Skip to main content
Beginning of main content
4.7 out of 5

"Excellent. Has everything needed in a self contained hotel room. " More

By a verified traveller on Tue 19 Nov 2019

Enter dates to see availability

Hotel Description

At Tokyu Stay Shibuya you'll be within just a 15-minute stroll of popular places like Shibuya Crossing and Cerulean Tower. Highlights at this hotel include in-room kitchenettes, washers/dryers, and free WiFi.

All 124 rooms feature free wired Internet, LCD TVs, and coffee/tea makers. In-room dining is easy with kitchenettes that come equipped with refrigerators, microwaves, and stovetops. Nice touches to enhance your stay include soaking tubs, bathrobes, and slippers. Safes, hair dryers, and phones are also available. Weekly housekeeping is available.

This business-friendly hotel offers free WiFi in public areas, a 24-hour front desk, and a computer station. Plus you'll find dry cleaning/laundry services, multilingual staff, and luggage storage. Buffet breakfast is available daily between 7 AM and 9:30 AM.

Within a 20-minute walk of this 3-star Shibuya hotel, attractions include Shibuya Hikarie and NHK Hall.

Twin Room, Smoking

Bed Count 2 Twin Beds Maximum Occupancy 3 Max
AU$128* Per night/room 23 Feb. - 24 Feb.

Single Room, Smoking

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

Single Room, Non Smoking

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

Run of the House, Twin Room (Smoking preferences cannot be specified)

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Double Room, Smoking

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Run of the House, Triple Room (Smoking preferences cannot be specified)

Bed Count 3 Twin Beds Maximum Occupancy 5 Max

Tokyu Stay Shibuya ratings based on 6 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Tokyu Stay Shibuya

Everyone (6)
5 out of 5
Excellent. Has everything needed in a self contained hotel room.

Posted by on 19 Nov. 2019

Was this review helpful to you?
5 out of 5
By Japanese standards, these rooms are huge! Service was friendly and the location was nice and quiet while only a short walk to Shibuya.

Posted by on 30 Apr. 2019

Was this review helpful to you?
4 out of 5

Great location

Pros: The staff helpfulness, location , room size and facilities.
Cons: Fresh fruit at breakfast.
Location: Many restaurants and bars . A short walk to Shibuya train station making it easy for day trips and sightseeing in Tokyo.
Great location near lots of little restaurants but just off the hustle and bustle of shibuya. The room was well appointed and large by Tokyo standards. The staff were very organised on arrival and extremely helpful .We would definitely return and highly recommend this hotel .

Posted by , from melbounre on 10 May 2017

Was this review helpful to you?
5 out of 5

Great Location

Pros: Location
Close to the shopping precinct 10 minute walk and very quite, Great restaurants around this area. Nice comfortable well priced hotel.

Posted by , from Australia on 3 May 2017

Was this review helpful to you?
5 out of 5

Very comfortable hotel in lovely part of Shibuya

The room was great with tiny kitchenette , wonderful deep bath comfortable bed and the highlight- a heated toilet seat!

Posted by , from New Zealand on 11 Sep. 2016

Was this review helpful to you?
4 out of 5
First room smelt very bad like cigarette smoke. Twin room was good, very large and had small sitting area. Location was central to the area and a little bit of walk to the train.

Posted by on 16 Apr. 2016

Was this review helpful to you?

Property Features

Tokyu Stay Shibuya offers its guests a vending machine, multilingual staff, and dry cleaning/laundry services. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Smoking is allowed in designated areas at this 3-star Tokyo hotel.

  • 1 building
  • 124 guestrooms or units
  • 10 levels
  • Built in 1999
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Computer for guest use
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Kitchenette
  • Washer/dryer
  • Refrigerator
  • Microwave


Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet


  • Airport: Tokyo (NRT-Narita Intl.) (79.7 km / 49.5 mi)
  • Train station: Shinsen Station (0.5 km / 0.3 mi)
  • Metro station: Shibuya Station (0.9 km / 0.6 mi)
  • Parking:

Room Amenities

Tokyu Stay Shibuya offers 124 air-conditioned accommodations with washers/dryers and safes. LCD televisions are featured in guestrooms. Accommodations at this 3-star hotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, slippers, and bidets. This Tokyo hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is offered weekly and irons/ironing boards can be requested. Housekeeping is provided on a limited basis.

  • In-room kitchenette
  • Washer and dryer
  • Deep soaking tub
  • LCD television
  • Refrigerator
  • Microwave
  • Stove
  • Coffee maker
  • Kitchenware
  • Shower and tub combination
  • Housekeeping (weekly)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 9:30 AM.

Hotel Policies


  • Check-in time starts at 3 PM


  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.


  • No pets allowed, but service animals are welcome


Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No onsite parking is available.

  • Only service animals are allowed
  • Debit cards not accepted
  • UnionPay
  • No rollaway/extra beds available
  • No cots (infant beds) available


Guests will be asked to pay the following charges at the property:

  • A city tax will be collected at the property upon arrival. The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 October - 30 June, JPY 200 per person, per night
  • A tax is imposed by the city: From 1 July - 30 September, JPY 0 per person, per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: JPY 1020 per person (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Shibuya Stay
  • Shibuya Tokyu Stay
  • Tokyu Shibuya
  • Tokyu Stay
  • Tokyu Stay Hotel
  • Tokyu Stay Hotel Shibuya
  • Tokyu Stay Shibuya
  • Tokyu Stay Shibuya Tokyo
  • Tokyu Stay Shibuya Hotel Tokyo
  • Tokyu Stay Shibuya Hotel
  • Tokyu Stay Shibuya Hotel
  • Tokyu Stay Shibuya Tokyo
  • Tokyu Stay Shibuya Hotel Tokyo

You should know

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
url importing
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.