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Cerulean Tower Tokyu Hotel

4.5-star property
26-1 Sakuragaoka-cho, Shibuya-ku, Tokyo, Tokyo-to 1800 796 370
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5.0 out of 5
Exceptional!
See all 7 wotif Reviews

"Staff were amazing and helpful and extremely courteous. Room was everything we were expecting and more. Great facilities a welcomed end to each day, t ... " More

By a verified traveller on Fri 31 Jan 2020

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Hotel Description

A luxury stay in the heart of Tokyo awaits you at Cerulean Tower Tokyu Hotel. You'll be 0.6 km (0.4 mi) from Shibuya Crossing and 3 km (1.9 mi) from Tokyo National Olympic Stadium. Highlights at this hotel include 7 restaurants, a full-service spa, and an indoor swimming pool.

A day of pampering can include massages, facials, and body treatments along with access to the sauna and spa tub. The fine-dining restaurant, COUCAGNO, is open for lunch and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the gym and sauna. 108 square feet (10 square meters) of event facilities include conference space, and other business amenities include a 24-hour business center. Plus you'll find free WiFi in public areas, a coffee shop/cafe, and laundry facilities. Each morning full breakfast is served between 7 AM and 10:30 AM. There's also the convenience of self parking.

Sights within a 20-minute drive of this 4.5-star Shibuya hotel include Tokyo Tower and Tokyo Imperial Palace.

Superior Twin Non-Smoking

Bed Count room.options.bedSize.TwinXLBed Maximum Occupancy 5 Max
AU$400* Per night/room 5 Jan. - 6 Jan.

Corner Suite Non-smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Double Room, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Superior King Non-Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Superior Twin Smoking

Bed Count room.options.bedSize.TwinXLBed Maximum Occupancy 3 Max

Japanese Suite Non-Smoking

Bed Count room.options.bedSize.TwinXLBed Maximum Occupancy 4 Max

Cerulean Tower Tokyu Hotel ratings based on 7 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Cerulean Tower Tokyu Hotel

Everyone (3) Couples (1) Family (2)
5 out of 5

Posted by on 14 Feb. 2020

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Comment from Hotel Management

17 Feb. 2020 by Customer relation Ayu T.

Dear the guest, Thank you for staying at the Cerulean Tower Tokyu Hotel and sharing your review with us. We would be greatly appreciated to write such a generous and richly detailed account of your experience. We are looking forward to welcoming you again to Cerulean Tower on your next visiting to Tokyo. Sincerely yours,

5 out of 5
Staff were amazing and helpful and extremely courteous. Room was everything we were expecting and more. Great facilities a welcomed end to each day, to relax in a immaculate room, with the most comfortable beds.

Posted by on 31 Jan. 2020

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Comment from Hotel Management

1 Feb. 2020 by Customer relation Ayu T.

Dear the guest, Thank you very much for staying at the Cerulean Tower Tokyu Hotel and for taking the time to write a review. We are delighted to read that you had a relaxing stay. Your kind words have encouraged us to continue to do our utmost in offering luxury and elegance to satisfy all our guests, without becoming complacent. We look forward to your continued patronage and to serving you again soon. sincerely yours,

5 out of 5
This hotel has a feeling of spacious opulence from the moment you enter the reception lobby. Our interconnecting Deluxe King rooms provided the perfect sanctuary from the hustle & bustle of Shibuya for our young family. It was a little disappointing that our children were not able to utilise the Fitness Centre swimming pool due to their age.

Posted by on 22 Jan. 2020

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Comment from Hotel Management

23 Jan. 2020 by Customer relation Ayu T.

Dear the guest, Thank you very much for staying at the Cerulean Tower Tokyu Hotel and for taking the time to write a review. We are delighted to read that you had a relaxing stay. Your kind words have encouraged us to continue to do our utmost in offering luxury and elegance to satisfy all our guests, without becoming complacent. We look forward to your continued patronage and to serving you again soon. Sincerely yours,

5 out of 5

Posted by on 16 Jan. 2020

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Comment from Hotel Management

17 Jan. 2020 by Customer relation Ayu T.

Dear the guest, Thank you for staying at the Cerulean Tower Tokyu Hotel and sharing your review with us. We would be greatly appreciated to write such a generous and richly detailed account of your experience. We are looking forward to welcoming you again to Cerulean Tower on your next visiting to Tokyo. Sincerely yours,

5 out of 5

Posted by on 9 Jan. 2020

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Comment from Hotel Management

10 Jan. 2020 by Customer relation Ayu T.

Dear the guest, Thank you for staying at the Cerulean Tower Tokyu Hotel and sharing your review with us. We would be greatly appreciated to write such a generous and richly detailed account of your experience. We are looking forward to welcoming you again to Cerulean Tower on your next visiting to Tokyo. Sincerely yours,

5 out of 5
Great hotel, good location and staff extremely helpful and welcoming

Posted by on 1 Jun. 2019

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Comment from Hotel Management

2 Jun. 2019 by Customer relation Ayu T.

Dear the guest, Thank you for staying at the Cerulean Tower Tokyu Hotel and sharing your review with us. We would be greatly appreciated to write such a generous and richly detailed account of your experience. We are looking forward to welcoming you again to Cerulean Tower on your next visiting to Tokyo. Sincerely yours,

5 out of 5
Wonderful staff, and great room facilities. The hotel room was a great size and we were on a high floor with a great view of the city. Location wise was perfect, a short walk to Shibuya station and basically a block away from the infamous Shibuya crossing!

