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Tokyu Stay Shibuya

Property class: 3

Photo gallery for Tokyu Stay Shibuya

Terrace/patio
Reception
In-room safe, desk, blackout curtains, iron/ironing board
Fridge, microwave, stovetop, cookware/dishes/utensils
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Business services
  • Laundry room
  • 24/7 front desk
The current price is AU$262
6 May - 7 May

Explore the area

View map
Shinsencho 8-14 Shibuya-ku, Tokyo, Tokyo-to, 150-0045
  • Place, Love Hotel Hill
    ‪5 min walk‬
  • Place, Cerulean Tower
    ‪6 min walk‬
  • Place, Shibuya Crossing
    ‪10 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪32 min drive‬

Room options

View all photos for Standard Double Room (2 persons), Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Double Room (2 persons), Non Smoking

9.6 out of 10
Exceptional
(30 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room (2 persons), Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Superior Double Room (2 persons), Non Smoking

8.8 out of 10
Excellent
(6 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin Room (2 persons), Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Superior Twin Room (2 persons), Non Smoking

9.2 out of 10
Wonderful
(20 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Twin Room (2 persons), Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Twin Room (2 persons), Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Residential Family Room (2 persons), Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Residential Family Room (2 persons), Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Twin Room (3 persons), Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Twin Room (3 persons), Non Smoking

9.6 out of 10
Exceptional
(21 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Residential Family Room (3-4 persons), Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Residential Family Room (3-4 persons), Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 2 Single Sofa Beds

View all photos for Residential Family Room (Bunk Beds,2-4 persons), Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Residential Family Room (Bunk Beds,2-4 persons), Non Smoking

  • 47 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Bunk Beds

View all photos for Residential Family Room (Bunk Beds,5-6 persons), Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Residential Family Room (Bunk Beds,5-6 persons), Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 47 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Large Single Bunk Beds and 2 Single Sofa Beds

View all photos for Deluxe Twin Room (1 person), Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Twin Room (1 person), Non Smoking

  • 30 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Single Beds

View all photos for Superior Double Room (1 person), Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Superior Double Room (1 person), Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed

View all photos for Standard Double Room (1 Person), Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Double Room (1 Person), Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 20 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed

View all photos for Superior Twin Room (1person), Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Superior Twin Room (1person), Non Smoking

  • 23 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Single Beds

View all photos for Residential Family Room (1 person), Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Residential Family Room (1 person), Non Smoking

  • 40 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Single Beds

View all photos for Residential Family Room (Bunk Beds,1 person), Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Residential Family Room (Bunk Beds,1 person), Non Smoking

  • 47 sq m
  • Sleeps 1
  • 2 Large Single Bunk Beds

View all photos for Standard Double Room Non-smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Double Room Non-smoking

  • Sleeps 2

View all photos for Superior Double Room Non-smoking

In-room safe, desk, blackout curtains, iron/ironing board

Superior Double Room Non-smoking

  • Sleeps 2

View all photos for Superior Twin Room Non-smoking

In-room safe, desk, blackout curtains, iron/ironing board

Superior Twin Room Non-smoking

  • Sleeps 2

View all photos for Deluxe Twin Room Non-smoking

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Twin Room Non-smoking

  • Sleeps 3

View all photos for Residential Family Room Non-smoking（bunk Bed Up To 6 People）

In-room safe, desk, blackout curtains, iron/ironing board

Residential Family Room Non-smoking（bunk Bed Up To 6 People）

  • Sleeps 6

View all photos for Residential Family Room Non-smoking

In-room safe, desk, blackout curtains, iron/ironing board

Residential Family Room Non-smoking

  • Sleeps 4

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4.4 out of 5, Excellent, 1,002 reviews
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About the area

Tokyo

At Tokyu Stay Shibuya you'll be within just a 15-minute stroll of Shibuya Saunas and Shibuya Crossing. Highlights at this hotel include a rooftop terrace, and in-room kitchenettes and washers/dryers. .This hotel offers free WiFi in public areas, a 24-hour front desk and a computer station. Plus you'll find dry cleaning/laundry services, multilingual staff and luggage storage. To-go breakfast is available daily between 7 AM and 10:00 AM. .With a stay at this 3-property class Shibuya hotel, you'll be 3.6 km (2.2 mi) from Mori Art Museum and 3.8 km (2.4 mi) from Shinjuku Gyoen National Garden.

