"Staff were amazing and helpful and extremely courteous.
Room was everything we were expecting and more. Great facilities a welcomed end to each day, t
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A luxury stay in the heart of Tokyo awaits you at Cerulean Tower Tokyu Hotel. You'll be 0.6 km (0.4 mi) from Shibuya Crossing and 3 km (1.9 mi) from Tokyo National Olympic Stadium. Highlights at this hotel include 7 restaurants, a full-service spa, and an indoor swimming pool.
A day of pampering at Cerulean Tower Fitness Fitness Club & Spa can include massages, facials, and body treatments along with access to the sauna and spa tub. The fine-dining restaurant, COUCAGNO, is open for lunch and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the gym and sauna. 108 square feet (10 square meters) of event facilities include a meeting room, and other business amenities include a 24-hour business center. Plus you'll find free WiFi in public areas, a coffee shop/cafe, and laundry facilities. Each morning full breakfast is served between 7 AM and 10:30 AM. There's also self parking, along with the convenience of an airport shuttle.
Sights within a 20-minute drive of this 4.5-star Shibuya hotel include Tokyo Tower and Tokyo Imperial Palace.
Cerulean Tower Tokyu Hotel ratings based on 7 Verified Reviews
Review Summary
5.0
out of 5
5.0 out of 5.0
Room cleanliness5.0 out of 5.0
Service & staff5.0 out of 5.0
Room comfort0.0 out of 5.0
Hotel condition5.0 out of 5.0
Guest reviews for Cerulean Tower Tokyu Hotel
Everyone (3)Couples (1)Family (2)
5 out of 5
Posted by a verified traveller on 14 Feb. 2020
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Comment from Hotel Management
17 Feb. 2020
by Customer relation Ayu T.
Dear the guest,
Thank you for staying at the Cerulean Tower Tokyu Hotel and sharing your review with us.
We would be greatly appreciated to write such a generous and richly detailed account of your experience.
We are looking forward to welcoming you again to Cerulean Tower on your next visiting to Tokyo.
Sincerely yours,
5 out of 5
Staff were amazing and helpful and extremely courteous.
Room was everything we were expecting and more. Great facilities a welcomed end to each day, to relax in a immaculate room, with the most comfortable beds.
Posted by a verified traveller on 31 Jan. 2020
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Comment from Hotel Management
1 Feb. 2020
by Customer relation Ayu T.
Dear the guest,
Thank you very much for staying at the Cerulean Tower Tokyu Hotel and for taking the time to write a review.
We are delighted to read that you had a relaxing stay.
Your kind words have encouraged us to continue to do our utmost in offering luxury and elegance to satisfy all our guests, without becoming complacent.
We look forward to your continued patronage and to serving you again soon.
sincerely yours,
5 out of 5
This hotel has a feeling of spacious opulence from the moment you enter the reception lobby.
Our interconnecting Deluxe King rooms provided the perfect sanctuary from the hustle & bustle of Shibuya for our young family.
It was a little disappointing that our children were not able to utilise the Fitness Centre swimming pool due to their age.
Posted by a verified traveller on 22 Jan. 2020
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Comment from Hotel Management
23 Jan. 2020
by Customer relation Ayu T.
Dear the guest,
Thank you very much for staying at the Cerulean Tower Tokyu Hotel and for taking the time to write a review.
We are delighted to read that you had a relaxing stay.
Your kind words have encouraged us to continue to do our utmost in offering luxury and elegance to satisfy all our guests, without becoming complacent.
We look forward to your continued patronage and to serving you again soon.
Sincerely yours,
5 out of 5
Posted by a verified traveller on 16 Jan. 2020
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Comment from Hotel Management
17 Jan. 2020
by Customer relation Ayu T.
Dear the guest,
Thank you for staying at the Cerulean Tower Tokyu Hotel and sharing your review with us.
We would be greatly appreciated to write such a generous and richly detailed account of your experience.
We are looking forward to welcoming you again to Cerulean Tower on your next visiting to Tokyo.
Sincerely yours,
5 out of 5
Posted by a verified traveller on 9 Jan. 2020
Was this review helpful to you?
Comment from Hotel Management
10 Jan. 2020
by Customer relation Ayu T.
Dear the guest,
Thank you for staying at the Cerulean Tower Tokyu Hotel and sharing your review with us.
