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Hides Hotel Cairns

3.5 star property

Photo gallery for Hides Hotel Cairns

A covered outdoor seating area with wooden tables and chairs, a railing, and a view of greenery and trees.
A restaurant with tables covered in white tablecloths, wooden chairs, and a ceiling fan.
A pool with clear water, surrounded by buildings and a clear sky.
A beach with people swimming and walking, palm trees, and wind sculptures.
A hotel room with a bed, a desk, a chair, a TV, and a ceiling fan.

Reviews

7.2 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Laundry room
The current price is AU$144
includes taxes & fees
29 Aug - 30 Aug

Explore the area

View map
87 Lake Street, Cairns, QLD, 4870
  • Place, Cairns Night Markets
    ‪2 min walk‬
  • Place, Cairns Esplanade Lagoon
    ‪3 min walk‬
  • Place, Cairns Central Shopping Centre
    ‪5 min walk‬
  • Airport, Cairns, QLD (CNS-Cairns Intl.)
    ‪9 min drive‬

Room options

View all photos for Premium King Plus Room

In-room safe, desk, free WiFi, bed sheets

Premium King Plus Room

  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for King Room

A hotel room with a bed, a desk, a chair, a TV, and a ceiling fan.

King Room

7.8 out of 10
Good
(66 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Family Room

A hotel room with a bed, a desk, a chair, a TV, and a lamp.

Family Room

  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Single Beds OR 4 Single Beds
  • Free Wi-Fi

View all photos for King Room Plus

A hotel room with a bed, a desk, a chair, a TV, and a ceiling fan.

King Room Plus

7.0 out of 10
Good
(35 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed and 1 King Bed
  • Free Wi-Fi

View all photos for Premium King Room

In-room safe, desk, free WiFi, bed sheets

Premium King Room

  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Family Room

In-room safe, desk, free WiFi, bed sheets

Family Room

  • Sleeps 4
  • 4 Single Beds
  • Free Wi-Fi

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About the area

Cairns

Hides Hotel Cairns puts you in the heart of Cairns, within just a 10-minute stroll of popular attractions like Cairns Esplanade and Reef Fleet Terminal. Highlights at this hotel include free in-room WiFi. .This smoke-free hotel offers free WiFi in public areas, a terrace and tour/ticket assistance. Added amenities include laundry facilities, locker space and a lift. Continental breakfast is available daily between 6:30 AM and 9:00 AM. There's also the convenience of limited parking. .Within a 30-minute drive of this 3.5-property class Cairns Central Business District hotel, attractions include Cairns Marlin Marina and Palm Cove Beach.

What's nearby

  • Cairns Night Markets - 2 min walk - 0.2 km
  • Cairns Esplanade Lagoon - 3 min walk - 0.3 km
  • Cairns Esplanade - 3 min walk - 0.3 km
  • Cairns Central Shopping Centre - 5 min walk - 0.5 km
  • Cairns Marlin Marina - 8 min walk - 0.7 km

Getting around

  • Cairns Station - 8 min walk
  • Cairns, QLD (CNS-Cairns Intl.) - 8 min drive

Restaurants

  • ‪Wawawa Izakaya - ‬1 min walk
  • ‪Candy - ‬4 min walk
  • ‪The Roti Shack - ‬1 min walk
  • ‪Rusty's Juice Bar - ‬4 min walk
  • ‪Blackbird Espresso - ‬2 min walk

About this property

Hides Hotel Cairns

As a guest of Hides Hotel Cairns, you'll find a terrace, a vending machine, and tour/ticket assistance. Public spaces have free WiFi. Hides Hotel Cairns also features laundry facilities and a lift.

This 3.5-star Cairns hotel is smoke free.

  • 1 building
  • 94 guestrooms or units
  • 3 levels
  • Built in 1968
  • Towels for the beach
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Tour and ticket information
  • Terrace
  • Lift
  • No smoking on site
  • Locker space
  • 1 conference room
Hides Hotel Cairns offers 94 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and coffee/tea makers. Guests can surf the web using complimentary wireless Internet access.

