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4.4 out of 5

"What I liked, clean and quiet What I disliked, there were clothes in the washer and dryer but no one was in the room. Although staff took it out when ... " More

By a verified traveller on Mon 16 Dec 2019

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Economy Double, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max
AU$114* Per night/room 6 Sep. - 7 Sep.

Economy Single with High Ceiling, Non-smoking

Bed Count room.options.bedSize.TwinXLBed.Singular Maximum Occupancy 2 Max

Deluxe Double with Loft and Terrace, Non Smoking, Ground Floor

Bed Count 1 King Bed Maximum Occupancy 3 Max

The Villa Suite, Non-smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room assigned at check-in

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

The Club Suite, Non-smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

You'll be connected to a shopping center at Shinjuku Granbell Hotel, and within just a 10-minute stroll of Samurai Museum and Isetan Department Store Shinjuku. Highlights at this hotel include in-room free WiFi, free Internet, and LCD TVs.

You can enjoy iPod docks, coffee/tea makers, and free bottled water, featured in all 485 individually furnished rooms. In-room dining is easy with amenities like refrigerators and room service. Premium linens invite a comfortable night's sleep, and you'll find nice touches like slippers and designer toiletries. In-room massages, safes, and hair dryers are also available. Limited housekeeping is available.

At the hotel's own bar/lounge, you can stop for a drink. Other amenities include free WiFi in public areas, a coffee shop/café, and coffee/tea in a common area. Each morning buffet breakfast is served between 7 AM and 10:30 AM. There's also the convenience of valet parking.

Places within a 15-minute walk of this 4-star Shinjuku hotel include Omoide Yokocho and Shinjuku Gyoen National Garden.

Shinjuku Granbell Hotel ratings based on 37 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Shinjuku Granbell Hotel

Everyone (26) Couples (8) Family (2)
5 out of 5
What I liked, clean and quiet What I disliked, there were clothes in the washer and dryer but no one was in the room. Although staff took it out when I told them they should make people wait for their clothes to be done before leaving the room

Posted by on 16 Dec. 2019

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5 out of 5
Location was great. Very clean and the staff were really helpful

Posted by on 12 Dec. 2019

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4 out of 5
Great spot to stay with awesome breakfast attached.

Posted by on 15 Nov. 2019

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5 out of 5
I went onto wotif throughTrivago. I was looking at this hotel with a double bed through another website. Wotif had a queen size bed available, so I booked through them. Had to pay upfront. Was a bit sceptical when I read "only if available " on the booking form. When we arrived, there was the queen bed!. Looking at the fire escape plan in the room, there was only 2 larger rooms on our floor (room 344) It was a smallish wedge shaped room. I you moved the office chair and put one case under the table and wedged one bag into a corner near the door then there was ample room. Our room had an excellent block out blind (a first on our two week trip in Japan) Unfortunately there was a large opaque window between the bathroom and bedroom and the only light switch turned the toilet and bathroom lights on at the same time. So if anyone got up to use the toilet in the night, the whole room was blasted with light. Beautiful clean room with lrg tv, lrg bath, good shower. In an area with lot's restaurants. Close to King Kong street and robot hotel if that's your thing. Samurai museum a few blocks. There is a back exit near lobby elevators which is a quick walk to train station. It's in the Love hotel area, but still felt quite safe. Beware if you ask hotel to call you a taxi, they will charge a booking fee, walk a few blocks and hail one yourself. The toof top bar was lovely, no charge if your a guest. Ice machine in lobby, have to ask at reception to get some, though no charge.

Posted by on 9 Nov. 2019

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4 out of 5
Staff are very helpful and nice. They try to assist whenever they can.

Posted by , from ACT Australia on 27 Sep. 2019

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5 out of 5
Very good hotel. It’s my second stay here already.

Posted by on 17 Aug. 2019

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5 out of 5
Nice individualised rooms. Good location. Room was small but clean tidy and met our needs.

Posted by on 21 Jul. 2019

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4 out of 5
Liked the location. Short walk to the nearest train station.

Posted by on 1 Jul. 2019

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5 out of 5
Room was very cool, bath overlooking Shinjuku, rooftop bar, alot of little touches like quality toiletries, complementary drinks in room all made for great stay. Will be going back.

Posted by on 21 Jun. 2019

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4 out of 5

Posted by on 14 May 2019

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Property Features

There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A rooftop terrace, tour/ticket assistance, and a garden are also featured at Shinjuku Granbell Hotel. For a fee, parking is available. Smoking is allowed in designated areas at this 4-star Tokyo hotel.

  • 1 building
  • 485 guestrooms or units
  • 17 levels
  • Built in 2013
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Terrace on the roof
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Garden
  • Television in lobby
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Train station: Seibu-Shinjuku Station (0.7 km / 0.5 mi)
  • Metro station: Higashi-shinjuku Station (0.5 km / 0.3 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Shinjuku Granbell Hotel offers 485 accommodations with iPod docking stations and safes. Each accommodation is individually furnished. Beds feature premium bedding. LCD televisions come with pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, slippers, designer toiletries, and bidets. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages and irons/ironing boards can be requested. Housekeeping is provided on a limited basis.

  • IPod dock
  • In-room dining (limited hours)
  • LCD television
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Housekeeping (limited)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Slippers
  • Designer toiletries
  • Bidet
  • Telephone
  • Iron and ironing board available
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique furnishings

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 10:30 AM.

Shinjuku Granbell Hotel has a restaurant on site.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 1:00 AM
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

A scheduled power outage will take place on January 5, 2021 from Noon to 5 PM.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Staff at the property wear personal protective equipment and guests are provided with hand sanitizer.

  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Guests are not required to pay the city tax when travel stay dates are between July 1, 2020 - September 30, 2021. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: JPY 1700 per person (approximately)
  • Valet parking fee: JPY 2000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Granbell
  • Granbell Hotel
  • Granbell Hotel Shinjuku
  • Granbell Shinjuku
  • Granbell Shinjuku Hotel
  • Hotel Granbell
  • Hotel Granbell Shinjuku
  • Hotel Shinjuku Granbell
  • Shinjuku Granbell
  • Shinjuku Granbell Hotel
  • Shinjuku Granbell Hotel Tokyo
  • Shinjuku Granbell Hotel Hotel
  • Shinjuku Granbell Hotel Tokyo
  • Shinjuku Granbell Hotel Hotel Tokyo

You should know

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.