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Tokyu Stay Shinjuku Eastside

3.0 star property
Hotel with a 24-hour front desk, near Shinjuku Gyoen National Garden

Photo gallery for Tokyu Stay Shinjuku Eastside

Exterior
Restaurant
Terrace/patio
Reception
Soundproofing, iron/ironing board, free WiFi, bed sheets

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Free WiFi
  • Business services
The current price is AU$240
15 Jan - 16 Jan 2026

Explore the area

View map
2-3-24 Kabukicho, Shinjuku-ku, Tokyo, Tokyo Prefecture, 160-0022
  • Place, Samurai Museum
    ‪4 min walk‬
  • Place, Isetan Department Store Shinjuku
    ‪8 min walk‬
  • Place, Shinjuku Gyoen National Garden
    ‪14 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪36 min drive‬

Room options

View all photos for Comfort Double Room with table, Non Smoking

Soundproofing, iron/ironing board, free WiFi, bed sheets

Comfort Double Room with table, Non Smoking

8.8 out of 10
Excellent
(16 reviews)

Highlights

Soundproofed
Air conditioning
Fridge
Smart TV
Washer/dryer
Shower/bath combination
Bidet
Private bathroom
  • 18 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Residential Double Room, Non Smoking

Soundproofing, iron/ironing board, free WiFi, bed sheets

Residential Double Room, Non Smoking

8.6 out of 10
Excellent
(15 reviews)

Highlights

Soundproofed
Air conditioning
Fridge
Smart TV
Washer/dryer
Shower/bath combination
Bidet
Private bathroom
  • 20 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Comfort Twin Room, Non Smoking

Soundproofing, iron/ironing board, free WiFi, bed sheets

Comfort Twin Room, Non Smoking

9.4 out of 10
Exceptional
(9 reviews)

Highlights

Soundproofed
Air conditioning
Fridge
Smart TV
Washer/dryer
Shower/bath combination
Bidet
Private bathroom
  • 23 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Residential Twin Room, Non Smoking

Soundproofing, iron/ironing board, free WiFi, bed sheets

Residential Twin Room, Non Smoking

9.6 out of 10
Exceptional
(8 reviews)

Highlights

Soundproofed
Air conditioning
Fridge
Smart TV
Washer/dryer
Shower/bath combination
Bidet
Private bathroom
  • 25 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior Twin Room, Non Smoking

Soundproofing, iron/ironing board, free WiFi, bed sheets

Superior Twin Room, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Fridge
Smart TV
Washer/dryer
Separate bath and shower
Bidet
  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Deluxe Twin Room, Non Smoking

Soundproofing, iron/ironing board, free WiFi, bed sheets

Deluxe Twin Room, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Fridge
Smart TV
Washer/dryer
Separate bath and shower
Bidet
  • 41 sq m
  • City view
  • Sleeps 5
  • 2 Large Twin Beds

View all photos for Comfort Double Room Single Use with table, Non Smoking

Soundproofing, iron/ironing board, free WiFi, bed sheets

Comfort Double Room Single Use with table, Non Smoking

8.4 out of 10
Very good
(6 reviews)

Highlights

Soundproofed
Air conditioning
Fridge
Smart TV
Washer/dryer
Shower/bath combination
Bidet
Private bathroom
  • 18 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Residential Double Room Single Use, Non Smoking

Soundproofing, iron/ironing board, free WiFi, bed sheets

Residential Double Room Single Use, Non Smoking

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Air conditioning
Fridge
Smart TV
Washer/dryer
Shower/bath combination
Bidet
Private bathroom
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Twin Room Single Use, Non Smoking

Soundproofing, iron/ironing board, free WiFi, bed sheets

Comfort Twin Room Single Use, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Fridge
Smart TV
Washer/dryer
Shower/bath combination
Bidet
Private bathroom
  • 23 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Residential Twin Room Single Use, Non Smoking

