Shinjuku Granbell Hotel

4.0 star property
Hotel connected to a shopping centre in Tokyo with a rooftop terrace

Photo gallery for Shinjuku Granbell Hotel

Café
The Club Suite, Non-smoking
Café
The Club Suite, Non-smoking | View from room
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Parking available
  • Bar
The current price is AU$138
16 Feb - 17 Feb

Explore the area

View map
2-14-5 Kabuki-cho, Shinjuku, Tokyo, Tokyo-to, 160-0021
  • Place, Samurai Museum
    ‪3 min walk‬
  • Place, Isetan Department Store Shinjuku
    ‪8 min walk‬
  • Place, Shinjuku Gyoen National Garden
    ‪14 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪36 min drive‬

Room options

Superior Double Room Non Smoking

  • Sleeps 2

Standard Hollywood Twin Room Non Smoking

  • Sleeps 2

The Penthouse Suite Non Smoking

  • Sleeps 2

Resort Suite Non Smoking

  • Sleeps 2

Villa Suite Non Smoking

  • Sleeps 2

Club Suite Non Smoking

  • Sleeps 2

Economy Twin RoomNon Smoking

  • Sleeps 2

Economy Single, Non-smoking

8.8 out of 10
Excellent
(31 reviews)

Highlights

Individually furnished
Air conditioning
Fridge
LCD TV
Down duvet
Premium bedding
Separate bedroom
Bidet
  • 13 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Single Bed

Economy Double, Non Smoking

8.4 out of 10
Very good
(72 reviews)

Highlights

Individually furnished
Air conditioning
Fridge
LCD TV
Down duvet
Premium bedding
Separate bedroom
Bidet
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Superior Double Non-smoking

8.0 out of 10
Very good
(27 reviews)

Highlights

Individually furnished
Air conditioning
Fridge
LCD TV
Down duvet
Premium bedding
Separate bedroom
Bidet
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Deluxe Double, Non-smoking

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Individually furnished
Air conditioning
Fridge
LCD TV
Down duvet
Premium bedding
Separate bedroom
Bidet
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Standard Hollywood Twin, Non-smoking

9.6 out of 10
Exceptional
(7 reviews)

Highlights

Individually furnished
Air conditioning
Fridge
LCD TV
Down duvet
Premium bedding
Separate bedroom
Bidet
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

Superior Hollywood Twin, Non-smoking

8.4 out of 10
Very good
(5 reviews)

Highlights

Individually furnished
Air conditioning
Fridge
LCD TV
Down duvet
Premium bedding
Separate bedroom
Bidet
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

Deluxe Hollywood Twin, Non-smoking

Highlights

Individually furnished
Air conditioning
Fridge
LCD TV
Down duvet
Premium bedding
Separate bedroom
Bidet
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

Deluxe Double with Universal Design, Non-smoking

Highlights

Individually furnished
Air conditioning
Fridge
LCD TV
Premium bedding
Down duvet
Bidet
Shower/bath combination
  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Double with Loft, Non Smoking, Ground Floor

Highlights

Individually furnished
Air conditioning
Fridge
LCD TV
Premium bedding
Down duvet
Bidet
Shower/bath combination
  • 15 sq m
  • Sleeps 3
  • 1 Double Bed

Superior Double with Loft, Non Smoking, Ground Floor

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Individually furnished
Air conditioning
Fridge
LCD TV
Premium bedding
Down duvet
Bidet
Shower/bath combination
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Twin with Loft, Non Smoking, Ground Floor

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Individually furnished
Air conditioning
Fridge
LCD TV
Premium bedding
Down duvet
Bidet
Shower/bath combination
  • 19 sq m
  • Sleeps 3
  • 2 Single Beds

Deluxe Double with Loft and Terrace, Non Smoking, Ground Floor

Highlights

Individually furnished
Air conditioning
Fridge
LCD TV
Premium bedding
Down duvet
Bidet
Shower/bath combination
  • 24 sq m
  • Sleeps 3
  • 1 King Bed

Economy Single with High Ceiling, Non-smoking

8.0 out of 10
Very good
(3 reviews)

Highlights

Individually furnished
Air conditioning
Fridge
LCD TV
Down duvet
Premium bedding
Separate bedroom
Bidet
  • 13 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Single Bed

Standard Double with Loft, Non Smoking, 12th Floor

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Individually furnished
Air conditioning
Fridge
LCD TV
Down duvet
Premium bedding
Separate bedroom
Bidet
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Superior Double with Loft, Non Smoking, 12th Floor

10.0 out of 10
Exceptional
(1 review)

Highlights

Individually furnished
Air conditioning
Fridge
LCD TV
Premium bedding
Down duvet
Bidet
Shower/bath combination
  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed

Standard Twin with Loft, Non Smoking, 12th Floor

8.0 out of 10
Very good
(3 reviews)

Highlights

Individually furnished
Air conditioning
Fridge
LCD TV
Down duvet
Premium bedding
Separate bedroom
Bidet
  • 19 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

Deluxe Double with Loft, Non Smoking, 12th Floor

Highlights

Individually furnished
Air conditioning
Fridge
LCD TV
Premium bedding
Down duvet
Bidet
Shower/bath combination
  • 24 sq m
  • Sleeps 3
  • 1 King Bed

Executive Double / Studio,Non Smoking

9.8 out of 10
Exceptional
(6 reviews)

Highlights

Individually furnished
Air conditioning
Fridge
LCD TV
Down duvet
Premium bedding
Separate bedroom
Bidet
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Executive Double / Casual, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Individually furnished
Air conditioning
Fridge
LCD TV
Down duvet
Premium bedding
Separate bedroom
Bidet
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Executive Double / Mature, Non Smoking

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Individually furnished
Air conditioning
Fridge
LCD TV
Down duvet
Premium bedding
Separate bedroom
Bidet
  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Executive Double / Yau Ma Tei, Non Smoking

Highlights

Individually furnished
Air conditioning
Fridge
LCD TV
Down duvet
Premium bedding
Separate bedroom
Bidet
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Executive Double / Mature with Kitchen, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Individually furnished
Air conditioning
Kitchen
Fridge
LCD TV
Premium bedding
Down duvet
Bidet
  • 43 sq m
  • Sleeps 2
  • 1 King Bed

The Club Suite, Non-smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Individually furnished
Air conditioning
Fridge
LCD TV
Premium bedding
Down duvet
Bidet
Shower/bath combination
  • 60 sq m
  • Sleeps 2
  • 1 King Bed

The Villa Suite, Non-smoking

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Individually furnished
Air conditioning
Fridge
LCD TV
Down duvet
Premium bedding
Separate bedroom
Bidet
  • 62 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

The Resort Suite, Non-smoking

Highlights

Individually furnished
Air conditioning
Fridge
LCD TV
Premium bedding
Down duvet
Bidet
Shower/bath combination
  • 60 sq m
  • Sleeps 2
  • 1 King Bed

The Pent House Suite, Non-Smoking

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Individually furnished
Air conditioning
Fridge
LCD TV
Premium bedding
Down duvet
Bidet
Shower/bath combination
  • 62 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room assigned at check-in

Highlights

Individually furnished
Air conditioning
Fridge
LCD TV
Premium bedding
Down duvet
Bidet
Shower/bath combination
  • 13 sq m
  • Sleeps 3
  • 1 Single Bed OR 2 Single Beds

Economy Twin, Non-smoking

8.6 out of 10
Excellent
(7 reviews)

Highlights

Individually furnished
Air conditioning
Fridge
LCD TV
Down duvet
Premium bedding
Separate bedroom
Bidet
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

Executive Studio Double Non Smoking

  • Sleeps 2

Executive Mature Double (with Kitchen & Washing Machine) Non Smoking

  • Sleeps 2

Executive Mature Double Non Smoking

  • Sleeps 2

Executive Yau Ma Tei Double Non Smoking

  • Sleeps 2

Standard Twin Room, Non Smoking

8.0 out of 10
Very good
(3 reviews)

Highlights

Individually furnished
Air conditioning
Fridge
LCD TV
Down duvet
Premium bedding
Separate bedroom
Bidet
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds

Executive Casual Double Non Smoking

  • Sleeps 2

Deluxe Double Room Non Smoking

  • Sleeps 2

Standard Double With Loft (High Floor) Non Smoking

  • Sleeps 2

Standard Double With Loft (Low Floor) Non Smoking

  • Sleeps 2

Deluxe Hollywood Twin Room Non Smoking

  • Sleeps 2

Economy Double Room Non Smoking

  • Sleeps 2

Economy Single Room Non Smoking

  • Sleeps 1

Superior Double With Loft (Low Floor) Non Smoking

  • Sleeps 3

Superior Double With Loft (High Floor) Non Smoking

  • Sleeps 3

Economy Single With High Ceiling Non Smoking

  • Sleeps 1

Superior Hollywood Twin Room Non Smoking

  • Sleeps 2

Standard Twin With Loft(High Floor) Non Smoking

  • Sleeps 3

Standard Twin Room Non Smoking

  • Sleeps 2

Deluxe Double With Loft Non Smoking

  • Sleeps 3

Deluxe Double With Loft And Terrace (Low Floor) Non Smoking

  • Sleeps 3

Standard Twin With Loft (Low Floor) Non Smoking

  • Sleeps 3

Universal Non Smoking

  • Sleeps 2

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About the area

Tokyo

You'll be connected to a shopping centre at Shinjuku Granbell Hotel, and within just a 10-minute stroll of Samurai Museum and Isetan Department Store Shinjuku. Highlights at this hotel include a restaurant, a bar/lounge and a rooftop terrace. .This hotel offers free WiFi in public areas, a 24-hour front desk and a terrace. Other amenities include a coffee shop/cafe, coffee/tea in a common area and laundry facilities. Each morning continental breakfast is served between 7 AM and 10:00 AM. There's also the convenience of self parking. .Sights within a 20-minute walk of this 4-property class Shinjuku hotel include Omoide Yokocho and Shinjuku Gyoen National Garden.

