4.9 out of 5

" Very enjoyable stay. Easy to find, friendly staff and good facilities. Would definitely stay there again when in Tokyo. " More

By a verified traveller on Thu 14 Sep 2017

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Hotel Description

A luxury stay in the heart of Tokyo awaits you at The Tokyo Station Hotel. Within steps you'll find Marunouchi Building and Tokyo International Forum within a 10-minute stroll. Highlights at this boutique hotel include 6 restaurants, 2 bars/lounges and a restaurant.

LCD TVs with digital channels are featured in all 150 rooms, and you can enjoy free WiFi, free wired Internet and coffee/tea makers. Minibars provide refreshments, and in-room dining is easy with amenities like fridges and room service. Nice touches to enhance your stay include bathrobes, slippers and free toiletries. Free newspapers, free bottled water and safes are also available.

A day of pampering can include facials and body treatments. The restaurant, Blanc Rouge, is open for lunch and dinner. The hotel's own bar/lounge is a nice place to enjoy a drink. Other amenities include 2 coffee shops/cafés and free WiFi in public areas. Each morning buffet breakfast is served between 6:30 AM and 10:30 AM. There's also the convenience of self parking.

Within a 20-minute walk of this 4.5-star Chiyoda hotel, attractions include Tokyo Imperial Palace and Imperial Palace Garden.

City View Queen, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$522* Per night/room 28 Aug. - 29 Aug.

Classic Comfort Queen Room, Smoking / 26sqm

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Palace View Premium Deluxe Twin, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Palace View Premium Twin, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Palace Side Superior Twin, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

South Wing Deluxe Twin, Smoking

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

The Tokyo Station Hotel ratings based on 10 Verified Reviews

Review Summary
4.9 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for The Tokyo Station Hotel

Everyone (9) Family (1)
5 out of 5
Great location if you haven’t been to Tokyo before. We were going skiing with 2 kids and it was fantastic to get the Narita express to Tokyo Station and find it a short walk from the platform. The next day the ticket office is outside your door and we could sort out our Shinkansen tickets without a hassle. Staff are incredibly helpful and I would have to say the best I have come across. Rooms are beautiful. Extremely impressed with it.

Posted by on 13 Jan. 2019

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5 out of 5
Amazing hotel, beautiful rooms, fantastic food easy access to all of Tokyo

Posted by , from Melbourne, Australia on 28 Oct. 2018

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5 out of 5
Great location. Beautiful decor and good facilities. Stepping back in time with modern day comfort and excellent service.

Posted by , from Brisbane on 26 Oct. 2018

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5 out of 5
Very enjoyable stay. Easy to find, friendly staff and good facilities. Would definitely stay there again when in Tokyo.

Posted by on 14 Sep. 2017

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4 out of 5

Good location

Pros: Friendly and helpful staff, and good breakfast.
Cons: It was disappointing to have to pay to use the gym.
Location: Close to the Imperial palace gardens and many shops and restaurants.
While it was difficult to find the entrance of the hotel from within the maze of Tokyo Central Station, it was certainly a convenient location when we finally arrived. The rooms were small but tasteful and the staff went out of their way to help with questions about train tickets and restaurants. Breakfast was excellent and the main disappointment was having to pay extra to use the gym facilities.

Posted by , from Adelaide on 28 Jan. 2017

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5 out of 5

Great location and a beautiful hotel

The hotel made this a great experience. The hotel is well located on the Tokyo line but what really made it was the fact that they took a beautiful building and sensitively restored it. The service was excellent, the rooms well appointed and the breakfast was amazing, a bit pricey but you get what you pay for. All in all very recommended.

Posted by , from Sydney, Australia on 11 May 2016

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5 out of 5

Location Location Location!

Pros: Immaculate service, clean room, child friendliness
Cons: None
Location: The hotel is on the top of Tokyo Station. Getting to places can't get any easier.
Tokyo Station Hotel was the perfect hotel for myself and my 2 year daughter. The hotel is actually on the top of the historic (100 years old!) Tokyo Station. Getting to places during our 6days stay in Tokyo was super easy, since all the trains and subways are only a few hundreds meters away, which was a big plus when travelling with a child. I chose Palace Side Superior King Room, and while the room size was not large compared to other same class hotels in Marunouchi/Yaesu area, it was big enough for my daughter to walk around, and the room had beautiful decor. Service was immaculate, and they even had kids pyjamas and cup with train designs for my little daughter as well. We also had a breakfast at the Atrium (restaurant) while we stayed there, and service was amazing again. Food was also delicious with both continental and Japanese options available. Although food was great, having a breakfast at fancy restaurant with fancy Noritake porcelain plates for my daughter everyday was nerve wrecking for me, so we opted to go to more casual restaurants at Yae-Chika (Yaesu underground street at Tokyo Station) for the next 4 days, and it was great experience as well. The only downside of this hotel is the hotel has very long corridors, since it is not a new high-rise building. Walls on the corridors had historical photos and artworks, and it was very lovely, however if you have trouble walking long distance, you may want to avoid this hotel.

