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Hotel East 21 Tokyo

Property class: 4

Photo gallery for Hotel East 21 Tokyo

A hotel pool area with a large water fountain, lounge chairs, and a modern building with a dome structure in the background.
A modern bathroom with a wooden cabinet and a granite countertop.
A table with a metal strainer basket, a black bowl with green vegetables, and a white bowl with colorful vegetables. A cityscape with a tower is visible through a window.
A conference room with a large table and chairs, a view of a cityscape at night, and a window with blinds.
A modern hotel room with a large bed, a sofa, a desk, and a nightstand.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
The current price is AU$206
16 Nov - 17 Nov

Explore the area

View map
6-3-3 Toyo, Koto-ku, Tokyo, Tokyo-to, 135-0016
  • Place, Kiba Park
    ‪6 min walk‬
  • Place, Tokyo Museum of Contemporary Art
    ‪12 min walk‬
  • Place, Kiyosumi Garden
    ‪5 min drive‬
  • Airport, Tokyo (HND-Haneda)
    ‪49 min drive‬

Room options

View all photos for [Non-Smoking] Wide Single (19.5spm/ For 2 People)

A hotel room with a large bed, a desk with a chair, a television, and a window with curtains.

[Non-Smoking] Wide Single (19.5spm/ For 2 People)

10.0 out of 10
Exceptional
(3 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Large Single Bed
  • Free wired internet

View all photos for [Non-Smoking] Double Room

A hotel room with a bed, a chair, a table, a lamp, and a view of a cityscape at night.

[Non-Smoking] Double Room

8.6 out of 10
Excellent
(4 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free wired internet

View all photos for [Non-Smoking] Single Room

A hotel room with a bed, a desk, a chair, a small table, and a large window with a city view.

[Non-Smoking] Single Room

9.4 out of 10
Exceptional
(22 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free wired internet

View all photos for [Non-Smoking] Deluxe Twin Room (with 1 Extra bed and 1 Sofa Bed)

A hotel room with two beds, a desk, a chair, a television, and a window with curtains.

[Non-Smoking] Deluxe Twin Room (with 1 Extra bed and 1 Sofa Bed)

9.0 out of 10
Wonderful
(8 reviews)
  • 35 sq m
  • Sleeps 6
  • 3 Single Beds and 1 Single Sofa Bed
  • Free wired internet

View all photos for [Non-Smoking] Standard Twin Room with Extra bed (For 3 People)

A hotel room with two beds, a chair, a bedside table with a phone, and a window with curtains.

[Non-Smoking] Standard Twin Room with Extra bed (For 3 People)

8.4 out of 10
Very good
(21 reviews)
  • 27 sq m
  • Sleeps 5
  • 2 Single Beds
  • Free wired internet

View all photos for [Non-Smoking] Twin Room

A hotel room with two beds, a desk, a chair, a lamp, and a window with a city view.

[Non-Smoking] Twin Room

8.6 out of 10
Excellent
(19 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free wired internet

View all photos for [Non-Smoking] Suite (City View)

A hotel room with two beds, a nightstand, a lamp, and framed artwork on the wall.

[Non-Smoking] Suite (City View)

  • City view
  • 54 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free wired internet

View all photos for [Non-Smoking] Japanese Style Room (54sqm) (For 4 People)

A traditional Japanese meeting room with tatami flooring, a low table, two chairs, sliding doors, and a shoji screen.

[Non-Smoking] Japanese Style Room (54sqm) (For 4 People)

8.0 out of 10
Very good
(1 review)
  • City view
  • 54 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Single Futons
  • Free wired internet

View all photos for [Non-Smoking] Deluxe Family Twin Room (with 1 Extra bed + 1 Sofa bed)

A hotel room with two beds, a desk, a television, and a city view.

[Non-Smoking] Deluxe Family Twin Room (with 1 Extra bed + 1 Sofa bed)

8.6 out of 10
Excellent
(4 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 6
  • 3 Single Beds and 1 Single Sofa Bed
  • Free wired internet

View all photos for [Non-Smoking] Concept Room (Tokyo Skytree View)

A modern hotel room with a large bed, a sofa, a desk, and a nightstand.

[Non-Smoking] Concept Room (Tokyo Skytree View)

10.0 out of 10
Exceptional
(1 review)
  • 42 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free wired internet

View all photos for [Non-Smoking] Deluxe Double Room

A hotel room with a green sofa, a wooden TV stand, a bed, a desk, and a lamp.

