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Grand Prince Hotel Shin Takanawa

5.0 star property

Photo gallery for Grand Prince Hotel Shin Takanawa

2 restaurants, breakfast, lunch, dinner served; Chinese cuisine
Executive Club Suite King Room with Lounge Access, Non-Smoking | Living area
Garden
View from property
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is AU$211
6 May - 7 May

Explore the area

View map
3-13-1 Takanawa Minato, Tokyo, Tokyo, 108-8612
  • Place, Shinagawa Prince Cinema
    ‪6 min walk‬
  • Place, Koyasan Tokyo Betsuin Temple
    ‪8 min walk‬
  • Place, Meiji Gakuin University
    ‪11 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪27 min drive‬

Room options

View all photos for Club King Room with Lounge Access (Non-Smoking) 

View from room

Club King Room with Lounge Access (Non-Smoking) 

8.0 out of 10
Very good
(15 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room, Non Smoking

Down duvets, in-room safe, blackout curtains, free WiFi

Standard Twin Room, Non Smoking

8.4 out of 10
Very good
(68 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Club King Junior Suite with Lounge Access (Non-Smoking) 

Down duvets, in-room safe, blackout curtains, free WiFi

Club King Junior Suite with Lounge Access (Non-Smoking) 

  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior King Room, Non Smoking

Down duvets, in-room safe, blackout curtains, free WiFi

Superior King Room, Non Smoking

8.8 out of 10
Excellent
(24 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Twin Junior Suite with Lounge Access (Non-Smoking) 

Down duvets, in-room safe, blackout curtains, free WiFi

Club Twin Junior Suite with Lounge Access (Non-Smoking) 

  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Twin Room, Non Smoking

Down duvets, in-room safe, blackout curtains, free WiFi

Superior Twin Room, Non Smoking

8.8 out of 10
Excellent
(38 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Club Twin Room with Lounge Access (Non-Smoking) 

Club Twin Room with Lounge Access (Non-Smoking) 

Club Twin Room with Lounge Access (Non-Smoking) 

8.0 out of 10
Very good
(5 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Triple Room, Non Smoking

Down duvets, in-room safe, blackout curtains, free WiFi

Superior Triple Room, Non Smoking

8.2 out of 10
Very good
(20 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Executive Club Suite King Room with Lounge Access, Non-Smoking

Executive Club Suite King Room with Lounge Access, Non-Smoking

Executive Club Suite King Room with Lounge Access, Non-Smoking

  • 120 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Triple Room, Non Smoking

Down duvets, in-room safe, blackout curtains, free WiFi

Standard Triple Room, Non Smoking

8.0 out of 10
Very good
(18 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Standard Fourth Room, Non Smoking

Standard Fourth Room, Non Smoking

Standard Fourth Room, Non Smoking

8.4 out of 10
Very good
(16 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Single Beds and 2 Single Sofa Beds

View all photos for [Tokyo Tower View] Superior Twin Room, Non Smoking

View from room

[Tokyo Tower View] Superior Twin Room, Non Smoking

8.8 out of 10
Excellent
(11 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

View all photos for [Tokyo Tower View] Superior King Room, Non Smoking

View from room

[Tokyo Tower View] Superior King Room, Non Smoking

8.4 out of 10
Very good
(14 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for [Club Floor] Club King, Tokyo Tower View with Lounge Access, Non Smoking

View from room

[Club Floor] Club King, Tokyo Tower View with Lounge Access, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for [Club Floor] Club Junior Suite Twin, Tokyo Tower View with Lounge Access, Non Smoking

Down duvets, in-room safe, blackout curtains, free WiFi

[Club Floor] Club Junior Suite Twin, Tokyo Tower View with Lounge Access, Non Smoking

  • City view
  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for [Club Floor] Club Suite Twin with Lounge Access, Non Smoking

[Club Floor] Club Suite Twin with Lounge Access, Non Smoking

[Club Floor] Club Suite Twin with Lounge Access, Non Smoking

  • 67 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Corner Twin Room, Non Smoking

Standard Corner Twin Room, Non Smoking | View from room

Standard Corner Twin Room, Non Smoking

  • 39 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Single Beds and 3 Single Sofa Beds

View all photos for Superior Corner Twin Room, Non Smoking

Superior Corner Twin Room, Non Smoking

Superior Corner Twin Room, Non Smoking

8.0 out of 10
Very good
(4 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Superior Corner King Room, Non Smoking

