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Sheraton Grande Tokyo Bay Hotel

Luxury hotel with full-service spa and 24-hour fitness centre

Where to?

Dates

October 2025

November 2025

Indoor pool, open 9:00 AM to 9:00 PM, pool loungers

Premium Room, Multiple Beds, Non Smoking

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Bar
Pool
Spa
Pet-friendly

27 Oct - 28 Oct

Explore the area

1-9 Maihama, Urayasu, Chiba-ken, 279-0031

Place, Tokyo Disney Resort®
‪1 min walk‬
Place, Tokyo Disneyland®
‪12 min walk‬
Place, Tokyo DisneySea®
‪13 min walk‬
Airport, Tokyo (HND-Haneda)
‪24 min drive‬

Room options

Premium bedding, down duvets, pillow-top beds, in-room safe

Standard Room, 2 Double Beds, Non Smoking, Balcony

Excellent

Highlights

Balcony

Soundproofed

Individually furnished

Individually decorated

Air conditioning

Free cots/infant beds

Mini-fridge

Flat-screen TV

36 sq m
Sleeps 2
2 Double Beds

Standard Room, Multiple Beds, Non Smoking, Balcony

Excellent

Highlights

Balcony

Soundproofed

Individually furnished

Individually decorated

Air conditioning

Free cots/infant beds

Mini-fridge

Flat-screen TV

40 sq m
Sleeps 4
4 Twin Beds

Room, 2 Double Beds, Non Smoking, Bay View

Excellent

Highlights

Balcony

Soundproofed

Individually furnished

Individually decorated

Air conditioning

Free cots/infant beds

Mini-fridge

Flat-screen TV

36 sq m
Sleeps 2
2 Double Beds

Room, Multiple Beds, Non Smoking, Bay View

Very good

Highlights

Balcony

Soundproofed

Individually furnished

Individually decorated

Air conditioning

Free cots/infant beds

Mini-fridge

Flat-screen TV

40 sq m
Sleeps 4
4 Twin Beds

Grand Room, 2 Double Beds, Non Smoking, Bay View

Wonderful

Highlights

Balcony

Soundproofed

Individually furnished

Individually decorated

Air conditioning

Free cots/infant beds

Mini-fridge

Flat-screen TV

36 sq m
Sleeps 2
2 Double Beds

Grand Room, Multiple Beds, Non Smoking, Bay View

Very good

Highlights

Balcony

Soundproofed

Individually furnished

Individually decorated

Air conditioning

Free cots/infant beds

Mini-fridge

Flat-screen TV

40 sq m
Sleeps 4
4 Twin Beds

Room, 2 Double Beds, Non Smoking, Bay View

Highlights

Balcony

Soundproofed

Individually furnished

Individually decorated

Air conditioning

Free cots/infant beds

Mini-fridge

Flat-screen TV

36 sq m
Sleeps 2
2 Double Beds

Room, Multiple Beds, Non Smoking

Wonderful

Highlights

Balcony

Soundproofed

Individually furnished

Individually decorated

Air conditioning

Free cots/infant beds

Mini-fridge

Flat-screen TV

40 sq m
Sleeps 6
6 Twin Beds

Room, 2 Double Beds, Non Smoking

Excellent

Highlights

Soundproofed

Individually furnished

Individually decorated

Air conditioning

Free cots/infant beds

Mini-fridge

Flat-screen TV

Premium bedding

38 sq m
Sleeps 2
2 Double Beds

Club Room, 2 Double Beds

Exceptional

Highlights

Balcony

Soundproofed

Individually furnished

Individually decorated

Air conditioning

Executive Lounge

Free cots/infant beds

Mini-fridge

36 sq m
Ocean view
Sleeps 2
2 Double Beds

Club Room, Multiple Beds

Good

Highlights

Balcony

Soundproofed

Individually furnished

Individually decorated

Air conditioning

Executive Lounge

Free cots/infant beds

Mini-fridge

40 sq m
Park view
Sleeps 4
4 Twin Beds

Club Room, 3 Single Beds, Non Smoking

Very good

Highlights

Balcony

Soundproofed

Individually furnished

Individually decorated

Air conditioning

Executive Lounge

Free cots/infant beds

Mini-fridge

36 sq m
Park view
Sleeps 3
3 Twin Beds

Club Suite, 1 Double Bed, Balcony

Exceptional

Highlights

Balcony

Soundproofed

Individually furnished

Individually decorated

Air conditioning

Club Lounge

Free cots/infant beds

Mini-fridge

72 sq m
Sleeps 6
1 Double Bed

Club Suite, 2 Double Beds, Balcony

Exceptional

Highlights

Balcony

Soundproofed

Individually furnished

Individually decorated

Air conditioning

Executive Lounge

Free cots/infant beds

Mini-fridge

72 sq m
Sleeps 2
2 Double Beds

Room, 2 Double Beds, Non Smoking (Dog Friendly)

