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Sheraton Grande Tokyo Bay Hotel

4.5-star property
1-9 Maihama, Urayasu, Chiba-ken 1800 796 370
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4.3 out of 5
Very good!
See all 7 wotif Reviews

"Excellent great location everything close by and easy access to trains " More

By a verified traveller on Fri 14 Feb 2020

Points Of Interest

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Hotel Description

A luxury stay in Urayasu awaits you at Sheraton Grande Tokyo Bay Hotel. You'll be 0.6 km (0.3 mi) from Tokyo Bay and 1.9 km (1.2 mi) from Tokyo Disneyland®. Highlights at this family-friendly hotel include 3 coffee shops/cafés, a full-service spa, and a restaurant.

All 1016 soundproofed rooms feature flat-screen TVs with cable channels, and you can enjoy free WiFi, coffee/tea makers, and free bottled water. Nice touches to enhance your stay include rainfall showerheads and slippers, while pillowtop beds and premium bedding invite a good night's rest. 24-hour room service, down comforters, and safes are also available.

A day of pampering at AN SPA TOKYOBAY can include massages and facials. The café, Grand Café, serves international cuisine and is open for breakfast, lunch, and dinner. For a drink, you can stop by the hotel's own lounge bar. Enjoy the indoor swimming pool, 24-hour gym, sauna, and seasonal outdoor swimming pool. 17567 square feet (1632 square meters) of event facilities include conference space, and other business amenities include a 24-hour business center and limo/town car service. Other amenities include free WiFi in public areas, a kids' swimming pool, and a snack bar/deli. Each morning buffet breakfast is served between 6:30 AM and 10:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities such as food and water bowls. There's also self parking, along with the convenience of free train pick-up service.

This 4.5-star Maihama hotel is 2.9 km (1.8 mi) from Tokyo DisneySea® and 2.4 km (1.5 mi) from Ikspiari.

Standard Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 2 Max
AU$215* Per night/room 5 Jan. - 6 Jan.

Room, 2 Single Beds, Non Smoking, Balcony (Treasures)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Grand Room, Multiple Beds, Non Smoking, Balcony

Bed Count 4 Twin Beds Maximum Occupancy 4 Max

Room, 2 Double Beds, Non Smoking (Dog Friendly)

Bed Count 2 Full Beds Maximum Occupancy 2 Max

Room, 2 Double Beds, Non Smoking (Ocean Dream)

Bed Count 2 Full Beds Maximum Occupancy 2 Max

Club Suite, 1 Bedroom, Non Smoking (Japanese Suite)

Bed Count 1 Full Bed Maximum Occupancy 6 Max

Sheraton Grande Tokyo Bay Hotel ratings based on 7 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Sheraton Grande Tokyo Bay Hotel

Everyone (3) Couples (1) Family (1)
5 out of 5
Excellent great location everything close by and easy access to trains

Posted by , from Brisbane on 14 Feb. 2020

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Comment from Hotel Management

18 Feb. 2020 by Sheraton Grande Tokyo Bay Hotel

Thank you very much for taking your time to share your great review with us. We hope you have enjoyed on your recent stay. We look forward to seeing you soon again.

5 out of 5
Loved the room and view. There wasn't anything not to like.

Posted by on 12 Jan. 2020

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Comment from Hotel Management

15 Jan. 2020 by Sheraton Grande Tokyo Bay Hotel

Thank you for sharing your comments about your recent stay with us. It is wonderful to read your great comment. We hope to welcome back again.

1 out of 5
Poor service. Will not stay there again that is for sure. Staff need training

Posted by on 25 Sep. 2019

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Comment from Hotel Management

2 Oct. 2019 by Sheraton Grande Tokyo Bay Hotel

Thank you so much for providing your honest feedback to us. We sincerely apologize that we could not meet your expectation on this stay. Your feedback has been well noted and we promise to invest more time for staff training. In closing, many thanks to your valued feedback to us and we hope that we have an opportunity to welcome you back again.

5 out of 5
It’s been a great place to stay with the family, very easy to get to Disneyland and DisneySea!

Posted by on 24 Sep. 2019

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Comment from Hotel Management

2 Oct. 2019 by Sheraton Grande Tokyo Bay Hotel

Thank you very much for sharing with us and others. It is glad to you liked our location and we hope your family enjoyed this whole trip. We are looking forward to welcoming you back again.

5 out of 5

Posted by on 12 Jul. 2019

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5 out of 5
One of the best places I have stayed in- don’t have words to describe- simply awesome experience and wonderful time

Posted by , from Kellyville on 8 Jul. 2019

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Comment from Hotel Management

1 Aug. 2019 by Sheraton Grande Tokyo Bay Hotel

Thank you so much for sharing with us and others. We are pleasured that you have enjoyed your entire stay here at Sheraton Grande Tokyo Bay Hotel. We hope to welcome you back soon.