[Non-Smoking] Deluxe Double Room

9.6 out of 10
Exceptional
(7 reviews)
  • 35 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free wired internet

View all photos for [Non-Smoking] Superior Twin Room with Extra Bed (Available Only 1 room on the same floor)

A hotel room with three beds, a chair, and a lamp.

[Non-Smoking] Superior Twin Room with Extra Bed (Available Only 1 room on the same floor)

9.4 out of 10
Exceptional
(6 reviews)
  • 31 sq m
  • Sleeps 5
  • 3 Single Beds
  • Free wired internet

View all photos for [Non-Smoking] Superior Twin Room (For 2 People) (Available Only 1 room on the same floor)

A hotel room with two beds, a bedside table with a phone, a lamp, a chair, and a window with curtains.

[Non-Smoking] Superior Twin Room (For 2 People) (Available Only 1 room on the same floor)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free wired internet

View all photos for [Non-Smoking] Superior Twin Room (Single Use) (Available Only 1 room on the same floor)

A hotel room with two beds, a bedside table with a phone, a lamp, a chair, and a window with curtains.

[Non-Smoking] Superior Twin Room (Single Use) (Available Only 1 room on the same floor)

  • Sleeps 2
  • 2 Single Beds
  • Free wired internet

View all photos for [Non-Smoking] Deluxe Double Room (Single Use)

A hotel room with a green sofa, a wooden TV stand, a bed, a desk, and a lamp.

[Non-Smoking] Deluxe Double Room (Single Use)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 1
  • 1 Single Bed
  • Free wired internet

View all photos for [Non-Smoking] Deluxe Twin Room (For 2 People)

A hotel room with a large window, a television, a desk, a chair, and a bed.

[Non-Smoking] Deluxe Twin Room (For 2 People)

8.6 out of 10
Excellent
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free wired internet

View all photos for [Non-Smoking] Deluxe Twin Room with Extra Bed (For 3 People)

A hotel room with two beds, a TV, a desk, and a chair.

[Non-Smoking] Deluxe Twin Room with Extra Bed (For 3 People)

  • Sleeps 3
  • 2 Single Beds
  • Free wired internet

View all photos for [Non-Smoking] Standard Double (Single Use)

A hotel room with a bed, a chair, a table, a lamp, and a view of a cityscape at night.

[Non-Smoking] Standard Double (Single Use)

  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for [Non-Smoking] Standard Twin Room (Single Use)

A hotel room with two beds, a desk, a chair, a lamp, and a window with a city view.

[Non-Smoking] Standard Twin Room (Single Use)

  • Sleeps 2
  • 2 Single Beds
  • Free wired internet

View all photos for [Non-Smoking] Japanese Style Room (54sqm) (For 2 People)

A traditional Japanese room with tatami flooring, a low table, a chair, sliding doors, and a television on a wooden stand.

[Non-Smoking] Japanese Style Room (54sqm) (For 2 People)

  • 1 bedroom
  • Sleeps 4
  • 2 Single Futons
  • Free wired internet

View all photos for [Non-Smoking] Japanese Style Room (54sqm) (For 3 People)

A traditional Japanese room with tatami flooring, a low table, a chair, sliding doors, and a television on a wooden stand.

[Non-Smoking] Japanese Style Room (54sqm) (For 3 People)

  • Sleeps 3
  • 3 Single Futons
  • Free wired internet

View all photos for [Non-Smoking] Deluxe Family Twin Room (For 2 People)

A hotel room with two beds, a city view, and a large window.

[Non-Smoking] Deluxe Family Twin Room (For 2 People)

  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free wired internet

View all photos for [Non-Smoking] Deluxe Family Twin Room with Extra bed (For 3 People)

A hotel room with two beds, a city view, and a large window.

[Non-Smoking] Deluxe Family Twin Room with Extra bed (For 3 People)

  • 1 bedroom
  • Sleeps 5
  • 2 Single Beds
  • Free wired internet

View all photos for [Non-Smoking] Business Single Room

A hotel room with a bed, a desk with a lamp, a chair, a window with a city view, and a framed picture on the wall.

[Non-Smoking] Business Single Room

8.6 out of 10
Excellent
(7 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free wired internet

View all photos for [Non-Smoking] Wide Single Room

A hotel room with a large bed, a desk with a chair, a television, and a window with curtains.

[Non-Smoking] Wide Single Room

8.6 out of 10
Excellent
(4 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Large Single Bed
  • Free wired internet

View all photos for [Non Smoking] Premium Sky Room Twin

A hotel room with a large bed, a TV, a city view, a small table, and a sofa.