Soundproofing, iron/ironing board, free WiFi, bed sheets

Residential Twin Room Single Use, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Fridge
Smart TV
Washer/dryer
Shower/bath combination
Bidet
Private bathroom
  • 25 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin Room Single Use, Non Smoking

Soundproofing, iron/ironing board, free WiFi, bed sheets

Superior Twin Room Single Use, Non Smoking

Highlights

Soundproofed
Air conditioning
Fridge
Smart TV
Washer/dryer
Separate bath and shower
Bidet
Private bathroom
  • 32 sq m
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Deluxe Twin Room Single Use, Non Smoking

Soundproofing, iron/ironing board, free WiFi, bed sheets

Deluxe Twin Room Single Use, Non Smoking

Highlights

Soundproofed
Air conditioning
Fridge
Smart TV
Washer/dryer
Separate bath and shower
Bidet
Private bathroom
  • 41 sq m
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Garden Suite, Non Smoking

View from room

Garden Suite, Non Smoking

Highlights

Patio
Soundproofed
Air conditioning
Free rollaway/extra beds
Fridge
Smart TV
Washer/dryer
Hairdryer
  • 69 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Universal Room, Non Smoking

Soundproofing, iron/ironing board, free WiFi, bed sheets

Universal Room, Non Smoking

Highlights

Soundproofed
Air conditioning
Fridge
Smart TV
Washer/dryer
Hairdryer
Bidet
Private bathroom
  • 26 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Universal Room Single Use, Non Smoking

Soundproofing, iron/ironing board, free WiFi, bed sheets

Universal Room Single Use, Non Smoking

Highlights

Soundproofed
Air conditioning
Fridge
Smart TV
Washer/dryer
Hairdryer
Bidet
Private bathroom
  • 26 sq m
  • City view
  • Sleeps 1
  • 2 Twin Beds

View all photos for Adjoining Room A, Non Smoking

Soundproofing, iron/ironing board, free WiFi, bed sheets

Adjoining Room A, Non Smoking

9.2 out of 10
Wonderful
(11 reviews)

Highlights

Soundproofed
Air conditioning
Fridge
Smart TV
Washer/dryer
2 bedrooms
Shower/bath combination
Bidet
  • 44 sq m
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Adjoining Room B, Non Smoking

Soundproofing, iron/ironing board, free WiFi, bed sheets

Adjoining Room B, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Fridge
Smart TV
Washer/dryer
2 bedrooms
Separate bath and shower
  • 63 sq m
  • 2 bedrooms
  • City view
  • Sleeps 5
  • 1 Queen Bed and 2 Large Twin Beds

