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3.9 out of 5

"It was convenient and affordable for quik overnighter for three " More

By a verified traveller on Sat 24 Jun 2023

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Hotel Description

A family-friendly stay in Cairns awaits you at South Cairns Resort. You'll be 1.8 km (1.1 mi) from Cairns Golf Club and 3.1 km (1.9 mi) from Dinden Conservation Park. Highlights at this motel include a restaurant, an outdoor swimming pool, and free self parking.

For a drink, you can stop by the motel's own lounge bar. Enjoy the kids' swimming pool and pool loungers as well as access to a playground. Added amenities include free WiFi in public areas and laundry facilities.

Attractions within a 10-minute drive of this 3.5-star Woree motel include Cairns Esplanade and Cairns Central Shopping Centre.

Room (Queen)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
AU$112* Per night/room 17 Apr. - 18 Apr.

Deluxe Triple Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Triple Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Superior Triple Room

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Deluxe Room (Queen)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Family Room (Deluxe)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

South Cairns Resort ratings based on 121 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for South Cairns Resort

Everyone (65) Couples (24) Family (32)
2 out of 5
Easy location to access. Pool is fantastic. Common areas had many ashtrays full of cigarette butts. Smelt of ciggarettes everywhere.

Posted by on 8 Jan. 2024

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1 out of 5
not recommend for family

Posted by on 2 Jan. 2024

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2 out of 5
Arrived at the property and there seemed to be people living there full time as there were kids toys, dog in a pen and the place had a dirty feel. Rusty railings, chewing gum on the tiles, dirty walking areas and people smoking. The place Definitely does not look like the photos, where the place is clean and gleaming. Ended up staying elsewhere as we had a work vehicle full of tools etc. Sad really as we stayed there years ago and it was a perfect place. I do understand if people are living there due to accommodation shortage etc but people booking need to be aware and the photos need to be updated.

Posted by on 10 Dec. 2023

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5 out of 5

Posted by on 28 Jun. 2023

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4 out of 5
It was convenient and affordable for quik overnighter for three

Posted by on 24 Jun. 2023

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3 out of 5
The property is very handy for the Cairns Amateurs races, however the property is showing its age and needs refurbishment.

Posted by on 15 Sep. 2022

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Comment from Hotel Management

19 Sep. 2022 by Reception

Hi Susan, We appreciate your feedback as it is important to us. We are working hard to fix these issues.

4 out of 5
It was pleasant and close to shops, plus a restaurant on site. but the room was not well cleaned and the towels were tiny and well worn. and the lace curtains were filthy. Perhaps this is because there are new people owning the place and it needs a lot of work.

Posted by on 21 Aug. 2022

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Comment from Hotel Management

3 Oct. 2022 by Guest Services Team

Hi Jannine,Thank you for your review.All feedback is discussed with our team and we are working hard to bring South Cairns Resort back to it's former glory.We hope to see you next time you are visiting CairnsRegards,Guest Services Team

1 out of 5

Posted by on 19 Aug. 2022

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5 out of 5
The staff were very helpful with looking after our bags before Check-in and providing an easy Check-in process. The room was also clean with everything supplied. Thank you, appreciate this.

Posted by on 6 Aug. 2022

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Comment from Hotel Management

3 Oct. 2022 by Guest Services Team

Hi Tarmi,Thank you for your 5 out of 5 review.I will share your feedback with our team.We hope to see you again soonregards,Guest Services Team

1 out of 5
We booked with no advance payment but when we turned up the lady at the reception said sorry we canceled your booking. The email was sent whilst we were driving ( who the hell on earth who is responsible would check emails whilst driving). The receptionist lady then said we can find a room for the night, then 2 nights, then 30 minutes later she phoned and said you can have your original booking which was 4 nights. To top that all up the bed wasn’t in a reasonable condition as my other half was obviously heavier than I am his side sank down therefore I have to used cushion to barricade myself from rolling down to my other half side. We put out the signage that we wanted the bed made and towels changed none of those was done. After 3 days my partner when to see the receptionist for a clean towel. Rubbish on the garden bed. Five nights of our stay with out the bedding’s being changed, floor vacuum etc

Posted by on 25 Jul. 2022

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About the South Cairns Resort

Location 702 Bruce Highway, Woree, QLD 4868

Property Features

South Cairns Resort offers its guests an outdoor pool and a children's pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A library, a terrace, and tour/ticket assistance are also featured at the family-friendly South Cairns Resort. Free self parking is available. Smoking is allowed in designated areas at this 3.5-star Cairns motel.

  • 38 guestrooms or units
  • 2 levels
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Cairns Station (5.8 km / 3.6 mi)
  • Parking: Free self parking

Room Amenities

South Cairns Resort offers 38 air-conditioned accommodations with safes and hair dryers. Accommodations offer separate sitting areas and include desks. Guests can make use of the in-room refrigerators and microwaves. Guests can surf the web using the complimentary wireless Internet access. 32-cm flat-screen televisions come with digital channels. Additionally, rooms include complimentary toiletries and ceiling fans. Housekeeping is offered weekly and irons/ironing boards can be requested. Housekeeping is provided on a limited basis.

  • Sitting area
  • Flat-screen television
  • Digital channels
  • Refrigerator
  • Microwave
  • Electric kettle
  • Housekeeping (weekly)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ceiling fan
  • Free tea bags/instant coffee
  • Wardrobe or closet

Food & Drink

South Cairns Resort has a restaurant on site.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 6:00 PM

Special check-in instructions:

The front desk is open daily from 8:00 AM - 6:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 8:00 AM - 6:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and lockbox information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 10.0 per day.
  • Cribs (infant beds) are available for AUD 10.0 per day.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, debit cards, and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation.

  • No lifts
  • Cash Deposit Required
  • Front desk opens daily at 8:00 AM
  • Front desk closes daily at 6:00 PM
  • Debit cards
  • Staffed front desk
  • Smoke detector
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is available for guests
  • Gloves are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of AUD 100 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: AUD 25.00 (subject to availability)
  • Late check-out fee: AUD 25.00 (subject to availability)
  • Crib (infant bed) fee: AUD 10.0 per day
  • Rollaway bed fee: AUD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Cairns New Chalon
  • Cairns New Chalon Motel
  • New Chalon
  • New Chalon Cairns
  • New Chalon Motel
  • Cairns New Chalon
  • South Cairns Resort Motel
  • South Cairns Resort Woree
  • South Cairns Resort Motel Woree

You should know

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.