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Shinagawa Prince Hotel

4.0 star property
Family-friendly hotel connected to a shopping centre in Tokyo with 5 restaurants

Photo gallery for Shinagawa Prince Hotel

Restaurant
Annex Tower Millennial King Room, Non-Smoking (30th-32nd floors)
In-room safe, laptop workspace, iron/ironing board, free WiFi
Exterior
Property amenity

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk
The current price is AU$180
includes taxes & fees
6 May - 7 May

Explore the area

Map
4-10-30 Takanawa Minato-ku, Tokyo, Tokyo-to, 108-8611
  • Tokyo Tower
    ‪4 min drive‬
  • Roppongi Hills
    ‪5 min drive‬
  • Shibuya Crossing
    ‪7 min drive‬
  • Tokyo (HND-Haneda)
    ‪23 min drive‬

Room options

View all photos for Annex Tower King Room, Non-Smoking (8th-20th Floors)

Annex Tower King Room, Non-Smoking (8th-20th Floors)

Annex Tower King Room, Non-Smoking (8th-20th Floors)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Private bathroom
Shower/bath combination
Hairdryer
Free bottled water
  • 25.6 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Annex Tower King Room, Non-Smoking (21st-29th Floors)

Annex Tower King Room, Non-Smoking (21st-29th Floors) | City view

Annex Tower King Room, Non-Smoking (21st-29th Floors)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Private bathroom
Shower/bath combination
Hairdryer
Free bottled water
  • 25.6 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Annex Tower Double Room, Non-Smoking (21st-29th Floors)

Annex Tower Double Room, Non-Smoking (21st-29th Floors) | City view

Annex Tower Double Room, Non-Smoking (21st-29th Floors)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Private bathroom
Shower/bath combination
Hairdryer
Free bottled water
  • 20.4 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Annex Tower Millennial King Room, Non-Smoking (30th-32nd floors)

Annex Tower Millennial King Room, Non-Smoking (30th-32nd floors)

Annex Tower Millennial King Room, Non-Smoking (30th-32nd floors)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Private bathroom
Shower/bath combination
Hairdryer
Free bottled water
  • 25.6 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Annex Tower Millennial Twin Room, Non-Smoking (30th-32nd floors)

In-room safe, laptop workspace, iron/ironing board, free WiFi

Annex Tower Millennial Twin Room, Non-Smoking (30th-32nd floors)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Private bathroom
Shower/bath combination
Hairdryer
Free bottled water
  • 20.8 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds

View all photos for Annex Tower Millennial Double Room, Non-Smoking (30th-32nd floors)

In-room safe, laptop workspace, iron/ironing board, free WiFi

Annex Tower Millennial Double Room, Non-Smoking (30th-32nd floors)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Private bathroom
Shower/bath combination
Hairdryer
Free bottled water
  • 20.4 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Main Tower Corner Twin Room with Sofa, Non-Smoking (6th-16th floors)

Main Tower Corner Twin Room with Sofa, Non-Smoking (6th-16th floors)

Main Tower Corner Twin Room with Sofa, Non-Smoking (6th-16th floors)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Private bathroom
Shower/bath combination
Hairdryer
Free bottled water
  • 26.5 sq m
  • Sleeps 5
  • 2 Single Beds

View all photos for Main Tower Twin Room, Non-Smoking (18th-27th floors)

In-room safe, laptop workspace, iron/ironing board, free WiFi

Main Tower Twin Room, Non-Smoking (18th-27th floors)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Private bathroom
Shower/bath combination
Hairdryer
Free bottled water
  • 21 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Main Tower Corner Twin Room with Sofa, Non-Smoking (19th-27th floors)

Main Tower Corner Twin Room with Sofa, Non-Smoking (19th-27th floors)

Main Tower Corner Twin Room with Sofa, Non-Smoking (19th-27th floors)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Private bathroom
Shower/bath combination
Hairdryer
Free bottled water
  • 26.5 sq m
  • Sleeps 5
  • 2 Single Beds

View all photos for Main Tower Upper Floor Twin Room, Smoking (32nd floor)

In-room safe, laptop workspace, iron/ironing board, free WiFi

Main Tower Upper Floor Twin Room, Smoking (32nd floor)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Private bathroom
Shower/bath combination
Hairdryer
Free bottled water
  • 21 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds

View all photos for Annex Tower Double Room, Non-Smoking (8th-20th Floors)