[Non Smoking] Premium Sky Room Twin

  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds
  • Free wired internet

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About the area

Tokyo

Hotel East 21 Tokyo puts you in the centre of Tokyo, 2.4 km (1.5 mi) from Kiyosumi Garden and 3.9 km (2.4 mi) from KidZania Tokyo. Highlights at this hotel include 4 restaurants, an outdoor swimming pool and an indoor swimming pool. .The restaurant, Brasserie Harmony, serves French cuisine and is open for breakfast, lunch and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the sauna and seasonal outdoor swimming pool. Added amenities include free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Each morning buffet breakfast is served between 6:00 AM and 10:00 AM. There's also self parking, along with the convenience of train drop-off service. .Sights within a 10-minute drive of this 4-property class Koto hotel include Tokyo Skytree and Sensoji Temple.

What's nearby

  • Kiba Park - 6 min walk - 0.5 km
  • Tokyo Museum of Contemporary Art - 12 min walk - 1.1 km
  • Fukagawa Edo Museum - 5 min drive - 2.1 km
  • Kiyosumi Garden - 5 min drive - 2.4 km
  • Tomioka Hachiman Shrine - 8 min drive - 2.7 km

Getting around

  • Kinshicho Station - 3 min drive
  • Toyocho Station - 8 min walk
  • Tokyo (HND-Haneda) - 37 min drive

Restaurants

  • ‪サイゼリヤ - ‬1 min walk
  • ‪日本料理 さざんか - ‬5 min walk
  • ‪はなまるうどん - ‬2 min walk
  • ‪フォルクス - ‬2 min walk
  • ‪鳥貴族東陽町駅前店 - ‬7 min walk

About this property

Hotel East 21 Tokyo

Hotel East 21 Tokyo offers its guests a seasonal outdoor pool, an indoor pool, and a sauna. There are 4 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

There are 7 meeting rooms available. Hotel East 21 Tokyo also features multilingual staff, concierge services, and complimentary newspapers in the lobby. An airport shuttle at scheduled times is available for a fee. For a fee, parking is available.

This 4-star Tokyo hotel is smoke free.

  • 378 guestrooms or units
  • 21 levels
  • 4 dining venues
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Microwave in a common area
  • Bar or lounge
  • Coffee shop
Hotel East 21 Tokyo offers 378 air-conditioned accommodations with complimentary slippers and a hairdryer. Beds feature down duvets. Guests can surf the web using complimentary wired and wireless Internet access.

Bathrooms include a combined bath/shower unit, bidets, toilets with an electronic bidet and complimentary toiletries. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Return airport shuttle (surcharge) from 8:00 AM to 4:00 PM at scheduled times
  • Free train station drop-off shuttle from 7:00 AM to noon
  • Train station shuttle at scheduled times
  • Parking on site (JPY 1,500 per night; includes in/out privileges)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: JPY 3,630 for adults and JPY 1,500 for children
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Brasserie Harmony
  • Kiba Teppanyaki
  • Sazanka
  • Toen
  • Un Bakery Shop

Things to do

  • Indoor pool
  • Outdoor pool
  • Sauna
  • Shopping

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 7 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift

More

  • 21 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • TV

Food and drink

  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Children ages 0-3 are not permitted in the seasonal outdoor pool. Access to the night pool is available for guests ages 16 and older only.
This property offers airport shuttle pickup and drop off service from Haneda and Narita Airport.
Check-in times vary by room type. Guests booked in room types indicating 9 PM check-in should arrive at that time.
Meals are not included in the room rate for children ages 6 and younger included in the reservation.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 6 years old or younger stays free per registered adult when using existing bedding.
  • Cots (infant beds) are not available.

Payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 3630 for adults and from JPY 1500 for children
  • Airport shuttle fee: JPY 1200 per person (one-way)
  • Airport shuttle fee per child: JPY 600 (one-way), (from 6 to 12 years old)
  • Self-parking fee: JPY 1500 per night (in/out privileges)
  • Facilities fee: JPY 2000 per person and includes use of: sauna; swimming pool; fitness facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

We should mention

  • The seasonal pool will open in July and close in September.
  • One child aged 6 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

East 21 Tokyo
Hotel East 21 Tokyo
Tokyo East 21
Tokyo East 21 Hotel
Hotel East 21
East 21 Tokyo Koto
East 21 Tokyo Hotel
Hotel East 21 Tokyo Japan
Hotel East 21 Tokyo Hotel
Hotel East 21 Tokyo Tokyo
Hotel East 21 Tokyo Hotel Tokyo

Frequently asked questions

What is the cancellation policy at Hotel East 21 Tokyo?

Hotel East 21 Tokyo offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel East 21 Tokyo?

