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3.8 out of 5

"Staffs were awesome " More

By a verified traveller on Sun 10 Oct 2021

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Hotel Description

Hides Hotel Cairns puts you in the heart of Cairns, within steps of The Cultural Place and Cairns Regional Gallery. Highlights at this hotel include free in-room WiFi.

TVs, coffee/tea makers, and ceiling fans are featured in all 94 rooms. Refrigerators, safes, and hair dryers are also available.

This business-friendly hotel offers free WiFi in public areas, a 24-hour front desk, and a terrace. Added amenities include laundry facilities, tour/ticket assistance, and luggage storage. There's also the convenience of self parking.

Sights within a 10-minute walk of this 3.5-star Cairns Central Business District hotel include Cairns Night Markets and Cairns Zoom and Wildlife Dome.

King Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$90* Per night/room 31 Oct. - 1 Nov.

Quad Room

Bed Count 4 Twin Beds Maximum Occupancy 4 Max

King Room Plus

Bed Count 1 Twin Bed Maximum Occupancy 3 Max

Hides Hotel Cairns ratings based on 304 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Hides Hotel Cairns

Everyone (176) Couples (75) Students (3) Family (40)
5 out of 5
Staffs were awesome

Posted by on 10 Oct. 2021

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Comment from Hotel Management

10 Oct. 2021 by The Hides Team

Thank you for staying with us :) We appreciate your feedback and look forward to having you stay with us again!

2 out of 5
Room and facility okay.

Posted by on 7 Oct. 2021

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Comment from Hotel Management

8 Oct. 2021 by The Hides Team

Thank you for staying with us. We appreciate your feedback!

4 out of 5
No designated smoking area - had to sit out on the street! A nervous wreck about boiling the jug in case it set the smoke alarm off. Was warned to keep bathroom door shut so a shower did not trigger it. Hotel info warns of a $1200 unnecessary fire call-out fee! Also - have never had to leave a bond to cover damage before - - But reception lady was lovely!

Posted by on 5 Oct. 2021

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Comment from Hotel Management

8 Oct. 2021 by The Hides Team

Thank you for staying with us. We appreciate your feedback!

5 out of 5
Been staying here for five years off and on through travelling always good pool needs fixing though heading out to the hotter months

Posted by on 1 Oct. 2021

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Comment from Hotel Management

1 Oct. 2021 by the Hides crew

Thank you for staying with us and for your feedback!

4 out of 5
good location, pleasant accommodation

Posted by on 30 Sep. 2021

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Comment from Hotel Management

1 Oct. 2021 by the Hides crew

Thank you for staying with us and for your feedback!

3 out of 5
Room was clean & tidy. Parking at the street all night ruined our experience.

Posted by on 25 Sep. 2021

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Comment from Hotel Management

1 Oct. 2021 by the Hides crew

Thank you for staying with us and for your feedback!

4 out of 5
Great central location, walking distance to plenty os shops and restaurants

Posted by on 5 Sep. 2021

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Comment from Hotel Management

19 Sep. 2021 by the Hides crew

Thank you for staying with us and for your feedback! We hope to see you again soon :)

4 out of 5
Staff friendly and helpful. Room was clean. Comfortable bed. A box of tissues in the bathroom would of been good as there was none. But overall was very happy with our stay.

Posted by on 5 Sep. 2021

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Comment from Hotel Management

19 Sep. 2021 by the Hides crew

Thank you for your feedback Leonora :) We hope to see you again soon!

4 out of 5
Nice hotel with everything you need and great location in Cairns. Staff were super helpful and went above and beyond.

Posted by on 30 Jul. 2021

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Comment from Hotel Management

19 Sep. 2021 by the Hides crew

Thank you for staying with us and for your feedback! We look forward to seeing you again soon :)

3 out of 5
The excellent service by all of the front desk staff. Very friendly and good at their jobs. What IO didn't like was some of the guests need to learn courtesy and how to behave when other guests are sleeping.

Posted by on 29 Jul. 2021

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Comment from Hotel Management

19 Sep. 2021 by the Hides crew

Thank you for staying with us and for your feedback! We look forward to seeing you again soon :)

About the Hides Hotel Cairns

Location 87 Lake Street, Cairns, QLD 4870

Property Features

Hides Hotel Cairns offers its guests a terrace, tour/ticket assistance, and laundry facilities. Public spaces have free WiFi. Parking is available for a fee. Smoking is allowed in designated areas at this 3.5-star Cairns hotel.

  • 1 building
  • 94 guestrooms or units
  • 3 levels
  • Built in 1968
  • Towels for the beach
  • 1 conference room
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Terrace
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Long-term parking (surcharge) , Self parking (surcharge)

Transport

  • Train station: Cairns Station (1.8 km / 1.1 mi)
  • Parking: Self parking and extended parking available for a surcharge

Room Amenities

Hides Hotel Cairns offers 94 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. This Cairns hotel provides complimentary wireless Internet access. Bathrooms include complimentary toiletries and hair dryers. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • Television
  • Refrigerator
  • Coffee maker
  • Cribs (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Desk
  • Exterior corridor access
  • Air conditioning
  • Ceiling fan
  • Wardrobe or closet

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 10:00 PM

Special check-in instructions:

The front desk is open daily from 7:30 AM - 10:30 PM. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 7:30 AM - 10:30 PM.
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 10:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for AUD 10 per stay.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

  • No rollaway/extra beds available
  • Parking height restrictions apply
  • Noise-free rooms not guaranteed
  • One child stays free
  • Debit cards
  • UnionPay
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Property confirms they are implementing guest safety measures

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: AUD 10.00 per day (in/out privileges)
  • Extended parking fee: AUD 10 per night
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Crib (infant bed) fee: AUD 10 per stay
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Cairns Hides Hotel
  • Hides Cairns
  • Hides Hotel
  • Hides Hotel Cairns
  • Hotel Hides Cairns
  • Hotel Crocodile Hides
  • Hides Hotel Cairns Hotel
  • Hides Hotel Cairns Cairns
  • Hides Hotel Cairns Hotel Cairns

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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Frequently asked questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.