Skip to main content
Beginning of main content
4.2 out of 5

"The manager is very helpful and very friendly " More

By a verified traveller on Sat 23 Oct 2021

Enter dates to see availability

Hotel Description

At Reef Palms Motel you'll be 2.1 km (1.3 mi) from Cairns Esplanade and 2.5 km (1.5 mi) from Cairns Central Shopping Centre. Highlights at this motel include a restaurant, an outdoor swimming pool, and in-room kitchenettes.

You can enjoy free WiFi, balconies, and digital TV, featured in all 41 soundproofed rooms. Room service is available and kitchenettes come with refrigerators, microwaves, and stovetops, so in-room dining is easy. Nice touches to enhance your stay include free toiletries and pillowtop beds. Coffee/tea makers, ceiling fans, and safes are also available.

This smoke-free motel offers free WiFi in public areas, a business center, and a library. Additionally, you'll find a spa tub, a coffee shop/café, and a snack bar/deli. There's also free self parking, along with the convenience of a free area shuttle.

You'll be 2.6 km (1.6 mi) from Esplanade Lagoon and 2.8 km (1.7 mi) from Reef Hotel Casino with a stay at this 3.5-star Cairns North motel.

Studio, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$84* Per night/room 1 Dec. - 2 Dec.

Deluxe Spa Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Quad Studio

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Family Studio, Multiple Beds

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Triple Studio

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Twin Queen Room

Bed Count 2 Queen Beds Maximum Occupancy 2 Max

Reef Palms Motel ratings based on 164 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Reef Palms Motel

Everyone (110) Couples (19) Family (31)
5 out of 5
Great management ..

Posted by on 26 Nov. 2021

Was this review helpful to you?
Comment from Hotel Management

26 Nov. 2021 by Alwis

Thanks for your lovely Feed Back. Happy to see you again soon.

5 out of 5
The manager is very helpful and very friendly

Posted by on 23 Oct. 2021

Was this review helpful to you?
Comment from Hotel Management

23 Oct. 2021 by Alwis

Thanks for your lovely Feed Back. Hope you will be back again.

5 out of 5
Staff were super friendly. Good value for money

Posted by on 17 Oct. 2021

Was this review helpful to you?
Comment from Hotel Management

17 Oct. 2021 by Alwis

Thanks for your Lovely Feed Back. Happy to see you again soon.

5 out of 5
Clean and well priced

Posted by on 3 Oct. 2021

Was this review helpful to you?
Comment from Hotel Management

3 Oct. 2021 by Alwis

Thanks for your Lovely Feed back. Hope you will be back soon.

2 out of 5
Friendly staff but room wasn’t entirely clean, bed was terrible, toilet was constantly running.

Posted by on 23 Sep. 2021

Was this review helpful to you?
Comment from Hotel Management

29 Sep. 2021 by Reef Palms

Thank you for your feedback

3 out of 5
It was sub standard

Posted by on 23 Sep. 2021

Was this review helpful to you?
Comment from Hotel Management

29 Sep. 2021 by Reef Palms

Thank you for your feedback

4 out of 5
More attention to cleaning is needed,

Posted by on 27 Aug. 2021

Was this review helpful to you?
Comment from Hotel Management

29 Sep. 2021 by Reef Palms

Thank you for your feedback

4 out of 5
I Loved the water pressure and heat in the shower/ bath along with the complimentary toiletries. Nice little balcony overlooking a big fig tree. Good for the price. Convenient location to Tanks Art Centre where I was headed during my stay.

Posted by on 25 Jul. 2021

Was this review helpful to you?
Comment from Hotel Management

25 Jul. 2021 by Alwis

Thanks for your Feed Back. Happy to see you again.

5 out of 5
The size of the bedrooms is pretty nice for a shrt stay

Posted by on 18 Jul. 2021

Was this review helpful to you?
Comment from Hotel Management

25 Jul. 2021 by Alwis

Thanks for your Feed Back. Happy to see you again.

3 out of 5

Posted by on 17 Jul. 2021

Was this review helpful to you?

Property Features

Reef Palms Motel offers its guests an outdoor pool and a spa tub. There's a restaurant on site, as well as a coffee shop/café and a snack bar/deli. You'll find a business center on site. A computer station is on site and WiFi is free in public spaces. A library, a terrace, and tour/ticket assistance are also featured at Reef Palms Motel. A shuttle from the hotel to the airport (available on request) and an area shuttle are free. Self parking is free. This 3.5-star Cairns motel is smoke free.

  • 41 guestrooms or units
  • Deli
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Library
  • Convenience store
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • No smoking on site
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Kitchenette
  • Free area shuttle
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Cairns Station (2.7 km / 1.7 mi)
  • Property shuttles: Free airport drop-off, area shuttle, and shopping center shuttle
  • Parking: Free self parking

Room Amenities

Reef Palms Motel offers 41 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Rooms open to balconies. Beds feature pillowtop mattresses. Accommodations at this 3.5-star motel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Cairns motel provides complimentary wireless Internet access. Televisions come with digital channels. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

  • In-room kitchenette
  • Private balcony
  • Pillowtop beds
  • In-room dining (limited hours)
  • HD television
  • Digital channels
  • Refrigerator
  • Microwave
  • Stove
  • Coffee maker
  • Kitchenware
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Sound-insulated rooms
  • Exterior corridor access
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

Reef Palms Motel has a restaurant serving breakfast only.

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool and a spa tub are on site.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 9:00 PM

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Friday: 7:00 AM - 7:00 PM
  • Saturday - Sunday: 7 AM - 6:30 PM
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk hours are 7 AM - 5 PM on public holidays.

This property's front desk is open during the following times:

  • Monday - Friday: 7:00 AM - 7:00 PM
  • Saturday - Sunday: 7 AM - 6:30 PM
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 30.0 per night.
  • Cribs (infant beds) are available for AUD 10.0 per stay.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and JCB International. Cash is not accepted.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Personal protective equipment, including gloves, will be available to guests. Social distancing measures are in place and guests are provided with hand sanitizer.

  • No lifts
  • Cash or credit card deposit required
  • Guests will receive an email with special check-in instructions
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is available for guests
  • Gloves are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Property confirms they are implementing guest safety measures

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of AUD 100 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability, amount varies)
  • Crib (infant bed) fee: AUD 10.0 per stay
  • Rollaway bed fee: AUD 30.0 per night
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Reef Palms
  • Reef Palms Cairns North
  • Reef Palms Motel
  • Reef Palms Motel Cairns North
  • Reef Palms Motel Motel
  • Reef Palms Motel Cairns North
  • Reef Palms Motel Motel Cairns North

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

url importing http://www.wotif.com/Cairns-Hotels-Reef-Palms-Motel.h2740307-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Cairns-Hotels-Reef-Palms-Motel.h2740307-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.wotif.com/Cairns-Hotels-Reef-Palms-Motel.h2740307-p2.Hotel-Reviews?rm1=a2&

Frequently asked questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.