Down duvets, in-room safe, blackout curtains, free WiFi

Superior Corner King Room, Non Smoking

8.0 out of 10
Very good
(4 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for [Tokyo Tower View] Superior Corner King Room, Non Smoking

Down duvets, in-room safe, blackout curtains, free WiFi

[Tokyo Tower View] Superior Corner King Room, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 39 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Precious Twin Room, Non Smoking

Superior Precious Twin Room, Non Smoking

Superior Precious Twin Room, Non Smoking

7.4 out of 10
Good
(3 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

View all photos for Superior Precious Triple Room, Non Smoking

Superior Precious Triple Room, Non Smoking

Superior Precious Triple Room, Non Smoking

  • 30 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Superior Precious Corner Twin Room, Non Smoking

Superior Precious Corner Twin Room, Non Smoking

Superior Precious Corner Twin Room, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 39 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for [Club Floor] Club Corner King Room with Lounge Access, Non Smoking

Down duvets, in-room safe, blackout curtains, free WiFi

[Club Floor] Club Corner King Room with Lounge Access, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for [Club Floor] Club Corner King, Tokyo Tower View with Lounge Access, Non Smoking

Down duvets, in-room safe, blackout curtains, free WiFi

[Club Floor] Club Corner King, Tokyo Tower View with Lounge Access, Non Smoking

  • City view
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Club Suite King Connecting Room with Lounge Access, Non-Smoking

Executive Club Suite King Connecting Room with Lounge Access, Non-Smoking

Executive Club Suite King Connecting Room with Lounge Access, Non-Smoking

  • 120 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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4.2 out of 5, Very good, 4,911 reviews
The price is AU$150
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About the area

Tokyo

A luxury stay in the heart of Tokyo awaits you at Grand Prince Hotel Shin Takanawa. You'll be 3.9 km (2.4 mi) from Tokyo Tower and 5.8 km (3.6 mi) from Shibuya Crossing. Highlights at this hotel include in-room free WiFi, free high-speed Internet and balconies. .The restaurant, Koki-Den, serves Chinese cuisine and is open for lunch and dinner. ASAMA is the hotel's own bar, serving drinks along with dinner and light fare. Other amenities include 2 restaurants, 2 coffee shops/cafes and free Wi-Fi in public areas. Buffet breakfast is available daily between 6:30 AM and 10:00 AM. There's also the convenience of self parking. .Places within a 15-minute drive of this 5-property class Minato hotel include Tokyo Imperial Palace and Ueno Park.

What's nearby

  • Shinagawa Prince Cinema - 6 min walk - 0.6 km
  • Koyasan Tokyo Betsuin Temple - 8 min walk - 0.7 km
  • Meiji Gakuin University - 11 min walk - 0.9 km
  • Sengakuji Temple - 12 min walk - 1.1 km
  • Happoen Garden - 15 min walk - 1.3 km

Getting around

  • Takanawadai Station - 5 min walk
  • Shinagawa Station - 7 min walk
  • Tokyo (HND-Haneda) - 31 min drive

Restaurants

  • ‪麻布茶房 - ‬5 min walk
  • ‪和食・酒 えん - ‬6 min walk
  • ‪Executive Lounge - ‬6 min walk
  • ‪ラウンジもみじ - ‬1 min walk
  • ‪築地玉寿司 - ‬6 min walk

About this property

Grand Prince Hotel Shin Takanawa

There are 2 restaurants and 2 coffee shops/cafes, as well as a nearby corner/local shop. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. Event space at this hotel measures 25801 square feet (2397 square metres) and includes conference space. A 24-hour fitness centre, spa services, and multilingual staff are also featured at the luxury Grand Prince Hotel Shin Takanawa. The hotel can provide concierge services and wedding services. Parking is available for a fee.

Smoking is allowed in designated areas at this 5-star Tokyo hotel.

  • 908 guestrooms or units
  • 2 dining venues
  • 2 coffee shops
  • 25801 sq ft of conference space
  • 2397 sq. m of conference space
  • Built in 1982
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Garden
  • Gift shop
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
Grand Prince Hotel Shin Takanawa offers 908 air-conditioned accommodations with a safe and complimentary slippers. Rooms open to balconies. Beds feature down duvets. Televisions come with digital channels.

