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4.6 out of 5

"We loved that the place was big and spacious. Only drawback is that it’s not on the main drag " More

By a verified traveller on Sun 20 Dec 2020

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Hotel Description

A family-friendly stay in Cairns awaits you at Oasis at Palm Cove. You'll be 0.3 km (0.2 mi) from Palm Cove Beach and 3 km (1.9 mi) from Clifton Beach. Highlights at this Art Deco hotel include a restaurant, an outdoor swimming pool, and in-room kitchens.

Plasma TVs with satellite channels are featured in all 36 soundproofed rooms, and you can enjoy washers/dryers, free WiFi, and furnished balconies. Kitchens come with refrigerators, microwaves, and stovetops, making in-room dining convenient. Living rooms, dining areas, and DVD players are also available. Weekly housekeeping is available.

Enjoy the outdoor tennis court, spa tub, sauna, and kids' swimming pool. Additionally, you'll find free WiFi in public areas, spa services, and laundry facilities. There's also free self parking, along with the convenience of an airport shuttle.

With a stay at this 4-star Palm Cove hotel, you'll be 13.1 km (8.1 mi) from Great Barrier Reef.

Standard Apartment, 3 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 6 Max

Standard Apartment, 2 Bedrooms

Bed Count 2 King Beds Maximum Occupancy 4 Max

Standard Apartment, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 2 Max

Oasis at Palm Cove ratings based on 38 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Oasis at Palm Cove

Everyone (5) Couples (12) Family (23)
5 out of 5
We loved that the place was big and spacious. Only drawback is that it’s not on the main drag

Posted by on 20 Dec. 2020

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5 out of 5
Nice and quiet yet very close to Pub and restaurants. Spacious Units with Lovely Gardens.Large pool and Spa

Posted by , from Innisfail on 24 Aug. 2020

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5 out of 5
The two bedroom apartment was huge and an easy 3-5 minute walk to the beach. The apartment was clean and comfortable with everything you could need in a self contained unit. The managers were friendly and went out of their way to assist whenever needed.

Posted by on 6 Jan. 2020

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Comment from Hotel Management

8 Jan. 2020 by Adrian

Thank you for your review. We look forward to seeing you again. All the very best.

5 out of 5
Friendly hosts, the pool had a sail so there was shade. BBQ available for guests. Rooms had wifi and Chromecast. Close to restaurants.

Posted by , from Melbourne on 3 Jan. 2020

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5 out of 5

Posted by on 14 Oct. 2019

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5 out of 5
Beautiful surrounds .. appartment was spacious and very clean. Close to everything. Staff very friendly and helpful. Will definitely reccomend.

Posted by on 13 Oct. 2019

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5 out of 5
Very spacious, clean, quality amenities in the apartment. Pool was wonderful, lovely and clean. Tropical gardens were very attractive and well maintained. Close to shops and beach but away from any noise. Just a lovely property that I would thoroughly recommend.

Posted by on 11 Aug. 2019

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5 out of 5
apartment had tonnes of room and very comfortable. pool was massive and had a spa also. it is really close to all the restaurants and main strip so walked everywhere. good secure underground parking.

Posted by on 29 Apr. 2019

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Comment from Hotel Management

16 May 2019 by Adrian

Thank you for your review and so glad you had such a great time. All the every best Adrian and Elmira

4 out of 5
Friendly helpful managers. Enjoyed the location, it was quiet with easy access to everything.

Posted by , from Melbourne on 14 Apr. 2019

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Comment from Hotel Management

16 Apr. 2019 by Adrian

Thank you for your review Nicole. Elmira and I are so glad you and the girls had an enjoyable stay.

5 out of 5
The rooms were great. Very spacious. The pool is excellent especially with little children. The gardens are amazing.

Posted by on 1 Jan. 2019

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Comment from Hotel Management

8 Jan. 2019 by Adrian

So glad you had such an amazing stay with us!

Property Features

There's a restaurant on site. A computer station is on site and WiFi is free in public spaces. Oasis at Palm Cove offers its guests an outdoor pool, a children's pool, an outdoor tennis court, and a spa tub. An area shuttle within 25 km and an airport shuttle (available 24 hours) are available for a fee. A sauna, spa services, and a terrace are also featured at the family-friendly Oasis at Palm Cove. The hotel can provide limo/town car service, wedding services, and tour/ticket assistance. Free self parking is available. Smoking is allowed in designated areas at this Art Deco Cairns hotel.

  • 36 guestrooms or units
  • 3 levels
  • 3 buildings
  • Built in 2000
  • Dining venue
  • Childcare (surcharge)
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Dry cleaning
  • Self-service laundry
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Computer for guest use
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Children's pool
  • Number of living rooms
  • Free WiFi
  • Soundproofed rooms
  • Outdoor tennis court
  • Kitchen
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Playground on site
  • Separate dining area
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Cairns Intl. Airport (CNS) (25.2 km / 15.6 mi)
  • Property shuttles: Airport shuttle, area shuttle within 25 km, and train station pick-up available for a surcharge
  • Parking: Free self parking

Room Amenities

Oasis at Palm Cove offers 36 accommodations with washers/dryers and DVD players. Rooms open to furnished balconies. These individually decorated and furnished accommodations have separate living rooms. Plasma televisions come with premium satellite channels and pay movies. Accommodations at this 4-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided weekly.

  • In-room kitchen
  • Washer and dryer
  • Private balcony (furnished)
  • Separate bedroom
  • Dining room
  • Living room
  • Plasma television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • DVD player
  • Refrigerator (full size)
  • Microwave
  • Oven
  • Stove
  • Dishwasher
  • Electric kettle
  • Kitchenware
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (weekly)
  • Local calls (free)
  • Childcare in room (surcharge)
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor

Food & Drink

Oasis at Palm Cove has a restaurant on site.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 6 PM

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Friday: 8:00 AM - 6:00 PM
  • Saturday - Sunday: 8:00 AM - noon
If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

This property's front desk is open during the following times:

  • Monday - Friday: 8:00 AM - 6:00 PM
  • Saturday - Sunday: 8:00 AM - noon
Guests arriving after 6 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 25.0 per night.
  • Cribs (infant beds) are available for AUD 7.5 per night.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; guests are provided with hand sanitizer; cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. Each guestroom is kept vacant for a minimum of 48 hours between bookings.

  • No lifts
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • gap period enforced between guest stays 48 hours
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service not has not been amended for enhanced safety

Fees

Guests will be asked to pay the following charges at the property:

  • Shuttle transfer per adult: AUD 26 (one-way)
  • Shuttle transfer per child: AUD 12 (one-way), (up to 15 years old)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: AUD 24 per person (one-way)
  • Airport shuttle fee per child: AUD 10.00 (one-way), (up to 15 years old)
  • Early check-in fee: AUD 25 (subject to availability)
  • Late check-out fee: AUD 40 (subject to availability)
  • Crib (infant bed) fee: AUD 7.5 per night
  • Rollaway bed fee: AUD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Oasis Apartment Palm Cove
  • Oasis Palm Cove
  • Palm Cove Oasis
  • Oasis Palm Cove Apartment
  • Oasis at Palm Cove Hotel
  • Oasis at Palm Cove Palm Cove
  • Oasis at Palm Cove Hotel Palm Cove

You should know

  • Oasis at Palm Cove offers transfers from the airport and train station (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.