View all photos for Deluxe Twin Room

Soundproofing, iron/ironing board, free WiFi, bed sheets

Deluxe Twin Room

  • Sleeps 3

View all photos for Superior Twin Room

Soundproofing, iron/ironing board, free WiFi, bed sheets

Superior Twin Room

  • Sleeps 3

View all photos for Residential Double Room

Soundproofing, iron/ironing board, free WiFi, bed sheets

Residential Double Room

  • Sleeps 2

View all photos for Residential Twin Room

Soundproofing, iron/ironing board, free WiFi, bed sheets

Residential Twin Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 2

View all photos for Comfort Twin Room

Soundproofing, iron/ironing board, free WiFi, bed sheets

Comfort Twin Room

  • Sleeps 2

View all photos for Comfort Double Room with table

Soundproofing, iron/ironing board, free WiFi, bed sheets

Comfort Double Room with table

  • Sleeps 2

View all photos for Universal Room

Soundproofing, iron/ironing board, free WiFi, bed sheets

Universal Room

  • Sleeps 2

View all photos for Garden Suite

Soundproofing, iron/ironing board, free WiFi, bed sheets

Garden Suite

  • Sleeps 3

View all photos for Terrace Room

Soundproofing, iron/ironing board, free WiFi, bed sheets

Terrace Room

  • Sleeps 2

View all photos for STAY BEAUTY＆CARE ROOM

Soundproofing, iron/ironing board, free WiFi, bed sheets

STAY BEAUTY＆CARE ROOM

  • Sleeps 2

View all photos for Adjoining Room A

Soundproofing, iron/ironing board, free WiFi, bed sheets

Adjoining Room A

  • Sleeps 4

View all photos for Adjoining Room B

Soundproofing, iron/ironing board, free WiFi, bed sheets

Adjoining Room B

  • Sleeps 5

View all photos for Comfort Double Room Single Use with desk, Non Smoking

Soundproofing, iron/ironing board, free WiFi, bed sheets

Comfort Double Room Single Use with desk, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Fridge
Smart TV
Washer/dryer
Hairdryer
Bidet
Private bathroom
  • 18 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Double Room with desk, Non Smoking

Soundproofing, iron/ironing board, free WiFi, bed sheets

Comfort Double Room with desk, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Soundproofed
Air conditioning
Fridge
Smart TV
Washer/dryer
Hairdryer
Bidet
Private bathroom
  • 18 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Comfort Double Room with desk

Soundproofing, iron/ironing board, free WiFi, bed sheets

Comfort Double Room with desk

  • Sleeps 2

View all photos for STAY BEAUTY and CARE ROOM Non-Smoking

STAY BEAUTY and CARE ROOM Non-Smoking

STAY BEAUTY and CARE ROOM Non-Smoking

Highlights

Soundproofed
Air conditioning
Fridge
Smart TV
Washer/dryer
Shower/bath combination
Bidet
Private bathroom
  • 18 sq m
  • Sleeps 2
  • 1 Twin Bunk Bed

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About the area

Tokyo

At Tokyu Stay Shinjuku Eastside you'll be 1.4 km (0.8 mi) from Shinjuku Gyoen National Garden and 4.4 km (2.8 mi) from Tokyo Imperial Palace. Highlights at this hotel include in-room all-in-one washer/dryers, free WiFi and Smart TVs. .This hotel has free WiFi in public areas, a 24-hour front desk and dry cleaning/laundry services. Other amenities include laundry facilities, luggage storage and a television in a common area. Buffet breakfast is available daily between 7:00 AM and 10:00 AM. .You'll be 4.5 km (2.8 mi) from Shibuya Crossing and 4.6 km (2.9 mi) from Tokyo Dome with a stay at this 3-property class Shinjuku hotel.

What's nearby

  • Samurai Museum - 4 min walk - 0.4 km
  • Okubo Park - 7 min walk - 0.7 km
  • Isetan Department Store Shinjuku - 8 min walk - 0.7 km
  • Shinjuku Isetan - 9 min walk - 0.8 km
  • Shinjuku Gyoen National Garden - 14 min walk - 1.2 km

Getting around

  • Higashi-shinjuku Station - 2 min walk
  • Seibu-Shinjuku Station - 11 min walk
  • Tokyo (HND-Haneda) - 52 min drive

Restaurants

  • ‪マクドナルド - ‬2 min walk
  • ‪Tully's Coffee - ‬2 min walk
  • ‪THE SMOKIST COFFEE 東新宿店 - ‬2 min walk
  • ‪Tully's Coffee - ‬4 min walk
  • ‪CoCo壱番屋 - ‬2 min walk

About this property

Tokyu Stay Shinjuku Eastside

Hotel with a 24-hour front desk, near Shinjuku Gyoen National Garden
As a guest of Tokyu Stay Shinjuku Eastside, you'll find a vending machine, laundry facilities, and dry cleaning/laundry services. There are 7 meeting rooms available. WiFi is free in public spaces. Tokyu Stay Shinjuku Eastside also features a television in common area and a lift.

Smoking is allowed in designated areas at this 3-star Tokyo hotel.

  • 208 guestrooms or units
  • Conference rooms
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Television in lobby
  • Lift
  • Smoking in designated areas
Tokyu Stay Shinjuku Eastside offers 208 accommodations with all-in-one washer/dryers and complimentary slippers. Guests can make use of the in-room fridges and microwaves. Bathrooms include bidets, complimentary toiletries, hairdryers and toothbrushes and toothpaste.