Bathrooms include a combined bath/shower unit, toilets with an electronic bidet, complimentary toiletries and hairdryers. This Tokyo hotel provides complimentary wired and wireless Internet access. Housekeeping is offered on a daily basis and in-room massages can be requested.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

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Shinagawa Prince Hotel
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  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
4.2 out of 5, Very good, 4,911 reviews
The price is AU$150
6 May - 7 May
Shinagawa Prince Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (JPY 1,500 per night; includes in/out privileges)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 5,085 for adults and JPY 2,825 for children
  • 2 coffee shops/cafes
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • ASAMA
  • Koki-Den
  • Lounge Momiji
  • Shimizu
  • SLOPE SIDE DINER ZAKURO

Things to do

  • 24-hour gym
  • Shopping

Family friendly

  • Grocery/convenience store
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 25,801 square feet of conference space

Outdoors

  • Garden

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Ballroom
  • Banquet hall
  • Built in 1982
  • Designated smoking areas
  • Local artist showcase
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch TV with digital channels

Food and drink

  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Electrical adapters
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Breakfast is not included in the breakfast rate plans for children ages 0-5, and can be requested on-site for the listed child breakfast fee.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 1 September to 24 July:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 5085 for adults and from JPY 2825 for children
  • Self-parking fee: JPY 1500 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Guests with tattoos are not able to use the on-site public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Grand Prince Hotel New Takanawa
Grand Prince Hotel New Takanawa Tokyo
Grand Prince New Hotel Takanawa
Grand Prince New Takanawa
Grand Prince New Takanawa Hotel
Grand Prince New Takanawa Tokyo
Hotel Prince Takanawa
New Takanawa Prince
Prince New Takanawa Hotel
Takanawa Prince
Grand Prince Hotel New Takanawa Tokyo, Japan
Prince Shin Takanawa Tokyo
Grand Prince Hotel New Takanawa
Grand Prince Hotel Shin Takanawa Hotel
Grand Prince Hotel Shin Takanawa Tokyo
Grand Prince Hotel Shin Takanawa Hotel Tokyo

Frequently asked questions

What is the cancellation policy at Grand Prince Hotel Shin Takanawa?

Grand Prince Hotel Shin Takanawa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Grand Prince Hotel Shin Takanawa?

As of 3 May 2026, prices found for a 1-night stay for 2 adults at Grand Prince Hotel Shin Takanawa on 6 May 2026 start from AU$211, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Grand Prince Hotel Shin Takanawa?

Yep, Grand Prince Hotel Shin Takanawa has a self car park with in/out privileges for JPY 1500 per night. A self car park is also available, for a fee.

Are there any beaches close to Grand Prince Hotel Shin Takanawa?

The closest beach to Grand Prince Hotel Shin Takanawa is Odaiba Beach Park (4 km).

Is there a spa on site at Grand Prince Hotel Shin Takanawa?

There's no onsite spa, but this property does offer services like massages.

What makes Grand Prince Hotel Shin Takanawa a romantic place to stay?

A lounge bar, plus private balconies in the guestrooms, help set the scene for a romantic weekend at Grand Prince Hotel Shin Takanawa.

Does Grand Prince Hotel Shin Takanawa serve breakfast?

Yep, buffet breakfast is offered daily from 6:30 AM to 10:00 AM.

Is there a free airport shuttle available at Grand Prince Hotel Shin Takanawa?

No, Grand Prince Hotel Shin Takanawa does not offer an airport shuttle service.

Is there a bar or restaurant at Grand Prince Hotel Shin Takanawa?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Grand Prince Hotel Shin Takanawa?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Grand Prince Hotel Shin Takanawa?

No, only service animals are allowed.

Grand Prince Hotel Shin Takanawa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1045 out of 1831 reviews
Rating 8 - Good. 463 out of 1831 reviews
Rating 6 - Okay. 196 out of 1831 reviews
Rating 4 - Poor. 74 out of 1831 reviews
Rating 2 - Terrible. 53 out of 1831 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Mie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This hotel is a familiar sight on television, and even the attitude of the staff you pass by is one step above, making it a modern, first-class hotel that is admired by the Showa generation, both now and in the past. The garden is magnificent, the largest of its kind in Tokyo, and the tranquility and uniquely Japanese architecture and plants make it easy to spend an entire day just strolling around the hotel complex and the area around Shinagawa Station. Shinagawa Station is easily accessible via the JR Yamanote Line, Keihin-Tohoku Line, Sobu Line, Shinkansen, and Keikyu Line. The surrounding area is in the midst of development, with many shops opening in the shopping arcade. Only Narita Airport has a shuttle bus, so considering the ongoing construction work in front of the station, this is recommended for those with large luggage or children. Reservations are required.
Hotel garden
From elevator hallway
Stayed 5 nights in Jan 2026