We would be greatly appreciated to write such a generous and richly detailed account of your experience.
We are looking forward to welcoming you again to Cerulean Tower on your next visiting to Tokyo.
Sincerely yours,
5 out of 5
Great hotel, good location and staff extremely helpful and welcoming
Posted by a verified traveller on 1 Jun. 2019
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Comment from Hotel Management
2 Jun. 2019
by Customer relation Ayu T.
Dear the guest,
Thank you for staying at the Cerulean Tower Tokyu Hotel and sharing your review with us.
We would be greatly appreciated to write such a generous and richly detailed account of your experience.
We are looking forward to welcoming you again to Cerulean Tower on your next visiting to Tokyo.
Sincerely yours,
5 out of 5
Wonderful staff, and great room facilities. The hotel room was a great size and we were on a high floor with a great view of the city. Location wise was perfect, a short walk to Shibuya station and basically a block away from the infamous Shibuya crossing!
Posted by Ann on 6 May 2019
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Comment from Hotel Management
7 May 2019
by Customer relation Ayu T.
Dear Mr./Ms. Ann
Thank you for staying at the Cerulean Tower Tokyu Hotel and sharing reviewing us.
The staff and I would like to thank you for choosing our place during your precious time here.
The Management and Staff would like to thank you for the wonderful comments and we are delighted to understand that the Hotel has brought many conveniences to your stay.
Your compliments are the pillars of our support, and we aim to provide our customers with even higher levels of satisfaction.
We are looking forward to welcoming you again to Cerulean Tower on your next visiting to Tokyo.
Once again, we would like to express our sincere thanks for choosing our place.
Sincerely yours,
Cerulean Tower Tokyu Hotel offers its guests a full-service spa, an indoor pool, and a sauna. There are 7 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and a meeting room are available. Event space at this hotel measures 108 square feet (10 square meters). A fitness center, tour/ticket assistance, and multilingual staff are also featured at the luxury Cerulean Tower Tokyu Hotel. An airport shuttle (available on request) is available for a fee. Parking is available for a fee. Smoking is allowed in designated areas at this 4.5-star Tokyo hotel.
408 guestrooms or units
40 levels
7 dining venues
108 sq ft of conference space
10 sq m of conference space
Childcare (surcharge)
Business center (24 hours)
Breakfast available (surcharge)
Dry cleaning
Self-service laundry
Front desk (24 hours)
Staff is multilingual
Storage area for luggage
Front-desk safe
Tour and ticket information
Concierge
Wedding services available
Convenience store
Gift shop
Beauty salon
Newspapers in lobby (free)
Bellhop
Elevator
Smoking in designated areas
Bar or lounge
Coffee shop
1 conference room
Internet
Available in all rooms:
Free WiFi
, Free wired internet
, High-speed internet access
, Internet access (surcharge)
Available in some public areas:
Free WiFi
Parking
Self parking (surcharge)
Transport
Train station: Shinsen Station (1 km / 0.6 mi)
Metro station: Shibuya Station (0.4 km / 0.2 mi)
Property shuttles: Airport shuttle
Parking: Self parking available for a surcharge
Room Amenities
Cerulean Tower Tokyu Hotel offers 408 accommodations with minibars and safes. Beds feature down comforters and premium bedding. A pillow menu is available. Cable television is provided. Refrigerators and coffee/tea makers are provided. Bathrooms include bathrobes, slippers, designer toiletries, and toilets with an electronic bidet. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. Housekeeping is provided daily.
Minibar
In-room dining (24 hours)
Television
Cable channels
Refrigerator
Coffee maker
Luxury bedding
Hypo-allergenic bedding
Down blanket
Pillow options
Housekeeping (daily)
Newspapers (free)
Massage in room (surcharge)
Hair dryer
Safe
Bathrobes
Slippers
Designer toiletries
Toilet with electronic bidet
Telephone
Iron and ironing board available
Desk
Blackout drapes
Climate control (air conditioning)
Ensuite bathroom
Connecting rooms available
Toothbrush and toothpaste
Food & Drink
For a fee, guests can enjoy full breakfast daily from 7 AM to 10:30 AM.
COUCAGNO - This fine-dining restaurant serves lunch and dinner.
Late night fare is available from 24-hour room service.
Nearby Activities
Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.
Guests under 18 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub.