Posted by , from Adelaide, AUSTRALIA on 24 Feb. 2016

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5 out of 5

Great hotel right next to Tokyo station

We wee catching an early train from Tokyo station. The location was perfect. The room was small but so clean and the bathroom was huge it was vey comfortable. The staff were amazing they helped us with everything.

Posted by , from melbourne, australia on 25 Jan. 2016

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5 out of 5

You cannot fault Japanese service - exceptional

Pros: Service
Cons: Breakfast a little pricey (our kids didn't eat much so not worth it for them)
Location: Perfect location to explore the city and beyond. Right near the Imperial Palace.
This hotel was a perfect point from which to explore Toyko and beyond (specifically Kyoto), obviously given that they are right on Tokyo Station. Service exemplary - better than anywhere else I have experienced.

Posted by , from Brisbane, AU on 11 Jan. 2016

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5 out of 5

Great hotel great location great staff

We were a family of 2 adults and 5yr old child. Our stay was great and concierge was very capable in booking great dinner reservations outside of hotel for us. They even showed us to our particular station platform Location is Perfect for touring Tokyo

Posted by , from Sydney on 6 Nov. 2015

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Property Features

There are 6 restaurants and 2 coffee shops/cafés on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and A bar/lounge. There's an onsite business centre. WiFi and wired Internet are free in public spaces. A health club, spa services, and tour or ticket assistance are also featured at the luxury The Tokyo Station Hotel. For a fee, parking is available. Smoking is allowed in designated areas at this 4.5-star Tokyo hotel.

  • 150 guestrooms or units
  • 3 levels
  • 6 dining venues
  • 2 bars or lounges
  • 2 coffee shops
  • Built in 1915
  • Dining venue
  • Bar or lounge
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Bellhop
  • Lift
  • Smoking in designated areas

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge)

Transport

  • Airport: Tokyo (NRT-Narita Intl.) (68.1 km / 42.3 mi)
  • Train station: Tokyo Station (0.2 km / 0.2 mi)
  • Metro station: Otemachi Station (0.5 km / 0.3 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

The Tokyo Station Hotel offers 150 forms of air-conditioned accommodation with minibars and a safe. LCD televisions come with digital channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, a complimentary bathrobe, complimentary slippers and a bidet. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Digital channels
  • Films for purchase
  • Fridge
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Newspapers (free)
  • Hairdryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.

Blanc Rouge – This restaurant serves lunch and dinner.

Sushi AOYAGI – This restaurant specialises in Japanese cuisine and serves lunch and dinner. Open daily.

Ristorante & Bar Enoteca – This restaurant specialises in Italian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Yakitori Seo – This restaurant specialises in Japanese cuisine and only serves dinner. Open daily.

Ken Takase – This restaurant specialises in Chinese cuisine and serves lunch and dinner. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a health club.

Spa Services

  • Body treatments
  • Facial treatments

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight

Special check-in instructions:

Check-in may be slow from 3 PM to 5 PM due to a high volume of guests.

Additional fees apply to children 4 - 12 years old for breakfast when sharing existing bedding in twin rooms and double rooms. For more details, please contact the property using the information on the reservation confirmation received after booking.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pets

  • No pets allowed, but service animals are welcome

Policies

For the comfort of guests using the public bathing areas and other public facilities, this property does not permit guests with tattoos to use the facilities. For more details, please contact the property using the number on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.

  • No rollaway/extra beds available
  • Only service animals are allowed
  • Cash or credit card deposit required

Fees

 

  • A city tax will be collected at the property upon arrival. The city tax ranges from JPY 100–200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: JPY 4859 for adults and JPY 2430 for children (approximately)
  • Self-parking fee: JPY 2000 per night
  • Facilities fee: JPY 1000 per person, per day and includes use of:

  • – Fitness facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Tokyo Station
  • Tokyo Station Hotel
  • The Tokyo Station Hotel Japan

You should know

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Awards & Affiliations

  • The property is a member of the Small Luxury Hotels of the World.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.