Business-friendly amenities include desks and telephones. Additionally, rooms include free toiletries and a ceiling fan. Housekeeping is provided on a weekly basis.

Similar properties

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Heritage Cairns
Cairns Central Business District
  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
4.3 out of 5, Excellent, 1,004 reviews
The price is AU$186
includes taxes & fees
9 Sept - 10 Sept
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Limited on-site parking

Food and drink

  • Daily continental breakfast available 6:30 AM to 9:00 AM for a fee: AUD 12.50 for adults and AUD 6.25 for children

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Lockers
  • Vending machine

Guest services

  • Housekeeping (weekly)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Beach towels
  • Terrace

Accessibility

  • Lift

More

  • 1 building
  • 3 floors
  • Built in 1968
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Towels provided

Entertainment

  • 42-inch TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 8:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 1.3 per cent for credit card payments
The front desk is open daily from 7:30 AM - 8:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 14 years old or younger stays free when using existing bedding.
  • Cots (infant beds) are available for AUD 10.0 per stay.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100.00 per accommodation, per stay
  • Breakage deposit: AUD 100 per stay
  • A damage deposit of AUD 100 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately AUD 12.50 for adults and from AUD 6.25 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 10.0 per stay
  • Credit card charges are subject to a surcharge of 1.3 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.

We should mention

  • One child aged 14 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property class

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Cairns Hides Hotel
Hides Cairns
Hides Hotel
Hides Hotel Cairns
Hotel Hides Cairns
Hotel Crocodile Hides
Hides Hotel Cairns Hotel
Hides Hotel Cairns Cairns
Hides Hotel Cairns Hotel Cairns

Frequently asked questions

What is the cancellation policy at Hides Hotel Cairns?

Hides Hotel Cairns offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hides Hotel Cairns?

As of 10 Aug 2026, prices found for a 1-night stay for 2 adults at Hides Hotel Cairns on 29 Aug 2026 start from AU$144, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hides Hotel Cairns?

Onsite parking is limited.

Are there any beaches close to Hides Hotel Cairns?

The closest beach to Hides Hotel Cairns is Palm Cove Beach (21.5 km).

Does Hides Hotel Cairns serve breakfast?

Yeah, continental breakfast is served daily between 6:30 AM and 9:00 AM.

Is there a free airport shuttle available at Hides Hotel Cairns?

No, Hides Hotel Cairns does not offer an airport shuttle service.

What time are check-in & check-out at Hides Hotel Cairns?

Check-in begins at 2:00 PM. Check-out time is 10 AM.

Are pets allowed at Hides Hotel Cairns?

No, pets are not allowed.

Hides Hotel Cairns Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 238 out of 1004 reviews
Rating 8 - Good. 343 out of 1004 reviews
Rating 6 - Okay. 222 out of 1004 reviews
Rating 4 - Poor. 103 out of 1004 reviews
Rating 2 - Terrible. 98 out of 1004 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Room was comfortable and breakfast was nice n fresh
Stayed 1 night in May 2026
Verified review

6/10 Okay

Karen

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
There was no balcony as the pictures suggested when booking, was not happy. Windows were obscured. Air con was fine. No spoons, just icy pole sticks to my cup of coffee. One very thin blanket to add to bed.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Deanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel has everything you need
Stayed 1 night in Mar 2026
Verified review

2/10 Terrible

Shannon

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I got sick due to mold in the air conditioner, the managers refused to clean it and told me I can leave if I don't like it. Mold sickness is deadly so I had to leave. Possibly the worst level of customer service I have received at a hotel.
Stayed 2 nights in Jul 2026
Verified review

2/10 Terrible

Shannon

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Management are horrible people, the staff were ok but the customer service of the Management is the worst i have ever experienced. I asked them to clean the moldy AC unit and they refused and told me to leave if I didn't like it.
Stayed 3 nights in Jun 2026
Verified review

2/10 Terrible

Engina

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Budget hotel, location is not bad, stuff at the front desk not friendly
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Kylie

Liked: Cleanliness, staff & service
Great
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Jessica