What's nearby

  • Love Hotel Hill - 5 min walk - 0.4 km
  • Cerulean Tower - 6 min walk - 0.5 km
  • Shibuya Crossing - 10 min walk - 0.9 km
  • Shibuya Sky - 12 min walk - 1.0 km
  • Yoyogi Park - 14 min walk - 1.2 km

Getting around

  • Shinsen Station - 3 min walk
  • Shibuya Station - 8 min walk
  • Tokyo (NRT-Narita Intl.) - 80 min drive

Restaurants

  • ‪神泉ホルモン 三百屋 - ‬1 min walk
  • ‪モスバーガー - ‬1 min walk
  • ‪うさぎ - ‬1 min walk
  • ‪カリカリスパイス - ‬1 min walk
  • ‪楽椿 - ‬1 min walk

About this property

Tokyu Stay Shibuya

As a guest of Tokyu Stay Shibuya, you'll find a rooftop terrace, a vending machine, and multilingual staff. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Tokyu Stay Shibuya also features dry cleaning/laundry services, a front desk safe, and a lift. A complete renovation of Tokyu Stay Shibuya was completed in August 2023.

Smoking is allowed in designated areas at this 3-star Tokyo hotel.

  • 1 building
  • 126 guestrooms or units
  • 10 levels
  • Built in 1999
  • Terrace on the roof
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Computer for guest use
  • Lift
  • Smoking in designated areas
Tokyu Stay Shibuya offers 126 accommodations with washers/dryers and a safe. Accommodation at this 3-star hotel has kitchenettes with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit with a deep soaking bath, bathrobes, slippers and bidets.

Guests can surf the web using complimentary wired and wireless Internet access. LCD televisions come with digital channels. Additionally, rooms include a hairdryer and free toiletries. Housekeeping is offered on request and an iron/ironing board can be requested.

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  • Air-conditioning
  • Laundry room
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Food and drink

  • Daily breakfast to-go available 7 AM to 10:00 AM for a fee: JPY 1,320 per person

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • In-room washing machine/dryer

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request) (for a fee)
  • Multilingual staff

Business services

  • Computer station

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 10 floors
  • Built in 1999
  • Designated smoking areas
  • Renovated entire property - August 2023

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 0-inch LCD TV with digital channels

Food and drink

  • Cookware, dishware, and utensils
  • Hob
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Safe
  • Washer/dryer

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2:00 AM
Contactless check-in and check-out are available

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Housekeeping service is provided weekly for stays of 7 nights or more. Additional housekeeping is available on request for a surcharge. Trash collection and towel and nightwear exchange are provided daily on request by placing a sign outside the room.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 5 years old or younger stays free per registered adult when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: from approximately JPY 1320 per person
  • Cleaning/housekeeping/linen fee: JPY 1500

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay and cash. For guests' safety, the property includes a fire extinguisher in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • One child aged 5 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Shibuya Stay
Shibuya Tokyu Stay
Tokyu Shibuya
Tokyu Stay
Tokyu Stay Hotel
Tokyu Stay Hotel Shibuya
Tokyu Stay Shibuya
Tokyu Stay Shibuya Tokyo
Tokyu Stay Shibuya Hotel Tokyo
Tokyu Stay Shibuya Hotel
Tokyu Stay Shibuya Hotel

Frequently asked questions

What is the cancellation policy at Tokyu Stay Shibuya?

Tokyu Stay Shibuya offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Tokyu Stay Shibuya?

As of 11 Apr 2026, prices found for a 1-night stay for 2 adults at Tokyu Stay Shibuya on 6 May 2026 start from AU$262, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Tokyu Stay Shibuya?

The closest beach to Tokyu Stay Shibuya is Odaiba Beach Park (8.1 km).

Is there a spa on site at Tokyu Stay Shibuya?

No, there is no spa at this property. Shibuya Saunas is a short 10-minute walk away.

Are there hot tubs in the rooms at Tokyu Stay Shibuya?

No, but there are deep-soaking baths in the guestrooms.

Does Tokyu Stay Shibuya serve breakfast?

Sure does, to-go breakfast is offered daily between 7 AM and 10:00 AM.

Is there a free airport shuttle available at Tokyu Stay Shibuya?

No, Tokyu Stay Shibuya does not offer an airport shuttle service.

What time are check-in & check-out at Tokyu Stay Shibuya?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Tokyu Stay Shibuya?

No, only service animals are allowed.

