Hotel Sunroute Plaza Shinjuku Deals & Reviews (Tokyo, JPN)

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Hotel Sunroute Plaza Shinjuku, Tokyo, current page

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3.9 out of 5

Good!

See all 7 Wotif Reviews

"Amazing location BUT super small rooms & tiny rock hard beds. No room service. " More

By a verified traveller on Thu 02 Jan 2020

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Hotel Description

At Hotel Sunroute Plaza Shinjuku you'll be within just a 15-minute stroll of popular places like Shinjuku Gyoen National Garden and Isetan Department Store Shinjuku. Highlights at this hotel include 2 restaurants and in-room free WiFi.

You can enjoy flat-screen TVs with cable channels, and all 624 soundproofed rooms feature free wired Internet, coffee/tea makers, and hair dryers. Premium bedding and pillow menus invite a comfortable night's sleep, and you'll find nice touches like soaking tubs and slippers. Refrigerators, down comforters, and phones are also available.

The restaurant, Vilazza, is open for breakfast and lunch. For a drink, you can stop by the hotel's own lounge bar. Other amenities include free WiFi in public areas and laundry facilities. Buffet breakfast is available daily between 7:00 AM and 10 AM. There's also the convenience of self parking.

Attractions within a 20-minute walk of this 3-star Shibuya hotel include The Tokyo Metropolitan Government and New National Theatre Tokyo.

Economy Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

AU$67* Per night/room 19 Aug. - 20 Aug.

Bright Single Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Double Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Run of the House, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Standard Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Hotel Sunroute Plaza Shinjuku ratings based on 7 Verified Reviews

Review Summary

3.9 out of 5 4.0 out of 5.0

Room cleanliness 4.5 out of 5.0

Service & staff 4.0 out of 5.0

Room comfort 3.5 out of 5.0

Hotel condition 4.0 out of 5.0

Guest reviews for Hotel Sunroute Plaza Shinjuku

3 out of 5

Amazing location BUT super small rooms & tiny rock hard beds. No room service.

Posted by a verified traveller on 2 Jan. 2020

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Comment from Hotel Management

4 Jan. 2020 by audrey

Thank you for staying with us. We appreciate your review. We will try to improve our service and keep our facilities much more comfortable. We are looking forward to serving you again. Hotel Sunroute Plaza Shinjuku

4 out of 5

Posted by a verified traveller on 30 Aug. 2019

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5 out of 5

The property was near the station and very convenient. It is also near the heart of Shinguku, a great place to explore. The rooms were clean and well equipped.

Posted by a verified traveller on 18 May 2019

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Comment from Hotel Management

29 Jun. 2019 by Scenic811248

Thank you very much for your stay with us and giving us your precious comment. We are pleased that you were satisfied with our service and access to our hotel. We will continue our efforts to improve our services. We are looking forward to serving you again. Best regards, Hotel Sunroute Plaza Shinjuku

4 out of 5

The location was perfect and the room had everything we needed. The breakfast buffet was definitely worth the money. Only negative was the bed. It was a little hard.

Posted by a verified traveller on 24 Apr. 2019

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5 out of 5

Good location of hotel near train station, room was small in size but had a double bed and was comfortable.

Posted by Elle, from Adelaide, Australia on 19 Aug. 2018

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3 out of 5

Need minor upgrade

Nice hotel to stay loved the location. When we checked in got out rooms the view of the city was nice. Just the bathroom was a bit smelly and my mattress I could feel the spring digging into my back. When I was laying down in my bed. Once again great location to bars and restaurant and public transport

Posted by a verified traveller on 11 Aug. 2018

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3 out of 5

Business Hotel feel. Staff (She wasn’t Japanese) was kind of rude and came across as arrogant. Facilities and cleanliness were fine. Not sure if I’d stay there again.

Posted by a verified traveller on 4 Aug. 2018

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About the Hotel Sunroute Plaza Shinjuku

Location 2-3-1 Yoyogi, Tokyo, Tokyo-to 151-0053

Property Features

There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. Event space at this hotel measures 2799 square feet (260 square meters) and includes conference space. A vending machine, multilingual staff, and complimentary newspapers in the lobby are also featured at the business-friendly Hotel Sunroute Plaza Shinjuku. Parking is available for a fee. Smoking is allowed in designated areas at this 3-star Tokyo hotel.

