InterContinental Tokyo Bay by IHG

4.5 star property
Luxury hotel with 8 restaurants and bars/lounges

Photo gallery for InterContinental Tokyo Bay by IHG

Premium Room, 2 Single Beds, Bay View (High Floor)
Exterior
Premium Room, 1 King Bed, Club lounge access, Bay View
1 bedroom, minibar, in-room safe, desk
8 restaurants, breakfast, lunch, dinner served; French cuisine

Popular amenities

  • Bar
  • Parking available
  • Room service
  • Free WiFi
  • Laundry
The current price is AU$486
1 Sept - 2 Sept

Explore the area

Map
1-16-2 Kaigan, Minato, Tokyo, Tokyo-to, 105-8576
  • Ginza Six
    ‪2 min drive‬
  • Tokyo Tower
    ‪2 min drive‬
  • Tokyo Imperial Palace
    ‪4 min drive‬
  • Tokyo (HND-Haneda)
    ‪13 min drive‬

Room options

Suite, 2 Single Beds, Club lounge access, Bay View

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Separate bedroom
Bathrobes
Hairdryer
Bidet
  • Sleeps 2
  • 2 Single Beds

Classic Room, 2 Single Beds, River View (High Floor)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Separate bedroom
Bathrobes
Hairdryer
Bidet
  • 35 sq m
  • River view
  • Sleeps 2
  • 2 Single Beds

Classic Room, 1 King Bed, Bay View (High Floor)

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Separate bedroom
Bathrobes
Hairdryer
Bidet
  • 35 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed

Classic Room, 1 King Bed, Club lounge access, Bay View

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Club Lounge
Free cots/infant beds
LCD TV
Blackout curtains
Separate bedroom
Bathrobes
Hairdryer
  • 35 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed, Bay View (High Floor)

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Separate bedroom
Bathrobes
Hairdryer
Bidet
  • Bay view
  • Sleeps 2
  • 1 King Bed

Premium Room, 2 Single Beds, Bay View (Mid Floor)

9.8 out of 10
Exceptional
(6 reviews)

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Separate bedroom
Bathrobes
Hairdryer
Bidet
  • 42 sq m
  • Bay view
  • Sleeps 3
  • 2 Single Beds

Classic Room, 1 King Bed, River View

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Separate bedroom
Bathrobes
Hairdryer
Bidet
  • 35 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

Classic Room

10.0 out of 10
Exceptional
(7 reviews)

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Separate bedroom
Bathrobes
Hairdryer
Bidet
  • 35 sq m
  • River view
  • Sleeps 2
  • 2 Single Beds OR 1 King Bed

Junior Suite, 1 King Bed, Club lounge access, River View

Highlights

Air conditioning
Club Lounge
Free cots/infant beds
LCD TV
Blackout curtains
Separate bedroom
Bathrobes
Hairdryer
  • 52 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

Premium Room, 2 Single Beds, Club lounge access, Bay View

Highlights

Air conditioning
Club Lounge
Free cots/infant beds
LCD TV
Blackout curtains
Separate bedroom
Bathrobes
Hairdryer
  • 42 sq m
  • Bay view
  • Sleeps 2
  • 2 Single Beds

Classic Room, 1 King Bed, Club lounge access, River View (Japanese)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Separate bedroom
Bathrobes
Hairdryer
Bidet
  • 35 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

Premium Room, 2 Single Beds, Bay View (High Floor)

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Separate bedroom
Bathrobes
Hairdryer
Bidet
  • 42 sq m
  • Bay view
  • Sleeps 2
  • 2 Single Beds

Junior Suite, 1 King Bed, River View (High Floor)

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Separate bedroom
Bathrobes
Hairdryer
Bidet
  • 52 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed, Club lounge access, Bay View

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Club Lounge
Free cots/infant beds
LCD TV
Blackout curtains
Separate bedroom
Bathrobes
Hairdryer
  • 38 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed

Classic Room, 2 Single Beds, Club lounge access, Bay View

Highlights

Air conditioning
Club Lounge
Free cots/infant beds
LCD TV
Blackout curtains
Separate bedroom
Bathrobes
Hairdryer
  • 35 sq m
  • Bay view
  • Sleeps 2
  • 2 Single Beds

Classic Room, 2 Single Beds, Club lounge access, Bay View (Japanese )

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Separate bedroom
Bathrobes
Hairdryer
Bidet
  • 35 sq m
  • Bay view
  • Sleeps 2
  • 2 Single Beds

Classic Room, 1 King Bed, Club lounge access, Bay View (Japanese)

