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4.4 out of 5

"Its quirky decor and artistic touches rather than the standard predictable sterile hotel interior decorating elevates it a cut above the mundane. " More

By a verified traveller on Wed 25 Mar 2020

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Hotel Description

A luxury stay in Mangere awaits you at Naumi Auckland Airport. You'll be 3.4 km (2.1 mi) from JKs Driving Range and 4.1 km (2.5 mi) from Butterfly Creek. Highlights at this hotel include a restaurant, an outdoor swimming pool, and free self parking.

Free WiFi, free local calls, and hair dryers are featured in all 193 rooms. 24-hour room service, irons/ironing boards, and free toiletries are also available.

The restaurant, Paksa Restaurant, serves Asian cuisine and is open for breakfast, brunch, lunch, and dinner. Paksa Bar is the hotel's own bar, serving drinks along with light fare. Other amenities include free WiFi in public areas, a fitness center, and a conference center. Buffet breakfast is available daily between 7:00 AM and 9:00 AM. There's also the convenience of extended parking.

Places within a 15-minute drive of this 4.5-star Mangere hotel include Treasure Island Adventure Golf and Westfield Manukau City Shopping Centre.

Blush Room 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Ziggy Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Dottie Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Oasis Room 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Economy Queen Twin

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Habitat Room 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Naumi Auckland Airport ratings based on 272 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Naumi Auckland Airport

Everyone (169) Couples (47) Family (51)
5 out of 5

Posted by on 29 Mar. 2020

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Comment from Hotel Management

11 Apr. 2020 by Steven

Thank you for your review of Naumi Hotel Auckland! We hope to welcome you back in the future, but feel free to reach out if you have any feedback you would like to provide. Regards Steven Stanley Duty Manager

4 out of 5

Posted by on 27 Mar. 2020

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Comment from Hotel Management

11 Apr. 2020 by Steven

Thank you for your review of Naumi Hotel Auckland! We hope to welcome you back in the future, but feel free to reach out if you have any feedback you would like to provide. Regards Steven Stanley Duty Manager

5 out of 5
Its quirky decor and artistic touches rather than the standard predictable sterile hotel interior decorating elevates it a cut above the mundane.

Posted by , from Taupo on 25 Mar. 2020

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Comment from Hotel Management

25 Apr. 2020 by Steven

Dear Claire, Thank you for your fantastic review of the Naumi Hotel Auckland Airport. We always love the reaction of guests as they enter the hotel, who by and large are not expecting what they walk in to, from our quirky colour scheme, gold leaf coloured feature at Reception and our comfortable public areas, that really do set us apart. We hope your stay as a whole met all other expectations, feel free to provide us with more feedback if you wish, we would love to hear more. Hope to welcome you back in the future. Kind regards Steven Stanley Duty Manager

5 out of 5

Posted by on 23 Mar. 2020

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Comment from Hotel Management

11 Apr. 2020 by Steven

Thank you for your review of Naumi Hotel Auckland! We hope to welcome you back in the future, but feel free to reach out if you have any feedback you would like to provide. Regards Steven Stanley Duty Manager

5 out of 5
Most of the facilities were closed but im wondering if thats because the coronavirus. . Overall a lovely place which I will stay again

Posted by on 22 Mar. 2020

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Comment from Hotel Management

24 Apr. 2020 by Steven

Dear Anonymous, Thank you for your perfect rating of the Naumi Hotel Auckland Airport. Great to see you loved our hotel, even when we weren't running 'full steam' if you well, due to the Covid-19 outbreak. Indeed, the pace at which it escalated took alot of us, both staff and guests by surprise and tough but essential calls needed to be made about the closure of public facilities within the hotel. The health and safety of everyone is paramount. We hope you are well wherever you are in the world, and look forward to welcoming you back when the dust settles and we are free to explore again. Kind regards Steven Stanley Duty Manager

4 out of 5
Always convenient but we were in an older room this time and would always prefer to be in the up to date ones

Posted by on 10 Mar. 2020

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Comment from Hotel Management

24 Apr. 2020 by Steven

Dear Anonymous, Thank you for your review of the Naumi Hotel Auckland Airport. Appreciate your feedback regarding your recent stay with us. Our Economy rooms are different to our 'Naumi' rooms which are fully refurbished. Whilst the aesthetics are different, the standard should not change in terms of value and comfort. We hope we get the chance to welcome you back in the future. Kind regards Steven Stanley Duty Manager

5 out of 5
Love everything about this place apart from the lack of normal tea bags in the room. There were only 2 for 2 of us, would have liked a few more which is usual in most hotels.