1 building
624 guestrooms or units
14 levels
2 dining venues
2799 sq ft of conference space
260 sq m of conference space
Built in 2007
Bar or lounge
Conference space
Breakfast available (surcharge)
Dry cleaning
Self-service laundry
Front desk (24 hours)
Staff is multilingual
Storage area for luggage
Front-desk safe
Newspapers in lobby (free)
Elevator
Smoking in designated areas

Family Friendly Amenities

Family property
Free WiFi
Soundproofed rooms
Laundry facilities
Refrigerator
Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge)

Transport

Airport: Narita Intl. Airport (NRT) (74.2 km / 46.1 mi)
Train station: Shinjuku Station (0.3 km / 0.2 mi)
Metro station: Shinjuku-nishiguchi Station (0.8 km / 0.5 mi)
Parking: Self parking available for a surcharge

Room Amenities

Hotel Sunroute Plaza Shinjuku offers 624 accommodations with coffee/tea makers and slippers. Beds feature down comforters and premium bedding. A pillow menu is available. Flat-screen televisions come with cable channels and pay movies. Bathrooms include shower/tub combinations with deep soaking bathtubs, bidets, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Deep soaking tub
Flat-screen television
Cable channels
Movies for purchase
Refrigerator
Coffee maker
Luxury bedding
Hypo-allergenic bedding
Down blanket
Pillow options
Shower and tub combination
Cribs (free)
Housekeeping (daily)
Hair dryer
Slippers
Toiletries (free)
Bidet
Telephone
Desk
Blackout drapes
Sound-insulated rooms
Climate control (air conditioning)
Ensuite bathroom
Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10 AM.

Vilazza - This restaurant serves breakfast and lunch.

Kukon - This restaurant serves dinner only.

Hotel Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age is: 18
Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

The name on the booking must match the name on the passport.

Meals are not included in the room rate for children ages 6 and younger whose stay is included

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

Check-out by 11 AM

Payment types

Children and extra beds

Children are welcome.
Kids stay free! One child stays free, per registered adult, when using existing bedding.
Rollaway/extra beds are not available.
Free cribs (infant beds)!

Pet Policy

No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

No rollaway/extra beds available
Parking height restrictions apply
Cash or credit card deposit required
Service animals are allowed
Service animals are exempt from fees/restrictions
One child stays free
UnionPay
Debit cards not accepted
Staffed front desk
Property is cleaned with disinfectant
Staff wear personal protective equipment
Protective clothing is not available for guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitiser
Social distancing measures are not in place
Contactless check-in is not available
Property confirms they are implementing enhanced cleaning measures
Individually wrapped food options are not available
No gap period between guests' stays
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is not available

Fees

Guests will be asked to pay the following charges at the property:

The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Guests are not required to pay the city tax when travel stay dates are between July 1, 2020 - September 30, 2021. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: JPY 2200 per person (approximately)
Self parking fee: JPY 1500 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

Hotel Sunroute
Hotel Sunroute Plaza
Hotel Sunroute Plaza Shinjuku
Hotel Sunroute Shinjuku Plaza
Shinjuku Plaza Hotel
Shinjuku Plaza Sunroute
Sunroute
Sunroute Hotel
Sunroute Plaza
Sunroute Plaza Shinjuku
Hotel Sunroute Plaza Shinjuku Shibuya, Tokyo
Sunroute Plaza Shinjuku Hotel
Sunroute Plaza Shinjuku Shibuya
Hotel Sunroute Plaza Shinjuku Tokyo
Sunroute Plaza Shinjuku Tokyo
Sunroute Plaza Shinjuku Hotel
Sunroute Plaza Shinjuku Tokyo
Hotel Sunroute Plaza Shinjuku Hotel
Hotel Sunroute Plaza Shinjuku Tokyo
Hotel Sunroute Plaza Shinjuku Hotel Tokyo

You should know

As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Destinations For You

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.

Hotel Sunroute Plaza Shinjuku