"TV was not working, pull out sofa bed for third person was so uncomfortable we had to put mattress on the floor. Main bed was very comfortable. Bathro
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At Mercure Canberra you'll be within just a 10-minute stroll of Canberra Contemporary Art Space and Corroboree Park. Highlights at this hotel include 2 restaurants and in-room free WiFi.
The bistro, Olims Bar & Bistro, serves local cuisine and is open for lunch and dinner. At the hotel's own lounge bar, you can stop for a drink. Added amenities include free WiFi in public areas, a gym, and a snack bar/deli. Cooked-to-order breakfast is available daily between 6:30 AM and 9:00 AM. There's also the convenience of self parking.
Places within a 15-minute walk of this 3.5-star Braddon hotel include Australian War Memorial and Canberra Centre.
TV was not working, pull out sofa bed for third person was so uncomfortable we had to put mattress on the floor. Main bed was very comfortable. Bathroom sliding door sounded like it was dragging through gravel and did not fully close.
Posted by Kim on 30 Jan. 2023
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3 out of 5
The plumbing needs major work. Taps loose. But worse the water fluctuated with little warning to scalding hot to freezing cold.
The bistro food was below average. It would have been ok if the prices matched the food quality ,freshness, and preparation.
Cleaning ok... but they would supply bin liner or bags. I kept putting a bag in the bin to use. Cleaners would take when they did room cleaning but didn't replace so i had to find another garbage bag to use .
Posted by Edwina on 29 Jan. 2023
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Comment from Hotel Management
30 Jan. 2023
by Lukas Wilfling
Dear Edwina,Thank you for taking the time to tell us about your experience at the Mercure Canberra. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns.Sincerely,Lukas WilflingGeneral Manager
3 out of 5
We won’t be staying here again as they now are charging for parking.
Posted by Sue on 11 Dec. 2022
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Comment from Hotel Management
12 Dec. 2022
by Lukas Wilfling
Dear Sue,Thank you for taking the time to tell us about your experience at the Mercure Canberra. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. However, please note that we have been charging for parking for over a decade. I acknowledge that the team may have not charged you previously when they should have and for that I apologies. At 15 per night, we are actually offering one of the cheaper car parking solutions in Canberra however, there is also the option of using the free car parks on the streets adjoining the Hotel.Sincerely,Lukas WilflingGeneral Manager
5 out of 5
Clean, comfortable, great location for out purposes. Enjoyed the bistro on-site. Not our first time staying and won’t be our last. Very happy to recommend
Posted by Rod on 5 Nov. 2022
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Comment from Hotel Management
7 Nov. 2022
by Lukas Wilfling
Dear Rod,We very much appreciate your comments regarding your stay at the Mercure Canberra.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Lukas WilflingGeneral Manager
5 out of 5
Great location and beautiful buildings
Posted by Philip on 21 Oct. 2022
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Comment from Hotel Management
23 Oct. 2022
by Lukas Wilfling
Dear Philip,We very much appreciate your comments regarding your stay at the Mercure Canberra.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Lukas WilflingGeneral Manager
5 out of 5
We loved the beautiful room and immaculate gardens. The tulips were beautiful. The lady at the front desk at arrival was so helpful and polite. The beds were so comfy I slept through breakfast.
Posted by tony on 9 Oct. 2022
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Comment from Hotel Management
10 Oct. 2022
by Lukas Wilfling
Dear tony,We very much appreciate your comments regarding your stay at the Mercure Canberra.It is always a pleasure to receive positive feedback, especially when it involves our wonderful team. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Lukas WilflingGeneral Manager
3 out of 5
Posted by Kaye on 8 Oct. 2022
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3 out of 5
Our room was obviously a storage area created into a room for people who booked through a third party- after complaining, we were given a suitable room. The entire premises requires a major cleaning and painting- very sad to see a beautiful building like the Ainslie going to rack and ruin.
Posted by Sonia on 3 Oct. 2022
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Comment from Hotel Management
9 Oct. 2022
by Lukas Wilfling
Dear Sonia,Thank you for taking the time to tell us about your experience at the Mercure Canberra. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Lukas WilflingGeneral Manager
5 out of 5
Lovely historic hotel, great location and beautiful grounds. Different historical layout than your modern hotel so it was great to enjoy something different. Easy parking and restaurant onsite
Posted by Kyra on 28 Sep. 2022
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Comment from Hotel Management
29 Sep. 2022
by Lukas Wilfling
Dear Kyra,We very much appreciate your comments regarding your stay at the Mercure Canberra.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Lukas WilflingGeneral Manager
5 out of 5
Very pleased with the hotel. Was very clean and the staff was very professional. Only thing that bothered me was the third bed sofa, which was rather uncomfortable. Breakfast was very good!
