
  • 3 levels
  • 3 buildings
  • Built in 2000
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Computer for guest use
  • Smoking in designated areas

Family Friendly Amenities

  • Outdoor pool
  • Children's pool
  • Separate living room
  • Free WiFi
  • Soundproofed rooms
  • Outdoor tennis court
  • Kitchen
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Playground on site
  • Separate dining area
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Cairns, QLD (CNS-Cairns Intl.) (25.2 km / 15.6 mi)
  • Property shuttles: Airport shuttle, area shuttle within 25 km, and train station pick-up available for a surcharge
  • Parking: Free self parking

Room Amenities

Oasis at Palm Cove offers 36 forms of air-conditioned accommodation with washers/dryers and DVD players. Rooms open to furnished balconies. This individually decorated and furnished accommodation has separate living rooms. Plasma televisions come with premium satellite channels and pay-per-view films. Accommodation at this 4-star apartment has kitchens with full-sized fridge/freezers, hobs, microwaves and separate dining areas. This Palm Cove apartment provides complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a weekly basis.

  • In-room kitchen
  • Washer and dryer
  • Private balcony (furnished)
  • Separate bedroom
  • Dining room
  • Living room
  • Plasma television
  • Satellite channels
  • Premium channels
  • Films for purchase
  • DVD player
  • Fridge (full size)
  • Microwave
  • Oven
  • Hob
  • Dishwasher
  • Electric kettle
  • Kitchenware
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (weekly)
  • Childcare in room (surcharge)
  • Hairdryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 6 PM
  • Minimum check-in age is 18

Special check-in instructions:

If you are planning to arrive after 6 PM, please contact the property in advance using the information on the booking confirmation.

24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements.

Guests arriving after 6 PM must make advance arrangements by contacting the property using the information on the booking confirmation.

Airport transport is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 25.0 per night.
  • Cribs (infant beds) are available for AUD 7.5 per night.

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No lifts

Fees

Guests will be asked to pay the following charges at the property:

  • Airport shuttle transfer per adult: AUD 24 (one-way)
  • Airport shuttle transfer per child: AUD 10 (one-way), (up to 15 years old)

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: AUD 24 per person (one-way)
  • Airport shuttle fee per child: AUD 10.00 (one-way), (up to 15 years old)
  • Early check-in fee: AUD 25 (subject to availability)
  • Late check-out fee: AUD 40 (subject to availability)
  • Crib (infant bed) fee: AUD 7.5 per night
  • Rollaway bed fee: AUD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Oasis Palm Cove Apartment
  • Oasis Palm Cove

You should know

  • Oasis at Palm Cove offers transfers from the airport and train station (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details.