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3.9 out of 5

"Good place to stay when visiting Canberra. Convenient to Ainslie Football Club " More

By a verified traveller on Tue 05 Jan 2021

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Hotel Description

Ibis Styles Canberra Tall Trees puts you in the center of Canberra, 3 km (1.9 mi) from Canberra Centre and 3.2 km (2 mi) from Australian War Memorial. Highlights at this motel include a restaurant, free self parking, and a conference center.

You can enjoy free WiFi, free wired Internet, and flat-screen TVs, featured in all 79 rooms. Minibars provide refreshments, and in-room dining is easy with amenities like refrigerators and room service. Additionally, coffee/tea makers, safes, and hair dryers are available.

This business-friendly motel offers free WiFi in public areas, a business center, and barbecue grills. Other amenities include laundry facilities, express check-in, and express check-out.

You'll be 3.8 km (2.4 mi) from National Convention Centre and 4 km (2.5 mi) from Australian National University with a stay at this 3.5-star Ainslie motel.

Standard Queen Room - 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$100* Per night/room 29 Jan. - 30 Jan.

Family Room, Multiple Beds

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Standard Queen with Bunk Bed

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Superior Room

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Superior Twin Room, Multiple Beds

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Executive Room, 1 Queen Bed with Sofa bed, Balcony

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

ibis Styles Canberra Tall Trees ratings based on 481 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for ibis Styles Canberra Tall Trees

Everyone (363) Couples (25) Business (4) Students (2) Family (78)
4 out of 5
Good place to stay when visiting Canberra. Convenient to Ainslie Football Club

Posted by , from Potato Point on 5 Jan. 2021

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Comment from Hotel Management

17 Jan. 2021 by Matt Parkins - Front Office Manager

Good afternoon Trevor, We very much appreciate your comments regarding your stay at the Ibis Styles Canberra Tall Trees hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

3 out of 5

Posted by on 11 Oct. 2020

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Comment from Hotel Management

18 Oct. 2020 by Matt Parkins - Front Office Manager

Good afternoon, Thank you for taking the time to provide us with feedback regarding your recent stay at Ibis Styles Canberra Tall Trees - we greatly appreciate it! We are glad to hear that you had a good stay and we hope to see you again so that we can provide the very best experience that Tall Trees can offer! Kind regards,

3 out of 5

Posted by on 6 Oct. 2020

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Comment from Hotel Management

10 Oct. 2020 by Matt Parkins - Front Office Manager

Good afternoon, Thank you for taking the time to provide us with feedback regarding your recent stay at Ibis Styles Canberra Tall Trees - we greatly appreciate it! We are glad to hear that you had a good stay and we hope to see you again so that we can provide the very best experience that Tall Trees can offer! Kind regards,

5 out of 5
Spacious room. Quiet. Comfy beds. Great little bath.

Posted by on 17 Aug. 2020

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Comment from Hotel Management

21 Aug. 2020 by Matt Parkins - Front Office Manager

Good afternoon! We very much appreciate your comments regarding your stay at the Ibis Styles Canberra Tall Trees hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

4 out of 5

Posted by on 21 Jul. 2020

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Comment from Hotel Management

25 Jul. 2020 by Matt Parkins - Front Office Manager

Good evening, We very much appreciate your comments regarding your stay at the Ibis Styles Canberra Tall Trees hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

2 out of 5
I really liked this ibis hotel except fir the people doing the cleaning ...they didn’t have a care in the world how long it took to clean the rooms every time we’re went back in the room in the afternoon the room wasn’t made up this part was not very professional

Posted by on 20 Jul. 2020

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Comment from Hotel Management

25 Jul. 2020 by Matt Parkins - Front Office Manager

Good afternoon, We are sorry to hear that you didn't have the best of stays, thank you for taking the time to provide us with your feedback. I do apologise for the issues you had with the late cleaning of rooms - I assure you that our housekeeping staff work extremely hard to get the rooms cleaned and serviced in the fastest possible time frame. Unfortunately with Covid-19 restrictions and all that entails rooms can take a little longer to be cleaned to our usual standard. Thank you for your feedback on this matter and I will have a chat with the housekeeping team to see how we can improve on this in the future. We hope to see you again so that we can provide you with the best that Tall Trees can offer! Kind regards,

5 out of 5
Been to this Motel many times over the last 35 years and always find it to be a great place to stay. Close to most places in Canberra, easy to find in a quiet area. Bed was a bit hard the first night, but slept really well the next.