8/10 Good

Tammy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great staff, great amenities, clean room that could use an update. All around good experience.
Stayed 3 nights in Jan 2026

10/10 Excellent

Terese

Liked: Cleanliness, staff & service, amenities
Comfortable
Stayed 2 nights in Jan 2026

10/10 Excellent

CHAOHUI, Allen

Liked: Cleanliness, property conditions & facilities
Likes the beautiful gardens day and night.
Stayed 2 nights in Oct 2025

8/10 Good

Eric

Business traveller
Liked: Cleanliness, staff & service, amenities
Nice hotel lobby
Stayed 4 nights in Jan 2026

10/10 Excellent

Daeik

Business traveller
Liked: Cleanliness, property conditions & facilities
Very spacious and comfortable. But the carpet has some bugs to cause ichness.
Stayed 2 nights in Jan 2026

10/10 Excellent

Sara Ann

Liked: Cleanliness, staff & service, amenities
Staff were amazing and accomodated our request for a quiet room. The Sliders Restaurant has the best breakfast buffet. There is a hotel guest discount, but you must apply for the Seibu Prince membership via QR code. No cost for the membership. Be prepared to walk up a gradual hill to get to the Shinagawa station. This was the trade off for a hotel away from the crowds.
Stayed 5 nights in Jan 2026

10/10 Excellent

Mary A

Stayed 6 nights in Jan 2026

8/10 Good

chin

Stayed 3 nights in Jan 2026

10/10 Excellent

Lola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great shuttle to Shinagawa so no need to walk up hill.
Stayed 5 nights in Jan 2026

10/10 Excellent

Gabriel

Stayed 3 nights in Jan 2026

10/10 Excellent

Stephen

Excellent room! Very friendly and accommodating staff.
Stayed 1 night in Jan 2026

10/10 Excellent

Elizabeth

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is in a convenient area not to far from the subway, its large, clean and the staff were all very friendly. The room was also spacious with a good variety of amenities.
Stayed 2 nights in Jan 2026

6/10 Okay

Shehan

Travelled with partner
Liked: Cleanliness, amenities
10min walk to Shinagawa Station (a little uphill). Lobby is spacious and nice but rooms are a bit dated & in need of a refresh. The housekeeping staff were really helpful and nice. The reception staff were also helpful and nice. There is a Tully's Coffee open from 7am (unusual in Japan). We were able to ship our snow gear to the hotel (for a fee). And we had a nice view of Tokyo skyline including Tokyo Tower
Stayed 2 nights in Jan 2026

2/10 Terrible

Stephen

Liked: Cleanliness
Disliked: Property conditions & facilities
Check in was terrible and service was generally rude at reception
Stayed 5 nights in Dec 2025

10/10 Excellent

Martin

Travelled with family
Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Nov 2025

8/10 Good

Seng-Leong

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean room
Stayed 3 nights in Dec 2025

10/10 Excellent

Wendell

Travelled with family
Liked: Cleanliness, property conditions & facilities
Room spotless, stuff amazing !!!
Stayed 1 night in Jan 2026

8/10 Good

Qing

Travelled with family
Liked: Cleanliness, property conditions & facilities
The room size is big, however, the hotel may be close to a hospital, during the night we stayed, sirens passed by several times.
Stayed 1 night in Dec 2025

10/10 Excellent

Brian, Minneapolis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2025

10/10 Excellent

Seng-Leong

Stayed 2 nights in Jan 2026

4/10 Poor

guillermo

Disliked: Amenities
The lobby is beautiful but the room are out dated . Glad we only stay one night .
Stayed 1 night in Jan 2026

10/10 Excellent

Robert, Denver

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Spotless room. Great amenities. Clean and quiet hotel.
Stayed 2 nights in Jan 2026

8/10 Good

Carmen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
lobby was clean and wide, check-in service was quick and efficient, miles above the other Prince property we stayed at (Shinagawa Prince). Triple room had coffee and tea, good shower pressure.
Stayed 2 nights in Dec 2025

10/10 Excellent

Claire

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean Room, staff were lovely and good amenities
Stayed 4 nights in Dec 2025