This Tokyo hotel provides complimentary wireless Internet access. Smart televisions come with digital channels and Netflix. Housekeeping is offered on request and an iron/ironing board can be requested.

Similar properties

Property entrance
Tokyu Stay Shinjuku
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  • Restaurant
  • Air conditioning
  • Breakfast available
4.6 out of 5, Wonderful, 1,009 reviews
The price is AU$207
5 Jan - 6 Jan 2026
Tokyu Stay Shinjuku

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 2,640 per person

Things to do

  • TV in common areas

Family friendly

  • All-in-one washing machine/dryer
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 7 meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Lift (100 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Netflix
  • Smart TV with digital channels
  • Streaming services

Food and drink

  • Electric kettle
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • All-in-one washer/dryer
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laundry detergent
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email with check-in instructions prior to arrival; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 2640 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Cleaning/housekeeping/linen are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector, a security system and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, Diners Club and JCB International. Cash is not accepted. For guests' safety, the property includes a smoke detector, a security system and window guards in all accommodation.

We should mention

  • Children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tokyu Stay Shinjuku East Side
Tokyu Stay Shinjuku Eastside Hotel
Tokyu Stay Shinjuku Eastside Tokyo
Tokyu Stay Shinjuku Eastside Hotel Tokyo

Frequently asked questions

What is the cancellation policy at Tokyu Stay Shinjuku Eastside?

Tokyu Stay Shinjuku Eastside offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Tokyu Stay Shinjuku Eastside?

As of 15 Dec 2025, prices found for a 1-night stay for 2 adults at Tokyu Stay Shinjuku Eastside on 15 Jan 2026 start from AU$240.09, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Tokyu Stay Shinjuku Eastside?

The closest beach to Tokyu Stay Shinjuku Eastside is Odaiba Beach Park (9.7 km).

Does Tokyu Stay Shinjuku Eastside serve breakfast?

You bet, buffet brekkie is on offer daily from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at Tokyu Stay Shinjuku Eastside?

No, Tokyu Stay Shinjuku Eastside does not offer an airport shuttle service.

What time are check-in & check-out at Tokyu Stay Shinjuku Eastside?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Tokyu Stay Shinjuku Eastside?

No, only service animals are allowed.

Tokyu Stay Shinjuku Eastside Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 404 out of 599 reviews
Rating 8 - Good. 140 out of 599 reviews
Rating 6 - Okay. 33 out of 599 reviews
Rating 4 - Poor. 11 out of 599 reviews
Rating 2 - Terrible. 11 out of 599 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Tushar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was in two twin bed room in sept 2025 and had a great experience.
Stayed 3 nights in Sep 2025

8/10 Good

Yuri

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Service is getting worse. Very unfortunate. Poor service and some staff doesn’t know what they are doing. They all say different things and it’s confusing.
Stayed 6 nights in Sep 2025

6/10 Okay

Ethan S H

Stayed 1 night in Aug 2025

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to rest

Made our stay at Tokyo confortable and affordable.
Stayed 4 nights in Aug 2025

10/10 Excellent

Maria

Liked: Cleanliness
In
Stayed 5 nights in Aug 2025

6/10 Okay

Katherine

Liked: Staff & service
Everything else was fine, but the mattress smelled bad.
Stayed 2 nights in Aug 2025

10/10 Excellent

Sheraan

Stayed 5 nights in Aug 2025

2/10 Terrible

Azad

Stayed 2 nights in Aug 2025

8/10 Good

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
Easy to get around
Stayed 3 nights in Aug 2025

8/10 Good

Devonte

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Even though we ran into a few issues which caused us to change rooms twice, I enjoyed everything at this hotel but I really wish they’d clean the carpets in the entire building. The carpet was stained in the hallways and in the rooms and the couches could use some deep cleaning as well. Otherwise this place would receive the 5 stars for sure.
Stayed 11 nights in Aug 2025