Exceptional

Highlights

Soundproofed

Individually furnished

Individually decorated

Air conditioning

Free cots/infant beds

Mini-fridge

Flat-screen TV

Premium bedding

36 sq m
Sleeps 2
2 Double Beds

Premium Room, Multiple Beds, Non Smoking

Very good

Highlights

Balcony

Soundproofed

Individually furnished

Individually decorated

Air conditioning

Free cots/infant beds

Mini-fridge

Flat-screen TV

56 sq m
Sleeps 5
5 Twin Beds

Standard Room, 3 Single Beds, Non Smoking, Balcony

Wonderful

Highlights

Balcony

Soundproofed

Individually furnished

Individually decorated

Air conditioning

Free cots/infant beds

Mini-fridge

Flat-screen TV

36 sq m
Sleeps 3
3 Twin Beds

Room, 3 Single Beds, Non Smoking (Dog Friendly)

Exceptional

Highlights

Soundproofed

Individually furnished

Individually decorated

Air conditioning

Free cots/infant beds

Mini-fridge

Flat-screen TV

Premium bedding

36 sq m
Sleeps 3
3 Twin Beds

Room, 3 Single Beds, Non Smoking, Bay View

Wonderful

Highlights

Balcony

Soundproofed

Individually furnished

Individually decorated

Air conditioning

Free cots/infant beds

Mini-fridge

Flat-screen TV

36 sq m
Sleeps 3
3 Twin Beds

Room, 3 Single Beds, Non Smoking, Bay View

Highlights

Balcony

Soundproofed

Individually furnished

Individually decorated

Air conditioning

Free cots/infant beds

Mini-fridge

Flat-screen TV

36 sq m
Sleeps 3
3 Twin Beds

Grand Room, 3 Single Beds, Non Smoking, Bay View

Very good

Highlights

Balcony

Soundproofed

Individually furnished

Individually decorated

Air conditioning

Free cots/infant beds

Mini-fridge

Flat-screen TV

36 sq m
Sleeps 3
3 Twin Beds

Room, Multiple Beds, Non Smoking

Exceptional

Highlights

Soundproofed

Individually furnished

Individually decorated

Air conditioning

Free cots/infant beds

Mini-fridge

Flat-screen TV

Premium bedding

38 sq m
Sleeps 4
4 Twin Beds

Room, 3 Single Beds, Non Smoking

Excellent

Highlights

Soundproofed

Individually furnished

Individually decorated

Air conditioning

Free cots/infant beds

Mini-fridge

Flat-screen TV

Premium bedding

38 sq m
Sleeps 3
3 Twin Beds

About the area

Urayasu

A luxury stay in Urayasu awaits you at Sheraton Grande Tokyo Bay Hotel. Within steps you'll find Tokyo Disney Resort® and Tokyo Disneyland® within a 20-minute stroll. Highlights at this family-friendly hotel include 3 coffee shops/cafes, a full-service spa and a restaurant. .A day of pampering can include massages and facials. The buffet restaurant, Grand Café, serves international cuisine and is open for breakfast, lunch and dinner. For a drink, you can stop by the hotel's own lounge bar. Enjoy the indoor swimming pool, 24-hour gym, sauna and kids' swimming pool. 17567 square feet (1632 square metres) of event facilities include 14 meeting rooms and conference space, and other business amenities include a 24-hour business centre and limo/town car service. Other amenities include free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Each morning buffet breakfast is served between 6:00 AM and 10:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also self parking, along with the convenience of free train pick-up service. .Attractions within a 10-minute drive of this 4.5-property class Maihama hotel include Tokyo DisneySea® and Tokyo Bay.