Annex Tower Double Room, Non-Smoking (8th-20th Floors)

Annex Tower Double Room, Non-Smoking (8th-20th Floors)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Private bathroom
Shower/bath combination
Hairdryer
Free bottled water
  • 20.41 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Main Tower Upper Floor Corner Twin Room, Non-Smoking (30th-34th floors)

In-room safe, laptop workspace, iron/ironing board, free WiFi

Main Tower Upper Floor Corner Twin Room, Non-Smoking (30th-34th floors)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Private bathroom
Shower/bath combination
Hairdryer
Free bottled water
  • 26.5 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds

View all photos for Main Tower Twin Room, Smoking (17th floor)

In-room safe, laptop workspace, iron/ironing board, free WiFi

Main Tower Twin Room, Smoking (17th floor)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Private bathroom
Shower/bath combination
Hairdryer
Free bottled water
  • 21 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Annex Tower Twin Room, Non-Smoking (9th-14th Floors)

Annex Tower Twin Room, Non-Smoking (9th-14th Floors)

Annex Tower Twin Room, Non-Smoking (9th-14th Floors)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Private bathroom
Shower/bath combination
Hairdryer
Free bottled water
  • 20.41 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Main Tower Premier Double Room, Smoking (37th floor)

In-room safe, laptop workspace, iron/ironing board, free WiFi

Main Tower Premier Double Room, Smoking (37th floor)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Private bathroom
Shower/bath combination
Hairdryer
Free bottled water
  • 21 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Main Tower Premier Corner Twin Room, Non-Smoking (35th-36th floors)

Main Tower Premier Corner Twin Room, Non-Smoking (35th-36th floors)

Main Tower Premier Corner Twin Room, Non-Smoking (35th-36th floors)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Private bathroom
Shower/bath combination
Hairdryer
Free bottled water
  • 26.5 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds

View all photos for Main Tower Corner Twin Room with Extra Bed, Non-Smoking (18th-26th floors)

Main Tower Corner Twin Room with Extra Bed, Non-Smoking (18th-26th floors)

Main Tower Corner Twin Room with Extra Bed, Non-Smoking (18th-26th floors)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Private bathroom
Shower/bath combination
Hairdryer
Free bottled water
  • 26.5 sq m
  • Sleeps 5
  • 2 Single Beds

View all photos for Main Tower Twin Room, Non-Smoking (6th-16th floors)

Main Tower Twin Room, Non-Smoking (6th-16th floors)

Main Tower Twin Room, Non-Smoking (6th-16th floors)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Private bathroom
Shower/bath combination
Hairdryer
Free bottled water
  • 21 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Main Tower Premier Double Room, Non-Smoking (35th-36th floors)

In-room safe, laptop workspace, iron/ironing board, free WiFi

Main Tower Premier Double Room, Non-Smoking (35th-36th floors)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Private bathroom
Shower/bath combination
Hairdryer
Free bottled water
  • 21 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Main Tower Upper Floor Twin Room, Non-Smoking (28th-34th floors)

In-room safe, laptop workspace, iron/ironing board, free WiFi

Main Tower Upper Floor Twin Room, Non-Smoking (28th-34th floors)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Private bathroom
Shower/bath combination
Hairdryer
Free bottled water
  • 21 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds

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About the area

Tokyo

Shinagawa Prince Hotel places you in the heart of Tokyo, connected to a shopping centre and 2.3 km (1.4 mi) from Tokyo Bay. Highlights at this family-friendly hotel include 5 restaurants, a 24-hour gym and a bar/lounge. .Enjoy the 9 indoor tennis courts along with access to a bowling alley. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Each morning buffet breakfast is served between 6:00 AM and 10:00 AM. There's also the convenience of self parking. .With a stay at this Minato hotel, you'll be 4 km (2.5 mi) from Tokyo Tower and 4.1 km (2.5 mi) from Roppongi Hills.