6/10 Okay

Lisa

Travelled with partner
Liked: Cleanliness, property conditions & facilities
We stayed 4 nights. The hotel is close, 10 - 15 min walking distance, to main Shinjuku area where there are many restaurants. The Higashi subway station is 3 min walk. It’s a nice, new, clean hotel. The hotel room is small and tight quarters though. There is no real housekeeping, they only will change towels and empty garbage, if requested. If you want sheets changed there is a fee. There is an ice machine in lobby, but they don’t provide or have any complimentary water bottles. The all in one washer/dryer in room was helpful. The breakfast is decent, with a mix of western and local options. They will hold your luggage if you arrive early or after checkout.
Stayed 3 nights in Aug 2025

10/10 Excellent

Tiffany

Stayed 4 nights in Aug 2025

10/10 Excellent

Eleanor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was small but comfortable (included a microwave, small fridge, hotplate, utensils, washer/dryer [all in one]). Breakfast was good and the staff are very nice. We had a pleasant stay.
Stayed 3 nights in Aug 2025

8/10 Good

Jess

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was excellent!! We were able to walk anywhere within a matter of minutes, however it was very quiet. We couldn’t hear anything outside our room. A spacious room for the two of us, and we loved being able to prepare basic meals and wash our clothes. The only criticism would be the pillows which were quite firm. No other complaints!
Stayed 9 nights in Aug 2025

10/10 Excellent

Mau

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay here! 2-in-1 Washer/Dryer was really convenient! The room was very spacious and clean! Right near so many restaurants, bars, shopping, and public transportation. The only complaint was there wasn't specific parking, but luckily there's a parking lot 1 street behind the hotel. The staff was wonderful and accommodating. Definitely recommend and would stay again!
Stayed 2 nights in Aug 2025

10/10 Excellent

DORCAS

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We thoroughly enjoyed Tokyu Stay Shinjuku Eastside - the rooms were spacious, clean and air con was great! So cold in the room which was lovely on a hot summer day. Konbini and McDs close by. Not ideal that it’s next to Kabuchiko but we just avoided going that way.
Stayed 3 nights in Aug 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
3 Night Stay. Great, simple room with everything you need to enjoy Shinjuku.
Stayed 3 nights in Jul 2025

10/10 Excellent

Wai Lok

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my stay.
Stayed 5 nights in Jul 2025

8/10 Good

Travis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are super friendly, rooms are spacious, location is walkable to train station with multiple convenient stores nearby. Will definitely stay again when I come back to Tokyo!
Stayed 7 nights in Jul 2025

10/10 Excellent

Prerna

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Besides the smelly carpet in one of our rooms, it was a good experience overall
Stayed 5 nights in Jul 2025

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice modern rooms. Much larger than other hotel rooms in Tokyo.
Stayed 10 nights in Jul 2025

10/10 Excellent

Chloe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m glad I stayed in the Shinjuku area, significantly less chaotic than Shibuya. I stayed here with my sister and it felt very safe and easy to navigate. You can take the bus to Shibuya. The subway is right there and if you like shopping — the shopping in Shinjuku is really good. You can find a lot of the stores you see in Shibuya/Ginza at Shinjuku. The staff at the hotel were really nice and sweet. The only downside is that the breakfast could have been better but it’s convenient to eat a full meal before heading out! Would stay here again! Book the room with the laundry included!! It was nice to have clean clothes and no laundry upon check out!
Stayed 5 nights in Jul 2025

8/10 Good

Charlie

Travelled with family
Liked: Property conditions & facilities, room comfort

4 nights in Shinjuku

The hotel was clean and efficient and provided all basic services. A washer dryer is provided in all rooms though is a little difficult to use if one can’t read Japanese and was a model made only in Japan so no on line English manuals but with the help of Google lens and a bit on common sense managed to work it out! Breakfast finished admissions punctually at 9:30 but carries on till 10 and provides a good variety of Japanese and western style foods on offer. The overall feel is clean contemporary and well considered with focused on sustainability. This is not a luxury hotel but is very comfortable and stylish and good value.
Amenities buffet
Breakfast/lounge
Stayed 4 nights in Jul 2025