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3.5 out of 5

"Amazing location BUT super small rooms & tiny rock hard beds. No room service. " More

By a verified traveller on Thu 02 Jan 2020

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Hotel Description

At Hotel Sunroute Plaza Shinjuku you'll be 1.1 km (0.7 mi) from Shinjuku Gyoen National Garden and 3.5 km (2.2 mi) from Shibuya Crossing. Highlights at this hotel include 2 restaurants and in-room free WiFi.

The restaurant, Vilazza, is open for breakfast and lunch. For a drink, you can stop by the hotel's own lounge bar. Other amenities include free WiFi in public areas and laundry facilities. Buffet breakfast is available daily between 7:00 AM and 10 AM. There's also the convenience of self parking.

Attractions within a 20-minute drive of this 3-star Shibuya hotel include Tokyo Dome and Tokyo Imperial Palace.

Economy Double Room, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 3 Max
AU$111* Per night/room 23 Oct. - 24 Oct.

[Check-in 3 PM Late Check-out 12 PM] Standard Twin Room, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Standard Single Room, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Double Room, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Standard Twin Room, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Hotel Sunroute Plaza Shinjuku ratings based on 2 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Hotel Sunroute Plaza Shinjuku

Everyone (1)
3 out of 5
Amazing location BUT super small rooms & tiny rock hard beds. No room service.

Posted by on 2 Jan. 2020

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Comment from Hotel Management

4 Jan. 2020 by audrey

Thank you for staying with us. We appreciate your review. We will try to improve our service and keep our facilities much more comfortable. We are looking forward to serving you again. Hotel Sunroute Plaza Shinjuku

4 out of 5

Posted by on 30 Aug. 2019

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About the Hotel Sunroute Plaza Shinjuku

Location 2-3-1 Yoyogi, Tokyo, Tokyo-to 151-0053

Property Features

There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. Event space at this hotel measures 2799 square feet (260 square meters) and includes conference space. A vending machine, multilingual staff, and laundry facilities are also featured at the business-friendly Hotel Sunroute Plaza Shinjuku. Parking is available for a fee. Smoking is allowed in designated areas at this 3-star Tokyo hotel.

  • 1 building
  • 624 guestrooms or units
  • 14 levels
  • 2 dining venues
  • 2799 sq ft of conference space
  • 260 sq m of conference space
  • Built in 2007
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Elevator
  • Smoking in designated areas
  • Bar or lounge

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge)

Transport

  • Train station: Shinjuku Station (0.3 km / 0.2 mi)
  • Metro station: Shinjuku-nishiguchi Station (0.8 km / 0.5 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hotel Sunroute Plaza Shinjuku offers 624 accommodations with coffee/tea makers and slippers. Beds feature down comforters and premium bedding. A pillow menu is available. 26-inch flat-screen televisions come with cable channels and Netflix. Bathrooms include shower/tub combinations with deep soaking bathtubs, toilets with an electronic bidet, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Deep soaking tub
  • Flat-screen television
  • Cable channels
  • Netflix
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Pillow options
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Slippers
  • Toilet with electronic bidet
  • Telephone
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10 AM.

Vilazza - This restaurant serves breakfast and lunch.

Kukon - This restaurant serves dinner only.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

The name on the booking must match the name on the passport.

Meals are not included in the room rate for children ages 6 and younger whose stay is included

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

  • No rollaway/extra beds available
  • Parking height restrictions apply
  • Cash or credit card deposit required
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Debit cards not accepted
  • Staffed front desk
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: JPY 2200 per person (approximately)
  • Self parking fee: JPY 1500 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Sunroute
  • Hotel Sunroute Plaza
  • Hotel Sunroute Plaza Shinjuku
  • Hotel Sunroute Shinjuku Plaza
  • Shinjuku Plaza Hotel
  • Shinjuku Plaza Sunroute
  • Sunroute
  • Sunroute Hotel
  • Sunroute Plaza
  • Sunroute Plaza Shinjuku
  • Hotel Sunroute Plaza Shinjuku Shibuya, Tokyo
  • Sunroute Plaza Shinjuku Hotel
  • Sunroute Plaza Shinjuku Shibuya
  • Hotel Sunroute Plaza Shinjuku Tokyo
  • Sunroute Plaza Shinjuku Tokyo
  • Sunroute Plaza Shinjuku Hotel
  • Sunroute Plaza Shinjuku Tokyo
  • Hotel Sunroute Plaza Shinjuku Hotel
  • Hotel Sunroute Plaza Shinjuku Tokyo
  • Hotel Sunroute Plaza Shinjuku Hotel Tokyo

You should know

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.