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Hotel East 21 Tokyo

4.0 star property

Photo gallery for Hotel East 21 Tokyo

Indoor pool, seasonal outdoor pool
[Non-Smoking] Concept Room (Tokyo Skytree View)
[Non-Smoking] Concept Room (Tokyo Skytree View) | Bathroom
Exterior
Food and drink

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Parking available
The current price is AU$165
3 Mar - 4 Mar

Explore the area

View map
6-3-3 Toyo, Koto-ku, Tokyo, Tokyo-to, 135-0016
  • Place, Kiba Park
    ‪4 min walk‬
  • Place, Tokyo Museum of Contemporary Art
    ‪11 min walk‬
  • Place, Kiyosumi Garden
    ‪6 min drive‬
  • Airport, Tokyo (HND-Haneda)
    ‪38 min drive‬

Room options

View all photos for Deluxe Family Room-Non Smoking

Down duvets, desk, blackout curtains, iron/ironing board

Deluxe Family Room-Non Smoking

  • Sleeps 4

View all photos for [Non-Smoking] Wide Single (19.5spm/ For 2 People)

Down duvets, desk, blackout curtains, iron/ironing board

[Non-Smoking] Wide Single (19.5spm/ For 2 People)

10.0 out of 10
Exceptional
(3 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Large Single Bed

View all photos for [Non-Smoking] Double Room

Down duvets, desk, blackout curtains, iron/ironing board

[Non-Smoking] Double Room

8.6 out of 10
Excellent
(4 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for [Non-Smoking] Single Room

Down duvets, desk, blackout curtains, iron/ironing board

[Non-Smoking] Single Room

9.6 out of 10
Exceptional
(21 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for [Non-Smoking] Deluxe Twin Room (with 1 Extra bed and 1 Sofa Bed)

[Non-Smoking] Deluxe Twin Room (with 1 Extra bed and 1 Sofa Bed)

[Non-Smoking] Deluxe Twin Room (with 1 Extra bed and 1 Sofa Bed)

9.0 out of 10
Wonderful
(8 reviews)
  • 35 sq m
  • Sleeps 6
  • 3 Single Beds and 1 Single Sofa Bed

View all photos for [Non-Smoking] Standard Twin Room with Extra bed (For 3 People)

Down duvets, desk, blackout curtains, iron/ironing board

[Non-Smoking] Standard Twin Room with Extra bed (For 3 People)

8.4 out of 10
Very good
(20 reviews)
  • 27 sq m
  • Sleeps 5
  • 2 Single Beds

View all photos for [Non-Smoking] Twin Room

Down duvets, desk, blackout curtains, iron/ironing board

[Non-Smoking] Twin Room

8.4 out of 10
Very good
(16 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

View all photos for [Non-Smoking] Suite (City View)

[Non-Smoking] Suite (City View)

[Non-Smoking] Suite (City View)

  • City view
  • 54 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

View all photos for [Non-Smoking] Japanese Style Room (54sqm) (For 4 People)

Down duvets, desk, blackout curtains, iron/ironing board

[Non-Smoking] Japanese Style Room (54sqm) (For 4 People)

8.0 out of 10
Very good
(1 review)
  • City view
  • 54 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Single Futons

View all photos for [Non-Smoking] Deluxe Family Twin Room (with 1 Extra bed + 1 Sofa bed)

[Non-Smoking] Deluxe Family Twin Room (with 1 Extra bed + 1 Sofa bed)

[Non-Smoking] Deluxe Family Twin Room (with 1 Extra bed + 1 Sofa bed)

8.6 out of 10
Excellent
(4 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 6
  • 3 Single Beds and 1 Single Sofa Bed

View all photos for [Non-Smoking] Concept Room (Tokyo Skytree View)

[Non-Smoking] Concept Room (Tokyo Skytree View)

[Non-Smoking] Concept Room (Tokyo Skytree View)