Posted by Julian on 28 Sep. 2022
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Comment from Hotel Management
29 Sep. 2022
by Lukas Wilfling
Dear Julian,We very much appreciate your comments regarding your stay at the Mercure Canberra.It is always a pleasure to receive positive feedback, specially when it is directed at our wonderful team. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Lukas WilflingGeneral Manager
There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at the bar/lounge. You'll find a business center on site. A computer station is on site and WiFi is free in public spaces. A fitness center, a terrace, and tour/ticket assistance are also featured at the eco-friendly Mercure Canberra. Parking is available for a fee. Smoking is allowed in designated areas at this 3.5-star Canberra hotel.
1 building
129 guestrooms or units
2 levels
2 dining venues
Built in 1927
Deli
Charging station for electric cars
Business facilities
Breakfast available (surcharge)
Dry cleaning
Self-service laundry
Front desk (24 hours)
Storage area for luggage
Front-desk safe
Tour and ticket information
Concierge
Wedding services available
Terrace
Garden
Outdoor picnic space
Newspapers in lobby (free)
Fireplace in lobby
ATM
Bellhop
Elevator
Smoking in designated areas
Bar or lounge
Family Friendly Amenities
Family property
Free WiFi
Soundproofed rooms
Snack bar/deli
Laundry facilities
Free cribs/infant beds
Internet
Available in all rooms:
Free WiFi
, Wired internet access (surcharge)
, Wireless internet access
Available in some public areas:
Free WiFi
, Wired internet access - surcharge
Train station: Kingston Canberra Station (6.7 km / 4.1 mi)
Parking: Self parking and RV/bus/truck parking available for a surcharge
Room Amenities
Mercure Canberra offers 129 accommodations with minibars and safes. Accommodations offer separate sitting areas. LCD televisions come with digital channels and pay movies. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.
Sitting area
Minibar
In-room dining (24 hours)
LCD television
Digital channels
Movies for purchase
Coffee maker
Hypo-allergenic bedding
Shower
Cribs (free)
Rollaway beds (surcharge)
Housekeeping (daily)
Hair dryer
Safe
Toiletries (free)
Telephone
Iron and ironing board
Desk
Sound-insulated rooms
Climate control (air conditioning)
Ensuite bathroom
Connecting rooms available
Wardrobe or closet
Food & Drink
For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to 9:00 AM.
Olims Bar & Bistro - This bistro specializes in local cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Courtyard Restaurant - Overlooking the garden, this restaurant specializes in local cuisine and serves breakfast only. Open select days.
24-hour room service is available.
Nearby Activities
Recreational amenities at the hotel include a fitness center.
Hotel Policies
Check-in
Check-in time starts at 2:00 PM
Minimum check-in age is: 18
Check-in time ends at midnight
Special check-in instructions:
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
Check-out
Check-out by 11 AM
Payment types
Children and extra beds
Children are welcome.
Rollaway/extra beds are available for AUD 40.0 per night.
Free cribs (infant beds)!
Pet Policy
No pets allowed, but service animals are welcome
Policies
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Service animals are allowed
Service animals are exempt from fees/restrictions
Debit cards not accepted
Staffed front desk
Smoke detector
Property is cleaned with disinfectant
Staff wear personal protective equipment
Protective clothing is available for guests
Masks are available for guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitiser
Social distancing measures are in place
Contactless check-in is available
Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
Property confirms they are implementing enhanced cleaning measures
Individually wrapped food options are not available
gap period enforced between guest stays 24 hours
Staff temperature checks are not conducted regularly
Temperature checks are not available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property does not follow sanitisation practices of any association
Cashless transactions are available
Masks are not compulsory at the property
Contactless food service / room service is available
Reservation is not required for facilities on site
Mobile key entry is not available
Food service has been amended for enhanced safety
Fees
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for cooked-to-order breakfast: AUD 24.00 per person (approximately)
Fee for in-room wired Internet: AUD 15.00 per 24-hour period (rates may vary)
Fee for wired Internet in public areas: AUD 15.00 per 24-hour period (rates may vary)
Uncovered self parking fee: AUD 15 per day
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: AUD 40.0 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Canberra Mercure
Mercure Canberra Hotel
Mercure Canberra
Mercure Canberra Hotel
Mercure Hotel Canberra
Mercure Canberra Braddon
Mercure Canberra Hotel Braddon
You should know
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions
Mercure Canberra offers free cancellation on select room rates. Check out the cancellation policy for more info.
Mercure Canberra uses enhanced cleaning measures, offers contactless check-in, and has a gap period between guest stays. There is a shield between guests and staff in the main contact areas and contactless room service is available.
Yep, Mercure Canberra has a secured uncovered self car park for AUD 15 per day.
The closest beach to Mercure Canberra is Bimbi Beach (8.1 km).
You bet! With amenities like laundry facilities and a deli, as well as free infant beds in the guestrooms, it's no surprise Mercure Canberra is a hit with families.
Yeah, cooked-to-order breakfast is on offer daily from 6:30 AM to 9:00 AM.
No, Mercure Canberra does not offer an airport shuttle service.
Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?
Check-in begins at 2:00 PM. Check-out time is 11 AM.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