Tokyu Stay Shibuya Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 687 out of 1004 reviews
Rating 8 - Good. 234 out of 1004 reviews
Rating 6 - Okay. 58 out of 1004 reviews
Rating 4 - Poor. 18 out of 1004 reviews
Rating 2 - Terrible. 7 out of 1004 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities
Clean, modern & well located in a quiet location only 10 mins walk from centre.
Stayed 5 nights in Jan 2026

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was super clean and it was a convenient location to all the shopping in Shibuya and Shibuya train station.
Stayed 4 nights in Dec 2025

10/10 Excellent

Jennifer Mad

Stayed 6 nights in Dec 2025

10/10 Excellent

Jose

Stayed 3 nights in Dec 2025

10/10 Excellent

Dallas

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great location on a cute street in Shibuya, short walk to Shibuya station and the famous crossing. Friendly and helpful staff. Nice rooms.
Stayed 3 nights in Dec 2025

6/10 Okay

Zeneh

Stayed 5 nights in Dec 2025

10/10 Excellent

Marc

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Spotless room. Great quiet location a short walk from the madness. Helpful service. Lots of cool restaurants nearby. Perfect stay.
Stayed 2 nights in Dec 2025

10/10 Excellent

Waynn

Stayed 5 nights in Dec 2025

10/10 Excellent

Heidi

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location, comfortable room, very clean and loved having washer/dryer in room. Staff super friendly! Might be my favorite hotel out of the 5 hotels we stayed at during our stay!
Stayed 3 nights in Dec 2025

10/10 Excellent

Emily, Kansas City

Stayed 4 nights in Dec 2025

10/10 Excellent

Cameron, San Francisco

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful.
Stayed 6 nights in Dec 2025

10/10 Excellent

Mahmoud

Stayed 2 nights in Dec 2025

10/10 Excellent

Carey

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful staff, excellent location, lovely room.
Stayed 4 nights in Dec 2025

8/10 Good

shirley

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 7 nights in Dec 2025

10/10 Excellent

Gabe

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
amazing
Stayed 4 nights in Dec 2025

10/10 Excellent

Evan

Liked: Cleanliness, staff & service, amenities
Room was great
Stayed 1 night in Dec 2025

8/10 Good

Francine, Yigo

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Hotel was clean. Love that there was a washer/dryer in the room. They even provided laundry detergent spray. So that was a huge plus. There is a mini kitchen area that had a fridge/freezer, microwave and an electric stove & Kettle. Dish soap and Sponge along with basic kitchen utensils were provided. Very awesome to have! I was there for 5 nights and they were only able to change towels and take out trash, no daily room cleaning, so that was a bummer. Bed and pillows were not comfortable for me but it’s durable. There was no Breakfast at the hotel. You would need to go out to get breakfast at restaurants near by. Hotel staff were very helpful and friendly. Basic necessities such as bath scrubber, cotton pads, toothbrush, and etc. were near the lobby elevators. You would need to grab when needed. To get to Shibuya crossing was about 15 minutes by walk. But plenty restaurants near by, Lawson, 7-11, and family mart all around. If you arrive early to check in time you can leave your luggage there until you check in. Check out time is 11am and you are able to leave your luggage if you’re still needing to explore around shibuya. So awesome! I would recommend this hotel as it’s a very big hotel room compared to others I’ve booked. Location was in a nice and quiet alley.
Stayed 5 nights in Dec 2025

10/10 Excellent

RAHI MASOOM

Stayed 2 nights in Dec 2025

10/10 Excellent

Vince

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was extremely polite and helpful. Room was clean and quiet.
Stayed 7 nights in Dec 2025

10/10 Excellent

Henry

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We only stayed here for one night but fojnd it a very clean and pleasant hotel to stay in.
Stayed 1 night in Dec 2025

10/10 Excellent

Tin Duc

Liked: Cleanliness, amenities, property conditions & facilities
Excellent stay. Couldn’t ask for more
Stayed 5 nights in Dec 2025

10/10 Excellent

kenia

Liked: Cleanliness, staff & service, amenities
Excelente
Stayed 7 nights in Dec 2025

10/10 Excellent

Issam

Liked: Cleanliness, staff & service, amenities
Location , amazing staff & clean
Stayed 5 nights in Nov 2025

10/10 Excellent

Heather

Liked: Cleanliness, amenities, property conditions & facilities
Great sized room for 3 full size luggage and 2 persons. Great staff, very helpful. They can assist with luggage forwarding if required. Easy to get to the subway, nearby to lots of Family Marts / 7/11 and restaurants. Had a wonderful stay. Would recommend to anyone else.
Stayed 7 nights in Nov 2025

10/10 Excellent

Sharath

Liked: Cleanliness, staff & service, amenities
Pretty good location and good sized rooms
Stayed 5 nights in Nov 2025