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 Canberra •1 Room
 Canberra • 1 Room
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Mercure Canberra

3.5-star property
39 Limestone Avenue, Braddon, ACT 1800 796 370
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3.8 out of 5
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See all 468 wotif Reviews

"Old world charm, friendly & efficient staff. Secure car park much appreciated. Great location. Our room, the deluxe loft was great if you don't mind s ... " More

By a verified traveller on Sun 20 Aug 2023

Points Of Interest

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Hotel Description

At Mercure Canberra you'll be within just a 15-minute stroll of Corroboree Park and Australian War Memorial. Highlights at this hotel include 2 restaurants and in-room free WiFi.

The bistro, Olims Bar & Bistro, serves local cuisine and is open for lunch and dinner. At the hotel's own lounge bar, you can stop for a drink. Meeting rooms and a business center are among the business amenities offered. Added amenities include free WiFi in public areas, a gym, and a snack bar/deli. Buffet breakfast is available on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM. There's also the convenience of self parking.

Places within a 15-minute walk of this 3.5-star Braddon hotel include Canberra Centre and Glebe Park.

Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$129* Per night/room 15 Oct. - 16 Oct.

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Deluxe Loft, 1 King Bed, View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Loft, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Executive Room, 1 King Bed, View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Mercure Canberra ratings based on 468 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Mercure Canberra

Everyone (350) Couples (59) Business (1) Family (41) Other (3)
2 out of 5

Posted by on 28 Aug. 2023

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5 out of 5
Old world charm, friendly & efficient staff. Secure car park much appreciated. Great location. Our room, the deluxe loft was great if you don't mind stairs. All in all, an enjoyable couple of days.

Posted by on 20 Aug. 2023

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Comment from Hotel Management

21 Aug. 2023 by Lukas Wilfling

Dear Jillian,We very much appreciate your comments regarding your stay at the Mercure Canberra.It is always a pleasure to receive positive feedback, especially when it includes our wonderful team. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Lukas WilflingGeneral Manager

4 out of 5

Posted by on 12 Aug. 2023

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Comment from Hotel Management

16 Aug. 2023 by Lukas Wilfling

Dear Robert,We very much appreciate your comments regarding your stay at the Mercure Canberra.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Lukas WilflingGeneral Manager

3 out of 5
Rooms were big and nice and clean, great bathrooms. Liked the high ceilings. Overall hotel was missing a warm and inviting environment. Dining facilities were average.

Posted by on 17 Jul. 2023

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Comment from Hotel Management

18 Jul. 2023 by Lukas Wilfling

Dear Mark,We very much appreciate your comments regarding your stay at the Mercure Canberra.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Please also allow me to extend my sincere apologies in regard to your dining experience and please rest assured that I will share this feedback with our Food & Beverage Manager and our Executive Chef.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Lukas WilflingGeneral Manager

5 out of 5

Posted by on 10 Jul. 2023

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Comment from Hotel Management

1 Aug. 2023 by Lukas Wilfling

Dear Nikki,We very much appreciate your comments regarding your stay at the Mercure Canberra.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Lukas WilflingGeneral Manager

5 out of 5
Friendly and helpful staff and clean and quiet room.

Posted by on 10 Jul. 2023

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Comment from Hotel Management

14 Jul. 2023 by Lukas Wilfling

Dear John,We very much appreciate your comments regarding your stay at the Mercure Canberra.It is always a pleasure to receive positive feedback, especially when it includes our wonderful team. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Lukas WilflingGeneral Manager

5 out of 5
A unique and beautiful property with coziness and comfort and wonderful staff , management, cleaning staff and reception staff.

Posted by on 20 Jun. 2023

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Comment from Hotel Management

21 Jun. 2023 by Lukas Wilfling

Dear Helen,We very much appreciate your comments regarding your stay at the Mercure Canberra.It is always a pleasure to receive positive feedback, in particular when it is directed at our wonderful team. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Lukas WilflingGeneral Manager

3 out of 5
The receptionist was rude and difficult to understand. And housekeeping was not great either. Room service arrived cold and again server rude.

Posted by on 28 May 2023

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Comment from Hotel Management

30 May 2023 by Lukas Wilfling

Dear Tracy,Thank you for taking the time to tell us about your experience at the Mercure Canberra. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that I will share your feedback with the relevant department heads and that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Lukas WilflingGeneral Manager

4 out of 5
Very friendly and helpful staff but have to pay ofr parking g

Posted by on 27 May 2023

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Comment from Hotel Management

30 May 2023 by Lukas Wilfling

Dear Stephen,We very much appreciate your comments regarding your stay at the Mercure Canberra.It is always a pleasure to receive positive feedback, in particular when it includes our wonderful team. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Lukas WilflingGeneral Manager

5 out of 5

Posted by on 24 May 2023

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Comment from Hotel Management

30 May 2023 by Lukas Wilfling

Dear Patricia,We very much appreciate your comments regarding your stay at the Mercure Canberra.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Lukas WilflingGeneral Manager

About the Mercure Canberra

Location 39 Limestone Avenue, Braddon, ACT 2612

Property Features

There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business center and meeting rooms. A computer station is on site and WiFi is free in public spaces. A fitness center, a terrace, and tour/ticket assistance are also featured at the business-friendly Mercure Canberra. Parking is available for a fee. Smoking is allowed in designated areas at this 3.5-star Canberra hotel.

  • 1 building
  • 129 guestrooms or units
  • 2 levels
  • 2 dining venues
  • Meeting rooms
  • Built in 1927
  • Deli
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Wired internet access (surcharge) , Wireless internet access

Available in some public areas: Free WiFi , Wired internet access - surcharge

Parking

Self parking (surcharge) , RV, bus, truck parking (surcharge)

Transport

  • Train station: Kingston Canberra Station (7 km / 4.4 mi)
  • Parking: Self parking and RV/bus/truck parking available for a surcharge

Room Amenities

Mercure Canberra offers 129 accommodations with minibars and safes. Accommodations offer separate sitting areas. LCD televisions come with digital channels and pay movies. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • Sitting area
  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Digital channels
  • Movies for purchase
  • Coffee maker
  • Shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.

Olims Bar & Bistro - This bistro specializes in local cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.

Courtyard Restaurant - Overlooking the garden, this restaurant specializes in local cuisine and serves breakfast only. Open select days.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 40.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 26.00 per person
  • Fee for in-room wired Internet: AUD 15.00 per 24-hour period (rates may vary)
  • Fee for wired Internet in public areas: AUD 15.00 per 24-hour period (rates may vary)
  • Uncovered self parking fee: AUD 15 per day
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 40.0 per night
  • Credit card charges are subject to a surcharge of 1.4 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Canberra Mercure
  • Mercure Canberra Hotel
  • Mercure Canberra
  • Mercure Canberra Hotel
  • Mercure Hotel Canberra
  • Mercure Canberra Braddon
  • Mercure Canberra Hotel Braddon

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

Destinations For You

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.