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4.8 out of 5

"Excellent concierge, friendly staff, lovely hotel, beautifully appointed. " More

By a verified traveller on Mon 20 Jan 2020

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Hotel Description

A luxury stay in the heart of Tokyo awaits you at The Tokyo Station Hotel. Within steps you'll find Marunouchi Building and Tokyo International Forum within a 10-minute stroll. Highlights at this boutique hotel include 6 restaurants, 2 bars/lounges, and 2 coffee shops/cafés.

LCD TVs with digital channels are featured in all 150 rooms, and you can enjoy free WiFi, free wired Internet, and coffee/tea makers. Refrigerators and room service make in-room dining easy, and minibars provide refreshments. Nice touches include slippers and free toiletries. Additionally, free newspapers, free bottled water, and safes are available.

A day of pampering can include facials and body treatments. The restaurant, Blanc Rouge, is open for lunch and dinner. Other amenities include free WiFi in public areas, a health club, and laundry facilities. Buffet breakfast is available daily between 6:30 AM and 10:30 AM. There's also the convenience of self parking.

Attractions within a 20-minute walk of this 4.5-star Marunouchi hotel include Tokyo Imperial Palace and Imperial Garden Theatre.

City View Queen, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$461* Per night/room 1 Sep. - 2 Sep.

Junior Suite King, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Palace View Premium Deluxe King, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

City View King Room, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Dome Side Superior King, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Classic Comfort Queen Room, Smoking / 26sqm

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

The Tokyo Station Hotel ratings based on 6 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for The Tokyo Station Hotel

Everyone (5)
5 out of 5
Excellent concierge, friendly staff, lovely hotel, beautifully appointed.

Posted by , from Sydney on 20 Jan. 2020

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5 out of 5
Great location if you haven’t been to Tokyo before. We were going skiing with 2 kids and it was fantastic to get the Narita express to Tokyo Station and find it a short walk from the platform. The next day the ticket office is outside your door and we could sort out our Shinkansen tickets without a hassle. Staff are incredibly helpful and I would have to say the best I have come across. Rooms are beautiful. Extremely impressed with it.

Posted by on 13 Jan. 2019

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5 out of 5
Amazing hotel, beautiful rooms, fantastic food easy access to all of Tokyo

Posted by , from Melbourne, Australia on 28 Oct. 2018

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5 out of 5
Great location. Beautiful decor and good facilities. Stepping back in time with modern day comfort and excellent service.

Posted by , from Brisbane on 26 Oct. 2018

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5 out of 5
Very enjoyable stay. Easy to find, friendly staff and good facilities. Would definitely stay there again when in Tokyo.

Posted by on 14 Sep. 2017

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4 out of 5

Good location

Pros: Friendly and helpful staff, and good breakfast.
Cons: It was disappointing to have to pay to use the gym.
Location: Close to the Imperial palace gardens and many shops and restaurants.
While it was difficult to find the entrance of the hotel from within the maze of Tokyo Central Station, it was certainly a convenient location when we finally arrived. The rooms were small but tasteful and the staff went out of their way to help with questions about train tickets and restaurants. Breakfast was excellent and the main disappointment was having to pay extra to use the gym facilities.

Posted by , from Adelaide on 28 Jan. 2017

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Property Features

There are 6 restaurants and 2 coffee shops/cafés on site. You can unwind with a drink at one of the 2 bars/lounges. You'll find a business center on site. WiFi and wired Internet are free in public spaces. A health club, spa services, and tour/ticket assistance are also featured at the luxury The Tokyo Station Hotel. Parking is available for a fee. Smoking is allowed in designated areas at this 4.5-star Tokyo hotel.

  • 150 guestrooms or units
  • 3 levels
  • 6 dining venues
  • 2 bars or lounges
  • 2 coffee shops
  • Built in 1915
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • Smoking in designated areas

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge)

Transport

  • Airport: Narita Intl. Airport (NRT) (68.1 km / 42.3 mi)
  • Train station: Tokyo Station (0.7 km / 0.5 mi)
  • Metro station: Nijubashimae (Marunouchi) Station (0.5 km / 0.3 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

The Tokyo Station Hotel offers 150 air-conditioned accommodations with minibars and safes. LCD televisions come with digital channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, slippers, bidets, and complimentary toiletries. This Tokyo hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Digital channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.

Blanc Rouge - This restaurant serves lunch and dinner.

Sushi AOYAGI - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.

Ristorante & Bar Enoteca - This restaurant specializes in Italian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Yakitori Seo - This restaurant specializes in Japanese cuisine and serves dinner only. Open daily.

Ken Takase - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a health club.

Spa Services

  • Body treatments
  • Facial treatments

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-in may be slow from 3 PM to 5 PM due to a high volume of guests.

Additional fees apply to children 4 - 12 years old for breakfast when sharing existing bedding in twin rooms and double rooms.

Guests may be subject to health screenings for COVID-19 at the property.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

For the comfort of guests using the public bathing areas and other public facilities, this property does not permit guests with tattoos to use the facilities.

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Contactless check-out is available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Cash or credit card deposit required
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Property does not follow sanitisation practices of any association
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Guests are not required to pay the city tax when travel stay dates are between July 1, 2020 - September 30, 2021. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: JPY 5085 for adults and JPY 2543 for children (approximately)
  • Self parking fee: JPY 2100 per night
  • Facilities fee: JPY 1000 per person, per day and includes use of: fitness facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Tokyo Station
  • Tokyo Station Hotel
  • The Tokyo Station Hotel Japan
  • The Tokyo Station Hotel Hotel
  • The Tokyo Station Hotel Tokyo
  • The Tokyo Station Hotel Hotel Tokyo

You should know

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.