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Tokyu Stay Shibuya

3.0 star property
Hotel with a rooftop terrace, near Shibuya Crossing

Photo gallery for Tokyu Stay Shibuya

Exterior
Room amenity
Residential Family Room (3-4 persons), Non Smoking
Interior
Terrace/patio

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Kitchen
  • Laundry
  • Air conditioning
  • Free WiFi
The current price is AU$270
21 Sept - 22 Sept

Explore the area

View map
Shinsencho 8-14 Shibuya-ku, Tokyo, Tokyo-to, 150-0045
  • Shibuya Crossing
    ‪10 min walk‬
  • Tokyo Tower
    ‪4 min drive‬
  • Shinjuku Gyoen National Garden
    ‪4 min drive‬
  • Tokyo (HND-Haneda)
    ‪16 min drive‬

Room options

View all photos for Residential Family Room (Bunk Beds,5-6 persons), Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Residential Family Room (Bunk Beds,5-6 persons), Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Kitchenette
Fridge
LCD TV
Washer/dryer
Renovated in 2023
Sofa bed - single
Blackout curtains
  • 47 sq m
  • Sleeps 10
  • 2 Large Twin Bunk Beds and 2 Twin Sofa Beds

View all photos for Residential Family Room (Bunk Beds,2-4 persons), Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Residential Family Room (Bunk Beds,2-4 persons), Non Smoking

Highlights

Air conditioning
Kitchenette
Fridge
LCD TV
Washer/dryer
Renovated in 2023
Blackout curtains
Bidet
  • 47 sq m
  • Sleeps 8
  • 2 Large Twin Bunk Beds

View all photos for Superior Double Room (1 person), Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Superior Double Room (1 person), Non Smoking

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Kitchenette
Fridge
LCD TV
Washer/dryer
Renovated in 2023
Blackout curtains
Bidet
  • 24 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Superior Double Room (2 persons), Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Superior Double Room (2 persons), Non Smoking

8.8 out of 10
Excellent
(6 reviews)

Highlights

Air conditioning
Kitchenette
Fridge
LCD TV
Washer/dryer
Renovated in 2023
Blackout curtains
Bidet
  • 24 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Residential Family Room (2 persons), Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Residential Family Room (2 persons), Non Smoking

Highlights

Air conditioning
Kitchenette
Fridge
LCD TV
Washer/dryer
Renovated in 2023
Blackout curtains
Bidet
  • 40 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Double Room (2 persons), Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Double Room (2 persons), Non Smoking

9.6 out of 10
Exceptional
(22 reviews)

Highlights

Air conditioning
Kitchenette
Fridge
LCD TV
Washer/dryer
Renovated in 2023
Blackout curtains
Bidet
  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Twin Room (1 person), Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Twin Room (1 person), Non Smoking

Highlights

Air conditioning
Kitchenette
Fridge
LCD TV
Washer/dryer
Renovated in 2023
Blackout curtains
Bidet
  • 30 sq m
  • Sleeps 1
  • 2 Twin Beds

View all photos for Superior Twin Room (1person), Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Superior Twin Room (1person), Non Smoking

Highlights

Air conditioning
Kitchenette
Fridge
LCD TV
Washer/dryer
Renovated in 2023
Blackout curtains
Bidet
  • 23 sq m
  • Sleeps 1
  • 2 Twin Beds

View all photos for Deluxe Twin Room (2 persons), Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Twin Room (2 persons), Non Smoking

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Kitchenette
Fridge
LCD TV
Washer/dryer
Renovated in 2023
Blackout curtains
Bidet
  • 30 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior Twin Room (2 persons), Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Superior Twin Room (2 persons), Non Smoking

9.4 out of 10
Exceptional
(10 reviews)

Highlights

Air conditioning
Kitchenette
Fridge
LCD TV
Washer/dryer
Renovated in 2023
Blackout curtains
Bidet
  • 23 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Double Room (1 Person), Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Double Room (1 Person), Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Kitchenette
Fridge
LCD TV
Washer/dryer
Renovated in 2023
Blackout curtains
Bidet
  • 20 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Residential Family Room (3-4 persons), Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Residential Family Room (3-4 persons), Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Kitchenette
Fridge
LCD TV
Washer/dryer
Renovated in 2023
Blackout curtains
Bidet
  • 40 sq m
  • Sleeps 6
  • 2 Twin Beds and 2 Twin Sofa Beds

View all photos for Residential Family Room (Bunk Beds,1 person), Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Residential Family Room (Bunk Beds,1 person), Non Smoking

Highlights

Air conditioning
Kitchenette
Fridge
LCD TV
Washer/dryer
Renovated in 2023
Blackout curtains
Bidet
  • 47 sq m
  • Sleeps 1
  • 2 Large Twin Bunk Beds

View all photos for Residential Family Room (1 person), Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Residential Family Room (1 person), Non Smoking

Highlights

Air conditioning
Kitchenette
Fridge
LCD TV
Washer/dryer
Renovated in 2023
Blackout curtains
Bidet
  • 40 sq m
  • Sleeps 1
  • 2 Twin Beds

View all photos for Deluxe Twin Room (3 persons), Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Twin Room (3 persons), Non Smoking

