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3.9 out of 5

"A classy hotel with history,great room and breakfasts on the terrace .The hotel is in a quiet area of Town I will visit again " More

By a verified traveller on Thu 26 Nov 2020

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Hotel Description

At Mercure Canberra you'll be within just a 15-minute stroll of popular places like Canberra Centre and Australian War Memorial. Highlights at this hotel include 2 restaurants and in-room LCD TVs.

All 129 rooms feature sitting areas, WiFi, and wired Internet. Dining in is an option with 24-hour room service, and minibars provide refreshments. Digital TV, coffee/tea makers, and safes are also available.

The bistro, Olims Bar & Bistro, serves local cuisine and is open for lunch and dinner. At the hotel's own bar/lounge, you can stop for a drink. Added amenities include a fitness center, WiFi in public areas, and laundry facilities. Cooked-to-order breakfast is available daily between 6:30 AM and 9:00 AM. There's also the convenience of self parking.

Within a 30-minute walk of this 3.5-star Braddon hotel, attractions include National Convention Centre and Commonwealth Park.

Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$118* Per night/room 6 Dec. - 7 Dec.

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Deluxe Loft, 1 King Bed, View

Bed Count 1 King Bed Maximum Occupancy 5 Max

Deluxe Loft, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 5 Max

Executive Room, 1 King Bed, View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Mercure Canberra ratings based on 474 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Mercure Canberra

Everyone (369) Couples (58) Business (2) Family (34) Other (3)
4 out of 5
A classy hotel with history,great room and breakfasts on the terrace .The hotel is in a quiet area of Town I will visit again

Posted by , from Katoomba on 26 Nov. 2020

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2 out of 5
Check in took a while, room was very small and old, paint off the walls, mould in the shower, TV didn't work properly.

Posted by on 4 Oct. 2020

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5 out of 5

Posted by on 4 Oct. 2020

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Comment from Hotel Management

26 Nov. 2020 by Rosa

Dear Guest, Thank you kindly for your feedback, we look forward to welcoming you back.

5 out of 5
Great staff, very friendly and helpful. Room spacious and a comfy bed.

Posted by , from Central Coast on 25 Sep. 2020

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5 out of 5

Posted by on 30 Jun. 2020

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4 out of 5

Posted by on 20 Mar. 2020

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Comment from Hotel Management

25 Mar. 2020 by Raphael

Thank you for taking the time to answer our customer survey. We are thrilled that you have enjoyed your experience with us. Thank you for choosing Mercure hotel while visiting Canberra and we hope to see you again soon. Kind regards, Raphael Assistant Manager

4 out of 5
A property with old world charm. Not the most modern facilities but the important bits like bathroom and toilet facilities are excellent. Staff were friendly and helpful. A seamless stay.

Posted by , from Melbourne on 15 Mar. 2020

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Comment from Hotel Management

20 Mar. 2020 by Raphael

Thank you for taking a few minutes to answer our customer survey. We are thrilled that we have taken you on journey to the past and that you have appreciated the old world style of the hotel. Thank you for your great review and we look forward to have you back. Kind regards, Raphael Bagnaud Assistant Manage

4 out of 5

Posted by on 8 Mar. 2020

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Comment from Hotel Management

20 Mar. 2020 by Raphael

Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Raphael Bagnaud Assistant Manage

4 out of 5

Posted by on 7 Mar. 2020

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Comment from Hotel Management

20 Mar. 2020 by Raphael

We very much appreciate your comments regarding your stay at the Mercure Canberra. Thank you for the amazing rating of the hotel. Kind regards, Raphael Bagnaud Assistant Manager

4 out of 5

Posted by on 27 Feb. 2020

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Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. You'll find a business center on site. A computer station is on site, and both WiFi and wired Internet are available in public spaces for a fee. A fitness center, a terrace, and tour/ticket assistance are also featured at the business-friendly Mercure Canberra. Parking is available for a fee. Smoking is allowed in designated areas at this 3.5-star Canberra hotel.

  • 1 building
  • 129 guestrooms or units
  • 2 levels
  • 2 dining venues
  • Built in 1927
  • Bar or lounge
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: WiFi (surcharge) , Wired Internet access - surcharge

Parking

Self parking (surcharge) , RV, bus, truck parking (surcharge)

Transport

  • Airport: Canberra, ACT (CBR-Canberra Intl.) (7.1 km / 4.4 mi)
  • Train station: Kingston Canberra Station (6.7 km / 4.1 mi)
  • Parking: Self parking and RV/bus/truck parking available for a surcharge

Room Amenities

Mercure Canberra offers 129 accommodations with minibars and safes. Accommodations offer separate sitting areas. LCD televisions come with digital channels and pay movies. Bathrooms include showers, complimentary toiletries, and hair dryers. This Canberra hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Sitting area
  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Digital channels
  • Movies for purchase
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to 9:00 AM.

Olims Bar & Bistro - This bistro specializes in local cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.

Courtyard Restaurant - Overlooking the garden, this restaurant specializes in local cuisine and serves breakfast only. Open select days.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 40.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available.Contactless check-in and contactless check-out are available.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it follows sanitization practices of ALLSAFE (Accor Hotels) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: AUD 24.00 per person (approximately)
  • Fee for in-room wireless Internet: AUD 15.00 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: AUD 15.00 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: AUD 15.00 per 24-hour period (rates may vary)
  • Fee for wired Internet in public areas: AUD 15.00 per 24-hour period (rates may vary)
  • Self parking fee: AUD 10 per day
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: AUD 40.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Canberra Mercure
  • Mercure Canberra Hotel
  • Mercure Canberra
  • Mercure Canberra Hotel
  • Mercure Hotel Canberra
  • Mercure Canberra Braddon
  • Mercure Canberra Hotel Braddon

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.