What's nearby

Tokyo Disney Resort® - 1 min walk - 0.0 km
Tokyo Disneyland® - 12 min walk - 1.1 km
Ikspiari - 13 min walk - 1.1 km
Tokyo DisneySea® - 13 min walk - 1.1 km
Tokyo Sea Life Park - 5 min drive - 3.7 km

Getting around

Urayasu Maihama Station - 4 min drive
Bayside Station - 6 min walk
Tokyo (HND-Haneda) - 31 min drive

Restaurants

‪ルックアウト・クックアウト - ‬14 min walk
‪ユカタン・ベースキャンプ・グリル - ‬10 min walk
‪ラ・タベルヌ・ド・ガストン - ‬14 min walk
‪カスバ・フードコート (Casbah Food Court) - ‬11 min walk
‪スナグリーダックリング - ‬6 min walk

About this property

Sheraton Grande Tokyo Bay Hotel

Luxury hotel with full-service spa and 24-hour fitness centre

Sheraton Grande Tokyo Bay Hotel offers its guests a full-service spa, an indoor pool, and a sauna. There's a restaurant on site, as well as 3 coffee shops/cafes and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre, 14 meeting rooms, and limo/town car service. Event space at this hotel measures 17567 square feet (1632 square metres) and includes conference space. A children's pool, a 24-hour fitness centre, and a terrace are also featured at the luxury Sheraton Grande Tokyo Bay Hotel. A train station pick-up shuttle and A train station drop-off shuttle are free. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4.5-star Urayasu hotel is smoke free.

1016 guestrooms or units

12 levels

3 coffee shops

17567 sq ft of conference space

1632 sq. m of conference space

Built in 1988

Deli

Poolside lounge chairs

Business centre (24 hours)

Conference space

Breakfast available (surcharge)

Dry cleaning

Self-service laundry

Front desk (24 hours)

Express check-out

Storage area for luggage

Front desk safe

Car service

Tour and ticket information

Concierge

Wedding services available

Games room or arcade

Corner/local shop

Terrace

Garden

Gift shop

Beauty salon

Newspapers in lobby (free)

Television in lobby

On-site shopping

Bellhop

Lift

No smoking on site

Bar or lounge

Dining venue

Sheraton Grande Tokyo Bay Hotel offers 1016 air-conditioned accommodations with a safe and coffee/tea makers. Each accommodation is individually furnished and decorated. Pillowtop beds feature down duvets and premium bedding. 32-inch flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit with a rainfall showerhead, slippers, designer toiletries and bidets.

This Urayasu hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is offered on a daily basis and change of bedsheets can be requested.

The on-site spa has 3 treatment rooms, including rooms for couples. Services include massages and facials. The spa is open daily.

Awards and affiliations

Eco-certified property

This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Similar properties

5 restaurants, breakfast, lunch, dinner served; Chinese cuisine

Pool
Hot tub
Spa
Free WiFi

28 Oct - 29 Oct

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Return airport shuttle (surcharge) from 8:00 AM to 6:00 PM on request
Free 24-hour train station pick-up and drop-off shuttle
Limo/town car service
Parking on site (JPY 3,100 per day)
Limited on-site parking
Wheelchair-accessible parking available

Food and drink

Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: JPY 4,000 per person
3 coffee shops/cafes
A bar/lounge
A restaurant
Snack bar/deli

Restaurants on site

Asuka
Galleria Café
Grand Café
Teppanyaki Restaurant
Toastina

Things to do

24-hour gym
Arcade/game room
Children's pool
Full-service spa
Games
Indoor pool
Mini golf
Playground
Sauna
Shopping
Table tennis
TV in common areas

Family friendly

Arcade/game room
Children's pool
Grocery/convenience store
In-room cot
Indoor pool
Laundry facilities
Mini golf
Mini-fridge
Playground
Snack bar/deli
Soundproofed rooms

Conveniences

24-hour front desk
ATM
Free newspapers in lobby
Gift shop/newsstand
Grocery/convenience store
Hair salon
Laundry facilities
Luggage storage
Safe at front desk
Vending machine

Guest services

Change of bedsheets (on request)
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Porter/bellhop
Tour and ticket assistance
Wedding services

Business services

14 meeting rooms
17,567 square feet of conference space
24-hour business centre
Computer station

Outdoors

Garden
On the bay
Pool loungers
Terrace

Full-service spa

3 treatment rooms
Couples treatment rooms
Facials
Massage
Spa open daily

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
20 accessible parking spaces
Doorbell and phone notification
Grab bar in bathtub (71 centimetre high)
Grab bar near toilet (69 centimetre high)
Height-adjustable showerhead
Lever door handles
Lift (110 centimetre wide door)
Low-height electrical sockets in bathroom
Phone accessibility kit
Stair-free path to entrance
Visual fire alarm
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchairs on site