9.6 out of 10
Exceptional
(18 reviews)

Highlights

Air conditioning
Kitchenette
Fridge
LCD TV
Washer/dryer
Renovated in 2023
Blackout curtains
Bidet
  • 30 sq m
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Superior Twin Room Non-smoking

In-room safe, desk, blackout curtains, iron/ironing board

Superior Twin Room Non-smoking

  • Sleeps 2

View all photos for Deluxe Twin Room Non-smoking

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Twin Room Non-smoking

  • Sleeps 3

View all photos for Residential Family Room Non-smoking（bunk Bed Up To 6 People）

In-room safe, desk, blackout curtains, iron/ironing board

Residential Family Room Non-smoking（bunk Bed Up To 6 People）

  • Sleeps 6

View all photos for Standard Double Room Non-smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Double Room Non-smoking

  • Sleeps 2

View all photos for Superior Double Room Non-smoking

In-room safe, desk, blackout curtains, iron/ironing board

Superior Double Room Non-smoking

  • Sleeps 2

View all photos for Residential Family Room Non-smoking

In-room safe, desk, blackout curtains, iron/ironing board

Residential Family Room Non-smoking

  • Sleeps 4

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About the area

Tokyo

At Tokyu Stay Shibuya you'll be 0.9 km (0.6 mi) from Shibuya Crossing and 3.6 km (2.2 mi) from Mori Art Museum. Highlights at this hotel include a rooftop terrace, and in-room kitchenettes and washers/dryers. .This hotel offers free WiFi in public areas, a 24-hour front desk and a computer station. Plus you'll find dry cleaning/laundry services, multilingual staff and luggage storage. To-go breakfast is available daily between 7 AM and 10:00 AM. .Sights within a 10-minute drive of this 3-property class Shibuya hotel include Tokyo Tower and Shinjuku Gyoen National Garden.

What's nearby

  • Shibuya Crossing - 10 min walk - 0.9 km
  • Yoyogi Park - 14 min walk - 1.2 km
  • Tokyo Tower - 4 min drive - 5.2 km
  • Shinjuku Gyoen National Garden - 4 min drive - 5.8 km
  • Meiji Jingu Shrine - 5 min drive - 2.8 km

Getting around

  • Shinsen Station - 3 min walk
  • Shibuya Station - 8 min walk
  • Tokyo (NRT-Narita Intl.) - 82 min drive

Restaurants

  • ‪ターンテーブル(Turntable) - ‬1 min walk
  • ‪大村庵 - ‬1 min walk
  • ‪Pizzeria MERI PRINCIPESSA - ‬1 min walk
  • ‪スパイスガーデン 渋谷店 - ‬1 min walk
  • ‪まるや - ‬1 min walk

About this property

Tokyu Stay Shibuya

Hotel with a rooftop terrace, near Shibuya Crossing
As a guest of Tokyu Stay Shibuya, you'll find a rooftop terrace, a vending machine, and multilingual staff. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Tokyu Stay Shibuya also features dry cleaning/laundry services, a front desk safe, and a lift. A complete renovation of Tokyu Stay Shibuya was completed in August 2023.

Smoking is allowed in designated areas at this 3-star Tokyo hotel.

  • 1 building
  • 126 guestrooms or units
  • 10 levels
  • Built in 1999
  • Terrace on the roof
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Computer for guest use
  • Lift
  • Smoking in designated areas
Tokyu Stay Shibuya offers 126 accommodations with washers/dryers and a safe. Accommodation at this 3-star hotel has kitchenettes with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit with a deep soaking bath, bathrobes, slippers and bidets.

Guests can surf the web using complimentary wired and wireless Internet access. LCD televisions come with digital channels. Additionally, rooms include a hairdryer and free toiletries. Housekeeping is offered on request and an iron/ironing board can be requested.

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  • Free WiFi
  • Air conditioning
  • Laundry
  • 24/7 front desk
4.4 out of 5, Excellent, 1,005 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Food and drink

  • Daily breakfast to-go available 7 AM to 10:00 AM for a fee: JPY 1,320 per person

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • In-room washing machine/dryer

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • Computer station

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 10 floors
  • Built in 1999
  • Designated smoking areas
  • Renovated entire property - August 2023

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 0-inch LCD TV with digital channels

Food and drink

  • Cookware, dishware, and utensils
  • Hob
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Safe
  • Washer/dryer

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2:00 AM
Contactless check-in and check-out are available

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Housekeeping service is provided weekly for stays of 7 nights or more. Additional housekeeping is available on request for a surcharge. Trash collection and towel and nightwear exchange are provided daily on request by placing a sign outside the room.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 5 years old or younger stays free per registered adult when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: from approximately JPY 1320 per person
  • Cleaning/housekeeping/linen fee: JPY 1500

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay and cash. Cashless payment methods are available for all transactions.