As of 4 Nov 2026, prices found for a 1-night stay for 2 adults at Hotel East 21 Tokyo on 16 Nov 2026 start from AU$206, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel East 21 Tokyo?

Yep, Hotel East 21 Tokyo has a self car park with in/out privileges for JPY 1500 per night. A self car park is also available, for a fee.

Are there any beaches close to Hotel East 21 Tokyo?

The closest beach to Hotel East 21 Tokyo is Makuhari Beach (20.2 km).

Does Hotel East 21 Tokyo have a pool?

Hotel East 21 Tokyo has a seasonal outdoor pool and an indoor pool. The pool is open from July to September.

What luxury perks are available at Hotel East 21 Tokyo?

Hotel East 21 Tokyo features an outdoor pool, an indoor pool and a sauna.

Does Hotel East 21 Tokyo serve breakfast?

Yep, our guests highly rate the buffet breakfast here! Available daily from 6:00 AM to 10:00 AM, this is the perfect place to fuel up for a big day full of adventure.

Is there a free airport shuttle available at Hotel East 21 Tokyo?

No, but there's an airport shuttle that runs from 8:00 AM - 4:00 PM at scheduled times for a fee.

Is there a bar or restaurant at Hotel East 21 Tokyo?

Yep, they've got a lounge bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel East 21 Tokyo?

Check-in begins at 2:00 PM. Check-out time is 11 AM.

Are pets allowed at Hotel East 21 Tokyo?

No, pets are not allowed.

Hotel East 21 Tokyo Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 602 out of 1000 reviews
Rating 8 - Good. 283 out of 1000 reviews
Rating 6 - Okay. 79 out of 1000 reviews
Rating 4 - Poor. 24 out of 1000 reviews
Rating 2 - Terrible. 12 out of 1000 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Large well equipped room, friendly staff, great breakfast. The only disappointment was the fact that outdoor pool was closed and there was a fee to use indoor facilities.
Stayed 4 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel, in a great location. Free Disneyland bus a big help.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience and the surrounding area was great as well - rooms were good and the staff was amazing
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness
Clean, rooms are very nice and slept excellent!! Beautiful view from our room as well
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beutifull property near the tozai line so easy access to everything on the quieter district only thing is rooms a bit old but the amenities are new and the view is spectacular
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Love the location! Great hotel..
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I really recommend this accommodation!
Stayed 4 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We find the hotel staff very friendly and welcoming, the only thing we thought, was the hotel shuttle could run a little bit longer throughout the day.
Stayed 5 nights in Apr 2026
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Nice hotel but charges for pool use was over priced. ‘Free drink’ was only available between certain times. Biggest problem for me was when I asked reception for the contact details for a doctor they were unable to provide me with one and started googling (asking me for details of my health issue in the middle of reception). I would have thought that was a fairly common request from guests. Cleaning staff did a good job. Location was good with lots of shops underneath hotel.
Stayed 8 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel may not be in the centre of Tokyo, but the public transport are within easy reach. Personally !! I would stay here again and recommend it to any of my friends and family .
Stayed 3 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was fine. There was a wide variety of food to choose from. I especially likes the scallop congee.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a wonderful experience and an excellent place to stay. Koto-Ku was beautiful and had many stores and eateries within walking distance. The location was perfect for allowing one to see, hear, and feel how the locals and native people live on a daily basis. The staff at the hotel were super helpful in helping me navigate the city as a foreigner and tourist. I actually stayed at the hotel twice and each of the rooms offered stunning view of the decadent Tokyo skyline. I highly recommend this location if you are planning to visit the land of the rising sun.
Stayed 2 nights in May 2026
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Amenities
The room and amenities were mid but the staff was very friendly and helpful
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Very comfortable rooms and friendly staff! Dipak B has been very helpful in switching our room to facing the Tokyo Skytree🙏Breakfast is delicious 👍
Stayed 6 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 6 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent. At the beginning there was a confusion above the amenities
Stayed 4 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Can’t use the spa with tatos in a internacional hotel. Otherwise it’s a nice hotel
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
I throughly enjoyed my stay at Hotel East.
Stayed 10 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Room was great. Great location for walking to other places
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Staff were kind, very beautiful room. It was a nice and clean stay! Will come back again
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful overnight stay.
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Spacious, clean roomswith lots of amenities and bottled water came handy. The staff are friendly.
Stayed 5 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel!
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Liked: Amenities
Great breakfast and staff
Stayed 7 nights in Jun 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Old furnitures and dirty carpets. Spacious room. Daily cleaning is good.
Stayed 3 nights in Apr 2026