4.2 out of 5

"Only had one night, but really good. Comforable bed, easy off street parking " More

By a verified traveller on Wed 05 Sep 2018

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Hotel Description

At Reef Palms Motel you'll be 2 km (1.2 mi) from Centenary Lakes Botanic Gardens and 2 km (1.3 mi) from Cairns Esplanade. Highlights at this motel include an outdoor swimming pool, and in-room kitchenettes and free WiFi.

Balconies, digital TV and coffee/tea makers are featured in all 41 rooms. Room service is available and kitchenettes come with fridges, microwaves and hobs, so in-room dining is easy. You'll find nice touches like free toiletries and pillowtop beds to enhance your stay. Additionally, ceiling fans, safes and hairdryers are available.

This smoke-free motel offers free WiFi in public areas, a business centre and a library. Additionally, you'll find a spa tub, a coffee shop/café and laundry facilities. Buffet breakfast is available daily between 6:30 AM and 9:30 AM. There's also free self parking, along with the convenience of a free area shuttle.

Within a 30-minute walk of this 3.5-star Cairns North motel, attractions include Cairns Central Shopping Centre and Cairns Night Markets.

Studio, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$109 per night

Standard Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Quad Studio

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Queen Studio Bed & Breakfast

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Family Studio, Multiple Beds

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Triple Studio

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Reef Palms Motel ratings based on 130 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Reef Palms Motel

Everyone (94) Couples (14) Family (21)
4 out of 5
The Reef Palms is about a half-hour walk from downtown Cairns, in a quiet area. Staff are friendly and the rooms are spacious. Unfortunately I could hear the TV and conversations in the next room through the locked adjoining door, and a couple of the dishes provided in the kitchenette hadn't been washed (they'd been put away with food residue in them).

Posted by on 17 Jul. 2019

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Comment from Hotel Management

17 Jul. 2019 by Jeff

Thank you for your review . We hope to see you again !

4 out of 5
The property was a little outdated and in need of some revamping. Otherwise it was a nice room with a comfy bed.

Posted by on 11 Jul. 2019

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Comment from Hotel Management

17 Jul. 2019 by Jeff

Thank you for your review . We hope to see you again !

5 out of 5
Lovely place and central location for what we needed. Great amenities and staff were very friendly, attentive and helpful.

Posted by on 8 Jul. 2019

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Comment from Hotel Management

17 Jul. 2019 by Jeff

Thank you for your review . We hope to see you again !

5 out of 5
Close to airport and restaurant/hotel Motel was quiet and comfortable with everything we needed to make our stay comfortable

Posted by on 7 Jul. 2019

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Comment from Hotel Management

17 Jul. 2019 by Jeff

Thank you for your review . We hope to see you again !

4 out of 5
Very friendly staff. Excellent communication in regards to late check-in. Conveniently located. Close to the beach and Cairns CBD.

Posted by , from Melbourne on 1 Jul. 2019

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Comment from Hotel Management

17 Jul. 2019 by Jeff

Thank you for your review . We hope to see you again !

3 out of 5
The room was very nice but it's very loud. You hear the pipes or people walking and talking in the halls. You hear all of the traffic basically everything that makes noise outside you hear it.

Posted by on 23 Jun. 2019

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5 out of 5
Very lovely rooms, great location. Very nice place all over. Good staff.

Posted by on 15 Jun. 2019

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Comment from Hotel Management

17 Jul. 2019 by Jeff

Thank you for your review . We hope to see you again !

3 out of 5
We have previously stayed in a front room,this time we were put in a back room which was very dark.The guests next to us were very intoxicated and kept us awake until 3am.

Posted by on 14 Jun. 2019

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Comment from Hotel Management

17 Jul. 2019 by Jeff

Thank you for your review . We hope to see you again !

4 out of 5

Posted by on 12 Jun. 2019

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Comment from Hotel Management

12 Jun. 2019 by Operations

Thanks for the review !

4 out of 5
The location was close to the airport. We stay to be near to the airport.

Posted by on 30 May 2019

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Comment from Hotel Management

4 Jun. 2019 by jeff

thank you for your review hope to see you again

Property Features

Reef Palms Motel offers its guests an outdoor pool and a spa tub. There's a coffee shop/café on site. You'll find a business centre on site. A computer station is on site and WiFi is free in public spaces. A library, tour or ticket assistance, and a BBQ are also featured at Reef Palms Motel. A free shuttle from the hotel to the airport (available 24 hours) and An area shuttle are free. Self parking is free. This 3.5-star Cairns North motel is smoke free.

  • 41 guestrooms or units
  • Coffee shop
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Storage area for luggage
  • Tour and ticket information
  • Library
  • Corner/local shop
  • Garden
  • BBQ grill(s)
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Outdoor pool
  • Free WiFi
  • Kitchenette
  • Free area shuttle
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Cairns, QLD (CNS-Cairns Intl.) (4.8 km / 3 mi)
  • Train station: Cairns Station (2.7 km / 1.7 mi)
  • Property shuttles: Free airport drop-off, area shuttle, and shopping centre shuttle
  • Parking: Free self parking

Room Amenities

Reef Palms Motel offers 41 forms of air-conditioned accommodation which are accessible via exterior corridors, and features a safe and coffee/tea makers. Rooms open to balconies. Beds feature pillowtop mattresses. Accommodation at this 3.5-star motel has kitchenettes with fridges, hobs, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit, complimentary toiletries and a hairdryer. Guests can surf the web using complimentary wireless Internet access. Televisions come with digital channels. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a daily basis.

  • In-room kitchenette
  • Private balcony
  • Pillowtop beds
  • In-room dining (limited hours)
  • HD television
  • Digital channels
  • Fridge
  • Microwave
  • Hob
  • Coffee maker
  • Kitchenware
  • Shower and tub combination
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Exterior corridor access
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 9:30 AM.

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool and a spa tub are on site.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM

Special check-in instructions:

The front desk is open during the following times:

  • Monday-Friday: 6:30 AM-9 PM
  • Saturday-Sunday: 7 AM-7 PM
If you are planning to arrive after 6 PM, please contact the property in advance using the information on the booking confirmation.

24-hour airport shuttle service is available at scheduled times. Fees may apply. Contact the property in advance to get details.

Front desk hours are 7 AM - 5 PM on public holidays. For more details, please contact the property using the information on the reservation confirmation received after booking.

This property's front desk is open during the following times:

  • Monday - Friday: 6:30 AM - 9 PM
  • Saturday - Sunday: 7 AM - 7 PM
Guests arriving after 6 PM must make advance arrangements by contacting the property using the information on the booking confirmation.

Airport transport is offered at scheduled time 24 hours a day. Fees may apply. For details, please contact the property in advance.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 30.0 per night.
  • Cribs (infant beds) are available for AUD 10.0 per stay.

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.

  • No lifts
  • Debit cards not accepted

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 10 and AUD 15 per person (approximately)
  • Early check-in fee: AUD 30 (subject to availability)
  • Crib (infant bed) fee: AUD 10.0 per stay
  • Rollaway bed fee: AUD 30.0 per night
  • On-site credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Reef Palms Motel Cairns North
  • Reef Palms Motel
  • Reef Palms Cairns North
  • Reef Palms

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.