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Mantra MacArthur Hotel

4-star property
219 Northbourne Avenue, Turner, ACT 1800 796 370
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4.1 out of 5
Very good!
See all 383 wotif Reviews

"Very limited drinks, limited staff. Bedrooms quite ok. " More

By a verified traveller on Sun 07 Apr 2024

Points Of Interest

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Hotel Description

At Mantra MacArthur Hotel you'll be within a 20-minute walk of Corroboree Park and 1.9 km (1.2 mi) from Netball ACT. Highlights at this hotel include a restaurant and in-room free WiFi.

The restaurant, Podilato CURRENTLY CLOSED, is open for breakfast, lunch, and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Meeting rooms, conference space, and a business center are among the business amenities offered. Added amenities include free WiFi in public areas, a gym, and a snack bar/deli. Buffet breakfast is available daily between 7:00 AM and 10:30 AM. There's also the convenience of self parking.

Within a 30-minute walk of this 4-star Turner hotel, attractions include Australian National University and Canberra Centre.

Studio

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$127* Per night/room 28 Apr. - 29 Apr.

One Bedroom Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Studio

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Studio

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Two Bedroom Suite

Bed Count 2 King Beds Maximum Occupancy 5 Max

Mantra MacArthur Hotel ratings based on 383 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Mantra MacArthur Hotel

Everyone (273) Couples (52) Family (41)
3 out of 5

Posted by on 12 Apr. 2024

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Comment from Hotel Management

13 Apr. 2024 by Mantra MacArthur Team

Dear Donella,Thank you for taking the time to give us your rating.We are looking forward to welcoming you again.Kind regards,

4 out of 5
Very limited drinks, limited staff. Bedrooms quite ok.

Posted by on 7 Apr. 2024

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Comment from Hotel Management

9 Apr. 2024 by Mantra MacArthur Team

Dear Christine,Thank you for taking the time to share your feedback. We are grateful for your unbiased review.We are glad over all you did enjoy your stay with us.We are looking forward to your next stay.Kind regards,

2 out of 5
No cutlery and half the channels on the tv did not work

Posted by on 21 Mar. 2024

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Comment from Hotel Management

23 Mar. 2024 by Mandira

Dear Timothy, Thank you for your stay at Mantra MacArthur Hotel and for taking the time to send us your feedback. Our apologies for the inconvenience. Hopefully we can have the opportunity to host you again in the near future and oversee all aspects of your stay with us. Kind Regards

5 out of 5

Posted by on 1 Mar. 2024

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Comment from Hotel Management

21 Mar. 2024 by Mantra MacArthur Team

Dear Ahmad,Thank you for your positive rating.We look forward to your return.Kind regards,

5 out of 5
The location of the Property, to the light rail give access to the city, central to the major suburbs. The parking for our stay was easy, however, staff did indicate it could be full at times. The room was clean with a nice shower. Staff were more than helpful.

Posted by on 25 Feb. 2024

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Comment from Hotel Management

25 Feb. 2024 by Team Mantra

Hi Phillip,Thank you for your review. i am glad that your stay with us was comfortable and our staff were highlights of your stay with us.

4 out of 5
Reliable standard of accommodation. Polite and friendly staff. Comfortable stay. Thank you. :)

Posted by on 25 Feb. 2024

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Comment from Hotel Management

25 Feb. 2024 by Uvin

Hi Lara,Thank you for staying at the Mantra MacArthur Canberra and providing a kind review. We very much appreciate your comments regarding your stay and it is always a pleasure to receive a positive feedback.We hope your next visit will be as pleasant as this one. See You Soon.Kind regards,

1 out of 5
The staff were rude and unhelpful and it should be stated when you book a room that you will be charged for parking your vehicle

Posted by on 24 Feb. 2024

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Comment from Hotel Management

25 Feb. 2024 by Uvin

Hi glen,Thank you for taking the time to tell us about your experience at the Mantra MacArthur Canberra. We am sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies.We appreciate your sharing your concerns, and we will try our best to rectify these issues. It is our hope that you will give us the opportunity to serve you better in the future.Sincerely,

5 out of 5

Posted by on 23 Feb. 2024

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Comment from Hotel Management

21 Mar. 2024 by Mantra MacArthur Team

Dear Michael,Thank you for taking the time to give us your positive rating.We look forward to your return.Kind regards,

5 out of 5
easy location well maintained

Posted by on 17 Feb. 2024

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Comment from Hotel Management

18 Feb. 2024 by Nikhil H

Hi Monca,Thank you very much for your review. I am glad that your stay with us was wonderful and location was highlight of your stay with us.

3 out of 5

Posted by on 25 Jan. 2024

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Comment from Hotel Management

21 Mar. 2024 by Mantra MacArthur Team

Dear Don,Thank you for taking the time to give us your rating.We are looking forward to serve you better in the future.Kind regards,

About the Mantra MacArthur Hotel

Location 219 Northbourne Avenue, Turner, ACT 2601

Property Features

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business center and meeting rooms. A computer station is on site and WiFi is free in public spaces. A fitness center, a terrace, and tour/ticket assistance are also featured at the business-friendly Mantra MacArthur Hotel. For a fee, parking is available. This 4-star Canberra hotel is smoke free.

  • 176 guestrooms or units
  • Meeting rooms
  • Deli
  • Childcare (surcharge)
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Kingston Canberra Station (8.8 km / 5.4 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Mantra MacArthur Hotel offers 176 air-conditioned accommodations with minibars and safes. Plasma televisions come with digital channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, complimentary toiletries, and hair dryers. This Canberra hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • Minibar
  • In-room dining (24 hours)
  • Plasma television
  • Digital channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Shower
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Air conditioning

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:30 AM.

Podilato CURRENTLY CLOSED - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 10:00 PM

Special check-in instructions:

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 60.0 per night.
  • Cribs (infant beds) are available for AUD 10.0 per day.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

  • Caters to LGBTQ guests
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available through room service
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Reservation is not required for facilities on site
  • Property follows sanitisation practices of Bureau Veritas (3rd party expert - Global)
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 30 for adults and AUD 30 for children
  • Self parking fee: AUD 15 per night
  • Crib (infant bed) fee: AUD 10.0 per day
  • Rollaway bed fee: AUD 60.0 per night
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mantra MacArthur Hotel Turner
  • Mantra MacArthur Turner
  • Mantra MacArthur
  • Mantra MacArthur Hotel Hotel
  • Mantra MacArthur Hotel Turner
  • Mantra MacArthur Hotel Hotel Turner

You should know

  • This hotel caters to LGBTQ+ guests.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

Destinations For You

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.