What's nearby

  • Samurai Museum - 3 min walk - 0.3 km
  • Isetan Department Store Shinjuku - 8 min walk - 0.7 km
  • Shinjuku Isetan - 8 min walk - 0.7 km
  • Omoide Yokocho - 9 min walk - 0.8 km
  • Shinjuku Gyoen National Garden - 14 min walk - 1.2 km

Getting around

  • Higashi-shinjuku Station - 5 min walk
  • Seibu-Shinjuku Station - 8 min walk
  • Tokyo (HND-Haneda) - 17 min drive

Restaurants

  • ‪餃子専科Lee 新宿本店 - ‬1 min walk
  • ‪とんちゃん - ‬1 min walk
  • ‪焼肉・手打冷麺 いたみ - ‬1 min walk
  • ‪roof top bar & terrace G - ‬1 min walk
  • ‪Bar trip - ‬1 min walk

About this property

Shinjuku Granbell Hotel

Hotel connected to a shopping centre in Tokyo with a rooftop terrace
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A rooftop terrace, a vending machine, and tour/ticket assistance are also featured at Shinjuku Granbell Hotel. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Tokyo hotel.

  • 1 building
  • 485 guestrooms or units
  • 17 levels
  • Built in 2013
  • Terrace on the roof
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Garden
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Shinjuku Granbell Hotel offers 485 accommodations with a safe and complimentary bottles of water. Each accommodation is individually furnished. Beds feature down duvets and premium bedding. 32-inch LCD televisions come with digital channels. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, slippers, designer toiletries and bidets.

This Tokyo hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and free toiletries. In-room massages and an iron/ironing board can be requested.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (JPY 2,000 per night)
  • Limited on-site self parking

Food and drink

  • Daily continental breakfast available 7 AM to 10:00 AM for a fee: JPY 2,500 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Tour and ticket assistance

Outdoors

  • Garden
  • Rooftop terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 17 floors
  • Built in 2013
  • Designated smoking areas

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 1:00 AM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately JPY 2500 per person
  • Uncovered self-parking fee: JPY 2000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and cash. For guests' safety, the property includes a smoke detector in all accommodation.

We should mention

  • Children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Granbell
Granbell Hotel
Granbell Hotel Shinjuku
Granbell Shinjuku
Granbell Shinjuku Hotel
Hotel Granbell
Hotel Granbell Shinjuku
Hotel Shinjuku Granbell
Shinjuku Granbell
Shinjuku Granbell Hotel
Shinjuku Granbell Hotel Tokyo
Shinjuku Granbell Hotel Hotel
Shinjuku Granbell Hotel Tokyo
Shinjuku Granbell Hotel Hotel Tokyo

Frequently asked questions

What is the cancellation policy at Shinjuku Granbell Hotel?

Shinjuku Granbell Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Shinjuku Granbell Hotel?

As of 9 Feb 2026, prices found for a 1-night stay for 2 adults at Shinjuku Granbell Hotel on 16 Feb 2026 start from AU$137.89, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Shinjuku Granbell Hotel?

Yep, Shinjuku Granbell Hotel has an uncovered self car park for JPY 2000 per night. A self car park is also available, for a fee.

Are there any beaches close to Shinjuku Granbell Hotel?

The closest beach to Shinjuku Granbell Hotel is Odaiba Beach Park (9.8 km).

What makes Shinjuku Granbell Hotel a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Shinjuku Granbell Hotel.

Does Shinjuku Granbell Hotel serve breakfast?

Yeah, guests highly rate the continental breakfast here! Served daily between 7 AM and 10:00 AM, this is the spot to fuel up for a day full of adventure.

Is there a free airport shuttle available at Shinjuku Granbell Hotel?

No, Shinjuku Granbell Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Shinjuku Granbell Hotel?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Shinjuku Granbell Hotel?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Shinjuku Granbell Hotel?

No, pets are not allowed.