4 out of 5
Great hotel. Right next to Disney land Tokyo. Great for the kids.

Posted by on 15 Jan. 2019

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About the Sheraton Grande Tokyo Bay Hotel

Location 1-9 Maihama, Urayasu, Chiba-ken 279-0031

Property Features

Sheraton Grande Tokyo Bay Hotel offers its guests a full-service spa, an indoor pool, and a sauna. There's a restaurant on site, as well as 3 coffee shops/cafés and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and limo/town car service are available. Event space at this hotel measures 17567 square feet (1632 square meters) and includes conference space. A children's pool, a seasonal outdoor pool, and a 24-hour fitness center are also featured at the luxury Sheraton Grande Tokyo Bay Hotel. A train station pick-up service and a train station drop-off service are free. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4.5-star Urayasu hotel is smoke free.

  • 1016 guestrooms or units
  • 12 levels
  • 3 coffee shops
  • 17567 sq ft of conference space
  • 1632 sq m of conference space
  • Built in 1988
  • Deli
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Arcade/game room
  • Playground on site
  • Miniature golf on site
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Urayasu Maihama Station (2.7 km / 1.7 mi)
  • Metro station: Bayside Station (0.3 km / 0.2 mi)
  • Property shuttles: Free train station pick-up; airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Sheraton Grande Tokyo Bay Hotel offers 1016 air-conditioned accommodations with safes and complimentary bottled water. Each accommodation is individually furnished and decorated. Pillowtop beds feature down comforters and premium bedding. 32-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations with rainfall showerheads, slippers, designer toiletries, and bidets. This Urayasu hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is provided daily.

  • Pillowtop beds
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Coffee maker
  • Luxury bedding
  • Down blanket
  • Shower and tub combination
  • Rainfall showerhead
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Slippers
  • Designer toiletries
  • Bidet
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Climate control (heating)
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:00 AM.

Grand Café - This café specializes in international cuisine and serves breakfast, lunch, and dinner.

Teppanyaki Restaurant - This restaurant specializes in Japanese cuisine and serves dinner only. Open daily.

Galleria Café - This café specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.

Toastina - This coffee shop serves light fare only. Open daily.

Asuka - This restaurant specializes in Japanese cuisine and serves breakfast and dinner. Open daily.

24-hour room service is available.

Spa Services

  • Facial treatments
  • Number of treatment rooms 3
  • Couples treatment rooms
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 20
  • Check-in time ends at midnight

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

A breakfast surcharge applies for children 4 years and above in breakfast-inclusive rate plans.

This property is closed from 1 PM on December 12, 2021, to 2 PM on December 14, 2021, due to a scheduled power outage.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: JPY 8000 per pet, per night, plus a deposit of JPY 8000 per night
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 33 lbs)
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

This property charges a fee for use of the outdoor garden pool (open during summer).

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • No rollaway/extra beds available
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Car recommended
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitisation guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Staff temperature checks are conducted regularly
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: JPY 3500 per person (approximately)
  • Airport shuttle fee: JPY 30000 per person (roundtrip)
  • Self parking fee: JPY 3100 per day
  • Pet deposit: JPY 8000 per night
  • Pet fee: JPY 8000 per pet, per night
  • Service animals are exempt from fees
  • Facilities fee: JPY 1100 per person, per day and includes use of: swimming pool

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Sheraton Grande
  • Sheraton Grande Bay
  • Sheraton Grande Tokyo
  • Sheraton Grande Tokyo Bay Htl
  • Sheraton Grande Tokyo Bay Htl Hotel
  • Sheraton Grande Tokyo Bay Htl Hotel Urayasu
  • Sheraton Grande Tokyo Bay Htl Urayasu
  • Sheraton Tokyo Bay
  • Sheraton Tokyo Bay Grande
  • Sheraton Tokyo Grande
  • Sheraton Grande Tokyo Bay Hotel Urayasu
  • Sheraton Grande Tokyo Bay Hotel
  • Sheraton Grande Tokyo Bay Urayasu
  • Sheraton Grande Tokyo Bay
  • Sheraton Urayasu
  • Urayasu Sheraton
  • Sheraton Grande Tokyo Bay Hotel Japan/Urayasu
  • Sheraton Grande Tokyo Bay
  • Sheraton Grande Tokyo Bay Hotel Hotel
  • Sheraton Grande Tokyo Bay Hotel Urayasu
  • Sheraton Grande Tokyo Bay Hotel Hotel Urayasu

You should know

  • Sheraton Grande Tokyo Bay Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details.
  • The seasonal pool will open in June and close in September.
  • Pool access available from 10:00 AM to 8:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.