What's nearby

  • Tokyo Tower - 4 min drive - 3.9 km
  • Roppongi Hills - 5 min drive - 4.1 km
  • Tokyo Midtown - 6 min drive - 5.2 km
  • Shibuya Crossing - 7 min drive - 6.5 km
  • Toyosu Market - 12 min drive - 9.5 km

Getting around

  • Shinagawa Station - 4 min walk
  • Takanawadai Station - 11 min walk
  • Tokyo (HND-Haneda) - 23 min drive

Restaurants

  • ‪LUXE DINING HAPUNA - ‬1 min walk
  • ‪あきた美彩館ダイニング - ‬2 min walk
  • ‪和食・酒 えん - ‬4 min walk
  • ‪叙々苑品川プリンスホテル店 - ‬6 min walk
  • ‪ワイアードカフェ WIRED CAFE Dining Lounge Wing 高輪店 - ‬1 min walk

About this property

Shinagawa Prince Hotel

Family-friendly hotel connected to a shopping centre in Tokyo with 5 restaurants
Shinagawa Prince Hotel offers its guests indoor tennis courts and a 24-hour fitness centre. There are 5 restaurants on site, as well as a coffee shop/cafΘ and a nearby corner/local shop. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

A vending machine, multilingual staff, and gift shops/newsstands are also featured at the family-friendly Shinagawa Prince Hotel. Parking is available for a fee.

Smoking is allowed in designated areas at this Tokyo hotel.

  • 2378 guestrooms or units
  • 39 levels
  • 5 dining venues
  • Childcare (surcharge)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
Shinagawa Prince Hotel offers 2378 air-conditioned accommodations with a safe and complimentary bottles of water. 32-inch flat-screen televisions come with satellite channels.

Bathrooms include a combined bath/shower unit, slippers, hairdryers and toothbrushes and toothpaste. Guests can surf the web using complimentary wired and wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Languages

Chinese (Mandarin), English, Japanese, Korean

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Shinagawa Prince Hotel N Tower

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.3 out of 5, Excellent, 841 reviews
The price is AU$160
includes taxes & fees
6 May - 7 May
Shinagawa Prince Hotel N Tower

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (JPY 1,500 per day)

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: JPY 4,068 for adults and JPY 2,848 for children
  • 5 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • DINING ＆ BAR TABLE 9 TOKY
  • LUXE DINING HAPUNA
  • コーヒーラウンジ マウナケア
  • 中国料理 品川大飯店
  • 味街道 五十三次

Things to do

  • 24-hour gym
  • 9 indoor tennis courts
  • Bowling alley
  • Concerts/live shows
  • Shopping centre

Family friendly

  • Babysitting (surcharge)
  • Bowling alley
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Electrical adapters
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 15

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
A scheduled power outage will take place on January 22, 2025, from 1-5 AM, in the Main Tower building. All facilities that use power, including the Internet, will not be available during this time.
Breakfast is not included in the breakfast rate plan for children ages 4-5, and can be requested onsite for the listed child breakfast fee. There are no breakfast fees for children 3 and under.
Guests booked in breakfast inclusive rate plans are required to bring their keycard or reservation confirmation to the breakfast venue.
Guests must be over 18 years old to access the fitness facility. Reservations are required.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children aged 5 years old and younger stay free per registered adult when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 4068 for adults and from JPY 2848 for children
  • Self-parking fee: JPY 1500 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Up to 2 children aged 5 years old and younger stay free per registered adult in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Guests with tattoos are not able to use the on-site public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Prince Shinagawa
Hotel Shinagawa
Hotel Shinagawa Prince
Prince Hotel Shinagawa
Prince Shinagawa
Prince Shinagawa Hotel
Shinagawa Hotel
Shinagawa Prince
Shinagawa Prince Hotel
Minato Prince Hotel
Prince Hotel Minato
Prince Hotel Tokyo
Shinagawa Prince Hotel Tokyo Japan
Prince Hotel
Shinagawa Prince Hotel Hotel
Shinagawa Prince Hotel Tokyo
Shinagawa Prince Hotel Hotel Tokyo

Frequently asked questions

What is the cancellation policy at Shinagawa Prince Hotel?

Shinagawa Prince Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Shinagawa Prince Hotel?

As of 20 Apr 2025, prices found for a 1-night stay for 2 adults at Shinagawa Prince Hotel on 6 May 2025 start from AU$179.90, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Shinagawa Prince Hotel?

Yep, Shinagawa Prince Hotel has a self car park for JPY 1500 per day.

Are there any beaches close to Shinagawa Prince Hotel?

The closest beach to Shinagawa Prince Hotel is Odaiba Beach Park (3.7 km).

Is Shinagawa Prince Hotel family-friendly?

