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4.1 out of 5

"Amazing location BUT super small rooms & tiny rock hard beds. No room service. " More

By a verified traveller on Thu 02 Jan 2020

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Economy Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max
AU$142* Per night/room 8 Aug. - 9 Aug.

Bright Single Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Double Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Standard Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Hotel Description

At Hotel Sunroute Plaza Shinjuku you'll be within just a 15-minute stroll of popular places like Tokyo Metropolitan Government Building and Shinjuku Gyoen National Garden. Highlights at this hotel include 2 restaurants and in-room free WiFi.

You can enjoy flat-screen TVs with cable channels, and all 624 soundproofed rooms feature free wired Internet, coffee/tea makers, and hair dryers. Premium bedding and pillow menus invite a comfortable night's sleep, and you'll find nice touches like soaking tubs and slippers. Refrigerators, down comforters, and phones are also available.

The restaurant, Vilazza, is open for breakfast and lunch. For a drink, you can stop by the hotel's own bar/lounge. Other amenities include free WiFi in public areas and laundry facilities. Buffet breakfast is available daily between 7:00 AM and 10 AM. There's also the convenience of self parking.

Within a 15-minute walk of this 3.5-star Shibuya hotel, attractions include Isetan Department Store Shinjuku and The Tokyo Metropolitan Government.

Hotel Sunroute Plaza Shinjuku ratings based on 14 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hotel Sunroute Plaza Shinjuku

Everyone (10) Couples (3) Family (1)
3 out of 5
Amazing location BUT super small rooms & tiny rock hard beds. No room service.

Posted by on 2 Jan. 2020

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Comment from Hotel Management

4 Jan. 2020 by audrey

Thank you for staying with us. We appreciate your review. We will try to improve our service and keep our facilities much more comfortable. We are looking forward to serving you again. Hotel Sunroute Plaza Shinjuku

4 out of 5

Posted by on 30 Aug. 2019

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5 out of 5
The property was near the station and very convenient. It is also near the heart of Shinguku, a great place to explore. The rooms were clean and well equipped.

Posted by on 18 May 2019

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Comment from Hotel Management

29 Jun. 2019 by Scenic811248

Thank you very much for your stay with us and giving us your precious comment. We are pleased that you were satisfied with our service and access to our hotel. We will continue our efforts to improve our services. We are looking forward to serving you again. Best regards, Hotel Sunroute Plaza Shinjuku

4 out of 5
The location was perfect and the room had everything we needed. The breakfast buffet was definitely worth the money. Only negative was the bed. It was a little hard.

Posted by on 24 Apr. 2019

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5 out of 5
Good location of hotel near train station, room was small in size but had a double bed and was comfortable.

Posted by , from Adelaide, Australia on 19 Aug. 2018

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3 out of 5

Need minor upgrade

Nice hotel to stay loved the location. When we checked in got out rooms the view of the city was nice. Just the bathroom was a bit smelly and my mattress I could feel the spring digging into my back. When I was laying down in my bed. Once again great location to bars and restaurant and public transport

Posted by on 11 Aug. 2018

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3 out of 5
Business Hotel feel. Staff (She wasn’t Japanese) was kind of rude and came across as arrogant. Facilities and cleanliness were fine. Not sure if I’d stay there again.

Posted by on 4 Aug. 2018

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5 out of 5
I had a great stay here. My room was immaculate and comfortable and all the staff went out of their way to help, especially the doorman. Thank you for a terrific stay.

Posted by on 17 Apr. 2018

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5 out of 5
This was our second time at this hotel. The last time we got a very small room so we did not make the same mistake again. It is a very convenient hotel and well used by all nationalities. The staff were excellent and beds were made up within a couple of ours. The Airport Limo calls to pick up people leaving to take them to the Airport . This was a big plus for us. If I was going to Toyko again I would certainly use it again. George Hamilton 23/3 /2018 --29/3/2018

Posted by on 30 Mar. 2018

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5 out of 5

Would stay again

Great value, perfect location, clean. Loved my stay and I highly recommend

Posted by , from Briabane on 10 Mar. 2018

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About the Hotel Sunroute Plaza Shinjuku

Location 2-3-1 Yoyogi, Tokyo, Tokyo-to 151-0053

Property Features

There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. Event space at this hotel measures 2799 square feet (260 square meters) and includes conference space. A vending machine, multilingual staff, and complimentary newspapers in the lobby are also featured at the business-friendly Hotel Sunroute Plaza Shinjuku. Parking is available for a fee. Smoking is allowed in designated areas at this 3.5-star Tokyo hotel.

  • 1 building
  • 624 guestrooms or units
  • 14 levels
  • 2 dining venues
  • 2799 sq ft of conference space
  • 260 sq m of conference space
  • Built in 2007
  • Bar or lounge
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Newspapers in lobby (free)
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge)

Transport

  • Airport: Narita Intl. Airport (NRT) (74.2 km / 46.1 mi)
  • Train station: Shinjuku Station (0.3 km / 0.2 mi)
  • Metro station: Shinjuku-nishiguchi Station (0.8 km / 0.5 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hotel Sunroute Plaza Shinjuku offers 624 accommodations with coffee/tea makers and slippers. Beds feature down comforters and premium bedding. A pillow menu is available. Flat-screen televisions come with cable channels and pay movies. Bathrooms include shower/tub combinations with deep soaking bathtubs, bidets, complimentary toiletries, and hair dryers. This Tokyo hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Deep soaking tub
  • Flat-screen television
  • Cable channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Pillow options
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10 AM.

Vilazza - This restaurant serves breakfast and lunch.

Kukon - This restaurant serves dinner only.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

The name on the booking must match the name on the passport.

Meals are not included in the room rate for children ages 6 and younger who stay free.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

  • One child stays free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Cash or credit card deposit required
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Parking height restrictions apply
  • Individually wrapped food options are not available
  • No gap period between guests' stays

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Guests are not required to pay the city tax when travel stay dates are between July 1, 2020 - September 30, 2021. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: JPY 2200 per person (approximately)
  • Self parking fee: JPY 1500 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Sunroute
  • Hotel Sunroute Plaza
  • Hotel Sunroute Plaza Shinjuku
  • Hotel Sunroute Shinjuku Plaza
  • Shinjuku Plaza Hotel
  • Shinjuku Plaza Sunroute
  • Sunroute
  • Sunroute Hotel
  • Sunroute Plaza
  • Sunroute Plaza Shinjuku
  • Hotel Sunroute Plaza Shinjuku Shibuya, Tokyo
  • Sunroute Plaza Shinjuku Hotel
  • Sunroute Plaza Shinjuku Shibuya
  • Hotel Sunroute Plaza Shinjuku Tokyo
  • Sunroute Plaza Shinjuku Tokyo
  • Sunroute Plaza Shinjuku Hotel
  • Sunroute Plaza Shinjuku Tokyo
  • Hotel Sunroute Plaza Shinjuku Hotel
  • Hotel Sunroute Plaza Shinjuku Tokyo
  • Hotel Sunroute Plaza Shinjuku Hotel Tokyo

You should know

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.