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Separate bedroom
Bathrobes
Hairdryer
Bidet
  • River view
  • Sleeps 2
  • 1 King Bed

Classic Room, 2 Single Beds, Bay View (High Floor)

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Separate bedroom
Bathrobes
Hairdryer
Bidet
  • River view
  • Sleeps 2
  • 2 Single Beds

Premium Room, 1 King Bed, Club lounge access, Bay View (Japanese)

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Separate bedroom
Bathrobes
Hairdryer
Bidet
  • Bay view
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Club lounge access, Bay View

Highlights

Air conditioning
Club Lounge
Free cots/infant beds
LCD TV
Blackout curtains
Separate bedroom
Bathrobes
Hairdryer
  • Bay view
  • Sleeps 2
  • 1 Single Bed

Classic Room, 1 King Bed, Club lounge access, River View

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Club Lounge
Free cots/infant beds
LCD TV
Blackout curtains
Separate bedroom
Bathrobes
Hairdryer
  • 35 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Club lounge access, Bay View (Jetted Tub)

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Separate bedroom
Bathrobes
Hairdryer
Bidet
  • Sleeps 2
  • 1 Single Bed

Suite, 1 Bedroom, Club lounge access, Bay View (Dining Area)

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Separate bedroom
Bathrobes
Hairdryer
Bidet
  • Sleeps 3
  • 1 Single Bed

Junior Suite, 1 King Bed, River View (Mid Floor)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Separate bedroom
Bathrobes
Hairdryer
Bidet
  • 52 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed, Club lounge access, River View (Japanese)

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Separate bedroom
Bathrobes
Hairdryer
Bidet
  • River view
  • Sleeps 2
  • 1 King Bed

Classic Room, 1 King Bed, Bay View

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Separate bedroom
Bathrobes
Hairdryer
Bidet
  • 35 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed, Bay View (Mid Floor)

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Separate bedroom
Bathrobes
Hairdryer
Bidet
  • 38 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed

Classic Room, 2 Single Beds, Bay View

8.8 out of 10
Excellent
(10 reviews)

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Separate bedroom
Bathrobes
Hairdryer
Bidet
  • 35 sq m
  • Bay view
  • Sleeps 3
  • 2 Single Beds

Classic Room, 2 Single Beds, Club lounge access, River View (Japanese)

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Separate bedroom
Bathrobes
Hairdryer
Bidet
  • River view
  • Sleeps 2
  • 2 Single Beds

Premium Room, 2 Single Beds, Club lounge access, Bay View (Japanese )

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Separate bedroom
Bathrobes
Hairdryer
Bidet
  • Bay view
  • Sleeps 2
  • 2 Single Beds

Classic Room, 2 Single Beds, Club lounge access, River View

Highlights

Air conditioning
Club Lounge
Free cots/infant beds
LCD TV
Blackout curtains
Separate bedroom
Bathrobes
Hairdryer
  • 34.9 sq m
  • River view
  • Sleeps 2
  • 2 Single Beds

Classic Room, 2 Single Beds, River View

10.0 out of 10
Exceptional
(8 reviews)

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Separate bedroom
Bathrobes
Hairdryer
Bidet
  • 35 sq m
  • River view
  • Sleeps 2
  • 2 Single Beds

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About the area

Tokyo

A luxury stay in the heart of Tokyo awaits you at InterContinental Tokyo Bay by IHG. Within a 30-minute stroll, you'll find Tokyo Tower and Ginza Six. Highlights at this hotel include in-room free WiFi, free high-speed Internet and LCD TVs. .The restaurant, La Provence, serves French cuisine and is open for lunch and dinner. Hudson Lounge is the hotel's own lobby lounge. Business travelers can take advantage of meeting rooms and limo/town car service. Other amenities include 8 restaurants and free Wi-Fi in public areas. Buffet breakfast is available on weekdays between 7:00 AM and 10:00 AM and on weekends between 6:30 AM and 10:00 AM. There's also the convenience of self parking. .With a stay at this 4.5-property class Minato hotel, you'll be 2.2 km (1.4 mi) from Rainbow Bridge and 3.7 km (2.3 mi) from Tokyo Imperial Palace.

