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"Dated, PowerPoint access poor for charging devices, tv not functioning properly, small rooms, only one pillow per person, " More

By a verified traveller on Wed 24 Apr 2019

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Hotel Description

Hotel Monterey Ginza puts you in the heart of Tokyo, within just a 10-minute stroll of popular attractions like Kabuki-za Theatre and Ginza Six. Highlights at this hotel include a restaurant and in-room free WiFi.

You can enjoy flat-screen TVs with digital channels, and all 224 rooms feature free wired Internet, free bottled water, and in-room massages. Nice touches to enhance your stay include slippers and free toiletries. Refrigerators, hair dryers, and phones are also available.

The restaurant, ESCALE, is open for lunch and dinner. Additionally, you'll find free WiFi in public areas and laundry facilities. Each morning buffet breakfast is served between 7:00 AM and 10:00 AM. There's also the convenience of self parking.

Within a 15-minute walk of this 3.5-star Ginza hotel, attractions include Tokyo International Forum and Imperial Garden Theatre.

Semi-Double Room, Non Smoking

Bed Count room.options.bedSize.TwinXLBed.Singular Maximum Occupancy 3 Max
AU$94* Per night/room 7 Jul. - 8 Jul.

Connecting Room

Bed Count 4 Twin Beds Maximum Occupancy 6 Max

Deluxe Twin Room, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Single Room, Non Smoking

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

Queen Double Room, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Double Room, Non Smoking

Bed Count room.options.bedSize.TwinXLBed.Singular Maximum Occupancy 3 Max

Hotel Monterey Ginza ratings based on 5 Verified Reviews

Review Summary
3.4 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Hotel Monterey Ginza

Everyone (5)
3 out of 5
Dated, PowerPoint access poor for charging devices, tv not functioning properly, small rooms, only one pillow per person,

Posted by on 24 Apr. 2019

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Comment from Hotel Management

30 Apr. 2019 by HOTELMONTEREY

Thank you for taking your time to complete this questionnaire

4 out of 5

Posted by on 24 Jan. 2019

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Comment from Hotel Management

25 Jan. 2019 by hotel monterey.

Thank you very much for your stay in hotel monterey. we really appreciate that gave us a good score. We are looking forward to welcoming you again. Best regards, washio

4 out of 5
Nice place location convenient to Tokyo station . Best to explore further afield though for dining options

Posted by on 15 Dec. 2018

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Comment from Hotel Management

20 Dec. 2018 by hotel monterey

Thank you very much for your stay in hotel monterey. we really appreciate that gave us a good score. We are looking forward to welcoming you again.

4 out of 5
Hotel was in close proximity to JR line and subway. The staff were always friendly. The breakfast selection was great. If you like a hard mattress you will like the beds. I would definitely use again.

Posted by , from Longford Victoria Australia on 15 Oct. 2018

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Comment from Hotel Management

22 Oct. 2018 by NORI

Thank you very much for your stay in hotel monterey. we really appreciate that gave us a good score. We are looking forward to welcoming you again.

2 out of 5

Used to be a nice hotel but...

Pros: The sheets and bed was comfy.
Cons: Install some air-conditioning/climate control in the room.
Location: Ginza is a great place to stay for a night or two.
In it's day this might have been a very good hotel but it has faded a lot. On arrival you now enter through a side entrance into a very tried reception, chipped paint and an old counter. We were very early so we checked in and left our luggage in the paint pile until our rooms were ready. The room itself was clean and after lovely fresh linen. The bathrooms are newish and also clean. The main problem we had with the room was its temperature. Despite being close to zero degrees outside the room was stiflingly hot (I'm guessing 28/30c) and they could not do anything about it. After complaining a second time they sent a staff member to our room who turned off the heating/ventilation and then offered to unlock the window. We were on the ninth floor and now had a banging casement window. The windowsill sits about a foot above the floor. My wife lost her balance squeezing past the bed and with no exaggeration fell against the "locked" second casement window which give way and left her looking down nine floors hanging on to the curtains. After this we did not let them open the windows in our teenage children room. We checked out the same time as a family that was directly a floor below us and they were also complaining about their rooms temperature.

Posted by , from Melbourne on 31 Jan. 2018

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Property Features

There's a restaurant on site. Public spaces have free WiFi and wired Internet. Event space at this hotel measures 1830 square feet (170 square meters) and includes a meeting room. The business-friendly Hotel Monterey Ginza also features multilingual staff, laundry facilities, and dry cleaning/laundry services. For a fee, parking is available. Smoking is allowed in designated areas at this 3.5-star Tokyo hotel.

  • 1 building
  • 224 guestrooms or units
  • 13 levels
  • 1830 sq ft of conference space
  • 170 sq m of conference space
  • Built in 2000
  • Dining venue
  • 1 conference room
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge)

Transport

  • Airport: Narita Intl. Airport (NRT) (69.2 km / 43 mi)
  • Train station: Yurakucho Station (0.7 km / 0.4 mi)
  • Metro station: Ginza-Itchome Station (0.3 km / 0.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hotel Monterey Ginza offers 224 accommodations with complimentary bottled water and slippers. 20-inch flat-screen televisions come with digital channels and pay movies. Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers. This Tokyo hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

  • Flat-screen television
  • Digital channels
  • Movies for purchase
  • Refrigerator
  • Shower and tub combination
  • Housekeeping (daily)
  • Massage in room (surcharge)
  • Hair dryer
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:00 AM.

ESCALE - This restaurant serves lunch and dinner.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Parking height restrictions apply
  • Individually wrapped food options are not available
  • No gap period between guests' stays

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Guests are not required to pay the city tax when travel stay dates are between July 1, 2020 - September 30, 2021. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: JPY 2400 per person (approximately)
  • Self parking fee: JPY 2000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Ginza Hotel Monterey
  • Ginza Monterey
  • Ginza Monterey Hotel
  • Hotel Ginza
  • Hotel Ginza Monterey
  • Monterey Ginza Chuo
  • Hotel Monterey Ginza
  • Monterey Ginza
  • Monterey Ginza Hotel
  • Monterey Hotel Ginza
  • Hotel Monterey Ginza Tokyo, Japan
  • Hotel Monterey Ginza Hotel
  • Hotel Monterey Ginza Tokyo
  • Hotel Monterey Ginza Hotel Tokyo

You should know

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Promotions

Smartphone Offer
Book a stay in any room type or rate plan category and receive complimentary use of a Handy smartphone service for complimentary local calls to 6 pre-selected countries, free loaded local city guides, and unlimited mobile internet access.
Full details available at check-in. Handy smartphone access available during dates of stay. Other restrictions may apply.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.