Shinjuku Granbell Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 981 out of 1836 reviews
Rating 8 - Good. 495 out of 1836 reviews
Rating 6 - Okay. 237 out of 1836 reviews
Rating 4 - Poor. 77 out of 1836 reviews
Rating 2 - Terrible. 46 out of 1836 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were so clean and service excellent, the only thing was we wished the room was bigger. Will definitely book again but a bigger room. Staff were amazing every single day!
Stayed 12 nights in Jan 2026

10/10 Excellent

Gigi

Stayed 2 nights in Nov 2025

6/10 Okay

Nur Liana

Stayed 10 nights in Nov 2025

6/10 Okay

Sheetal

Stayed 3 nights in Nov 2025

8/10 Good

Paul

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and quiet. Staff were for the most part quite courteous and helpful. The breakfast was quite good . Location was excellent for seeing local sites and only 20 minutes walk from the tour buses.
Stayed 6 nights in Nov 2025

8/10 Good

Paul Albert

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In the thick of Shinjuku, clean rooms, self-service check in and out, friendly staff, convenient location close to 7-11, lawsons, family mart take your pick.
Stayed 3 nights in Oct 2025

8/10 Good

King Fat

Liked: Cleanliness, staff & service
room too small
Stayed 3 nights in Oct 2025

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities
We loved this hotel - perfect for our first stay in Tokyo! The hotel was lovely, staff were super friendly and our room was perfect, with a great view over the city. I've heard that the rooms can be a little small in this hotel, so we opted for an Executive Double, and it was fantastic. We even had a sofa, which was great for relaxing after a long day. The hotel even has vending machines and free umbrella rental, which really helped us acclimatise to a new city!
Stayed 3 nights in Oct 2025

10/10 Excellent

Molly

Stayed 4 nights in Oct 2025

10/10 Excellent

Fendy

Liked: Cleanliness, amenities, property conditions & facilities
The room was better than expected for an economy double. A little more roomy than the deluxe room I had a year ago without the better view. The hotel is a convenient walk to shops and station.
Stayed 2 nights in Nov 2025

10/10 Excellent

Geoffrey

Liked: Cleanliness, staff & service, amenities
This was my fourth hotel I’ve stayed at in Shinjuku over the years, and it’s hands down the best one so far. Check-in was immediate (four hours early!), rooftop bar was cool, and the room itself was cozy.
Stayed 3 nights in Oct 2025

10/10 Excellent

Rohan

Liked: Cleanliness, staff & service, amenities
Loved this place. Small and compact room but was so comfortable for 1 person. Bathroom was small but well specced out. Loved this hotel and the location was 10 minutes to Shinjuku main station and other subway stations around. Bus was also 5 minutes away to go to Shibuya/Harajuku
Stayed 5 nights in Oct 2025

10/10 Excellent

Lisa

Stayed 3 nights in Nov 2025

8/10 Good

massiel

Stayed 3 nights in Nov 2025

8/10 Good

Tiffany

Liked: Cleanliness, staff & service, amenities
The staff were so friendly and helpful The rooms were clean and comfortable
Stayed 1 night in Nov 2025

4/10 Poor

Daniel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bed uncomfy and too small Room not cleaned properly (loads of dust on the floor) Room looks bigger and nicer on the photos online Bath not even big enough to fully sit in, and no separate shower. Bathroom tiny. Service poor, I asked for clean cups (because they left our cups dirty when partially cleaning our room) and they made me go downstairs to reception to get them myself We actually had another 2 days booked here for later in the week but we cancelled them and booked another hotel, I've never done this before This does not remotely seem like a 4* hotel, even 3* is a push
Stayed 2 nights in Nov 2025

8/10 Good

Armen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room is pretty small and outdated.
Stayed 7 nights in Oct 2025

10/10 Excellent

Chandni

Liked: Cleanliness, amenities, property conditions & facilities
Good size room and nice staff
Stayed 1 night in Nov 2025

10/10 Excellent

William, San Francisco

Liked: Cleanliness, amenities, property conditions & facilities
Our room was spacious, excellent views from the 13th floor. Breakfast was very good, with a wide variety of western and Japanese foods available. Rooftop bar staff were excellent- the bartenders really know their stuff!
Stayed 4 nights in Oct 2025

10/10 Excellent

Alex

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel!
Stayed 1 night in Oct 2025

10/10 Excellent

Kevin

Stayed 1 night in Oct 2025

4/10 Poor

Tommy, San Bernardino

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Barely any staff interaction since they just point to the self service counter. Room looked like old motel. Bathtub was so high that we keep bumping out leg to take showers. Overall bad experience. Place does not look like the nice pictures on website.
Stayed 3 nights in Oct 2025

10/10 Excellent

Gavin Lee

Stayed 8 nights in Sep 2025

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the subway station. Excellent staff.
Stayed 12 nights in Sep 2025

10/10 Excellent

Cohen

Stayed 2 nights in Oct 2025