10.0 out of 10
Exceptional
(1 review)
  • 42 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for [Non-Smoking] Deluxe Double Room

Down duvets, desk, blackout curtains, iron/ironing board

[Non-Smoking] Deluxe Double Room

9.6 out of 10
Exceptional
(7 reviews)
  • 35 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for [Non-Smoking] Business Single (15sqm/ For 2 People), 1 single bed

Down duvets, desk, blackout curtains, iron/ironing board

[Non-Smoking] Business Single (15sqm/ For 2 People), 1 single bed

8.6 out of 10
Excellent
(4 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Large Single Bed

View all photos for [Non-Smoking] Superior Twin Room with Extra Bed (Available Only 1 room on the same floor)

[Non-Smoking] Superior Twin Room with Extra Bed (Available Only 1 room on the same floor)

[Non-Smoking] Superior Twin Room with Extra Bed (Available Only 1 room on the same floor)

8.8 out of 10
Excellent
(3 reviews)
  • 31 sq m
  • Sleeps 5
  • 3 Single Beds

View all photos for Standard Double Room Non-Smoking(2 Adult)

Down duvets, desk, blackout curtains, iron/ironing board

Standard Double Room Non-Smoking(2 Adult)

  • Sleeps 2

View all photos for Deluxe Double Room Non-Smoking

Down duvets, desk, blackout curtains, iron/ironing board

Deluxe Double Room Non-Smoking

  • Sleeps 2

View all photos for [Non-Smoking] Superior Twin Room (For 2 People) (Available Only 1 room on the same floor)

Down duvets, desk, blackout curtains, iron/ironing board

[Non-Smoking] Superior Twin Room (For 2 People) (Available Only 1 room on the same floor)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

View all photos for [Non-Smoking] Superior Twin Room (Single Use) (Available Only 1 room on the same floor)

Down duvets, desk, blackout curtains, iron/ironing board

[Non-Smoking] Superior Twin Room (Single Use) (Available Only 1 room on the same floor)

  • Sleeps 2
  • 2 Single Beds

View all photos for [Non-Smoking] Deluxe Double Room (Single Use)

Down duvets, desk, blackout curtains, iron/ironing board

[Non-Smoking] Deluxe Double Room (Single Use)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 1
  • 1 Single Bed

View all photos for [Non-Smoking] Deluxe Twin Room (For 2 People)

[Non-Smoking] Deluxe Twin Room (For 2 People)

[Non-Smoking] Deluxe Twin Room (For 2 People)

8.6 out of 10
Excellent
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

View all photos for [Non-Smoking] Deluxe Twin Room with Extra Bed (For 3 People)

[Non-Smoking] Deluxe Twin Room with Extra Bed (For 3 People)

[Non-Smoking] Deluxe Twin Room with Extra Bed (For 3 People)

  • Sleeps 3
  • 2 Single Beds

View all photos for [Non-Smoking] Standard Double (Single Use)

Down duvets, desk, blackout curtains, iron/ironing board

[Non-Smoking] Standard Double (Single Use)

  • Sleeps 2
  • 1 Double Bed

View all photos for [Non-Smoking] Standard Twin Room (Single Use)

Down duvets, desk, blackout curtains, iron/ironing board

[Non-Smoking] Standard Twin Room (Single Use)

  • Sleeps 2
  • 2 Single Beds

View all photos for [Non-Smoking] Japanese Style Room (54sqm) (For 2 People)

Down duvets, desk, blackout curtains, iron/ironing board

[Non-Smoking] Japanese Style Room (54sqm) (For 2 People)

  • Sleeps 4
  • 2 Single Futons

View all photos for [Non-Smoking] Japanese Style Room (54sqm) (For 3 People)

Down duvets, desk, blackout curtains, iron/ironing board

[Non-Smoking] Japanese Style Room (54sqm) (For 3 People)

  • Sleeps 3
  • 3 Single Futons

View all photos for [Non-Smoking] Deluxe Family Twin Room (For 2 People)

