4.6 out of 5

"Awesome hotel..perfect location. Step outside and you're in the middle of Shibuya right in the heart of the action. Even better is having such conven ... " More

By a verified traveller on Sat 27 Jan 2018

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Hotel Description

Shibuya Excel Hotel Tokyu puts you in the heart of Tokyo, steps from Shibuya Crossing and within a 10-minute stroll of Cerulean Tower. Highlights at this hotel include 2 restaurants and in-room free WiFi.

You can enjoy flat-screen TVs with digital channels, and all 408 rooms feature free wired Internet, free newspapers and in-room massages. Nice touches to enhance your stay include soaking tubs and slippers, while premium bedding and pillow menus invite a good night's rest. Fridges, hairdryers and phones are also available.

This business-friendly hotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Additionally, you'll find a coffee shop/café, dry cleaning/laundry services and multilingual staff. Each morning buffet breakfast is available. There's also the convenience of self parking.

Attractions within a 15-minute walk of this 3.5-star Shibuya hotel include Shibuya Hikarie and NHK Hall.

Semi Double Room Non-Smoking, 13 - 19F

Bed Count 1 Twin Bed Maximum Occupancy 3 Max
AU$271* Per night/room 27 Aug. - 28 Aug.

Excel Single Non-Smoking, 21 - 24F

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Premier Double Non-Smoking, 13 - 19F

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Quad Room Non-Smoking, 7 - 12F

Bed Count 4 Twin Beds Maximum Occupancy 7 Max

View Twin Non-Smoking, 13 - 19F

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Standard Twin Non-Smoking, 7 - 12F

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Shibuya Excel Hotel Tokyu ratings based on 16 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Shibuya Excel Hotel Tokyu

Everyone (12) Couples (1) Family (1)
5 out of 5
Great location right in the heart of Shibuya and next to the JR line and subway. The breakfast is western and Japanese. Comfy beds and Serviced each day.

Posted by on 5 Jun. 2019

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5 out of 5
Close to public transport, plenty of shopping and eateries

Posted by on 27 Mar. 2019

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5 out of 5

Posted by on 18 Mar. 2019

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5 out of 5

Posted by on 16 Mar. 2019

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5 out of 5

Posted by on 16 Mar. 2019

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5 out of 5
Have stayed here for the 3rd time. Excellent service, decent sized rooms for Tokyo... the location is the reason why we keep coming back... central to everything & right in front of the Shobuya crossing

Posted by , from Sydney on 1 Mar. 2019

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5 out of 5

Perfect location close to all the action!

Awesome hotel..perfect location. Step outside and you're in the middle of Shibuya right in the heart of the action. Even better is having such convenient access to trains and buses. Literally on your doorstep. Staff were very helpful and room was beautiful.

Posted by , from Sydney, Australia on 27 Jan. 2018

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5 out of 5

Stayed for 4 nights

Pros: Location and service
We had a very good experience staying here and location and service is excellent. Only one minor misunderstanding when I asked to book a restaurant with karaoke the booking was a restaurant nearby with no karaoke. Not an issue but I need to write down questions next time for clarity. Thank you Hotel Excel for a lovely stay!

Posted by , from melbourne on 12 Jan. 2018

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4 out of 5

Very happy stay

The Shibuya Excel is very comfortable and surprisingly quiet for its busy location. A nice haven of peace from the hectic streets. Super convenient to the train system. Our family of five had a quad room and a twin single room, not on same floor, but the quad room w great, very spacious for Japanese standards. Buffet breakfast was a bonus inclusion, but v expensive if you don't have it included.

Posted by , from Sydney on 30 Sep. 2017

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5 out of 5

Ver nice hotel in great location

This is a very nice place to stay in the heart of Tokyo. Literally above the shibuya crossing and very close to all the fun stuff to do in Tokyo in a very busy part of town. Great hotel staff who are very helpful. The Hotel staff are all very proficient at speaking English which made things very easy. A+++

Posted by on 15 Apr. 2017

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About the Shibuya Excel Hotel Tokyu

Location 1-12-2, Dogenzaka, Tokyo, Tokyo-to 150-0043

Property Features

There are 2 restaurants on site, along with a coffee shop/cafΘ. Public spaces have free WiFi. Event space at this hotel measures 108 square feet (10 square metres) and includes meeting rooms. Vending machine, multilingual staff, and concierge services are also featured at the business-friendly Shibuya Excel Hotel Tokyu. For a fee, parking is available. Smoking is allowed in designated areas at this 3.5-star Tokyo hotel.

  • 408 guestrooms or units
  • 25 levels
  • 2 dining venues
  • 108 sq ft of conference space
  • 10 sq. m of conference space
  • Coffee shop
  • 1 conference room
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Bellhop
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Tokyo (NRT-Narita Intl.) (80.3 km / 49.9 mi)
  • Train station: Tokyo Shibuya Station (0.4 km / 0.3 mi)
  • Metro station: Shibuya Station (0.2 km / 0.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Shibuya Excel Hotel Tokyu offers 408 forms of air-conditioned accommodation with free newspapers and complimentary slippers. Beds feature premium bedding. A pillow menu is available. 32-inch Flat-screen televisions come with digital channels and pay-per-view films. Bathrooms include a combined bath/shower unit with a deep soaking bath, a bidet, complimentary toiletries and a hairdryer. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

  • Deep soaking tub
  • Flat-screen television
  • Digital channels
  • Films for purchase
  • Fridge
  • Luxury bedding
  • Pillow options
  • Shower and tub combination
  • Housekeeping (daily)
  • Newspapers (free)
  • Massage in room (surcharge)
  • Hairdryer
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Climate control
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily.

Shibuya Excel Hotel Tokyu has 2 restaurants serving breakfast only.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM

Special check-in instructions:

A scheduled power outage will take place on January 20, 2020 from 1:00 AM-5:30 AM. For more details, please contact the property using the information on the reservation confirmation received after booking.

Check-out

  • Check-out by 11 AM

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Noise-free guestrooms cannot be guaranteed.

  • No rollaway/extra beds available
  • Noise-free rooms not guaranteed
  • Parking height restrictions apply

Fees

 

  • A city tax will be collected at the property upon arrival. The city tax ranges from JPY 100–200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: JPY 2851 per person (approximately)
  • Self-parking fee: JPY 2000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Excel Hotel Tokyu
  • Excel Shibuya Hotel
  • Excel Tokyu
  • Hotel Excel Shibuya Tokyu
  • Hotel Excel Tokyu Shibuya
  • Shibuya Excel Hotel Tokyu
  • Shibuya Excel Tokyu
  • Shibuya Tokyu
  • Shibuya Tokyu Excel
  • Shibuya Tokyu Excel Hotel
  • Shibuya Excel Hotel Tokyu Tokyo

You should know

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.