You bet! With amenities such as babysitting services, a corner/local shop and laundry facilities, it's no surprise that Shinagawa Prince Hotel is a hit with families.

Does Shinagawa Prince Hotel serve breakfast?

You bet, our travelers can't get enough of the buffet breakfast here! Offered daily between 6:00 AM and 10:00 AM, this is the spot to fuel up for a day of adventure.

Is there a free airport shuttle available at Shinagawa Prince Hotel?

No, Shinagawa Prince Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Shinagawa Prince Hotel?

Yep, they've got a lounge bar and 5 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Shinagawa Prince Hotel?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Shinagawa Prince Hotel?

No, pets are not allowed.

Shinagawa Prince Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1901 out of 3966 reviews
Rating 8 - Good. 1261 out of 3966 reviews
Rating 6 - Okay. 493 out of 3966 reviews
Rating 4 - Poor. 173 out of 3966 reviews
Rating 2 - Terrible. 138 out of 3966 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Deepankar

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Jan 2025

6/10 Okay

Eric

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No AC in rooms during winter made the room stuffy.
Stayed 2 nights in Jan 2025

8/10 Good

Daniel

Proximity to Shinagawa Station
Stayed 2 nights in Jan 2025

6/10 Okay

john

Travelled with family
Liked: Room comfort

Annex Tower getting old

Hotel would not let us check out late without charging us. Very rigid! Room getting old, drainage in bathroom was bad.
Stayed 2 nights in Jan 2025

6/10 Okay

Vincent

Travelled with family, Travelled with group
Disliked: Amenities, property conditions & facilities
The room looked like it was from the 90s. The tv was on a table, not a mount. The shower was horrible, you had to adjust dials like it was from the 80s, and the paintings had creepy figures in them. For a prestigious hotel, this one wasn’t not worth the money. Never coming back
Stayed 3 nights in Jan 2025

10/10 Excellent

Christopher, Tualatin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the Shinagawa Prince Hotel because of the super convenient location, the superb service, and overall atmosphere. I’ve been staying there from time to time for 20 years and will definitely stay there again. Highly recommended 4-star Hotel in my opinion.
Stayed 1 night in Jan 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jan 2025

4/10 Poor

Jacob Niels

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Cecilia

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it. Close to trains. Restaurants and shoppings at walking distance.
Stayed 3 nights in Jan 2025

8/10 Good

Shingo

Stayed 1 night in Jan 2025

10/10 Excellent

Kiah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great stay
Stayed 3 nights in Dec 2024

10/10 Excellent

Kiah

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 7 nights in Dec 2024

8/10 Good

john

Stayed 1 night in Jan 2025

10/10 Excellent

Ye Seung

Stayed 3 nights in Jan 2025

10/10 Excellent

mariana

Stayed 2 nights in Jan 2025

8/10 Good

JON

Liked: Cleanliness, staff & service, amenities
Food court machines should have English translation button.
Stayed 3 nights in Jan 2025

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My main hotel in Tokyo

This has become my 'go-to" hotel in the Tokyo area. Conveninet to Haneda Airport, it is everyhting you need in a hotel and the breakfast buffet is amazing. Staff is always helpful and courteous. We even had a view of Tokyo Tower!
Stayed 3 nights in Jan 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dryers need to change but always a great property

Please change the dryers, it takes way too long to dry the clothes that you have to pay for several cycles before the clothes get dry. This was also a problem that seems to have not been addressed 2 years ago when I stayed at the same property. I will still come to this property as it is always a great experience here and a great central location from the JR and metro lines. The 7-11 is so convenient and tons of restaurants on the other side of the train station.
Stayed 7 nights in Dec 2024

10/10 Excellent

Arianna

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
THE BUFFET IS SO WORTH IT!! Pay the extra money for it!! Amenities are nice too.
Stayed 2 nights in Jan 2025

10/10 Excellent

Fumiko

Liked: Amenities
Especially Front desk stuff are so kind
Stayed 1 night in Jan 2025

8/10 Good

Sandra, Seattle

Stayed 3 nights in Jan 2025

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For decades now The Prince Hotel Shinagawa has been one of the Top Hotels in Japan and the World. From Culture to Service to Quality to Food to Excellence and it just goes on.
Stayed 3 nights in Jan 2025

8/10 Good

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great place
Stayed 2 nights in Jan 2025

10/10 Excellent

Ken Kwong-Kay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service.
Stayed 3 nights in Jan 2025