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4.1 out of 5

"Excellent location and very clean accommodation 20 minutes to Cairns " More

By a verified traveller on Fri 02 Apr 2021

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Hotel Description

A family-friendly stay in Cairns awaits you at Cairns New Chalon. You'll be 1.8 km (1.1 mi) from Cairns Golf Club and 3.1 km (1.9 mi) from Dinden Conservation Park. Highlights at this motel include a restaurant, an outdoor swimming pool, and in-room kitchenettes.

Free WiFi, TVs, and coffee/tea makers are featured in all 38 rooms. In-room dining is easy with kitchenettes that come equipped with refrigerators and microwaves. Additionally, ceiling fans, safes, and hair dryers are available.

For a drink, you can stop by the motel's own lounge bar. Other amenities include free WiFi in public areas, a kids' swimming pool, and laundry facilities. There's also the convenience of free self parking.

Attractions within a 10-minute drive of this 3.5-star Woree motel include Cairns Convention Centre and Cairns Central Shopping Centre.

Double Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$79* Per night/room 22 Apr. - 23 Apr.

Studio, Garden Area

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Twin Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Deluxe Suite

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Twin Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Family Poolside Unit

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Cairns New Chalon ratings based on 104 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Cairns New Chalon

Everyone (59) Couples (18) Family (32)
5 out of 5
Excellent location and very clean accommodation 20 minutes to Cairns

Posted by on 2 Apr. 2021

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3 out of 5

Posted by on 13 Dec. 2020

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4 out of 5
Whole place was tidy, bins under stairs were a bit on the nose, probably should look at relocating rubbish to outside courtyard. Everything else was fine

Posted by on 25 Nov. 2020

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4 out of 5
Good location and clean. Good for when you need somewhere to stop for a night. Amenities older but clean which is what matters.

Posted by on 18 Oct. 2020

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3 out of 5

Posted by on 24 Jul. 2020

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3 out of 5
Air conditioner was not very good at all. Did not make for a good night's sleep.

Posted by , from Townsville on 17 Feb. 2020

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2 out of 5

Posted by on 5 Feb. 2020

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5 out of 5
Good location very clean facilities. The staff in reception very helpful.

Posted by on 8 Dec. 2019

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4 out of 5

Posted by on 2 Nov. 2019

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4 out of 5
for what we paid it was excellent value. It was clean and tidy.

Posted by , from Townsville on 9 Oct. 2019

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Property Features

Cairns New Chalon offers its guests an outdoor pool and a children's pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A library, a terrace, and tour/ticket assistance are also featured at the family-friendly Cairns New Chalon. Free self parking is available. Smoking is allowed in designated areas at this 3.5-star Cairns motel.

  • 38 guestrooms or units
  • 2 levels
  • Dining venue
  • Bar or lounge
  • Umbrellas for the pool
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Kitchenette
  • Laundry facilities
  • Playground on site
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Cairns Intl. Airport (CNS) (12.7 km / 7.9 mi)
  • Train station: Cairns Station (5.8 km / 3.6 mi)
  • Parking: Free self parking

Room Amenities

Cairns New Chalon offers 38 air-conditioned accommodations with safes and coffee/tea makers. Accommodations at this 3.5-star motel have kitchenettes with refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include ceiling fans and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

  • In-room kitchenette
  • Television
  • Refrigerator
  • Microwave
  • Coffee maker
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ceiling fan

Food & Drink

Cairns New Chalon has a restaurant on site.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 9:00 PM

Special check-in instructions:

The front desk is open daily from 8 AM - 9:00 PM. The check-in location differs from the property location. To check in, go to AFTER 6 PM, GUESTS CAN CHECK IN AT THE RESTAURANT To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 8 AM - 9:00 PM.
The check-in location differs from the property location. To check in, guests will need to go to AFTER 6 PM, GUESTS CAN CHECK IN AT THE RESTAURANT
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 20.00 per night.
  • Cribs (infant beds) are available for AUD 20.00 per stay.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including gloves, will be available to guests. Social distancing measures are in place and guests are provided with hand sanitizer. This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

  • No lifts
  • Cash Deposit Required
  • Staffed front desk
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is available for guests
  • Gloves are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of AUD 100 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: AUD 25.00 (subject to availability)
  • Crib (infant bed) fee: AUD 20.00 per stay
  • Rollaway bed fee: AUD 20.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Cairns New Chalon
  • Cairns New Chalon Motel
  • New Chalon
  • New Chalon Cairns
  • New Chalon Motel
  • Cairns New Chalon Motel
  • Cairns New Chalon Woree
  • Cairns New Chalon Motel Woree

You should know

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.