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4.3 out of 5

"The quiet end of The Esplanade, with lovely walking areas out the front. Lovely pool and BBQ area. Good parking onsite. " More

By a verified traveller on Wed 02 Oct 2019

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Hotel Description

At Waterfront Terraces you'll be 1.7 km (1 mi) from Cairns Esplanade and 2.3 km (1.4 mi) from Cairns Marlin Marina. Highlights at this beach property include an outdoor swimming pool, and in-room kitchens and washers/dryers.

You can enjoy an LCD TV with a DVD player, and each apartment features free WiFi, a furnished balcony or patio, and a sofa bed. In-room dining is easy with a kitchen that comes equipped with a refrigerator, a microwave, and a stovetop. A dining area, a sitting area, and a coffee/tea maker are also available. Weekly housekeeping is available.

This smoke-free apartment building offers free WiFi in public areas, a library, and a terrace. Additionally, you'll find laundry facilities, a garden, and barbecue grills. There's also the convenience of free self parking.

This 4-star Cairns North property is 2.5 km (1.6 mi) from Reef Fleet Terminal and 2.5 km (1.6 mi) from Cairns Central Shopping Centre.

Apartment, 2 Bedrooms, Ocean View

Bed Count room.options.bedSize.SofaBed.Singular Maximum Occupancy 6 Max

Apartment, 1 Bedroom, Ocean View

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Apartment, 1 Queen Bed, Ocean View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Waterfront Terraces ratings based on 83 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Waterfront Terraces

Everyone (34) Couples (24) Family (23)
5 out of 5
The quiet end of The Esplanade, with lovely walking areas out the front. Lovely pool and BBQ area. Good parking onsite.

Posted by on 2 Oct. 2019

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Comment from Hotel Management

8 Oct. 2019 by Manager

Thanks for your review, we are glad you enjoyed your stay

4 out of 5
In a small complex right on the Esplanade which suited us. The amenities were great but a few smaller items may have made our stay easier. Little things like salt and pepper, change of towels every second day, would have given us more time to relax and not stand by a washing machine or drier waiting. Trivial... but you asked for comments😳 Passive smoking was an issue for me too. Whenever we sat on our balcony, smoke continually wafted up from downstairs. I would ask for a different room next time we stay. We left our balcony open 24/7 and could even smell smoke when you entered during the day. This may not bother other people, but with bad sinuses, it wasn’t nice. Lovely surrounds and pool. Will stay again next time but try to chose our room😜

Posted by on 12 Jun. 2019

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5 out of 5

Posted by , from Wellington on 30 Oct. 2018

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Comment from Hotel Management

26 Nov. 2018 by Manager

Thanks for your review

5 out of 5
Nice and close to the beach and waterfront walks and cafes

Posted by on 17 Aug. 2018

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Comment from Hotel Management

18 Aug. 2018 by Manager

Thanks for your review

4 out of 5

Waterfront apartments

Pros: General position was good.
Cons: Sorry to say but even thouigh it was clean, could do with a real spring clean. Also the double bed needs an update.
Location: Proximity of many lovely restraunts and coffee shops was great.
We really enjoyed the set up of the two bedroom apartment, but the downside was being on third floor and getting case up there really caused me grief. Coming down was no better. Location was really good as long as capable of walking the 2 kms into CBD.

Posted by on 17 Aug. 2018

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Comment from Hotel Management

18 Aug. 2018 by Manager

Thanks for your review

4 out of 5

Helpful, friendly staff

Pros: Central location & affordability
Donna was extremely friendly and helpful during our stay. All the recommended attractions, eateries etc. were exactly as described. Whilst there was some road noise, it was generally unobtrusive in the evenings. Close to the CBD and affordable. Highly recommended if you are not on a champagne budget!!

Posted by on 3 Aug. 2018

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Comment from Hotel Management

4 Aug. 2018 by Manager

Thank you very much for your review, we have shared this with our staff.

5 out of 5

Quiet, with a view to the ocean.

Pros: Everything.
Had everything we needed in a unit. A nice distance from the city centre, quiet. The receptionist was most obliging, we had been given a ground floor apartment(which was very nice) but we had expected to have a waterfront view, so asked for a swap with a view, there happened to be one vacant so we were given that. Reception was very helpful. A great stay.

Posted by on 20 Jul. 2018

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Comment from Hotel Management

20 Jul. 2018 by Manager

Thank you for spending the time to review our property. We really appreciate this and hope to see you next time you are in Cairns.

4 out of 5

Great location. Quiet. Easy parking

Pros: The property has good ambience The grounds are lovely Top floor views excellent in light of the locale; mountains one side and beach the other
Cons: The air-conditioning system needs a complete overhaul and updating to the more user friendly reverse cycle type. Leaks when power is on, but it is off
Location: Good walking along the esplanade. 5 minutes drive to the airport Within 3 blocks of fuel stations; liquor stores; and supermarkets
Made very welcome. Given great customer service by Donna upon arrival. Enjoyed 7 nights stay and found coming and going easy, safe and accessible The bedroom was not cooled by the air-conditioning system enough to guarantee a good easy sleep; but the bed was comfortable. The apartment furniture was a little too hard and austere to really relax in; tv remote control needs new batteries. Refrigerator seal needs replacing. Dishwasher dial had lost its markings, so you couldn't read the settings. Overall, the apartment showed that it has aged enough to need some tlc maintenance, but fundamentally the bones are good and the property reflected value for money. The stairs are quite steep. Be prepared - especially with heavy or bulky cases. I would recommend this property as being a worthy spot for a good valued short-stay.

