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4.5 out of 5

"I didn’t like the extra taxes that were added to the room charge! " More

By a verified traveller on Sat 04 May 2019

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Hotel Description

A luxury stay in the heart of Tokyo awaits you at Hyatt Regency Tokyo. Within a 30-minute stroll, you'll find Shinjuku Gyoen National Garden and Meiji Jingu Shrine. Highlights at this hotel include 2 restaurants, a full-service spa, and a health club.

All 746 rooms feature LCD TVs with satellite channels, and you can enjoy wired Internet, free bottled water, and safes. In-room dining is easy with amenities like refrigerators and room service. Nice touches include bathrobes, slippers, and free toiletries. Hair dryers, phones, and desks are also available.

A day of pampering at Joule Spa & Wellness can include massages, body scrubs, and facials along with access to the sauna and spa tub. The restaurant, Caffè, serves Italian cuisine and is open for breakfast, lunch, and dinner. At the hotel's own lounge bar, you can stop for a drink. Business travelers can take advantage of conference space and a business center. Plus you'll find free WiFi in public areas, a fitness center, and laundry facilities. Buffet breakfast is available daily between 7:00 AM and 10:30 AM. There's also self parking, along with the convenience of an airport shuttle.

Sights within a 20-minute drive of this 4.5-star Shinjuku hotel include Yoyogi Park and Tokyo Midtown.

Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
AU$208* Per night/room 6 Aug. - 7 Aug.

Club Room, 2 Single Beds (Club Access)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed (Club Access)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Atrium, Suite

Bed Count 2 Queen Beds Maximum Occupancy 2 Max

Room, 2 Single Beds, City View

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Club Room, 1 King Bed (Club Access)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hyatt Regency Tokyo ratings based on 10 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hyatt Regency Tokyo

Everyone (8) Couples (1) Family (2)
4 out of 5
I didn’t like the extra taxes that were added to the room charge!

Posted by on 4 May 2019

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5 out of 5
Amazing hotel and had an absolutely fabulous time. Very polite staff

Posted by on 3 Mar. 2019

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5 out of 5

Posted by on 5 Feb. 2019

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5 out of 5
Love this hotel. Staff are fantastic and rooms have everything you'd expect of a hotel of this standard. The shuttle to and from shinjuku station is regular and reliable so very easy to get around. Also had the set lunch at the restaurant in the lobby - excellent value and delicious.

Posted by on 18 Jan. 2019

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5 out of 5
nice hotel close to main shinjuku station very easy to go eat ouside enjoyed hte stay nice and clean i would recomend for families to stay

Posted by on 20 Jul. 2018

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5 out of 5
Beautiful hotel with lovely staff who are extremely accomodating. Room was clean and spacious. In a great location not far from a large station which is made easier by a courtesy shuttle bus. Would definitely stay here the next time I am in Tokyo!

Posted by on 29 May 2018

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5 out of 5

Great central location!

Very close to the main Train station. A hotel bus is provided to drive guests out to the station every 20 minutes & also a returning bus service to the hotel. You can also walk which would take 15 minutes at most!

Posted by on 23 Oct. 2017

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5 out of 5

Love the Bus Service

Pros: The extra attention to detail and booking us in a room that we could be next to each other as a family.
Cons: We didn't eat breakfast there as it was quite pricey
We had a family holiday and I had booked two rooms with twin beds, I was delighted that they had put the two rooms together with a door that opened between them. It made stay just that bit more special. We loved the bus service as it was so easy to walk out the hotel onto the complimentary bus and straight into the middle of Shinjuku

Posted by , from Brisbane, Australia on 24 Sep. 2017

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2 out of 5

Very, very ordinary

Pros: Location is good
Cons: Rooms need an update.
The best I can say is that there is a shuttle bus to take you in to Shinjuku and the airport limousine bus drops off and picks up at the hotel. The room was old, smelled like mould and well and truly ready for an update. It was summer and not busy season yet when asked about a late check out was told that could be arranged for about $100 for an extra two hours. Not helpful, not pleasant.

Posted by , from Brisbane, Australia on 2 Aug. 2017

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4 out of 5

Nice clean hotel

we had a pleasant stay, i recommend for everyone. Hotel location is ok. Staff friendly

Posted by on 14 Apr. 2017

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Property Features

Hyatt Regency Tokyo offers its guests a full-service spa and a health club. There are 2 restaurants on site, along with a grocery/convenience store. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There's an onsite business center. The luxury Hyatt Regency Tokyo also features multilingual staff, concierge services, and laundry facilities. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee. Smoking is allowed in designated areas at this 4.5-star Tokyo hotel.

  • 746 guestrooms or units
  • 28 levels
  • 2 dining venues
  • Built in 1980
  • Bar or lounge
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Convenience store
  • Beauty salon
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas

Internet

Available in all rooms: Wired Internet access (surcharge)

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Narita Intl. Airport (NRT) (74.8 km / 46.5 mi)
  • Train station: Shinjuku Station (1.4 km / 0.9 mi)
  • Metro station: Tochomae Station (0.2 km / 0.1 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Hyatt Regency Tokyo offers 746 accommodations with safes and complimentary bottled water. LCD televisions come with satellite channels. Bathrooms include bathrobes, slippers, toilets with an electronic bidet, and complimentary toiletries. This Tokyo hotel provides wired Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

  • In-room dining (limited hours)
  • LCD television
  • Satellite channels
  • Refrigerator
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Toilet with electronic bidet
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:30 AM.

Caffè - This restaurant specializes in Italian cuisine and serves breakfast, lunch, dinner, and light fare.

Jade Garden - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a health club.

Guests under 18 years old are not allowed in the fitness facility.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 8
  • Body scrubs
  • Sauna in spa
  • Spa tub in spa
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Additional breakfast fees apply to children whose stay is included in the rate when sharing existing bedding.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Hyatt Regency Tokyo

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Service animals not allowed
  • Number of children who can stay for free – 2
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitisation guidelines GBAC STAR (Hyatt)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Guests are not required to pay the city tax when travel stay dates are between July 1, 2020 - September 30, 2021. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: JPY 3993 per person (approximately)
  • Fee for in-room wired Internet: JPY 330 per 24-hour period (rates may vary)
  • Self parking fee: JPY 1500.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hyatt Regency Hotel Tokyo
  • Hyatt Regency Tokyo
  • Hyatt Tokyo
  • Hyatt Tokyo Regency
  • Regency Hyatt Tokyo
  • Regency Tokyo
  • Tokyo Hyatt
  • Tokyo Hyatt Regency
  • Tokyo Regency Hyatt
  • Hyatt Regency Shinjuku
  • Hyatt Regency Tokyo Hotel Shinjuku
  • Hyatt Regency Tokyo Shinjuku
  • Hyatt Regency Tokyo Hotel
  • Hyatt Regency Tokyo Hotel
  • Hyatt Regency Tokyo Tokyo
  • Hyatt Regency Tokyo Hotel Tokyo

You should know

  • Up to 2 children 12 years old and younger stay free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.