4.4 out of 5

"Hotel was convenient, close to all amenities. It had a coin laundry which was great when you are traveling with a family " More

By a verified traveller on Thu 05 Jul 2018

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Hotel Description

Hotel Gracery Shinjuku puts you in the heart of Tokyo, within a 20-minute stroll of popular places like Shinjuku Gyoen National Garden and Tokyo Metropolitan Government Building. Highlights at this hotel include 14 restaurants and in-room free WiFi.

Flat-screen TVs with satellite channels are featured in all 970 rooms, and you can enjoy free wired Internet, separate bathtubs and showers and coffee/tea makers. Premium linens welcome you to a good night's rest, and other nice touches include soaking tubs and slippers. Additionally, fridges, free bottled water and in-room massages are available.

At the hotel's own bar/lounge, you can stop for a drink. Other amenities include free WiFi in public areas, a coffee shop/café and laundry facilities. Each morning cooked-to-order breakfast is served between 6:30 AM and 10:30 AM. There's also the convenience of limited parking.

Within a 30-minute walk of this 4-star Shinjuku hotel, attractions include The Tokyo Metropolitan Government and Shinjuku Central Park.

Double Room, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 3 Max
AU$197 per night

Single with Breakfast, Non-Smoking (separate breakfast charge for 12yrs old and under)

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

(10/1/2019-) Single with Breakfast, Non-Smoking (separate breakfast charge for 12yrs old and under)

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

(10/1/2019-) Triple with Breakfast, Non Smoking (separate breakfast charge for 12yrs old and under)

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

(10/1/2019-) Twin with Breakfast, Non Smoking (separate breakfast charge for 12yrs old and under)

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

(10/1/2019-) Single with Breakfast, Women only, Non Smoking(separate BF charge for under 12yrs old)

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Hotel Gracery Shinjuku ratings based on 44 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hotel Gracery Shinjuku

Everyone (37) Couples (2) Family (4) Other (1)
5 out of 5

Posted by on 3 Jun. 2019

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Comment from Hotel Management

6 Jun. 2019 by Front Desk

Thank you for staying with us. We are extremely honored to receive such high valuations from you and we are very happy that you were really satisfied with our hotel. We will make any efforts to offer the better service to our guests from now on too. We are looking forward to seeing you in the near future. Best regards.

5 out of 5

Posted by on 29 May 2019

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Comment from Hotel Management

6 Jun. 2019 by Front Desk

Thank you for staying with us. We are extremely honored to receive such high valuations from you and we are very happy that you were really satisfied with our hotel. We will make any efforts to offer the better service to our guests from now on too. We are looking forward to seeing you in the near future. Best regards.

5 out of 5
Clean rooms, good location close to Shinjuku railway station, friendly staff

Posted by on 12 May 2019

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Comment from Hotel Management

13 May 2019 by Hotel Gracery Shinjuku

Thank you for staying with us. We will try to offer the better service to our guests from now on too. We are looking forward to seeing you in the near future. Best regards.

4 out of 5

Posted by on 8 May 2019

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Comment from Hotel Management

10 May 2019 by Hotel Gracery Shinjuku

Thank you for staying with us. Thank you to gave us good opinions of our hotel. We are looking forward to seeing you in the near future. Best regards.

5 out of 5
I have been to Shinjuku a number of times and this is the second time I have stayed here. Great location, walking distance to Shinjuku Station with plenty of bars and hidden restaurants. All staff I came across knew some level of english. The room is large (for a Japanese hotel) and rooms start on the 9th floor so there is a view no matter where you are. There are cheaper hotels in the area but you won't beat the comfort and location.

Posted by on 21 Apr. 2019

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Comment from Hotel Management

24 Apr. 2019 by Hotel Gracery Shinjuku

Thank you for choosing to stay with us and taking time to write a wonderful review. Our hotel is near from the Shinjuku station so you can find restaurants and shops easily. Compared with other hotel our hotel provide enough space for the bathroom to relax and experience with taking Japanese style of the bath. We deeply appreciate the honor of receiving a very high valuation of you. We will do our best to offer the better service to our guests from now on too. We are looking forward to seeing you in the near future.