We should mention

  • One child aged 5 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Shibuya Stay
Shibuya Tokyu Stay
Tokyu Shibuya
Tokyu Stay
Tokyu Stay Hotel
Tokyu Stay Hotel Shibuya
Tokyu Stay Shibuya
Tokyu Stay Shibuya Tokyo
Tokyu Stay Shibuya Hotel Tokyo
Tokyu Stay Shibuya Hotel
Tokyu Stay Shibuya Hotel

Frequently asked questions

What is the cancellation policy at Tokyu Stay Shibuya?

Tokyu Stay Shibuya offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Tokyu Stay Shibuya?

As of 16 Sept 2025, prices found for a 1-night stay for 2 adults at Tokyu Stay Shibuya on 21 Sept 2025 start from AU$269.93, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Tokyu Stay Shibuya?

The closest beach to Tokyu Stay Shibuya is Odaiba Beach Park (8.1 km).

Are there hot tubs in the rooms at Tokyu Stay Shibuya?

No, but there are deep-soaking baths in the guestrooms.

Does Tokyu Stay Shibuya serve breakfast?

Sure does, to-go breakfast is offered daily between 7 AM and 10:00 AM.

Is there a free airport shuttle available at Tokyu Stay Shibuya?

No, Tokyu Stay Shibuya does not offer an airport shuttle service.

What time are check-in & check-out at Tokyu Stay Shibuya?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Tokyu Stay Shibuya?

No, only service animals are allowed.

Tokyu Stay Shibuya Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 619 out of 1005 reviews
Rating 8 - Good. 293 out of 1005 reviews
Rating 6 - Okay. 63 out of 1005 reviews
Rating 4 - Poor. 21 out of 1005 reviews
Rating 2 - Terrible. 9 out of 1005 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ben

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel with friendly staff and close walking to shibuya station and shopping. Highly recommended.
Stayed 2 nights in Aug 2025

10/10 Excellent

Carmel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Exceptionally friendly and helpful staff. Room was spacious and well equipped with washing machine, microwave and table with two chairs. Great location - within walking distance to station and all local sights. Would definitely recommend.
Stayed 2 nights in Jul 2025

10/10 Excellent

Sohyun

Stayed 2 nights in Jun 2025

10/10 Excellent

Royalgene

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great staff and overall experience. 5 min walk to nearest station.
Stayed 3 nights in Jun 2025

10/10 Excellent

Daniel Wei Jie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Erin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location , great place to stay !
Stayed 1 night in Jun 2025

10/10 Excellent

Ashton

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and spacious. Great location near lots of fun things in shibuya
Stayed 3 nights in Jun 2025

8/10 Good

Linda

Clean & quiet. Short walk to restaurants & shopping
Stayed 3 nights in Jun 2025

10/10 Excellent

Gary

Stayed 4 nights in Jun 2025

10/10 Excellent

Damon

Stayed 5 nights in May 2025

10/10 Excellent

kylee

Stayed 1 night in Jun 2025

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean premises, friendly staff, little bit out of the way.
Stayed 7 nights in May 2025

10/10 Excellent

kylee

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This place is amazing!! Workers are so friendly and the room is so nice
Stayed 2 nights in Jun 2025

8/10 Good

Cree

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good
Stayed 3 nights in May 2025

10/10 Excellent

Tomoko

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
長期旅行中に部屋に洗濯乾燥機があるのは本当にありがたかった。
Stayed 1 night in May 2025

10/10 Excellent

Karuna

Travelled with family
We liked our stay. It’s a great hotel and is managed very professionally The staff at front desk is very friendly. Our overall stay was great.
Stayed 1 night in Jun 2025

10/10 Excellent

Sanjay

Travelled with family
Liked: Room comfort
We had good time staying at this hotel. Excellent location, very helping and professional staff. Highly recommend it to anyone looking for a place to stay in Shibuya
Stayed 3 nights in May 2025

10/10 Excellent

Donna

Travelled with family
Liked: Cleanliness, property conditions & facilities
Very nice and helpful staff. Property was well maintained and clean.
Stayed 5 nights in May 2025

8/10 Good

Adam

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Carmelita

Stayed 3 nights in May 2025

10/10 Excellent

Jonathan

Stayed 8 nights in May 2025

10/10 Excellent

Debra

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Loved this hotel! The staff is so hospitable and friendly! There’s free coffee in the lobby (iced coffee was my favorite). Plenty of space in the rooms and there is a balcony that allows you to let in fresh air and light. Laundry in the room is always a huge plus when traveling with family. Beds are comfortable. Very well kept and clean facility. Very quiet rooms. Love the location. It’s a 15 min walk to Shibuya crossing and the supermarket right across the street as well as restaurants and konbinis, coffee shops all in walking range a huge plus. It’s about a 10 minute walk to Shibuya station. highly recommend Oh and the hotel information video is performed by dolls! So freaking kawaii!!
Stayed 4 nights in May 2025

10/10 Excellent

Dung

Stayed 3 nights in May 2025

10/10 Excellent

Khairul Anwar

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was clean and spacious, feeling like home. It's within walking distance to Shibuya Scramble Crossing and is conveniently located near the train station. There are also plenty of convenience stores nearby. The staff were friendly and very welcoming. I would definitely visit again and absolutely recommend it.
Stayed 6 nights in May 2025

10/10 Excellent

eileen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in May 2025