Liked: Cleanliness, staff & service
The hotel is in a great location—the beachfront promenade is within walking distance, as is everything else you might need. For an additional fee, you can rent a parking space in the garage, but there are also parking spots available right outside. The hotel itself could use a bit of a makeover, but it was clean and the air conditioning worked well.
Stayed 3 nights in Apr 2026
Verified review

6/10 Okay

Adrienne

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This motel is an average place to stay overall. It’s clearly old and outdated, but it’s generally clean and acceptable for a short visit. The staff are friendly and welcoming, which helps make the stay more pleasant. One of the biggest advantages is the location—it’s within walking distance to shops, restaurants, and other nearby spots. While it could use some updates, it’s a decent option if you’re looking for convenience and friendly service without expecting anything fancy.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Robert

Liked: Staff & service
Disliked: Property conditions & facilities
The location is excellent. The front staff very helpful. Had issue manager was useless basically said couldn't help. Lady on desk quickly moved us to another room. Solving everything
Stayed 1 night in Apr 2026
Verified review

4/10 Poor

Logan

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
A/C didn’t work on the first night, Beds aren’t comfy, fire alarm went off.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Terry

Liked: Cleanliness, staff & service
Disliked: Amenities
Room was basic but very clean, bed was good. The only negative was there was no milk or coffee, there was 2 tea bags and lots of sugar.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

carmen

Situation is excellent, can walk to eveything.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Jonathan

Liked: Cleanliness, amenities, property conditions & facilities
Amazing stay!
Stayed 1 night in May 2025
Verified review

6/10 Okay

Harold Samuel

Liked: Staff & service
close to everything staff was very friendly would stay there again good price
Stayed 3 nights in Sep 2025
Verified review

6/10 Okay

Revathi

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was average. Air conditioning not working, didn’t cool enough. Carpets in the hallway were dirty.
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Sandra

Liked: Staff & service
Bathrooms could have been a little cleaner. Very quiet place which was very good. Walking distance to everything. Would stay there again.
Stayed 1 night in Dec 2025
Verified review

2/10 Terrible

Shannon

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The manager showed some of the worst behaviour from a customer service stand point I don't ever think it could be matched. I am disgusted by the attitude. I had made a complaint about mould in the air-conditioner as i was feeling a bit ill from the effects of it, they said they cleaned it, on returning to the room it was not cleaned and the manager of the place said she checked herself so I showed her photos of the mould. Rather than admit she was wrong they refused to clean it, they refused to change me into a different room and said if I don't like it I can leave the property. I called her bluff and left. I was a returning guest and I had bookings out for 3 months staying a week every second week. I cancelled them all and I will never return. The quickness of her refusal and request for me to suck it up or leave was easily the worst customer service I have ever received. It is going to cost me 2 grand to stay somewhere else on short notice but 100% worth it.
Stayed 2 nights in Jul 2026
Verified review

6/10 Okay

Makoto

Liked: Staff & service
Good hotel
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Teliyah

Liked: Amenities, property conditions & facilities
The stay felt like home .
Stayed 1 night in Jul 2025
Verified review

6/10 Okay

Reece

Liked: Cleanliness, amenities
Good price great room no blankets on bed only sheets
Stayed 1 night in Nov 2025
Verified review

8/10 Good

beverley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central location Lots of restaurants and cafes around Very friendly and helpful staff Very clean rooms Lift to all levels
Stayed 4 nights in Aug 2025
Verified review

8/10 Good

Paul

Disliked: Amenities
for the price it was good value / clean rooms / basic breakfast / great staff
Stayed 5 nights in Jun 2025
Verified review

8/10 Good

Patricia

Liked: Cleanliness, staff & service, amenities
Room was clean, towels, soap etc and coffee and tea provided. Reception very helpful.Bed was comfortable and price was excellent. Location good for esplanade walk and other attractions.
Stayed 1 night in Nov 2025
Verified review

2/10 Terrible

Steven

Disliked: Staff & service, amenities, property conditions & facilities
Bathroom mouldy, hot water could not be turned off, no spoons for coffee, no hairdryer, slow check in, additional charge for parking. Wanted access to balcony from room but was the furthest away from that.
Stayed 1 night in Mar 2026