Posted by on 10 Mar. 2020

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Comment from Hotel Management

24 Apr. 2020 by Steven

Dear Anonymous, Thank you for your review of the Naumi Hotel Auckland Airport. Great to see you love everything about us! That is exactly what we want to see. Appreciate your feedback regarding the T2 tea bags. We will take this onboard, but do feel free to ask for more if you wish on your return to us. We will be more than happy to provide more. Hope we get to welcome you back in the future. Kind regards Steven Stanley Duty Manager

3 out of 5
Location was fine Hotel disappointing ,rooms very basic ,bed very hard

Posted by on 6 Mar. 2020

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Comment from Hotel Management

23 Apr. 2020 by Steven

Dear Anonymous, Thank you for your review of the Naumi Hotel Auckland Airport. We are sorry to see you did not enjoy the hotel and room. We have a wide range of room types available, from our lead-in Economy Rooms to our fully refurbished rooms to cater for the solo traveller and families, and everything in between. The standard should not change, however. Feel free to reach out to us in the future should you find your travels find you back in Auckland so we can sure you have a seamless experience. Kind regards Steven Stanley Duty Manager

5 out of 5
clean room. affordable. near the auckland airport-catch the yellow bus-$6 dollars one way ride drop off at the reception and offers 24/7 ride.

Posted by on 28 Feb. 2020

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Comment from Hotel Management

23 Apr. 2020 by Steven

Dear Anonymous, Thank you for you fantastic review of Naumi Hotel Auckland Airport! Glad to see you enjoyed your time with us. Indeed a clean comfortable stay is what everyone would like when transitting in Auckland or for a getaway, and glad to see we hit the mark! Hope to welcome you back in the future. Kind regards Steven Stanley Duty Manager

5 out of 5
Everyone was very nice and pleasant. Bar was nice and cool to make up a bag of lollies Restaurant was OK.

Posted by on 26 Feb. 2020

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Comment from Hotel Management

21 Apr. 2020 by Steven

Dear Anonymous, Thank you for your fantastic score for us at Naumi Hotel Auckland! Glad you liked the friendly hospitality shown by our Naumi Guru's, and the lollie bar is perfect cherry on top isnt it? If you have any other feedback you would like to provide, please do not hesitate to reach out to us directly via email query or phone. Kind regards Steven Stanley Duty Manager

Property Features

Naumi Auckland Airport offers its guests an outdoor pool and a fitness center. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A library, a terrace, and tour/ticket assistance are also featured at the luxury Naumi Auckland Airport. Free self parking is available. A complete renovation of Naumi Auckland Airport was completed in August 2017. This 4.5-star Mangere hotel is smoke free.

  • 193 guestrooms or units
  • 2 levels
  • Built in 1985
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Childcare (surcharge)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Babysitting or childcare (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Long-term parking (surcharge) , Free self parking

Transport

  • Airport: Auckland Intl. Airport (AKL) (4.5 km / 2.8 mi)
  • Train station: Auckland Otahuhu Station (6.6 km / 4.1 mi)
  • Parking: Free self parking; extended parking available for a surcharge

Room Amenities

Naumi Auckland Airport offers 193 air-conditioned accommodations with hair dryers and irons/ironing boards. This Mangere hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

  • In-room dining (24 hours)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Air conditioning
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 9:00 AM.

Paksa Restaurant - This restaurant specializes in Asian cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Paksa Bar - This bar specializes in Asian cuisine and serves light fare only. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.

Late night fare is available from 24-hour room service.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 3:00 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets: NZD 35 per pet, per night, plus a deposit of NZD 35 per night
  • Only dogs and cats are allowed
  • Maximum 1 per room (weight limit: 18 lbs)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

This hotel will place a credit card pre-authorization for the stay upon check-in.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. For guests' safety, the property includes a fire extinguisher, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Debit cards not accepted
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Number of children who can stay for free – 2

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: NZD 35 for adults and NZD 17.50 for children (approximately)
  • Extended parking fee: NZD 20 per night
  • Pet deposit: NZD 35 per night
  • Pet fee: NZD 35 per pet, per night
  • Service animals are exempt from fees
  • Credit card charges are subject to a surcharge of 2.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Naumi Auckland Airport Hotel
  • Hotel Grande
  • Grande Auckland Airport
  • Grand Chancellor Auckland Airport Hotel
  • Hotel Grande Auckland Airport Mangere
  • Naumi Auckland Airport Hotel
  • Naumi Auckland Airport Mangere
  • Naumi Auckland Airport Hotel Mangere

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

National Rating

Qualmark® assigns an official star rating for accommodations in New Zealand. This Hotel property is rated 4 star plus and is displayed on this page as 4.5 stars.

Official New Zealand Rating provided by Qualmark®

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.