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3.9 out of 5

"Quality Service clean and tidy please I will definitely be staying again. " More

By a verified traveller on Sun 19 Apr 2020

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Hotel Description

Hides Hotel Cairns puts you in the heart of Cairns, within just a 10-minute stroll of popular attractions like Cairns Esplanade and Cairns Central Shopping Centre. Highlights at this hotel include an outdoor swimming pool and in-room free WiFi.

TVs, coffee/tea makers, and ceiling fans are featured in all 94 rooms. Refrigerators, safes, and hair dryers are also available.

This hotel has free WiFi in public areas, a terrace, and tour/ticket assistance. Added amenities include laundry facilities, luggage storage, and an elevator. There's also the convenience of self parking.

Attractions within a 10-minute walk of this 3.5-star Cairns Central Business District hotel include Reef Fleet Terminal and Cairns Marlin Marina.

King Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$71* Per night/room 29 Jul. - 30 Jul.

Quad Room

Bed Count 4 Twin Beds Maximum Occupancy 4 Max

Triple Room

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

King Room Plus

Bed Count 1 Twin Bed Maximum Occupancy 3 Max

Hides Hotel Cairns ratings based on 305 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Hides Hotel Cairns

Everyone (182) Couples (78) Students (3) Family (39)
5 out of 5
Quality Service clean and tidy please I will definitely be staying again.

Posted by on 19 Apr. 2020

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Comment from Hotel Management

20 Apr. 2020 by Reception

Dear Guest, Thank you for the kind words we are very greatful you enjoyed your stay. Kind Regards Reception`

3 out of 5
Broken tapware in bathroom and shower. Intermittent wifi over 4 day stay.

Posted by on 19 Mar. 2020

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Comment from Hotel Management

29 Apr. 2020 by Hides Hotel

We apologise for any inconvenience that yo may have experienced. Did you contact the hotel reception and report these issues as we do have a full time maintenance person here at the hotel?

4 out of 5
Convenient to all stores and entertainment and transport

Posted by , from Mossman QLD Australia on 7 Mar. 2020

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Comment from Hotel Management

11 Mar. 2020 by Reception

Dear Guest, Thank you for choosing the Hides Hotel to stay. We are glad you enjoyed your stay. Kind Regards Reception

2 out of 5
The process of paying for a room, and then having to hand over $100 as a bond which may take up to 5 days to have it returned is a disgrace. Never again!

Posted by on 4 Mar. 2020

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Comment from Hotel Management

4 Mar. 2020 by Reception

Dear guest, Thank you for your feedback. The requested deposit is a standard hotel practice which allow hotels to keep the property in good condition for our fellow guests. Kind Regards, Reception

2 out of 5

Posted by on 21 Jan. 2020

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Comment from Hotel Management

27 Feb. 2020 by .

Dear Guest, Thank you for choosing the Hides Hotel to stay. I hope your stay was pleasant if you have any further questions please don't hesitate to contact the Hotel. Kind Regards Reception

4 out of 5

Posted by on 3 Jan. 2020

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Comment from Hotel Management

16 Jan. 2020 by reception

Thank you

4 out of 5
Central to Everything I required for eateries and entertainment

Posted by on 2 Jan. 2020

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Comment from Hotel Management

16 Jan. 2020 by Reception

Thank you

4 out of 5

Posted by on 1 Nov. 2019

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Comment from Hotel Management

5 Nov. 2019 by Hides Hotel Reception

Thanks for taking the time to leave your review. We hope to welcome you back to Hides Hotel in the future. Kind Regards

4 out of 5
Great location. Adjacent to Iron Bar and Central bar

Posted by on 15 Oct. 2019

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Comment from Hotel Management

17 Oct. 2019 by Hides Hotel Reception

Hello, Thanks for taking the time to leave your review. Our central Cairns CBD location is great and if you are heading out, the Woolshed and PJ Obriens are nice and close by. We are pleased you enjoyed your stay.

1 out of 5

Posted by on 5 Oct. 2019

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Comment from Hotel Management

8 Oct. 2019 by Hides Hotel Reception

Thank you for your feedback. It is disappointing that you did not enjoy your stay at Hides Hotel. We welcome more detailed feedback from you so that we can work towards improving our service. We take guest feedback seriously and welcome all opportunities to improve the Hides Hotel experience.

About the Hides Hotel Cairns

Location 87 Lake Street, Cairns, QLD 4870

Property Features

As a guest of Hides Hotel Cairns, you'll find an outdoor pool, a terrace, and tour/ticket assistance. Public spaces have free WiFi. Hides Hotel Cairns also features laundry facilities and an elevator. Parking is available for a fee. Smoking is allowed in designated areas at this 3.5-star Cairns hotel.

  • 1 building
  • 94 guestrooms or units
  • 3 levels
  • Built in 1968
  • Towels for the beach
  • 1 conference room
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • Terrace
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Long-term parking (surcharge) , Self parking (surcharge)

Transport

  • Airport: Cairns Intl. Airport (CNS) (7 km / 4.3 mi)
  • Train station: Cairns Station (1.8 km / 1.1 mi)
  • Parking: Self parking and extended parking available for a surcharge

Room Amenities

Hides Hotel Cairns offers 94 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. This Cairns hotel provides complimentary wireless Internet access. Bathrooms include complimentary toiletries and hair dryers. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • Television
  • Refrigerator
  • Coffee maker
  • Cribs (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Desk
  • Exterior corridor access
  • Air conditioning
  • Ceiling fan
  • Wardrobe or closet

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at 10:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 7:30 AM - 10:30 PM. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 7:30 AM - 10:30 PM.
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 10:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for AUD 10 per stay.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

  • One child stays free
  • Noise-free rooms not guaranteed
  • UnionPay
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Parking height restrictions apply
  • Individually wrapped food options are not available
  • Debit cards
  • No gap period between guests' stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: AUD 10.00 per day (in/out privileges)
  • Extended parking fee: AUD 10 per night
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Crib (infant bed) fee: AUD 10 per stay
  • Credit card charges are subject to a surcharge of 0 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Cairns Hides Hotel
  • Hides Cairns
  • Hides Hotel
  • Hides Hotel Cairns
  • Hotel Hides Cairns
  • Hotel Crocodile Hides
  • Hides Hotel Cairns Hotel
  • Hides Hotel Cairns Cairns
  • Hides Hotel Cairns Hotel Cairns

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.