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"Quite noisy & some things did not work in the room. The sliding door handle was broken which made it difficult to use. " More

By a verified traveller on Sun 20 Sep 2020

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Hotel Description

At Airport Gateway Hotel you'll be 2.7 km (1.7 mi) from Villa Maria Estate and 3.6 km (2.3 mi) from Otuataua Stonefields. Highlights at this hotel include free in-room WiFi.

You can enjoy TVs with cable channels, and all 52 rooms feature coffee/tea makers, safes, and hair dryers. In-room dining is easy with amenities like refrigerators, microwaves, and room service. Additionally, desks and free toiletries are available.

This business-friendly hotel offers free WiFi in public areas, a 24-hour front desk, and a garden. Additionally, you'll find laundry facilities, dry cleaning/laundry services, and free newspapers in the lobby. There's also free self parking, along with the convenience of car rentals on site.

Within a 15-minute drive of this 3-star Mangere hotel, attractions include Rainbow's End and ASB Showgrounds.

Standard Double Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$64* Per night/room 29 Sep. - 30 Sep.

Family Room (6 pax)

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Triple Room, 3 Single Beds

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Family Apartment, 2 Bedrooms

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Deluxe Double or Twin Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Airport Gateway Hotel ratings based on 268 Verified Reviews

Review Summary
3.3 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Airport Gateway Hotel

Everyone (202) Couples (21) Business (1) Students (1) Family (41)
4 out of 5

Posted by on 21 Sep. 2020

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Comment from Hotel Management

23 Sep. 2020 by reservation

Dear Christine, Thank you for posting a review. We are glad you had a positive experience with us. Warm Regards.

3 out of 5
Quite noisy & some things did not work in the room. The sliding door handle was broken which made it difficult to use.

Posted by on 20 Sep. 2020

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Comment from Hotel Management

23 Sep. 2020 by reservation

Dear Valued Guest Thank you for your feedback. I am sorry that we did not meet your expectations throughout your stay. please accept my sincere apologies that your experience was less that top notch. Any feedback we receive helps to make us better. Warm Regards Hotel Manager

5 out of 5

Posted by on 22 Aug. 2020

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Comment from Hotel Management

26 Aug. 2020 by Reservation

Dear Guest, Thank you for taking the time to share your experience. We are very glad to hear that you had a very positive experience! We pride ourselves on our friendly and efficient staff, so it is wonderful to hear that they assisted in making your stay even more enjoyable. Please stay in touch with us and we look forward to welcoming you again in the near future! Warm regards, Hotel Manager

3 out of 5
Bed was super comfy. Stayed for 13 nights and room was serviced twice. Shouldn’t have to ask reception for toilet paper

Posted by on 11 Jul. 2020

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Comment from Hotel Management

13 Jul. 2020 by reservation

Thank you so much for your feedback and please accept my sincere apologies that your experience was less that top notch. Any feedback we receive helps to make us better.

4 out of 5
friendly and very helpful reception, good to have th restaurant with it

Posted by on 22 Mar. 2020

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Comment from Hotel Management

24 Mar. 2020 by Reservations

Thank you for taking the time to post this review. I’m glad to hear that our staff were friendly and helpful to you. Warm Regards.

3 out of 5
Trip was okay but staff sometimes not friendly ... however cleaners were friendly and help as well.

Posted by on 20 Mar. 2020

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Comment from Hotel Management

21 Mar. 2020 by Reservations Team.

Thank you so much for your feedback. Any feedback we receive helps to make us better. Warm Regards.

2 out of 5
I liked that they had three single beds as when I’m travelling, sleep is very important to me so I don’t always want to share a bed with someone who might be tossing and turning.

Posted by on 3 Mar. 2020

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Comment from Hotel Management

3 Mar. 2020 by Reservations Team

Thank you for your feedback. Warm Regards.

4 out of 5

Posted by on 2 Mar. 2020

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Comment from Hotel Management

3 Mar. 2020 by hotel manager

Dear Valued Guest, It is great to hear that you had a first class stay with us! Thank you for taking the time to review our hotel! We hope you will come back and visit us soon! Warm regards, Hotel Manager

4 out of 5
Older property but well maintained. Large room and good shower. Close to the airport, and free yellow bus shuttle available. Reasonably priced for a short stopover.

Posted by on 28 Feb. 2020

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Comment from Hotel Management

28 Feb. 2020 by Reservations Team

Thank you for your review. We take immense pleasure in being able to serve our guests every day and enjoy what we do. We look forward to welcoming you back in the near future.Warm Regards.

4 out of 5
The free airport shuttle is a great service. Our check in was quick and painless. Especially at 1 am.

Posted by , from Miles QLD Australia on 23 Feb. 2020

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Comment from Hotel Management

23 Feb. 2020 by Reservations

Thank you for taking the time to share your experience. We are very glad to hear that you had a very positive experience! We look forward to welcoming you again soon. Warm Regards

About the Airport Gateway Hotel

Location 206 Kirkbride Road, Mangere, 1701

Property Features

As a guest of Airport Gateway Hotel, you'll find a vending machine, a garden, and complimentary newspapers in the lobby. Public spaces have free WiFi. The business-friendly Airport Gateway Hotel also features laundry facilities, dry cleaning/laundry services, and room service (during limited hours). Free self parking is available. This 3-star Mangere hotel is smoke free.

  • 1 floor
  • 52 guestrooms or units
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Garden
  • Newspapers in lobby (free)
  • No smoking on site
  • Water dispenser

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Long-term parking (surcharge) , Free self parking

Transport

  • Airport: Auckland Intl. Airport (AKL) (4.3 km / 2.7 mi)
  • Train station: Auckland Middlemore Station (6.7 km / 4.1 mi)
  • Parking: Free self parking; extended parking available for a surcharge

Room Amenities

Airport Gateway Hotel offers 52 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Refrigerators and microwaves are provided. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Televisions come with cable channels. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Desk
  • Exterior corridor access
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

The Transit Room - Day Use Only room category is bookable for day use between 10 AM to 5 PM only.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 20.0 per stay.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Free WiFi is limited to 300 MB per stay. A surcharge applies for additional usage.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. For guests' safety, the property includes a security system in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.Contactless check-out is available.Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Protective clothing is available for guests
  • Masks are available for guests
  • Debit cards not accepted
  • Gloves are available for guests
  • Car required
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • Property confirms they are implementing guest safety measures
  • gap period enforced between guest stays 24 hours
  • Contactless check-out is available

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: NZD 150 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Extended parking fee: NZD 5 per day
  • Late check-out fee: NZD 55 (subject to availability)
  • Rollaway bed fee: NZD 20.0 per stay
  • Credit card charges are subject to a surcharge of 2.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Airport Gateway Hotel
  • Gateway Airport Hotel
  • Airport Gateway Hotel Mangere
  • Airport Gateway Mangere
  • Hotel Airport Gateway
  • Airport Gateway Hotel Auckland/Mangere
  • Airport Gateway Hotel Hotel
  • Airport Gateway Hotel Mangere
  • Airport Gateway Hotel Hotel Mangere

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our rating system.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.