TVs, coffee/tea makers, and ceiling fans are featured in all 94 rooms. Refrigerators, safes, and hair dryers are also available.
This hotel has free WiFi in public areas, a terrace, and tour/ticket assistance. Added amenities include laundry facilities, luggage storage, and an elevator. There's also the convenience of self parking.
Attractions within a 10-minute walk of this 3.5-star Cairns Central Business District hotel include Reef Fleet Terminal and Cairns Marlin Marina.
20 Apr. 2020 by Reception
Dear Guest, Thank you for the kind words we are very greatful you enjoyed your stay. Kind Regards Reception`
29 Apr. 2020 by Hides Hotel
We apologise for any inconvenience that yo may have experienced. Did you contact the hotel reception and report these issues as we do have a full time maintenance person here at the hotel?
11 Mar. 2020 by Reception
Dear Guest, Thank you for choosing the Hides Hotel to stay. We are glad you enjoyed your stay. Kind Regards Reception
4 Mar. 2020 by Reception
Dear guest, Thank you for your feedback. The requested deposit is a standard hotel practice which allow hotels to keep the property in good condition for our fellow guests. Kind Regards, Reception
27 Feb. 2020 by .
Dear Guest, Thank you for choosing the Hides Hotel to stay. I hope your stay was pleasant if you have any further questions please don't hesitate to contact the Hotel. Kind Regards Reception
16 Jan. 2020 by reception
16 Jan. 2020 by Reception
5 Nov. 2019 by Hides Hotel Reception
Thanks for taking the time to leave your review. We hope to welcome you back to Hides Hotel in the future. Kind Regards
17 Oct. 2019 by Hides Hotel Reception
Hello, Thanks for taking the time to leave your review. Our central Cairns CBD location is great and if you are heading out, the Woolshed and PJ Obriens are nice and close by. We are pleased you enjoyed your stay.
8 Oct. 2019 by Hides Hotel Reception
Thank you for your feedback. It is disappointing that you did not enjoy your stay at Hides Hotel. We welcome more detailed feedback from you so that we can work towards improving our service. We take guest feedback seriously and welcome all opportunities to improve the Hides Hotel experience.
As a guest of Hides Hotel Cairns, you'll find an outdoor pool, a terrace, and tour/ticket assistance. Public spaces have free WiFi. Hides Hotel Cairns also features laundry facilities and an elevator. Parking is available for a fee. Smoking is allowed in designated areas at this 3.5-star Cairns hotel.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Long-term parking (surcharge) , Self parking (surcharge)
Hides Hotel Cairns offers 94 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. This Cairns hotel provides complimentary wireless Internet access. Bathrooms include complimentary toiletries and hair dryers. Business-friendly amenities include desks and phones. Housekeeping is provided daily.
Special check-in instructions:
The front desk is open daily from 7:30 AM - 10:30 PM. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
The front desk at this property is open daily from 7:30 AM - 10:30 PM.
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 10:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.