"Poor lighting in room. Curtains did not close completely. AC was very loud and making clicking sound. Location was convenient for getting to activiti ... " More
This pet-friendly motel offers free WiFi in public areas, a garden, and barbecue grills. Other amenities include laundry facilities, express check-out, and dry cleaning/laundry services. Bring your pet along and take advantage of this property's pet-friendly amenities such as food and water bowls. There's also the convenience of free self parking.
Attractions within a 10-minute drive of this Ainslie motel include Canberra Centre and Australian War Memorial.
19 Mar. 2024 by George Wenur
Dear Guest,Thank you for your feedback. It seems there may have been a misunderstanding as we do not charge for parking, and we do not have a McDonald's beside our hotel. Are you sure that you are staying at ibis Styles Tall Trees at 21 Stephen Street, Ainslie in ACT? We apologize for any confusion regarding parking arrangements. We value your feedback as it helps us improve our services. If you have any further concerns or if there is anything else we can assist you with, please do not hesitate to contact us directly.Best regards,George Wenur
29 Feb. 2024 by George Wenur
Dear Jessica,Thank you for taking the time to share your feedback with us. We're glad to hear that you enjoyed your time at our location and that you found the bathroom to be particularly impressive.We apologize for the inconvenience you experienced with parking. We understand that this can be frustrating and we will look into ways to improve our parking arrangements to prevent similar issues in the future.We appreciate your feedback and hope to have the opportunity to welcome you back for another enjoyable stay.Warm regards,George Wenur
16 Feb. 2024 by George Wenur
Dear Carol,Thank you for taking the time to share your feedback with us. We're delighted to hear that you found our welcome desk courteous and that you appreciated the cleanliness and value of your room.We're sorry to learn about the maintenance issues you experienced. Please accept our sincere apologies for the inconvenience caused by the light in the bathroom and the toilet cistern. We strive to maintain our accommodations to the highest standards and will address these issues promptly.If there is anything else we can do to improve your experience or if you plan to visit us again, please don't hesitate to let us know. We hope to have the opportunity to welcome you back for a more seamless stay in the future.Warm regards,George Wenur
13 Feb. 2024 by George Wenur
Dear Bruce,Thank you for sharing your experience with us on Wotif. We are genuinely sorry to hear that your stay did not meet your expectations. Maintaining a clean and welcoming environment is essential to us, and we regret that we fell short during your visit.Please know that we take your feedback seriously, and we will address the issues you mentioned with our team to ensure such situations do not occur in the future. We apologize for any inconvenience caused by the condition of the property and the lack of attentiveness from our cleaning staff.We understand your decision not to stay with us again, but we hope you might reconsider in the future as we work diligently to improve our standards.Thank you again for sharing your feedback, and we hope to have the opportunity to regain your trust in the future.Best regards,George Wenur
13 Feb. 2024 by George Wenur
Dear John,Thank you for choosing to stay with us and for sharing your feedback on Wotif. We apologize for any inconvenience caused by the balcony light during your stay. Ensuring our guests' comfort is our top priority, and we regret that we fell short in this instance.We have taken note of your concern and will address it promptly to ensure that future guests do not encounter similar issues. Your feedback helps us improve, and we sincerely appreciate your understanding.We hope to have the opportunity to welcome you back for a flawless stay in the future.Best regards,George Wenur
5 Feb. 2024 by George Wenur
Dear Heather,Thank you for taking the time to leave a 5-star rating on Wotif! We're delighted to hear that you had a positive experience during your stay. If you have any specific feedback or if there's anything you'd like to share about your time with us, we would love to hear it.We appreciate your support and hope to welcome you back in the future.Best regards,George Wenur
31 Jan. 2024 by George Wenur
Dear David,Thank you for taking the time to provide detailed feedback about your recent stay with us. We appreciate your loyalty as a frequent guest and regret that your recent experience did not meet your expectations.We apologize for the inconvenience caused by the size and layout of the room. Your comments regarding the limited space, the challenge of accommodating three people, and the issues with the bathroom door and power points are duly noted. We will review these aspects to enhance the overall comfort and convenience for our guests.Regarding the fridge, we apologize for any confusion. We will inspect and address the cooling issues to ensure that our appliances meet the standard expectations of our guests.Your observation about the lack of feedback during check-out is concerning, and we will reinforce our commitment to seeking guest feedback to continually improve our services.We value your insights and would like to express our gratitude for bringing these matters to our attention. If you have further details or if there's anything specific you'd like us to address, please feel free to contact our customer service team.We hope to have the opportunity to welcome you back in the future and provide an improved experience.Best regards,George Wenur
31 Jan. 2024 by George Wenur
Dear Mellissa,Thank you for taking the time to share your positive feedback with us on Wotif! We are delighted to hear that you had an excellent experience during your stay.Our team strives to provide exceptional service, and it's rewarding to know that we were able to meet your expectations. If there are specific aspects or team members you would like to recognize, please feel free to share more details.Your satisfaction is our priority, and we appreciate your choice to stay with us. We look forward to the opportunity to welcome you back for another excellent experience in the future.Thank you again for your kind words!Best regards,George Wenur
Ibis Styles Canberra Tall Trees offers its guests tour/ticket assistance, barbecue grills, and a garden. WiFi and wired Internet are free in public spaces. Ibis Styles Canberra Tall Trees also features laundry facilities, dry cleaning/laundry services, and express check-out. Self parking is free. This Canberra motel is smoke free.
Available in all rooms: Free WiFi , Free wired internet , High-speed internet access
Available in some public areas: Free WiFi , Free wired internet , Internet access in public areas - high speed
Free self parking
Ibis Styles Canberra Tall Trees offers 83 air-conditioned accommodations with minibars and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desk chairs and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
Special check-in instructions:
The front desk is open daily from 7:00 AM - 2:00 AM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions and lockbox information. Front desk staff will greet guests on arrival.
The front desk at this property is open daily from 7:00 AM - 2:00 AM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information and lockbox information. Front desk staff will greet guests on arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.