Spa Services
Body treatments
Facial treatments
Sauna in spa
Spa tub in spa
Massages
Hotel Policies
Check-in
Check-in time starts at 2 PM
Check-in time ends at 1:00 AM
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Breakfast is not included in the Breakfast rate for children ages 0-6 who stay at no charge.
Cerulean Tower Tokyu Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Check-out
Check-out by noon
Payment types
Children and extra beds
Children are welcome.
Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
Rollaway/extra beds are not available.
Pet Policy
No pets allowed, but service animals are welcome
Policies
Guests under 13 years of age are not allowed in the Executive Salon.
The executive lounge is open 8-10:30 AM for breakfast, 10:30 AM-2 PM and 7-8 PM for tea time, and 2-7 PM for afternoon tea.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and cash. For guests' safety, the property includes a smoke detector and a security system in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Enhanced food service safety measures are in place.
No rollaway/extra beds available
Parking height restrictions apply
Service animals are allowed
Service animals are exempt from fees/restrictions
Number of children who can stay for free – 2
Debit cards not accepted
Staffed front desk
Security system
LGBTQIA friendly
Property is cleaned with disinfectant
Staff wear personal protective equipment
Protective clothing is not available for guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitiser
Social distancing measures are in place
Contactless check-in is not available
Property confirms they are implementing enhanced cleaning measures
Individually wrapped food options are not available
No gap period between guests' stays
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is not available
Property does not follow sanitisation practices of any association
Guest accommodation is sealed after cleaning
Electrostatic spray is not used for disinfection
Cashless transactions are available
Masks are compulsory at the property
Contactless food service / room service is not available
Reservation is not required for facilities on site
Mobile key entry is not available
Food service has been amended for enhanced safety
Fees
Guests will be asked to pay the following charges at the property:
The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Breakfast fee: between JPY 3993 and JPY 4110 for adults, JPY 2055 and JPY 4110 for children (approximately)
Airport shuttle fee: JPY 15000 per vehicle (maximum occupancy 6)
Self parking fee: JPY 4000 per night
Facilities fee: JPY 2200 per person and includes use of: fitness facilities
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Cerulean Hotel
Cerulean Hotel Tokyu
Cerulean Tokyu Tower
Cerulean Tower Hotel
Cerulean Tower Tokyu
Cerulean Tower Tokyu Hotel
Cerulean Tower Tokyu Hotel Tokyo
Cerulean Tower Tokyu Tokyo
Hotel Cerulean
Tokyu Cerulean Tower Hotel
Cerulean Tower Tokyu Hotel Shibuya, Tokyo
Cerulean Tower Tokyu
Cerulean Tower Tokyu Hotel Hotel
Cerulean Tower Tokyu Hotel Tokyo
Cerulean Tower Tokyu Hotel Hotel Tokyo
You should know
Pool access available from 9:00 AM to 8:00 PM.
Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
Up to 2 children 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
Alcohol isn't served at Cerulean Tower Tokyu Hotel.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
Awards & Affiliations
The property is a member of Preferred Hotels & Resorts.
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Frequently Asked Questions
Cerulean Tower Tokyu Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.
Cerulean Tower Tokyu Hotel uses enhanced cleaning measures, ensures social distancing, and gives staff personal protective equipment. There is a shield between guests and staff in the main contact areas and guest accommodations are sealed after cleaning.
Yep, Cerulean Tower Tokyu Hotel has a self car park for JPY 4000 per night.
Yep, Cerulean Tower Fitness Fitness Club & Spa is available for guests. It has a spa tub and a sauna. You'll enjoy heaps of services like facials and body treatments.
Cerulean Tower Tokyu Hotel has a pool and an indoor pool. The pool is open 9:00 AM to 8:00 PM.
Cerulean Tower Tokyu Hotel features a full-service spa, an indoor pool and 7 restaurants. All guestrooms come with premium bedding and 24-hour room service.
A hot tub and a lounge bar, as well as premium bedding and massage services available in the guestrooms, help set the scene for a romantic weekend at Cerulean Tower Tokyu Hotel.
You bet, full brekkie is on offer daily between 7 AM and 10:30 AM.
No, but there's an airport shuttle that runs from 8:00 AM - 8:00 PM on request for a fee.
Yep, they've got a lounge bar and 7 restaurants. Pre dinner cocktails anyone?
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