Down duvets, desk, blackout curtains, iron/ironing board

[Non-Smoking] Deluxe Family Twin Room (For 2 People)

  • Sleeps 4
  • 2 Single Beds

View all photos for [Non-Smoking] Deluxe Family Twin Room with Extra bed (For 3 People)

Down duvets, desk, blackout curtains, iron/ironing board

[Non-Smoking] Deluxe Family Twin Room with Extra bed (For 3 People)

  • Sleeps 5
  • 2 Single Beds

View all photos for [Non-Smoking] Business Single Room

Down duvets, desk, blackout curtains, iron/ironing board

[Non-Smoking] Business Single Room

8.6 out of 10
Excellent
(7 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for [Non-Smoking] Wide Single Room

Down duvets, desk, blackout curtains, iron/ironing board

[Non-Smoking] Wide Single Room

8.6 out of 10
Excellent
(4 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Large Single Bed

View all photos for Deluxe Triple Room Non Smoking

Down duvets, desk, blackout curtains, iron/ironing board

Deluxe Triple Room Non Smoking

  • Sleeps 3

View all photos for Suite Room Non Smoking

Down duvets, desk, blackout curtains, iron/ironing board

Suite Room Non Smoking

  • Sleeps 2

View all photos for Business Single Room Non Smoking

Down duvets, desk, blackout curtains, iron/ironing board

Business Single Room Non Smoking

  • Sleeps 1

View all photos for Business Single Room Smoking

Down duvets, desk, blackout curtains, iron/ironing board

Business Single Room Smoking

  • Sleeps 1

View all photos for Semi Double Room Non-Smoking

Down duvets, desk, blackout curtains, iron/ironing board

Semi Double Room Non-Smoking

  • Sleeps 2

View all photos for Superior Twin Room Non-Smoking (2 Adult)

Down duvets, desk, blackout curtains, iron/ironing board

Superior Twin Room Non-Smoking (2 Adult)

  • Sleeps 2

View all photos for Semi Double Room Smoking

Down duvets, desk, blackout curtains, iron/ironing board

Semi Double Room Smoking

  • Sleeps 2

View all photos for Hollywood Twin Room Non-Smoking

Down duvets, desk, blackout curtains, iron/ironing board

Hollywood Twin Room Non-Smoking

  • Sleeps 2

View all photos for Superior Twin Room With Extra Bed Non-Smoking

Down duvets, desk, blackout curtains, iron/ironing board

Superior Twin Room With Extra Bed Non-Smoking

  • Sleeps 3

View all photos for Standard Twin Room Non-Smoking(2 Adult)

Down duvets, desk, blackout curtains, iron/ironing board

Standard Twin Room Non-Smoking(2 Adult)

  • Sleeps 2

View all photos for Tokyo Skytree Side Semi-Double Room Non-Smoking

Down duvets, desk, blackout curtains, iron/ironing board

Tokyo Skytree Side Semi-Double Room Non-Smoking

  • Sleeps 2

View all photos for Superior Twin Room Non-Smoking(1 Adult)

Down duvets, desk, blackout curtains, iron/ironing board

Superior Twin Room Non-Smoking(1 Adult)

  • Sleeps 1

View all photos for Standard Double Room Non-Smoking(1 Adult)

Down duvets, desk, blackout curtains, iron/ironing board

Standard Double Room Non-Smoking(1 Adult)

  • Sleeps 1

View all photos for Standard Twin Room(1 Adult)

Down duvets, desk, blackout curtains, iron/ironing board

Standard Twin Room(1 Adult)