12 floors
At least 80% lighting from LEDs
Ballroom
Banquet hall
Biodegradable coffee stirrers available
Biodegradable drinking straws available
Built in 1988
Comprehensive food waste policy
Comprehensive recycling policy
No plastic coffee stirrers
No plastic drinking straws
Reception hall
Rooftop garden
Smoke-free property
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options

Room amenities

Bedroom

Down comforter
Free cot
Pillowtop mattress
Premium bedding

Bathroom

Bidet
Designer toiletries
Hair dryer
Private bathroom
Rainfall showerhead
Shower/bathtub combination
Slippers
Towels provided

Entertainment

32-inch flat-screen TV with cable channels

Food and drink

24-hour room service
Coffee/tea maker
Electric kettle
Mini-fridge

Air conditioning
Desk
Electrical adapters
Energy-saving switches in guestrooms
Heating (climate-controlled)
Individual decor
Individual furnishings
Iron/ironing board
LED lighting
Phone
Recycling
Safe
Soundproofed rooms
Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Minimum check-in age - 20

Check-out

Check-out before noon

Contactless check-out

Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

For any questions, please contact the property using the information on the booking confirmation

Check-in and luggage storage are available at the service counter on the 1st floor at Tokyo Disney Resort Welcome Centre, located next to JR Maihama Station, open 8 AM-3 PM.

A breakfast surcharge applies for children 4 years and above in breakfast-inclusive rate plans.

Access to this property's seasonal pool is available by reservation only. For more information, please contact the property.

Access methods

Staffed front desk

Pets

Pets: JPY 8000 per pet, per night, plus a deposit of JPY 8000 per night
Only dogs are allowed
Maximum 2 (weight limit: 33 lb per pet)
Food and water bowls are available
Certain rooms only, restrictions apply
You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: from approximately JPY 4000 per person
Airport shuttle fee: JPY 30000 per person (return)
Self-parking fee: JPY 3100 per day
Pet deposit: JPY 8000 per night
Pet fee: JPY 8000 per pet, per night
Service animals are exempt from fees
Facilities fee: JPY 1100 per person, per day and includes use of: swimming pool

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a smoke detector

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Union Pay. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

Pool access available from 9:00 AM to 9:00 PM
Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

Sheraton Grande

Sheraton Grande Bay

Sheraton Grande Tokyo

Sheraton Grande Tokyo Bay Htl

Sheraton Grande Tokyo Bay Htl Hotel

Sheraton Grande Tokyo Bay Htl Hotel Urayasu

Sheraton Grande Tokyo Bay Htl Urayasu

Sheraton Tokyo Bay

Sheraton Tokyo Bay Grande

Sheraton Tokyo Grande

Sheraton Grande Tokyo Bay Hotel Urayasu

Sheraton Grande Tokyo Bay Hotel

Sheraton Grande Tokyo Bay Urayasu

Sheraton Grande Tokyo Bay

Sheraton Urayasu

Urayasu Sheraton

Sheraton Grande Tokyo Bay Hotel Japan/Urayasu

Sheraton Grande Tokyo Bay

Sheraton Grande Tokyo Bay Hotel Hotel

Sheraton Grande Tokyo Bay Hotel Urayasu

Sheraton Grande Tokyo Bay Hotel Hotel Urayasu

Frequently asked questions

What is the cancellation policy at Sheraton Grande Tokyo Bay Hotel?

Sheraton Grande Tokyo Bay Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sheraton Grande Tokyo Bay Hotel?

As of 14 Oct 2025, prices found for a 1-night stay for 2 adults at Sheraton Grande Tokyo Bay Hotel on 27 Oct 2025 start from AU$281.95, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sheraton Grande Tokyo Bay Hotel?

Yep, Sheraton Grande Tokyo Bay Hotel has a self car park for JPY 3100 per day. Onsite parking is limited.

Are there any beaches close to Sheraton Grande Tokyo Bay Hotel?

The closest beach to Sheraton Grande Tokyo Bay Hotel is Odaiba Beach Park (9.1 km).

Is there a spa on site at Sheraton Grande Tokyo Bay Hotel?

Yep, there is an onsite spa at Sheraton Grande Tokyo Bay Hotel. You'll enjoy services like facials.

Does Sheraton Grande Tokyo Bay Hotel have a pool?