Posted by , from Shoalhaven, NSW on 29 Jun. 2020

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Comment from Hotel Management

4 Jul. 2020 by Matt Parkins - Front Office Manager

Good afternoon Ken, Thanks for taking the time to provide us with feedback regarding your recent stay at Ibis Styles Canberra Tall Trees - we greatly appreciate it! It was a pleasure having you back with us, and congratulations again on your anniversary. We are thrilled to hear you had a great stay and we hope to see you again next time you come to Canberra! Kind regards,

4 out of 5
Executive rooms ok. Standard not so appealing Staff helpful

Posted by , from Victoria on 15 Jun. 2020

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Comment from Hotel Management

24 Jun. 2020 by Matt Parkins - Front Office Manager

Good afternoon Richard, Thank you for taking the time to provide us with feedback regarding your recent stay at Ibis Styles Canberra Tall Trees - we greatly appreciate it! Thanks for the feedback around our standard rooms, we will definitely be taking this on board to see how we can improve this area. We are glad to hear that you had a good stay and we hope to see you again so that we can provide the very best experience that Tall Trees can offer! Kind regards,

5 out of 5
Friendly service, clean room, plenty of parking. Easy check in service

Posted by on 14 Jun. 2020

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Comment from Hotel Management

24 Jun. 2020 by Matt Parkins - Front Office Manager

Good afternoon, Thanks for taking the time to provide us with feedback regarding your recent stay at Ibis Styles Canberra Tall Trees - we greatly appreciate it! We are thrilled to hear you had a great stay and we hope to see you again next time you come to Canberra! Kind regards,

4 out of 5

Posted by on 10 Jun. 2020

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Comment from Hotel Management

24 Jun. 2020 by Matt Parkins - Front Office Manager

Good afternoon, Thank you for taking the time to provide us with feedback regarding your recent stay at Ibis Styles Canberra Tall Trees - we greatly appreciate it! We are glad to hear that you had a good stay and we hope to see you again so that we can provide the very best experience that Tall Trees can offer! Kind regards,

About the ibis Styles Canberra Tall Trees

Location 21 Stephen Street, Ainslie, ACT 2602

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

There's a restaurant on site. WiFi and wired Internet are free in public spaces. There's an onsite business center. There are 2 meeting rooms available. Tour/ticket assistance, barbecue grills, and laundry facilities are also featured at the business-friendly ibis Styles Canberra Tall Trees. Self parking is free. This 3.5-star Canberra motel is smoke free.

  • 79 guestrooms or units
  • 2 levels
  • Dining venue
  • Conference center
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • BBQ grill(s)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Airport: Canberra, ACT (CBR-Canberra Intl.) (9.5 km / 5.9 mi)
  • Train station: Kingston Canberra Station (9.1 km / 5.7 mi)
  • Parking: Free self parking

Room Amenities

Ibis Styles Canberra Tall Trees offers 79 air-conditioned accommodations with minibars and safes. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, complimentary toiletries, and hair dryers. This Canberra motel provides complimentary wired and wireless Internet access. Flat-screen televisions are featured in guestrooms.

  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Refrigerator
  • Coffee maker
  • Shower
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

Ibis Styles Canberra Tall Trees has a restaurant on site.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 6:00 PM

Special check-in instructions:

The front desk is open daily from 8:00 AM - 6:00 PM. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

The front desk at this property is open daily from 8:00 AM - 6:00 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: AUD 60 per accommodation, per stay
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. The property affirms that it follows sanitization practices of ALLSAFE (Accor Hotels) guidelines.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Number of children who can stay for free – 2
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: AUD 60 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: AUD 20 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Tall Trees Canberra Hotel Ainslie
  • Tall Trees Canberra Ainslie
  • ibis Styles Canberra Tall Trees Motel
  • Tall Trees Canberra
  • ibis Styles Canberra Tall Trees Ainslie
  • ibis Styles Canberra Tall Trees Motel Ainslie
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.