  • Sleeps 1

View all photos for Standard Single Room Non-Smoking

Down duvets, desk, blackout curtains, iron/ironing board

Standard Single Room Non-Smoking

  • Sleeps 1

View all photos for Standard Twin Room With Extra Bed Non-Smoking

Down duvets, desk, blackout curtains, iron/ironing board

Standard Twin Room With Extra Bed Non-Smoking

  • Sleeps 3

View all photos for Concept Room Non Smoking

Down duvets, desk, blackout curtains, iron/ironing board

Concept Room Non Smoking

  • Sleeps 2

View all photos for Deluxe Twin Room Non-Smoking

Down duvets, desk, blackout curtains, iron/ironing board

Deluxe Twin Room Non-Smoking

  • Sleeps 2

View all photos for Japanese Style Room Non Smoking

Bathroom

Japanese Style Room Non Smoking

  • Sleeps 4

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About the area

Tokyo

Hotel East 21 Tokyo puts you in the centre of Tokyo, 2.4 km (1.5 mi) from Kiyosumi Garden and 3.9 km (2.4 mi) from KidZania Tokyo. Highlights at this hotel include 4 restaurants, an indoor swimming pool and a bar/lounge. .The restaurant, Brasserie Harmony, serves French cuisine and is open for breakfast, lunch and dinner. Enjoy the sauna and seasonal outdoor swimming pool. Added amenities include free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Each morning buffet breakfast is served between 6:00 AM and 10:00 AM. There's also self parking, along with the convenience of train drop-off service. .Sights within a 10-minute drive of this 4-property class Koto hotel include Tokyo Skytree and Sensoji Temple.

What's nearby

  • Kiba Park - 4 min walk - 0.4 km
  • Tokyo Museum of Contemporary Art - 11 min walk - 0.9 km
  • Suiho Tagawa - Norakuro Museum - 5 min drive - 2.1 km
  • Sumida River - 6 min drive - 3.0 km
  • Kiyosumi Garden - 6 min drive - 2.4 km

Getting around

  • Kinshicho Station - 3 min drive
  • Toyocho Station - 8 min walk
  • Tokyo (HND-Haneda) - 37 min drive

Restaurants

  • ‪サイゼリヤ - ‬1 min walk
  • ‪鳥貴族東陽町駅前店 - ‬7 min walk
  • ‪NILAA RESTAURANT ニラー 南インド料理 - ‬6 min walk
  • ‪ゆで太郎 - ‬5 min walk
  • ‪フォルクス - ‬2 min walk

About this property

Hotel East 21 Tokyo

Hotel East 21 Tokyo offers its guests a seasonal outdoor pool, an indoor pool, and a sauna. There are 4 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

There are 7 meeting rooms available. Hotel East 21 Tokyo also features multilingual staff, concierge services, and complimentary newspapers in the lobby. An airport shuttle at scheduled times is available for a fee. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Tokyo hotel.

  • 394 guestrooms or units
  • 21 levels
  • 4 dining venues
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Microwave in a common area
  • Bar or lounge
  • Coffee shop
Hotel East 21 Tokyo offers 394 air-conditioned accommodations with complimentary slippers and a hairdryer. Beds feature down duvets. Guests can surf the web using complimentary wired and wireless Internet access.

Bathrooms include a combined bath/shower unit, bidets, toilets with an electronic bidet and complimentary toiletries. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Return airport shuttle (surcharge) from 8:00 AM to 4:00 PM at scheduled times
  • Free train station drop-off shuttle from 7:00 AM to noon
  • Train station shuttle at scheduled times
  • Parking on site (JPY 1,500 per night; includes in/out privileges)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: JPY 3,630 for adults and JPY 1,500 for children
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Brasserie Harmony
  • Kiba Teppanyaki
  • Sazanka
  • Toen
  • Un Bakery Shop

Things to do

  • Indoor pool
  • Sauna
  • Seasonal outdoor pool
  • Shopping

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 7 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift

More

  • 21 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • TV

Food and drink

  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Children ages 0-3 are not permitted in the seasonal outdoor pool. Access to the night pool is available for guests ages 16 and older only.
This property offers airport shuttle pickup and drop off service from Haneda and Narita Airport.
Check-in times vary by room type. Guests booked in room types indicating 9 PM check-in should arrive at that time.
Meals are not included in the room rate for children ages 6 and younger included in the reservation.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 6 years old or younger stays free per registered adult when using existing bedding.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 3630 for adults and from JPY 1500 for children
  • Airport shuttle fee: JPY 1200 per person (one-way)
  • Airport shuttle fee per child: JPY 600 (one-way), (from 6 to 12 years old)
  • Self-parking fee: JPY 1500 per night (in/out privileges)
  • Facilities fee: JPY 10000 per person and includes use of: sauna; swimming pool; fitness facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

We should mention

  • The seasonal pool will open in July and close in September.
  • One child aged 6 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

East 21 Tokyo
Hotel East 21 Tokyo
Tokyo East 21
Tokyo East 21 Hotel
Hotel East 21
East 21 Tokyo Koto
East 21 Tokyo Hotel
Hotel East 21 Tokyo Japan
Hotel East 21 Tokyo Hotel
Hotel East 21 Tokyo Tokyo
Hotel East 21 Tokyo Hotel Tokyo

Frequently asked questions

What is the cancellation policy at Hotel East 21 Tokyo?

Hotel East 21 Tokyo offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel East 21 Tokyo?

As of 2 Mar 2026, prices found for a 1-night stay for 2 adults at Hotel East 21 Tokyo on 3 Mar 2026 start from 164.76, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel East 21 Tokyo?

Yep, Hotel East 21 Tokyo has a self car park with in/out privileges for JPY 1500 per night. A self car park is also available, for a fee.

Are there any beaches close to Hotel East 21 Tokyo?

The closest beach to Hotel East 21 Tokyo is Odaiba Beach Park (5.8 km).

Does Hotel East 21 Tokyo have a pool?

Hotel East 21 Tokyo has a seasonal outdoor pool and an indoor pool. The pool is open from July to September.

What luxury perks are available at Hotel East 21 Tokyo?

Hotel East 21 Tokyo features an indoor pool, a sauna and 4 restaurants.

Does Hotel East 21 Tokyo serve breakfast?

Yep, our guests highly rate the buffet breakfast here! Available daily from 6:00 AM to 10:00 AM, this is the perfect place to fuel up for a big day full of adventure.

Is there a free airport shuttle available at Hotel East 21 Tokyo?

No, but there's an airport shuttle that runs from 8:00 AM - 4:00 PM at scheduled times for a fee.

Is there a bar or restaurant at Hotel East 21 Tokyo?

Yep, they've got a lounge bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel East 21 Tokyo?

Check-in begins at 2:00 PM. Check-out time is 11 AM.

Are pets allowed at Hotel East 21 Tokyo?

No, pets are not allowed.

Hotel East 21 Tokyo Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 611 out of 1001 reviews
Rating 8 - Good. 281 out of 1001 reviews
Rating 6 - Okay. 75 out of 1001 reviews
Rating 4 - Poor. 23 out of 1001 reviews
Rating 2 - Terrible. 11 out of 1001 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Akemi

Liked: Cleanliness, staff & service, amenities
I throughly enjoyed my stay at Hotel East.
Stayed 10 nights in Nov 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and accommodating and helped me out when asked. Hotel services were fast, on time, and the cleaning service was immaculate. They replace anything you need in your room like emptying trash, replacing towels, and changing bed sheets if desired. The property also offers restaurants and a shopping center which helped whenever I need to buy small amenities that I had forgotten at home. I would be willing to stay here again and I recommend this to anyone, tourist or local. The location is further away from the inner city so it's more quiet and there are plenty more stores around the block if needed. It is also an convenient short walk to Toyocho station to connect to other trains.
Stayed 6 nights in Oct 2025

8/10 Good

Maria, Pico Rivera

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property itself is very beautiful. I was a big disappointment in how outdated the rooms are and how the fact that there’s a 2000 yen fee to use the fitness facilities. I booked the hotel thinking it was included. Also, the train is a 10-15 min walk from the hotel which is bit far on a long day.
Stayed 3 nights in Oct 2025