Sheraton Grande Tokyo Bay Hotel has an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 9:00 AM to 9:00 PM.

What makes Sheraton Grande Tokyo Bay Hotel a romantic place to stay?

Couples spa treatments and a lounge bar, as well as rainfall showerheads and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Sheraton Grande Tokyo Bay Hotel.

Is Sheraton Grande Tokyo Bay Hotel family-friendly?

You bet! With amenities such as a children's pool and a playground, as well as free infant beds in the guestrooms, it's no surprise that Sheraton Grande Tokyo Bay Hotel is a hit with families.

Does Sheraton Grande Tokyo Bay Hotel serve breakfast?

Yeah, guests adore the buffet brekkie here! Served daily from 6:00 AM to 10:00 AM, this is the perfect spot to fuel up for a big day of adventure.

Is there a free airport shuttle available at Sheraton Grande Tokyo Bay Hotel?

No, but there's an airport shuttle that runs from 8:00 AM - 6:00 PM on request for a fee.

Is there a bar or restaurant at Sheraton Grande Tokyo Bay Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Sheraton Grande Tokyo Bay Hotel?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Sheraton Grande Tokyo Bay Hotel?

Dogs are welcome at Sheraton Grande Tokyo Bay Hotel, with food and water bowls on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 15 kg per pet.

Sheraton Grande Tokyo Bay Hotel Reviews

8.6

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

10/10 Excellent

Katrina

1 Sept 2025

Stayed 2 nights in Aug 2025

4/10 Poor

Kylie, Botany

Travelled with family

16 July 2025

Liked: Cleanliness

The hotel was conveniently located close to Bayside Station on the Disney Resort Line. We were fortunate to get an upgrade to an ocean facing room. Our room was comfortable and accommodating for our family of four. The hotel public areas such as the lobby were large and comfortable however the décor was outdated. Our primary complaint about the hotel is the outrageous cost and process to access the Garden Pool. Having to book the day prior does not allow for peoples change of plans or change of heart. The cost of a 3-hour session in the pool for my family was more than the cost of two day passes into Tokyo Disney. We arrived at the hotel the afternoon of 2 July. The pool was empty. There were four lifeguards just standing around the pool. As our stay was during the height of summer, a swim in the cool pool would have been lovely, however the booking process and cost prevented us from doing so. I cannot recommend this hotel in the Summer because of this.

Stayed 4 nights in Jul 2025

10/10 Excellent

Ramandeep

15 July 2025

Liked: Cleanliness, amenities, property conditions & facilities

Stayed 2 nights in Jul 2025

4/10 Poor

Priscilla

14 July 2025

Stayed 2 nights in Jul 2025

10/10 Excellent

Rafael

13 July 2025

Liked: Cleanliness

Stayed 6 nights in Jul 2025

8/10 Good

Junior Ray

Travelled with family

12 July 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It was a good stay.

Stayed 7 nights in Jul 2025

10/10 Excellent

Ryan

11 July 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in Jun 2025

8/10 Good

Wing

11 July 2025

Liked: Cleanliness, amenities, property conditions & facilities

Stayed 3 nights in Jun 2025

10/10 Excellent

Katherine

11 July 2025

Great location for the price. But they charge extra for the pool use

Stayed 2 nights in Jul 2025

6/10 Okay

Deborah

Travelled with family

10 July 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Disliked: Amenities

My issues with the property was the price on dinners and to use the pool. They charged us $50 per person to use the pool which is advertised with the property. The restaurants were also very expensive compared to other restaurants around Tokyo.

Stayed 1 night in Jul 2025

10/10 Excellent

Samantha

9 July 2025

Liked: Cleanliness, staff & service, property conditions & facilities

We had a great stay! The hotel is lovely and the location was so convenient. It is right across the street from the Disney monorail station.

Stayed 3 nights in Jul 2025

2/10 Terrible

Silvia

Travelled with family

9 July 2025

Liked: Staff & service

Disliked: Cleanliness, amenities, property conditions & facilities

The entire 4th floor smelled like urine. The pool shower area smelled like fish.

Stayed 1 night in Jul 2025

2/10 Terrible

Bianca

Travelled with partner

9 July 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

DO NOT STAY AT THIS HOTEL IF YOU WANT TO USE THE POOL. Could not believe when we turned up that in was 5000 yen ($50) per person to swim in the outside pool for 3 hours. If you are going to use a photo of the pool as your main attraction of the hotel, and not put in details of the extra charges when booking THEN DO NOT USE THOSE PHOTOGRAPHS. We also spoke to pool reception and the manager of the hotel and only got very poor and insincere ‘apologies’. If you are going to include the pool in your listing, INCLUDE IT IN THE COST OF THE NIGHT STAY. VERY UNHAPPY WITH THE SERVICE HERE.