What's nearby

  • Ginza Six - 2 min drive - 2.1 km
  • Rainbow Bridge - 2 min drive - 2.7 km
  • Tokyo Tower - 2 min drive - 2.0 km
  • Tokyo Imperial Palace - 4 min drive - 3.5 km
  • Toyosu Market - 4 min drive - 5.4 km

Getting around

  • Takeshiba Station - 1 min walk
  • Hamamatsucho Station - 10 min walk
  • Tokyo (NRT-Narita Intl.) - 71 min drive

Restaurants

  • ‪ウィズグリーン東京ポートシティ竹芝店 - ‬4 min walk
  • ‪ゆで太郎竹芝店 - ‬4 min walk
  • ‪すき家 - ‬4 min walk
  • ‪ブルーボトルコーヒー - ‬4 min walk
  • ‪東京愛らんど - ‬3 min walk

About this property

InterContinental Tokyo Bay by IHG

Luxury hotel with 8 restaurants and bars/lounges
There are 8 restaurants on site. You can unwind with a drink at one of the 3 bars/lounges. Meeting rooms and limo/town car service are available.

WiFi is free in public spaces. Multilingual staff, gift shops/newsstands, and concierge services are also featured at the luxury InterContinental Tokyo Bay by IHG. For a fee, parking is available.

Smoking is allowed in designated areas at this 4.5-star Tokyo hotel.

  • 330 guestrooms or units
  • 24 levels
  • 8 dining venues
  • 3 bars or lounges
  • Conference rooms
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Concierge
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
InterContinental Tokyo Bay by IHG offers 330 accommodations with minibars and a safe. 32-inch LCD televisions come with satellite channels. Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit, bathrobes, slippers and bidets.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Languages

English, Japanese

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Parking on site (JPY 3,000 per night)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 6:30 AM to 10:00 AM on weekends; JPY 4,680 for adults and JPY 3,036 for children
  • 3 bars/lounges
  • 8 restaurants

Restaurants on site

  • Chef's Live Kitchen
  • Hudson Lounge
  • Italian Dining Zillion
  • La Provence
  • Teppanyaki TAKUMI

Things to do

  • Shopping

Family friendly

  • Free cot
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 24 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2:00 AM
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 4680 for adults and from JPY 3036 for children
  • Self-parking fee: JPY 3000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted. 

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

InterContinental Hotel Tokyo Bay
InterContinental Tokyo Bay
Tokyo Bay InterContinental
Intercontinental Hotel Minato
InterContinental Hotel Tokyo Bay Japan
InterContinental Tokyo Bay Hotel

Frequently asked questions

What is the cancellation policy at InterContinental Tokyo Bay by IHG?

InterContinental Tokyo Bay by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at InterContinental Tokyo Bay by IHG?

As of 1 Aug 2025, prices found for a 1-night stay for 2 adults at InterContinental Tokyo Bay by IHG on 1 Sept 2025 start from AU$485.74, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at InterContinental Tokyo Bay by IHG?

Yep, InterContinental Tokyo Bay by IHG has a self car park for JPY 3000 per night.

Are there any beaches close to InterContinental Tokyo Bay by IHG?

The closest beach to InterContinental Tokyo Bay by IHG is Odaiba Beach Park (2.8 km).

Is InterContinental Tokyo Bay by IHG family-friendly?

You bet! With amenities such as laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that InterContinental Tokyo Bay by IHG is a hit with families.

Does InterContinental Tokyo Bay by IHG serve breakfast?

Yep, buffet brekkie is on offer on weekdays from 7:00 AM to 10:00 AM and weekends between 6:30 AM and 10:00 AM.

Is there a free airport shuttle available at InterContinental Tokyo Bay by IHG?

No, InterContinental Tokyo Bay by IHG does not offer an airport shuttle service.

Is there a bar or restaurant at InterContinental Tokyo Bay by IHG?

Yep, you can grab a meal at InterContinental Tokyo Bay by IHG's onsite restaurant that serves French cuisine.

What time are check-in & check-out at InterContinental Tokyo Bay by IHG?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at InterContinental Tokyo Bay by IHG?

No, only service animals are allowed.

InterContinental Tokyo Bay by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 623 out of 999 reviews
Rating 8 - Good. 279 out of 999 reviews
Rating 6 - Okay. 56 out of 999 reviews
Rating 4 - Poor. 20 out of 999 reviews
Rating 2 - Terrible. 21 out of 999 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

SUNGSOO, Rego Park

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable
Stayed 3 nights in Apr 2025

