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5.0 out of 5

"Just simply the best hotel ever. From check-in to check-out we've been treated with the best Japanese service! " More

By a verified traveller on Wed 07 Jun 2017

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Hotel Description

A luxury stay in the heart of Tokyo awaits you at Conrad Tokyo. Within just a 15-minute stroll, you'll find popular places like Nakagin Capsule Tower and Ginza Six. Highlights at this romantic hotel include 4 restaurants, a full-service spa, and an indoor swimming pool.

All 290 rooms feature flat-screen TVs with digital channels, and you can enjoy sitting areas, WiFi, and wired Internet. Minibars provide refreshments, and in-room dining is easy with amenities like refrigerators and round-the-clock room service. Premium bedding and pillow menus invite a comfortable night's sleep, and you'll find nice touches like soaking tubs and rainfall showerheads. DVD players, separate bathtubs and showers, and coffee/tea makers are also available.

A day of pampering at MIZUKI SPA can include massages, facials, and body treatments along with access to the sauna and spa tub. The restaurant, Kazahana, serves Japanese cuisine and is open for lunch and dinner. For a drink, you can stop by the hotel's own bar/lounge. Enjoy the health club and sauna as well as access to aerobics classes. Business travelers can take advantage of conference space, a business center, and limo/town car service. Other amenities include free WiFi in public areas and laundry facilities. There's also valet parking, along with the convenience of an airport shuttle.

Within a 20-minute walk of this 5-star Shiodome hotel, attractions include Kabuki-za Theatre and Tokyo Takarazuka Theatre.

Room, 2 Single Beds, City View

Bed Count 2 Twin Beds Maximum Occupancy 3 Max
AU$403* Per night/room 10 Jul. - 11 Jul.

Suite, 1 King Bed, Bay View, Corner

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Suite, 2 Bedrooms

Bed Count 2 King Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Bay View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Suite, 2 Single Beds, City View

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Royal Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Conrad Tokyo ratings based on 3 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Conrad Tokyo

Everyone (3)
5 out of 5

Best Service Ever!

Just simply the best hotel ever. From check-in to check-out we've been treated with the best Japanese service!

Posted by on 7 Jun. 2017

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5 out of 5

Well located comfortable hotel

This was our second stay and the Conrad and we will be back. Excellent view of the Bay, friendly and helpful staff and great dining. Close to the train and within walking distance of the Ginza.

Posted by , from Sydney, Australia on 22 Jan. 2017

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5 out of 5

Wonderful contemporary style luxury

From the minute we walked in at the ground floor we were greeted warmly and professionally. This kind of warm welcome extended to the 28th floor reception. The rooms are beautifully appointed with all of the things you would expect of a 5 star hotel and if you have a room with a bay view you won't want to close the curtains! But the real standout is the customer service. Everyone made an effort to make conversation and were warm and genuine.

Posted by , from Brisbane, Australia on 15 Sep. 2015

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Renovations + Closures

The following facilities are closed seasonally each year. They will be closed from 17 April to 31 May:

  • Bar/Lounge
  • Meeting facilities
  • Spa
  • Swimming pool

Property Features

Conrad Tokyo offers its guests a full-service spa, an indoor pool, and a health club. There are 4 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. Business amenities include a business center and limo/town car service. A sauna, tour/ticket assistance, and multilingual staff are also featured at the luxury Conrad Tokyo. Parking is available for a fee. This 5-star Tokyo hotel is smoke free.

  • 290 guestrooms or units
  • 10 levels
  • 4 dining venues
  • Built in 2005
  • Bar or lounge
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Haneda Airport (HND) (18.6 km / 11.6 mi)
  • Train station: Shimbashi Station (0.7 km / 0.4 mi)
  • Metro station: Shiodome Station (0.1 km / 0.1 mi)
  • Property shuttles: Airport shuttle
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Conrad Tokyo offers 290 accommodations with DVD players and minibars. Accommodations offer separate sitting areas. Beds feature premium bedding. A pillow menu is available. 37-inch flat-screen televisions come with digital channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with toilets with an electronic bidet, complimentary toiletries, and hair dryers. In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks, laptop-compatible safes, and safes. Additionally, rooms include complimentary bottled water and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

  • Sitting area
  • Deep soaking tub
  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Digital channels
  • Movies for purchase
  • DVD player
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Pillow options
  • Separate shower and tub
  • Rainfall showerhead
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Toilet with electronic bidet
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Kazahana - This restaurant specializes in Japanese cuisine and serves lunch and dinner.

Collage - This restaurant specializes in French cuisine and serves lunch and dinner. Open select days.

China Blue - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.

Cerise - This brasserie serves breakfast, lunch, and dinner. Open daily.

24-hour room service is available.

Spa Services

  • Sauna in spa
  • Spa tub in spa
  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3 PM

Special check-in instructions:

Front desk staff will greet guests on arrival.

The hotel entrance and a bell desk are located on the ground floor. Guests staying in Classic type rooms check in at the front desk on floor 28.

Due to COVID-19 travel restrictions, this property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for JPY 8694.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.Social distancing measures are in place.Contactless check-out is available.The property affirms that it follows sanitization practices of Hilton CleanStay guidelines.

  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Security system
  • Staff do not wear personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Guests are not provided with hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitisation guidelines
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • Debit cards
  • Number of children who can stay for free – 2
  • No gap period between guests' stays

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Guests are not required to pay the city tax when travel stay dates are between July 1, 2020 - September 30, 2021. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: JPY 1000 per day (rates may vary)
  • Fee for in-room wired Internet: JPY 1000 (rates may vary)
  • Self parking fee: JPY 3000 per day
  • Rollaway bed fee: JPY 8694.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Conrad Hotel Tokyo
  • Conrad Tokyo
  • Tokyo Conrad
  • Conrad Hotel Minato
  • Conrad Tokyo Hotel Minato
  • Conrad Tokyo Japan
  • Minato Conrad
  • Conrad Tokyo Hotel
  • Minato Conrad
  • Conrad Tokyo Japan
  • Conrad Hotel Minato
  • Conrad Hotel Tokyo
  • Conrad Tokyo Hotel
  • Conrad Tokyo Tokyo
  • Conrad Tokyo Hotel Tokyo

You should know

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.