"The room is out dated. Paid a premium for a room ($300) with no alarm clock, no remote for the TV, not even a tissue. Why cant there be a complimentar ... " More
You can enjoy TVs with cable channels, and all 52 rooms feature free WiFi, in-room childcare, and free local calls. In-room dining is easy with amenities like refrigerators, microwaves, and room service. You'll find nice touches like rainfall showerheads and free toiletries to enhance your stay. Hair dryers, desks, and wardrobes or closets are also available. Change of towels is available on request.
The restaurant, Gateway, serves Modern European cuisine and is open for breakfast and dinner. Gateway is the hotel's own lobby lounge, serving drinks along with dinner and light fare. A conference center and a meeting room are among the business amenities offered. Other amenities include free WiFi in public areas, a coffee shop/cafe, and laundry facilities. Each morning to-go breakfast is served between 7:00 AM and 9:30 AM. There's also extended parking, along with the convenience of car rentals on site.
Within a 30-minute drive of this 3-star Mangere hotel, attractions include Sky Tower and Spark Arena.
12 May 2022 by reservation
Thank you for your feedback. I am sorry that we did not meet your expectations throughout your stay. please accept my sincere apologies that your experience was less that top notch. Any feedback we receive helps to make us better. Warm Regards Hotel Manager
12 May 2022 by reservation
Dear Guest, Thank you so much for taking your time to provide such kind feedback of your recent stay with us at Airport Gateway Hotel. We strive to achieve the highest standards to make your experience seamless and memorable. I am delighted to hear that you enjoyed all aspects of your stay and your kind words are truly appreciated by all of us. Warm Regards Hotel Manager
12 May 2022 by reservation
Thank you for your feedback. I am sorry that we did not meet your expectations throughout your stay. please accept my sincere apologies that your experience was less that top notch. Any feedback we receive helps to make us better. Warm Regards Hotel Manager
14 Apr. 2022 by reservation
Thank you for taking the time to share your experience. We are very glad to hear that you had a very positive experience! We pride ourselves on our friendly and efficient staff, so it is wonderful to hear that they assisted in making your stay even more enjoyable. Please stay in touch with us and we look forward to welcoming you again in the near future! Warm Regards Hotel Manager
12 May 2022 by reservation
Thank you so much for taking your time to provide such kind feedback of your recent stay with us at Airport Gateway Hotel. We strive to achieve the highest standards to make your experience seamless and memorable. I am delighted to hear that you enjoyed all aspects of your stay and your kind words are truly appreciated by all of us. Warm Regards Hotel Manager
20 Dec. 2021 by fred
Thank you
27 Jun. 2021 by Warm Regards, Hotel Manager
Dear Valued Guest, Thank you for taking the time to share your experience. We are very glad to hear that you had a very positive experience! We pride ourselves on our friendly and efficient staff, so it is wonderful to hear that they assisted in making your stay even more enjoyable. Please stay in touch with us and we look forward to welcoming you again in the near future!
8 Jun. 2021 by Hotel Manager
Dear Valued Guest, Thank you for your feedback. I am disappointed to read that you had a stay that was not up to your expectations. Please note that our property is in by the Motorway, some amount of minimalistic noise is to be expected when opening up your window. I am happy to say that our rooms are well insulated in general and therefore retain heat well and keep away most sounds. None the less, we will do some investigation to see what can be done to limit these sounds in the future. Take care and I hope next time upon staying with us it is an easier experience. Warm Regards,
8 Jun. 2021 by Reservations Team
Thank you for your feedback. I am sorry that we did not meet your expectations throughout your stay. please accept my sincere apologies that your experience was less that top notch. Any feedback we receive helps to make us better. Warm Regards Hotel Manage
5 Jun. 2021 by Reservations Team
Thank you for your feedback. I am sorry that we did not meet your expectations throughout your stay. please accept my sincere apologies that your experience was less that top notch. Any feedback we receive helps to make us better. Warm Regards Hotel Manager
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 1615 square feet (150 square meters) and includes a conference center. A roundtrip airport shuttle is free (available 24 hours). A vending machine, multilingual staff, and a garden are also featured at the business-friendly Airport Gateway Hotel. Limited free parking is available on a first-come, first-served basis. A complete renovation of Airport Gateway Hotel was completed in January 2020. This 3-star Auckland hotel is smoke free.
Available in all rooms: Free WiFi , Wireless internet access , High-speed internet access
Available in some public areas: Free WiFi
Long-term parking (surcharge) , Free self parking , RV, bus, truck parking (surcharge) , Parking (limited spaces)
Airport Gateway Hotel offers 52 air-conditioned accommodations, which are accessible via exterior corridors and feature hair dryers and complimentary toiletries. Cable television is provided. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers with rainfall showerheads. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Irons/ironing boards and change of towels can be requested. Housekeeping is provided daily. Renovation of all guestrooms was completed in January 2020.
For a fee, guests can enjoy to-go breakfast daily from 7:00 AM to 9:30 AM.
Gateway - This restaurant specializes in Modern European cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Gateway - This lobby lounge specializes in Modern European cuisine and serves dinner and light fare. Happy hour is offered. Reservations are required. Open daily.
Room service (during limited hours) is available.
Special check-in instructions:
This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
It is the property’s policy that children under the age of 18 must be accompanied by parents or legal guardians and provide proof of this relationship in order to check-in. Other adults traveling with children must present a notarized permission document from a parent or guardian with supporting photo ID.
Airport Gateway Hotel offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
WiFi is limited to 300 MB per stay. A surcharge applies for additional usage.
Charges for extra guests may apply and vary according to property policy.
A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and onsite parking. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash. Onsite parties or group events are strictly prohibited. Noise-free guestrooms cannot be guaranteed.
For guests' safety, the property includes a security system in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; contactless room service is available; masks are required in public areas. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (WHO).
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our rating system.