10/10 Excellent

Neil

Stayed 3 nights in Apr 2025

10/10 Excellent

Revathi

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My high school friend and I (two adult women) took our first trip to Japan and had a great stay at this hotel in Tokyo. We arrived late via train from Narita and walked about 8–10 minutes from Hamamatsucho Station—it's safe and walkable even at night, though I recommend a taxi, especially with luggage. The hotel does offer a shuttle, but we chose to walk to the station each day for sightseeing. The concierge was very helpful and suggested the Tokyo city sightseeing bus. We did all three color routes over two days without getting off—an amazing way to get familiar with the city before exploring on our own. Our room had an incredible view of the Rainbow Bridge and Tokyo Bay. Watching the sunrise with a cup of espresso in hand (coffee pods and water replenished daily) while chatting with family back home was a lovely way to start each day. The room was clean, quiet, and stocked with all essentials—towels, toiletries, bottled water, and a coffee machine. Breakfast was a highlight: healthy options like yogurt, fruits, salads, juices, eggs made to order, and Japanese dishes. As non-pork eaters, we still had plenty to enjoy. After a long Mt. Fuji day trip, we used in-room dining for soup and fried chicken, though it wasn’t to our taste (very different from what we’re used to). Staff kindly arranged a timely taxi to the Shinkansen station for our trip to Osaka. This is a well-maintained, truly 5-star hotel. Get the bay view room—you won’t regret it!
Stayed 4 nights in Apr 2025

10/10 Excellent

linda-teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stunning views of the city

Loved staying at this beautiful hotel, wonderful service, great rooms and amazing view of the city, especially at night. Great restaurants and easy walk to the centre of Tokyo
Stayed 3 nights in Apr 2025

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities
No
Stayed 3 nights in Apr 2025

8/10 Good

Meghan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

8/10 Good

Dominic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything is superb, including the room, view and service. The exception is the breakfast, where we had to wait in a queue to enter. The food is good, but they can’t cope with the volume of people.
Stayed 1 night in Mar 2025

10/10 Excellent

Dominic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

8/10 Good

Katie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

8/10 Good

Simon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Poor customer servicr

I made an error and booked one too many nights. Although I was staying for a full week the hotel would not refund or credit me, which was disappointing. I gave to say that the staff at the hotel were excellent, especially the Chefs Live Team.
Stayed 8 nights in Feb 2025

8/10 Good

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing that needs improving - amazing staff and facility. What a great location!
Stayed 3 nights in Feb 2025

10/10 Excellent

Denys

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Very good hotel very professional stuff.
Stayed 3 nights in Feb 2025

8/10 Good

Nicole

Stayed 1 night in Feb 2025

10/10 Excellent

Ana, New York

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel that is ideal for someone looking to stay in an accessible area but not the main touristy places. The other people staying there were mostly Japanese. Excellent breakfast and room with a view of the water. I'd definitely go back there.
Stayed 1 night in Nov 2024

10/10 Excellent

Robert

Stayed 3 nights in Feb 2025

10/10 Excellent

Kim

Liked: Amenities
Impeccable service and accommodation.
Stayed 1 night in Feb 2025

10/10 Excellent

Robert

Travelled with family
Liked: Amenities
Great room and great view of the bay
Stayed 1 night in Feb 2025

10/10 Excellent

Laszlo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed for several nights with family. Large, western style rooms with great view and nice amenities. Great breakfast buffet. Check-in service was slow, and the hotel is off the beaten path so not much to do in the immediate vicinity.
Room view
Stayed 3 nights in Dec 2024

10/10 Excellent

Michael

Stayed 5 nights in Jan 2025

10/10 Excellent

courtney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

I usually stay in a higher class hotel, but for the money this hotel has great value. Area wasn’t walkable to very many attractions would be only downfall. Also one of the concierges (American guy) was so condescending. My friend and I had never been to Japan and we’re just looking for a great experience and asking for what food we should try he kept saying well what are you looking for but using Japanese language to describe the different types of restaurants, for instance using the Japanese word for hot pot instead of just saying hot pot. So instead of feeling like we were getting helped we felt like we were being patronized. Other than that amazing customer stay of service great value. I would stay here again, especially if it was for a work trip. Rooms and view are nice!
Stayed 3 nights in Jan 2025

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall, a great hotel

While it is definitely a beautiful hotel in a great location with 5 star service, there are a few things I found lacking that was disappointing. There was a lack of an onsen which for a hotel of this size, I would expect would be common for Japan, and the TVs in the room only offered selected channels with no option to cast or apps installed. For today’s standards, I would expect that access to Netflix and YouTube are standard across most hotels, let alone a 5 star hotel. The breakfast buffet was good, and offered decent variety but I think that having a changing special on offer daily would be great for guests who are staying across multiple days would help to make their stay even better. The service by staff was excellent and very polite though - definitely could not fault this.
Stayed 3 nights in Jan 2025

10/10 Excellent

elena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place and service
Stayed 3 nights in Nov 2024

8/10 Good

Ling

Travelled with family
Liked: Cleanliness, property conditions & facilities
Not closed to the popular train routes.
Stayed 4 nights in Dec 2024

10/10 Excellent

Muhammad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2024