Posted by on 6 May 2019

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Comment from Hotel Management

7 May 2019 by Customer relation Ayu T.

Dear Mr./Ms. Ann Thank you for staying at the Cerulean Tower Tokyu Hotel and sharing reviewing us. The staff and I would like to thank you for choosing our place during your precious time here. The Management and Staff would like to thank you for the wonderful comments and we are delighted to understand that the Hotel has brought many conveniences to your stay. Your compliments are the pillars of our support, and we aim to provide our customers with even higher levels of satisfaction. We are looking forward to welcoming you again to Cerulean Tower on your next visiting to Tokyo. Once again, we would like to express our sincere thanks for choosing our place. Sincerely yours,

About the Cerulean Tower Tokyu Hotel

Location 26-1 Sakuragaoka-cho, Shibuya-ku, Tokyo, Tokyo-to 150-8512

Property Features

Cerulean Tower Tokyu Hotel offers its guests a full-service spa, an indoor pool, and a sauna. There are 7 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and a meeting room are available. Event space at this hotel measures 108 square feet (10 square meters) and includes conference space. A fitness center, tour/ticket assistance, and multilingual staff are also featured at the luxury Cerulean Tower Tokyu Hotel. Parking is available for a fee. Smoking is allowed in designated areas at this 4.5-star Tokyo hotel.

  • 408 guestrooms or units
  • 40 levels
  • 7 dining venues
  • 108 sq ft of conference space
  • 10 sq m of conference space
  • Childcare (surcharge)
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop

Internet

Available in all rooms: Free WiFi , Free wired internet , High-speed internet access , Internet access (surcharge)

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Shinsen Station (1 km / 0.6 mi)
  • Metro station: Shibuya Station (0.4 km / 0.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Cerulean Tower Tokyu Hotel offers 408 accommodations with minibars and safes. Beds feature down comforters and premium bedding. A pillow menu is available. Cable television is provided. Refrigerators and coffee/tea makers are provided. Bathrooms include bathrobes, slippers, designer toiletries, and toilets with an electronic bidet. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. Housekeeping is provided daily.

  • Minibar
  • In-room dining (24 hours)
  • Television
  • Cable channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Pillow options
  • Housekeeping (daily)
  • Newspapers (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Toilet with electronic bidet
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Toothbrush and toothpaste

Food & Drink

For a fee, guests can enjoy full breakfast daily from 7 AM to 10:30 AM.

COUCAGNO - This fine-dining restaurant serves lunch and dinner.

Late night fare is available from 24-hour room service.

Nearby Activities

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

Guests under 18 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub.

Spa Services

  • Body treatments
  • Facial treatments
  • Sauna in spa
  • Spa tub in spa
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 1:00 AM

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Breakfast is not included in the Breakfast rate for children ages 0-6 who stay at no charge.

A scheduled power outage will take place on January 5, 2023, from 10:30 AM to 3 PM. All facilities that use power, including elevators and restaurants will not be available during this time. Check-in time begins at 3:30 PM on this date. Early check-in and the restaurant COUCAGNO will not be available on this date.

A scheduled power outage will take place from 10 PM on January 15 to 5:30 AM on January 16, 2023. All facilities that use power, including elevators and restaurants will not be available during this time. Room service, restaurants, and the onsite convenience store will be available until 9:30 PM on January 15, 2023.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Guests under 13 years of age are not allowed in the Executive Salon.

The executive lounge is open 8-10:30 AM for breakfast, 10:30 AM-2 PM and 7-8 PM for tea time, and 2-7 PM for afternoon tea.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and cash. For guests' safety, the property includes a smoke detector and a security system in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Enhanced food service safety measures are in place.

  • No rollaway/extra beds available
  • Children stay free
  • Parking height restrictions apply
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Number of children who can stay for free – 2
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Security system
  • LGBTQIA friendly
  • Children stay free: Maximum age 6
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between JPY 4110 and JPY 4110 for adults, JPY 2055 and JPY 4110 for children (approximately)
  • Self parking fee: JPY 4000 per night
  • Facilities fee: JPY 2200 per person and includes use of: fitness facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Cerulean Hotel
  • Cerulean Hotel Tokyu
  • Cerulean Tokyu Tower
  • Cerulean Tower Hotel
  • Cerulean Tower Tokyu
  • Cerulean Tower Tokyu Hotel
  • Cerulean Tower Tokyu Hotel Tokyo
  • Cerulean Tower Tokyu Tokyo
  • Hotel Cerulean
  • Tokyu Cerulean Tower Hotel
  • Cerulean Tower Tokyu Hotel Shibuya, Tokyo
  • Cerulean Tower Tokyu
  • Cerulean Tower Tokyu Hotel Hotel
  • Cerulean Tower Tokyu Hotel Tokyo
  • Cerulean Tower Tokyu Hotel Hotel Tokyo

You should know

  • Pool access available from 9:00 AM to 8:00 PM.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Alcohol isn't served at Cerulean Tower Tokyu Hotel.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Awards & Affiliations

The property is a member of Preferred Hotels & Resorts.

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Frequently Asked Questions

Destinations For You

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.