Posted by , from Eureka Springs, AR on 4 Feb. 2018

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Comment from Hotel Management

6 Feb. 2018 by Manager

Thank you for spending the time to review our property and we are happy you enjoyed your stay. The cleaning team noticed the problem with your air conditioning after your check out and this was rectified the next day as a pipe had corroded causing the leak and lack of air, if you had mentioned these issues while you stayed with us we would have rectified them or moved you to a different room so that you could really enjoy your stay. Hopefully we see you again if you come back to Cairns.

4 out of 5

Every friendly & accomodating staff

The staff was wonderful! Super helpful and friendly. The room was oerfect for our family. Spacious enough to allow everyone their area. TV channels didn't all work & room could have been a little cleaner but the pool was great & we loved our experience

Posted by , from usa on 8 Jan. 2018

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Comment from Hotel Management

9 Jan. 2018 by Manager

Thank you for your review, we hope to see you again if you plan to holiday in Cairns

4 out of 5

Good apartments on the Esplanade

Pros: The views, the spacious apartment. Easy access to the city. Nice pool
Cons: The air conditioner in our unit was really loud. The bin area was absolutely disgusting, it smelt really bad and the flies were horrible.
Location: Great spot on the Esplanade. A nice walk down to the main part of town. Easy walk to Muddy's restaurant. We also walked to Cairns Central and movies.
We had a lovely stay here over Christmas. The unit was spacious and had everything we needed. We enjoyed walking down the Esplanade every morning and having a cup of coffee down there. It was very accessible to most of the main things in Cairns. We walked to Cairns Central and the movies. The beds were comfortable. The air conditioning was really loud and we couldn't leave it on at night as we couldn't sleep. The bin area, which we had to access to dump our rubbish (unit rules) was absolutely disgusting. It smelt really bad.

Posted by , from Rockhampton on 30 Dec. 2017

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Comment from Hotel Management

1 Jan. 2018 by Manager

Thanks for spending the time to post a review. A note has been made about the air conditioner and a technician is attending to this. Unfortunately summer and rubbish do not get along, the bin is cleaned weekly over summer and emptied twice a week.

Property Features

As a guest of Waterfront Terraces, you'll find an outdoor pool, a library, and a terrace. WiFi is free in public spaces. Tour/ticket assistance, barbecue grills, and a garden are also featured at Waterfront Terraces. Self parking is free. This 4-star Cairns apartment is smoke free.

  • 19 guestrooms or units
  • 3 levels
  • Built in 1998
  • Self-service laundry
  • Tour and ticket information
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Separate dining area
  • Sofa bed
  • Washer/dryer
  • Refrigerator
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Cairns Intl. Airport (CNS) (5.1 km / 3.2 mi)
  • Train station: Cairns Station (2.8 km / 1.7 mi)
  • Parking: Free self parking

Room Amenities

Waterfront Terraces offers 19 air-conditioned accommodations with washers/dryers and DVD players. Rooms open to furnished balconies or patios. Accommodations have separate sitting areas and are furnished with double sofa beds. Accommodations at this 4-star apartment have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. LCD televisions are featured in guestrooms. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided weekly.

  • In-room kitchen
  • Washer and dryer
  • Private balcony or patio (furnished)
  • Dining room
  • Sitting area
  • Pull-out sofa bed
  • LCD television
  • DVD player
  • Refrigerator
  • Microwave
  • Oven
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Shower and tub combination
  • Housekeeping (weekly)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom

Nearby Activities

Recreational amenities at the apartment include an outdoor pool.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 5 PM

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Friday: 9 AM - 5 PM
  • Saturday - Sunday: 9 AM - noon
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Guests planning to arrive after 5 PM Monday-Friday or on weekend and public holiday must contact this property in advance for check-in instructions and an access code.

This property's front desk is open during the following times:

  • Monday - Friday: 9 AM - 5 PM
  • Saturday - Sunday: 9 AM - noon
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets and service animals are not allowed at Waterfront Terraces

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays.

  • No rollaway/extra beds available
  • No lifts
  • Service animals not allowed
  • Debit cards
  • Staffed front desk
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures

Hotel Names

  • Waterfront Terraces
  • Waterfront Terraces Cairns
  • Waterfront Terraces Apartment Cairns North
  • Waterfront Terraces Cairns North
  • Waterfront Terraces Apartment
  • Waterfront Terraces Cairns North
  • Waterfront Terraces Apartment Cairns North

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • Alcohol isn't served at Waterfront Terraces.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.