10/10 Excellent

Corey

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot close to the station, and easy to find your way around as first time visitors, nice staff and great view of the sky tree
Stayed 6 nights in Oct 2025

10/10 Excellent

Christian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was friendly
Stayed 8 nights in Oct 2025

10/10 Excellent

Christopher

Stayed 6 nights in Sep 2025

10/10 Excellent

Kumi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything went smooth from check in to out. The publuc transportation isn't the best. Other than that this hotel is one of the best value hotels around Tokyo.
Stayed 1 night in Sep 2025

10/10 Excellent

nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i would definitely stay here again as the price was good, the amenities were great, & the service was impeccable.
Stayed 1 night in Sep 2025

8/10 Good

Darwin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Western feel
Stayed 4 nights in Sep 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 6 nights in Sep 2025

8/10 Good

David

Stayed 6 nights in Sep 2025

10/10 Excellent

FILOMENA, ANGRA

Travelled with family
Liked: Cleanliness
Loved it
Stayed 13 nights in Jun 2025

10/10 Excellent

Christine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As described
Stayed 1 night in Aug 2025

10/10 Excellent

Gail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed here several times and other hotels in the same chain and I like this hotel as I don't need to be in the centre of Tokyo and there is everything I need nearby including the pool and the gym. Plus the airport limousines stop there.
Stayed 7 nights in Aug 2025

8/10 Good

Tammy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
An absolutely beautiful hotel! The staff was extremely professional at their job. The room was cleaned immaculately! I would never stay here again. I was charged 45 USD to spend 50 minutes at a swimming pool in the rain. Had I known it was $45, had I known the dayshift did not roll into the night shift, I would not have gone to the pool. The pool is beautiful. But this situation tainted my opinion of the hotel and I was happy to leave.
Stayed 6 nights in Aug 2025

10/10 Excellent

Jenna

Stayed 9 nights in Jul 2025

4/10 Poor

Roberta

Travelled with family
Disliked: Cleanliness
Defined outdated hotel. Both room and hotel. Pool is nice but also could use some cosmetic retouch. Note that there is a fee for outdoor pool of 6000 per person and a separate fee for indoor facilities. Expedia wrongly advertise 2000 yen per person all facilities so the property honored that for us, but if I had to pay the real amount asked it won't be worth a stay. All in all will never go there again:)
Stayed 3 nights in Aug 2025

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in good location with very helpful staff. Really nice rooms. Good transport links for exploring the city. Really nice neighbourhood with some great restaurants. Close to a 7-Eleven. Also has a convenient Disney transfer coach for guests.
Stayed 5 nights in Jul 2025

8/10 Good

Hang

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was great, and the room was clean and overall it was nice
Stayed 4 nights in Jul 2025

8/10 Good

Ibtissem

Stayed 2 nights in Jul 2025

6/10 Okay

Maria

Liked: Cleanliness, staff & service

Too pricey for the offered service

Great breakfast and cleaning, that's it what is good. Room is big but furniture is old and not enough storage despite the quiet big room size! Staff knowledge of English is quite poor.. I stayed at 3 star hotel and people there knew English better. Location is quite but to see most iconic places will require some travel, there is not much nearby. You need to pay for almost everything.
Stayed 5 nights in Jul 2025

8/10 Good

Sonia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 13 nights in Jul 2025

10/10 Excellent

Leon

Travelled with family
Liked: Amenities
Great breakfast and staff
Stayed 7 nights in Jun 2025

2/10 Terrible

kamila

Liked: Cleanliness
Disliked: Amenities
Expedia should inform there guest that the swimming pool charges guest 20,000 yen per person from 1pm to 5pm only. What a rip off. Expedia should be aware of this and but on their website that a surcharge to use pool applies.
Stayed 3 nights in Jun 2025

10/10 Excellent

Ian

Extremely nice ho
Stayed 13 nights in May 2025