3 out of 5
Right in center of Shinjuku and close to rail station

Posted by on 17 Apr. 2019

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Comment from Hotel Management

19 Apr. 2019 by Hotel Gracery Shinjuku

Thank you for staying with us. We will try to offer the better service to our guests from now on too. We are looking forward to seeing you in the near future. Sincerely yours

5 out of 5
Fun!! Was had thank you great location. Breakfast was great but could have varied from day to day

Posted by on 11 Mar. 2019

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Comment from Hotel Management

16 Mar. 2019 by Hotel Gracery Shinjuku

We are glad to know that you enjoyed your stay with us in our hotel. Thank you very much for choosing to stay with us in Tokyo and we are grateful to receive such wonderful comments from you. Your comments will help us to improve our service in future. We are looking forward to seeing you in the near future.

5 out of 5

Posted by on 21 Feb. 2019

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Comment from Hotel Management

3 Apr. 2019 by Hotel Gracery Shinjuku

Thank you for staying with us. We will do our best to offer the better service to our guests from now on too. We are looking forward to seeing you in the near future. Best regards.

3 out of 5
Hotel close to restaurants and easy walk to shinjuku station. Booked room for two adults and two children. Two double beds very squishy and not enough room for a family of four and four suitcases. Very squishy stay for the price tag.

Posted by on 7 Jan. 2019

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Comment from Hotel Management

7 Jan. 2019 by Hotel Gracery Shinjuku

Thank you for staying our hotel. Our rooms make you feel a bit small, but we provide space for the bath room which is one of appealing points in our hotel. We recommend comfort double room or twin room for your next stay. We are looking forward to seeing you in the near future. Best regards.

5 out of 5
Great location. Good for families and good restaurants close by

Posted by on 1 Jan. 2019

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Comment from Hotel Management

4 Jan. 2019 by Front desk

Thank you for selecting us out of the many hotel and we are grateful to receive such wonderful comments from you. We want to work even harder and keep getting better. We are looking forward to seeing you in the near future.

Property Features

There are 14 restaurants on site, as well as a coffee shop/cafΘ and a nearby corner/local shop. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A terrace, tour or ticket assistance, and multilingual staff are also featured at Hotel Gracery Shinjuku. Smoking is allowed in designated areas at this 4-star Tokyo hotel.

  • 1 building
  • 970 guestrooms or units
  • 30 levels
  • 14 dining venues
  • Built in 2015
  • Bar or lounge
  • Coffee shop
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Corner/local shop
  • Terrace
  • Computer for guest use
  • ATM
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Parking (limited spaces)

Transport

  • Airport: Tokyo (HND-Haneda) (23.4 km / 14.6 mi)
  • Train station: Tokyo Seibu-Shinjuku Station (0.2 km / 0.1 mi)
  • Metro station: Shinjuku-nishiguchi Station (0.4 km / 0.2 mi)
  • Parking:

Room Amenities

Hotel Gracery Shinjuku offers 970 forms of air-conditioned accommodation with a safe and complimentary bottles of water. Beds feature premium bedding. Fridges and coffee/tea makers are provided. Bathrooms include a separate bath and shower with a deep soaking bath, complimentary slippers, complimentary toiletries and a hairdryer. Guests can surf the web using complimentary wired and wireless Internet access. 40-inch Flat-screen televisions come with satellite channels and pay-per-view films. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

  • Deep soaking tub
  • Flat-screen television
  • Satellite channels
  • Films for purchase
  • Fridge
  • Coffee maker
  • Luxury bedding
  • Separate shower and tub
  • Housekeeping (daily)
  • Massage in room (surcharge)
  • Hairdryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Iron and ironing board available
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:30 AM to 10:30 AM.

Hotel Gracery Shinjuku has 14 restaurants on site.

Spa Services

  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 2 AM
  • Minimum check-in age is 18

Special check-in instructions:

If you are planning to arrive after 2 AM, please contact the property in advance using the information on the booking confirmation.

Guests arriving after 2 AM must make advance arrangements by contacting the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed, but service animals are welcome

Policies

Additional fees apply to children 12 years old and younger for breakfast when sharing existing bedding. For more details, please contact the property using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Cash or credit card deposit required

Hotel Names

  • Hotel Gracery Shinjuku
  • Hotel Gracery
  • Gracery Shinjuku
  • Gracery
  • Hotel Gracery Shinjuku Tokyo

You should know

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.