Stayed 3 nights in Jul 2025

8/10 Good

Christopher

7 July 2025

Stayed 6 nights in Jun 2025

8/10 Good

My-Tien

7 July 2025

Liked: Staff & service, amenities, property conditions & facilities

Very good international buffet for breakfast. The staff was excellent and very nice. The only thing is the beautiful outdoor pool is not included.

Stayed 2 nights in Jul 2025

10/10 Excellent

luisa

Travelled with family

7 July 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Clean hotel. The beds were comfortable. Hotel offers different dinning options according to guest's budgets.

Stayed 1 night in Jul 2025

10/10 Excellent

Christine

Travelled with family and small children

6 July 2025

Liked: Cleanliness, amenities, property conditions & facilities

This place was great!! No complaints

Stayed 2 nights in Apr 2025

10/10 Excellent

Sylvia, Clovis

Travelled with partner

6 July 2025

Liked: Cleanliness, amenities, property conditions & facilities

Great amenities and close to Disneyland parks.

Stayed 4 nights in May 2025

10/10 Excellent

Gisselle

Travelled with family

5 July 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Highly recommend. It’s across Disney. The monorail is literally across and it takes you to both parks and to train stations. It has a total of 3 stops. It’s very convenient and very straightforward. The rooms were big, we had a nice view. They service our room daily and gave us toothbrushes,hair brush, toothpaste,face cleaners daily which I loved.

Stayed 7 nights in Mar 2025

10/10 Excellent

Donald

Travelled with family

5 July 2025

Liked: Cleanliness, amenities, property conditions & facilities

Great breakfast and concierge people were great.

Stayed 4 nights in Jun 2025

8/10 Good

Albie

Travelled with family, Travelled with family and small children

4 July 2025

Liked: Cleanliness, amenities, property conditions & facilities

Great spot if you're looking to visit Disneyland but a long distance from Tokyo city, Uber cost $160AUD round trip to the city so not ideal. Aside from this the hotel is really good and highly recommended for anyone just interested in Disneyland visits

Stayed 5 nights in Jun 2025

10/10 Excellent

Katherine

Travelled with family

4 July 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Disney Partner Hotel!

My mother and I stayed one night at the Sheraton Grande Tokyo Bay, as part of a longer trip to Tokyo Disneyland and DisneySea. We were pleased to discover that because of the hotel's status as a partner hotel, we were very conveniently located near the monorail, and had some benefits similar to staying on property in one of the Disney-branded hotels. First off, we came in from another (Disney Good Neighbor) hotel via bus, which drops you at DisneySea's bus gate. We made our way via the monorail (which does have a fee, but totally worth it!) one stop over to the Welcome Center. We were then able to drop our bags off and have them delivered to the Sheraton, as we went to enjoy the rest of our day. Upon exiting the park, we rode the monorail back around to our stop, where a bus was waiting to drive us the short distance (literally across the street and up a large hill) to the hotel. The room was spacious, with a balcony that overlooks the parks. We were able to watch the fireworks from the balcony, which was a nice option! Unfortunately we had to move again the next morning (as we were checking in to the Ambassador Hotel), but we were able to get our bags onto the bus, over to the monorail, and back to the Welcome Center without too much hassle. Overall the property is wonderful, very worth the money, and next time we might just stay there the whole time!

Stayed 1 night in Apr 2025

8/10 Good

Chris

Travelled with family

3 July 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great for Disney.

Conveniently located for a disney trip. Walking distance to the monorail. Rooms are spacious and clean. Staff are friendly. Having to pay for the outside pool i found a little strange but overall a veey comfortable stay and would definitely stay again.

Stayed 3 nights in Jun 2025

10/10 Excellent

Aaron

Travelled with family

2 July 2025

Liked: Cleanliness, amenities, property conditions & facilities

Great

Stayed 3 nights in Jun 2025

10/10 Excellent

Michael

29 June 2025

Stayed 1 night in Jun 2025

Sheraton Grande Tokyo Bay Hotel

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Standard Room, 2 Double Beds, Non Smoking, Balcony

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Room, 3 Single Beds, Non Smoking

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